Razor E-PUNK User manual

ELECTRIC MICRO BIKE
OWNER’S MANUAL
Read and understand this entire manual before
using this product! For assistance contact Razor.
DO NOT RETURN TO STORE.
NOTE: Manual illustrations are for demonstration purposes only.
Illustrations may not reflect exact appearance of actual product.
Specifications subject to change without notice.
Please have your product along with the 19 character product I.D. code with you
before contacting Razor for warranty assistance and/or replacement parts.
Product I.D. Code: _____________ - ____________ - ____________


CONTENTS
Safety Warnings.............................................................................................1-2
Before You Begin...............................................................................................3
Assembly and Set-Up.................................................................................... 4-5
Charging the Battery.........................................................................................5
Pre-Ride Checklist and Usage...........................................................................6
SAFETY WARNINGS
This manual contains many warnings and cautions concerning the
consequences of failing to maintain, inspect or properly use your E-Punk.
Because any incident can result in serious injury or even death, we do not
repeat the warning of potential serious injury or death each time such a
possibility is mentioned.
WARNING: Riding an electric E-Punk does present potential risks
and caution is required. Like any riding product, an electric E-Punk has
inherent hazards associated with its use (for example, falling off or riding
it into a hazardous situation). Like any riding product, the electric E-Punk
can and is intended to move and it is therefore, of course, possible to lose
control or otherwise get into dangerous situations. Both children, and adults
responsible for supervising them, must recognize that if such things occur, a
rider can be seriously injured or die even when using safety equipment and
other precautions. RIDE AT YOUR OWN RISK AND USE COMMON SENSE.
This manual contains important safety information. It is your responsibility
to review this information and make sure that all riders understand all
warnings, cautions, instructions and safety topics, and assure that young
riders are able to safely and responsibly use this product. Razor recommends
that you periodically review and reinforce the information in this manual
with younger riders, and that you inspect and maintain your child’s E-Punk to
ensure their safety.
WARNING: PARENTAL AND ADULT RESPONSIBILITY AND
SUPERVISION IS NECESSARY: Because products, like electric E-Punk,
can and do present potential hazards plainly associated with their use, it is
well recognized THE NEED FOR EXERCISE OF PARENTAL RESPONSIBILITY
IN SELECTING RIDING PRODUCTS APPROPRIATE TO THE AGE OF A CHILD,
OR PARENTAL SUPERVISION IN SITUATIONS IN WHICH CHILDREN OF
VARIOUS AGES MAY HAVE ACCESS TO THE SAME RIDING PRODUCTS, IS
IMPORTANT. Not every product is appropriate for every age or size of child,
and different age recommendations are found within this category of product
which are intended to reflect the nature of the hazards and the expected
mental or physical ability, or both, of a child to cope with the hazards.
The recommended minimum rider age is 8 and older. Any rider unable
to fit comfortably on the E-Punk should not attempt to ride it. A parent’s
decision to allow his or her child to ride this product should be based on the
child’s maturity, skill and ability to follow rules. Razor emphasizes that adults
are strongly advised not to disregard Razor’s recommendations or permit
younger children to ride the E-Punk.
Keep this product away from small children and remember that it is
intended for use only by persons who are, at a minimum, completely
comfortable and competent while operating the E-Punk.
Persons with any mental or physical conditions that may make them
susceptible to injury, impair their physical dexterity or mental capabilities
to recognize, understand, and follow safety instructions and to be able
to understand the hazards inherent in E-Punk use, should not use or be
permitted to use products inappropriate for their abilities. Persons with
heart conditions, head, back or neck ailments (or prior surgeries to these
areas of the body), or pregnant women, should be cautioned not to operate
such products.
DO NOT EXCEED THE WEIGHT LIMIT OF 120 lb (54 kg). Rider weight
does not necessarily mean a person’s size is appropriate to fit or
maintain control of the E-Punk.
Repair and Maintenance..............................................................................7-10
Troubleshooting Guide ....................................................................................11
E-Punk Parts ....................................................................................................12
Warranty and Contact Information ................................................................14
CHECK AND MAINTAIN E-PUNK CONDITIONS
Before use, check to confirm that covers and guards are in place and in
serviceable condition. Check that the brake is functioning properly, that the
front tire is inflated properly and has sufficient tread remaining and that the
rear wheel is free of flat spots from wear. Always inspect product before
riding and regularly maintain it. Replace worn or damaged parts immediately.
Check brake for proper function. When you squeeze the lever, brake should
provide positive braking action. The E-Punk should be maintained and
repaired in accordance with the manufacturer’s specifications, using only the
manufacturer’s authorized replacement parts, and should not be modified
from the manufacturer’s original design and configuration.
ACCEPTABLE RIDING PRACTICES AND CONDITIONS
Always check and obey any local laws or regulations which may
affect the locations where the electric E-Punk may be used. Keep
safely away from cars and motor vehicle traffic at all times. Only use
where allowed and with caution.
Do not activate the push-button throttle unless you are on the product and in
a safe, outdoor environment suitable for riding.
The normal powered top speed of this product will be approximately 9 mph
(14 km/h), which can be affected by conditions, such as rider weight, inclines
and battery charge level. Avoid excessive speeds that can be associated
with downhill rides.
Maintain a hold on the handlebars at all times. Do not touch the brake or
motor on your product when in use or immediately after riding, as these parts
can become very hot.
Ride defensively. Watch out for potential obstacles that could catch your
wheel or force you to swerve suddenly or lose control. Be careful to avoid
pedestrians, skaters, skateboards, scooters, bikes, children or animals who
may enter your path, and respect the rights and property of others.
The electric E-Punk is intended for use on flat, dry surfaces, such as
pavement or level ground, without loose debris, such as sand, leaves, rocks
or gravel. Wet, slick, bumpy, uneven or rough surfaces may impair traction
and contribute to possible accidents. Do not ride your product in mud, ice,
puddles or water. Watch out for potential obstacles that could catch your
wheel or force you to swerve suddenly or lose control. Avoid sharp bumps,
drainage grates, and sudden surface changes.
Do not attempt or do stunts or tricks on your electric E-Punk. The E-Punk
is not made to withstand abuse from misuse, such as jumping, curb
grinding or any other type of stunts. Racing, stunt riding, or other maneuvers
also enhance risk of loss of control, or may cause uncontrolled rider actions
or reactions.
Never allow more than one person at a time to ride the E-Punk.
Do not ride at night or when visibility is limited.
Never use near steps or swimming pools.
Do not allow hands, feet, hair, body parts, clothing, or similar articles to come
in contact with moving parts or wheels while the motor is running.
Do not touch hot brake or electric motor when in use or immediately
after riding.
Never use headphones or a cell phone to talk or text when riding.
Need Help? Visit our website for product support, a list of authorized service centers in the US and customer service contact information at www.razor.com.
Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is
listed at the back of this manual.
1

SAFETY WARNINGS
Never hitch a ride with a vehicle.
Do not ride your product in wet or icy weather and never immerse the E-Punk
in water, as the electrical and drive components could be damaged by water
or create other possibly unsafe conditions. Never risk damaging surfaces,
such as carpet or flooring, by use of an electric E-Punk indoors.
PROPER RIDING ATTIRE
Always wear proper protective equipment, such as an approved safety
helmet (with chin strap securely buckled), elbow pads and kneepads. A
helmet may be legally required by local law or regulation in your area. A
long-sleeved shirt, long pants, and gloves are recommended. Always wear
athletic shoes (lace-up shoes with rubber soles) and keep shoelaces tied and
out of the way of the wheels, motor and drive system. Never ride barefooted
or in sandals.
USING THE CHARGER
The charger supplied with the electric product should be regularly examined
for damage to the cord, plug, enclosure and other parts. In the event of such
damage, the E-Punk must not be charged until the charger has been repaired
or replaced.
Use only with the recommended charger.
Use caution when charging.
The charger is not a toy. Charger should be operated by an adult.
Do not operate charger near flammable materials.
Unplug charger and disconnect from product when not in use.
Always disconnect from the charger prior to wiping down and cleaning your
product with damp cloth.
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE
WARNINGS FURTHER INCREASES RISK OF SERIOUS INJURY. USE
AT YOUR OWN RISK AND WITH APPROPRIATE AND SERIOUS
ATTENTION TO SAFE OPERATION. USE CAUTION.
2

BEFORE YOU BEGIN
Remove contents from box. Remove the separators that protect the components from damage during shipping.
Inspect the contents of the box for scratches in the paint, dents or kinked cables that may have occurred during
shipping. Because the E-Punk was 95 percent assembled and packed at the factory, there should not be any problems,
even if the box has a few scars or dents.
MAKE SURE POWER IS TURNED “OFF” BEFORE CONDUCTING ANY ASSEMBLY OR
MAINTENANCE PROCEDURES.
Estimated Assembly and Set-Up Time
Razor recommends assembly by an adult.
Allow up to 12 minutes for assembly, not including initial charge time.
Allow up to 12 hours for charge (see page 5 for charging information).
WARNING:
DO NOT USE NON-RAZOR
PRODUCTS WITH YOUR RAZOR
ELECTRIC PRODUCT. The E-Punk
has been built to certain Razor
design specifications. The original
equipment supplied at the time
of sale was selected on the
basis of its compatibility with
the frame, fork and all other
parts. Certain aftermarket
products may not be compatible
and will void the warranty.
Charger
(Note: Charger design may
vary from one shown)
2.
Push-Button
Throttle
Seat
Brake Lever
ON/OFF Switch
Frame
Front Tire
1.
Charger Port
Hub Motor
Required Tools
5 mm Allen Wrench
6 mm Allen Wrench
(Included)
Product ID Locations:
(See locations to the left)
1. Under the rear frame
2. Charger
3. UPC Side of Box (Not Shown)
Box Contents:
• E-Punk
• Charger
• Owner’s Manual
• Allen Wrenches
Need Help? Visit our website for product support, a list of authorized service centers in the US and customer service contact information at www.razor.com.
Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is
listed at the back of this manual.
3

Attaching the Handlebars
Tool Required: 6 mm Allen Wrench
Attaching the Seat
Tool Required: 5 mm Allen Wrench
WARNING: Do not attempt
to thread the stem into the front
fork thread.
Note: Make sure any cables/wires
are out of the way before inserting
the stem into the fork.
WARNING: Failure to
properly tighten the collar clamp
may allow the handlebars to
dislodge while riding and may
cause you to lose control and fall.
When correctly tightened, the
handlebars will not rotate out of
alignment with the front wheel
under normal circumstances.
Note: The cable and wire assembly
from the handlebar must not
wrap around the steering tube or
handlebar. Sharp bends or twisting
of the brake cable can cause the
brakes to malfunction.
2Using the 6 mm Allen wrench,
loosen steering bolt by four turns.
The wedge needs to be loose and
facing steer tube.
1Remove the rubber cover from
the handlebar.
1Loosen the bolt from the
collar clamp.
4With the front wheel pointed
straight ahead and the handlebars
square to the front wheel, tighten
both bolts on the clamp with a 6 mm
Allen wrench. Tighten securely.
3With a twisting motion, push and
twist to slide the handlebars onto
the fork.
2Install seat into the collar clamp.
Tighten the bolt with a 5 mm Allen
wrench. Tighten securely.
Note: The head stem must be
parallel to the center of the frame
after it is locked.
Note: The assembly and adjustment
should not pass the safety line.
Note: The seat must be parallel
to the center of the frame after it
is locked.
Note: The assembly and adjustment
should not pass the safety line.
ASSEMBLY AND SET-UP
Need Help? Visit our website for product support, a list of authorized service centers in the US and customer service contact information at www.razor.com.
Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is
listed at the back of this manual.
4

LED lightCharger
WARNING: Do not use
the electric product for the first
time until you have inflated the
tire to the correct PSI. Failure to
do so may damage your electric
product and void your warranty.
WARNING: Do not over
inflate, as this could damage the
tire or wheel.
Note: The pressure air supplies
found at gasoline stations are
designed to inflate high-volume
automobile tires. If you decide to
use such an air supply to inflate
your electric product tire, first
make sure the pressure gauge
is working, then use very short
bursts to inflate to the correct PSI.
If you inadvertently over-inflate
the tire, release the excess
pressure immediately.
Inflating the Tire
The front tire is inflated when shipped, but it invariably may lose some pressure between the point of manufacturing
and your purchase. Always inflate tire to the correct PSI before first time use.
Lower air pressure can result in a shorter ride time.
Periodically check front tire. Reinflate when needed.
1Using a bicycle-style tire pump equipped for a Schrader-type valve, inflate
the front tire to the correct PSI indicated on the sidewall of the tire.
2Plug the charger into the charger
port. Make sure the power is in
the OFF position. The light on the
charger should turn red during
charging. The light will turn green
again when charging is complete.
1 Plug the charger plug into wall
outlet. The light on the charger
should be green.
Note: If green light (LED) does not
turn on, try a different outlet.
Note: Make sure power is turned
OFF when product is not in use. If
the ON/off switch is left on for an
extended period of time, the battery
may reach a stage at which it will no
longer hold a charge.
Your electric product may not have a fully charged battery; therefore you must charge the battery prior
to use.
• Initial charge time: 12 hours.
• Recharge time: up to 12 hours, even if the light
turns green. Recommended maximum charging time
is 24 hours.
• Always charge the battery immediately after riding.
• Fully charge battery before storing for extended
periods of time.
• Unplug charger from the wall outlet when not in use.
• Failure to recharge battery periodically may result in a
battery that will not accept a charge.
• Make sure the power is turned OFF when product
is not in use. If the ON/OFF switch is left on for an
extended period of time, the battery may reach a
stage at which it will no longer hold a charge.
• To ensure long battery life, never store the product in
freezing or below freezing temperatures! Freezing will
permanently damage the battery.
• Run time: Up to 40 minutes of continuous ride time.
Run time may vary depending on riding conditions,
rider weight, climate, and/or proper maintenance.
• Constant starting and stopping may shorten ride time.
• Battery life can vary depending on proper
maintenance and usage of the product.
WARNING: Use ONLY
with the recommended charger.
Batteries are only to be charged
under adult supervision. The charger
is not a toy. Always disconnect the
charger before wiping down and/or
cleaning the electric product with a
damp cloth.
The charger supplied with the
electric product should be regularly
examined for damage to the cord,
plug, enclosure and other parts.
In the event of such damage, the
electric product must not be charged
until it has been repaired
or replaced.
Chargers have built-in overcharge
protection to prevent battery from
being overcharged.
Note: If the charger gets warm
during regular use, this is a normal
response and is no cause for
concern. If your charger does not get
warm during use, it does not mean
that it is not working properly.
Wall outlet - Green (stand by)
Wall outlet and unit - Red (charging)
Wall outlet and unit - Green (charged)
Note: Continue charging unit even if
light turns green prior to 12 hours.
WARNING: Battery charge
can deplete over time. Periodically
recharge battery when not in use.
ASSEMBLY AND SET-UP
CHARGING THE BATTERY
5

PRE-RIDE CHECKLIST
USAGE
Brake
Check the brake for proper function. When you squeeze
the lever, the brake should provide positive braking action.
When you apply the brake with the throttle on/engaged, the
brake cut-off switch should cut power to the motor.
Wheels
Periodically inspect the wheels for excess wear. Practice
riding only in wide open areas clear from curbs, parking blocks
and other obstacles. Impacting the wheels against any hard
surface can damage the wheels. Wheels are not covered under
your limited warranty.
Tire
Periodically inspect the tire for excess wear and replace as
needed. Regularly check the tire pressure and inflate
as needed.
Frame, Fork and Handlebars
Check for cracks or broken connections. Although broken
frames are rare, it is possible for an aggressive rider to run into
a curb or object and wreck and bend or break a frame. Get in
the habit of inspecting your product on a regular basis.
Hardware/Loose Parts
Before every ride, check all parts, such as nuts, bolts, cables,
fasteners, etc., to ensure they are secure and assembled correctly.
There should not be any unusual rattles or sounds from loose
parts or broken components. If the product is damaged, do not
ride. Reference “Safety Warnings” on page 1 of
this manual.
Safety Gear
Always wear proper protective equipment, such as an approved
safety helmet (with chin strap securely buckled), elbow pads,
and kneepads. A helmet may be legally required by local law
or regulation in your area. A long-sleeved shirt and long pants
are recommended. Always wear shoes and keep shoelaces
tied and out of the way of the wheels and motor. NEVER RIDE
BAREFOOTED OR IN SANDALS.
Laws and Regulations
Always check and obey any local laws or regulations.
Insurance
Do not assume that your existing insurance policies necessarily
provide coverage for electric product use. Check with your
insurance company for information regarding insurance.
Starting the E-Punk
Do not activate the push-button throttle unless you
are on the product and in a safe, outdoor environment
suitable for riding.
To start the unit, turn the power switch “ON”. Put
kickstand up. Place both hands on the handlebars. Press
the push-button throttle with right hand.
Note: Keep both feet on the foot pegs when unit is
in motion.
Stopping the E-Punk
To stop the unit, release the push-button throttle and
apply the brake until the unit comes to a complete
stop. Razor recommends that you practice applying the
brake at various speeds and in an open area free from
obstructions before riding your product around others.
Note: As an additional safety
feature, this product is designed to
cut power to the motor when the
hand brake is applied.
Note: Practice riding only in wide
open areas clear from curbs,
parking blocks and other obstacles.
Impacting the wheels against
any hard surface can damage the
wheels. Wheels are not covered
under the limited warranty.
WARNING:
When riding, both feet must be
placed securely on foot pegs.
Push-Button
Throttle
Brake
6

Adjusting the Brakes
Tool Required: 10 mm Allen Wrench
Front Tire Replacement
Tools Required: Two (2) 16 mm Wrenches
8-2 8-4
8-4 8-2
8-1
8-1
8-3 8-38-5
REPAIR AND MAINTENANCE
Need Help? Visit our website for product support, a list of authorized service centers in the US and customer service contact information at www.razor.com.
Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is
listed at the back of this manual.
1 To adjust brake cable play,
thread the brake lever adjuster in or
out 1/4 to 1/2 turn until the desired
brake adjustment is attained. Most
adjustments are complete at this
step. If brake still needs further
adjustment, proceed to step 2.
2If brake is too tight or loose, use
a 10 mm wrench to adjust the brake
cable accordingly.
3 Inspect the brake pads (A) for
proper alignment against the wheel
or excess wear. To realign brake
pads, loosen the fixing nut (B) and
adjust the pad to contact the rim.
Re-tighten and readjust as needed.
Verify proper brake function prior to
riding the E-Punk.
Turn power “OFF” before beginning repair or maintenance:
Right Side (Push-Button Throttle)
8-4 Spacer
Fork
8-3 Washer
8-2 Spring Washer
8-1 M10 Locknut
Middle
8-5 Front Axle Bolt
Left Side (Brake)
8-4 Spacer
Fork
8-3 Washer
8-2 Spring Washer
8-1 M10 Locknut
1 Using two (2) 16 mm wrenches, loosen the axle bolt. Remove wheel and install replacement wheel. (Note the
sequence of the hardware)
Note: Front wheel
hardware sequence
• Read the instructions
• Remove charger plug
• Turn the power off
• Secure the product under repair
• Exercise caution around
exposed parts
• Contact Razor customer service
if unsure about any repair or
maintenance
• Repair and maintenance should
be performed by an adult only.
7
BA

Hub Motor/Battery Replacement
Tool Required: Phillips Screwdriver
A x 4
B x 2
A
A
A
A
B
B
REPAIR AND MAINTENANCE
1 Power switch in OFF position.
3 Using a Phillips screwdriver remove the two (2) large
screws underneath the battery cover.
2 Rotate onto handlebars.
4 Using a Phillips screwdriver remove the six (6) screws
and remove the battery cover.
Note: There are two (2) sizes of screws, A-Small,
B-Large
5 Using a Phillips screwdriver remove the two (2)
screws and remove the battery bracket.
6 Disconnect the battery connector from the control
module and carefully remove the battery.
Note: If only replacing battery, install new battery and
reverse steps 3-6.
Need Help? Visit our website for product support, a list of authorized service centers in the US and customer service contact information at www.razor.com.
Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is
listed at the back of this manual.
8

Hub Motor/Battery Replacement Cont’d
Tools Required: Phillips Screwdriver and Two (2) 13 mm Wrenches, awl for opening wire prongs.
Note: Rear wheel/motor
hardware sequence.
Left Side
1-1 Phillips Screws (x2)
1-2 Motor Housing
Right Side
1-3 Spacer
1-4 Nut
Frame
1-5 Flat Washer
1-6 Lock-Washer
1-7 Locknut
1-1
1-2
1-3
1-4
1-6
1-5
1-7
Note:
Motor Control Module
Red 1 Yellow
Black 1Blue
Note: When re-inserting the motor
wires into the connector, make sure
the red wire connects to the yellow
wire and the black wire connects to
the blue wire.
REPAIR AND MAINTENANCE
7Disconnect motor connector from control module. 8Remove motor cable wires from connector using
an awl. And lastly, remove the motor wires from the
battery cover.
9Remove two (2) motor housing screws using the
Phillips screwdriver.
11 To install the replacement wheel/hub motor,
reverse steps 3 through 8.
10 Using a 13 mm wrench, loosen the outside locknut
(1-6). Use a 13 mm wrench to prevent the inside nut (1-5)
from turning. Remove wheel/hub motor.
12 Rotate back to upright position.
9
Black
Red
1-5 1-6

Pb
Pb
Cleaning Your E-Punk
Wipe with a damp cloth to remove dirt and dust. Do not use industrial cleaners or solvents as they may damage the
surfaces. Do not use alcohol, alcohol-based or ammonia-based cleaners as they may damage or dissolve the plastic
components or soften the decals or decal adhesive.
Battery Care and Disposal
Do not store in freezing or below freezing temperatures. To properly maintain your battery and ensure maximum
battery life, carefully read the “Charging the Battery” section on page 5 of this owner’s manual.
Disposal: Your Razor product uses a sealed lead-acid battery which must be recycled or disposed of in an
environmentally safe manner. Do not dispose of a lead-acid battery in a fire. The battery may explode or leak. Do
not dispose of a lead-acid battery in your regular household trash. The incineration, land filling or mixing of sealed
lead-acid batteries with household trash is prohibited by law in most areas. Return exhausted batteries to a federal or
state approved lead-acid battery recycler or a local seller of automotive batteries. If you live in Florida or Minnesota,
it is prohibited by law to throw away lead-acid batteries in the municipal waste stream.
Charger
The charger supplied with the electric product should be regularly examined for damage to the cord, plug,
enclosure and other parts and in the event of such damage, the product must not be charged until it has been repaired
or replaced.
Use ONLY with the recommended charger.
Wheels
Wheels and drive system are subject to normal wear and tear. It is the responsibility of the user to periodically inspect
wheels for excess wear and replace hub motor components as required.
Replacement Parts
The most frequently requested replacement parts are available for purchase at some Razor retail partners. For the
complete selection of replacement parts visit shop.razor.com.
Repair Centers
For a list of authorized Razor repair centers:
• Check online at www.razor.com.
• Additional Customer Service contact information is listed on the back of this manual.
In the US and Canada only:
For more information regarding
recycling of rechargeable batteries,
call toll free
1-800-822-8837, or visit
http://www.call2recycle.org
WARNING: If a battery leak
develops, avoid contact with the
leaking acid and place the damaged
battery in a plastic bag. Refer to the
disposal instructions at left.
If acid comes into contact with
skin or eyes, flush with cool water
for at least 15 minutes and contact
a physician.
WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds.
Wash your hands after handling.
CONTAINS SEALED LEAD-ACID BATTERY. BATTERY MUST BE RECYCLED
REPAIR AND MAINTENANCE
10

TROUBLESHOOTING GUIDE
Problem Possible Cause Solution
Does not work out of the box Loose connection(s) Check for loose connections/wires inside the battery box.
No longer works Loose connection(s)
No lights on charger
Undercharged battery
Battery will not hold a charge
Check for loose connections/wires inside the battery box.
Check power to wall outlet and/or try a different outlet.
Check lights on charger:
Plugged into wall - Green
Plugged into wall & product - Red (charging)
Plugged into wall & product - Green (charging complete)
No lights/Blinking lights - Replace Charger
With no weight on the product, lift up back end and press the
push-button throttle to engage the motor. If motor engages -
replace battery.
Short run time/runs slow Riders weight
Riding conditions
Battery not fully charged
Old/damaged battery
Do not exceed 120 lb (54 kg) maximum weight limit.
Use only on flat, dry surfaces. Avoid inclines and areas with
heavy debris.
Charge product for a full 12 hours.
Replace battery.
Charge battery at least once a month when not in use.
Do not store product in freezing or below freezing temperatures.
Freezing will permanently damage the battery and greatly reduce
ride time.
Refer to page 5 for charging information.
Runs intermittently Loose connection(s) Check the wires around the throttle and connectors inside the
battery box.
Replace push-button throttle.
For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area,
visit our website at www.razor.com or call toll free +1 866-467-2967 to speak to a live Customer Service Representative.
*Product(s) should be turned OFF and fully charged prior to doing any Troubleshooting.
NOTE: All troubleshooting steps should be performed by an adult only.
Need Help? Visit our website for product support, a list of authorized service centers in the US and customer service contact information at www.razor.com.
Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is
listed at the back of this manual.
11

1234 5 1
6
7
8
9
15
13
14
19
18
17
16
10 11 12 12-1
E-PUNK ELECTRIC MICRO BIKE PARTS
Keep your electric product running for years with genuine Razor parts. Visit our website or e-mail us for more information on spare part availability.
(Specifications subject to change without notice.)
1. Handlebar Grips with End Caps (Right/Left)
2. Push-Button Throttle
3. Handlebar Pad
4. Handlebar
5. Brake Lever Assembly
6. Headset (Upper/Lower)
7. Front Fork
8. Front Caliper Brake with Brake Pads
9. Front Wheel Complete
10. Foot Pedal (Left/Right)
11. Kickstand
12. Rear Wheel with Hub Motor Complete
12-1. Motor Cover
13. Battery (12V 6Ah)
14. Seat Clamp
15. Seat & Seat Post
16. Battery Cover (Right/Left)
17. On/Off Switch
18. Charger Port
19. Control Module
12
Need Help? Visit our website for product support, a list of authorized service centers in the US and customer service contact information at www.razor.com.
Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact information is
listed at the back of this manual.

NOTICE: INSURANCE
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR
ACCIDENTS INVOLVING THE USE OF THIS SCOOTER/ELECTRIC
RIDE-ON PRODUCT. TO DETERMINE IF COVERAGE IS PROVIDED,
YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.
13

14
CUSTOMER SERVICE CONTACT INFORMATION
Need Help? Visit our website for product support, a list of authorized service centers in the US and customer service contact information at www.razor.
com. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional Customer Service contact
information is listed below:
AMERICAS
Razor USA LLC
P.O. Box 3610
Cerritos, CA 90703
USA
+1 866 467 2967
Monday - Friday
8:00 AM - 5:00 PM Pacific Time
customersupport@razorusa.com
EUROPE, MIDDLE EAST, AFRICA
Razor USA LLC (Europe)
Handelsweg 2
2742 RD Waddinxveen
Netherlands
+44 (0) 120 267 2702
info@razoreu.com
ASIA
Razor USA LLC (Asia)
P.O. Box 3610
Cerritos, CA 90703
USA
+81 50 7579 6622
info@razor-asia.com
UNITED KINGDOM AND IRELAND
Razor USA LLC (UK)
Unit 20
Hartnoll Business Centre
Post Hill, Tiverton
Devon EX16 4NG
UK
+44 (0) 120 267 2702
info@razoreu.com
DISTRIBUTED IN AUSTRALIA BY:
Funtastic Limited
Suite 2.01, Level 2
315 Ferntree Gully Road
Mount Waverley Vic 3149,
Australia
+1 800 244 543
info@funtastic.com.au
IMPORTED IN JAPAN BY B-PLUS ASIA
CORP.
Razor USA LLC
Kurokawa 3-1, Asaoku,
Kawasaki, Kanagawa
215-0035 JAPAN
+81 (0) 44 328 9057 Tel
+81 (0) 44 328 9067 Fax
info@razor-asia.com
Printed in China for Razor USA LLC.
Copyright © 2003-2020 Razor USA, LLC. All rights reserved. Razor®and the Razor logo design are among the registered trademarks of Razor USA LLC in the United States and/or select foreign countries. E-Punk and the E-Punk
logo design are trademarks of Razor USA LLC.
US_200226
FCC COMPLIANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
WARNING: Changes or modifications to this product not expressly approved by Razor USA LLC, could void the user’s authority to operate
the equipment.
WARRANTY
Razor Limited Warranty
The manufacturer warranties this product to be free of manufacturing
defects for a period of 90 days from date of purchase. This Limited
Warranty does not cover normal wear and tear, tire, tube or cables, or
any damage, failure or loss caused by improper assembly, maintenance,
storage or use of the Razor E-Punk.
This Limited Warranty will be void if the product is ever:
• used in a manner other than for recreation or transportation;
• modified in any way;
• rented.
The manufacturer is not liable for incidental or consequential loss or damage
due directly or indirectly to the use of this product.
Razor does not offer an extended warranty. If you have purchased an
extended warranty, it must be honored by the store at which it was
purchased.
For your records, save your original sales receipt with this manual and write
the serial number below.
__________________________________________
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