ROHDE & GRAHL xio move M User manual

1
xio®move M
MANUAL
English

2
Introduction
Congratulations to your RO DE &GRA L- workstation.
This user manual refers to the desk-system: xio®move M.
The description explains the complex equipment. The following equipments are optional: LUD hand
switch, ISP- collision protection, horizontal cable duct, vertical cable duct, panels, CPU- and printer-
holder.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Symbols used in safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
ISP ( Intelligent System Protection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
General safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Overview hand switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Manual reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Manual reset- second motor group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Upward desktop moving „UP“ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Downward desktop moving „DOWN“ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Advanced functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Saving a desktop position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Adjusting the desktop to a saved position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Software- dependent functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Key lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Slow speed ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Container- and Shelf- Stop positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Drive Back (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Duty cycle monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Possible faults and remedies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Error messages on the hand switch display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Click codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Note of ergonomics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

3
xio®move M

4
Preface
Dear customer. Thank you for choosing a electrically height- adjustable desk from RO DE &GRA L
Gmb . You are now in possession of a state-of-the-art product that complies with all relevant safety
requirements.
Intended use
The control units of xio® move M may only be used for control electric height-adjustable desks.
Only motors that meet with RO DE &GRA L Gmb specifications may be used to drive the lifting
devices. The control units must be installed, put into operation and their function checked by qualified
personnel. Using them to control other motors or installing them in other products than electric
height-adjustable desks is only permissible with the prior written consent of RO DE &GRA L Gmb .
The basic function is upwards and downwards adjustment of the desktop, which can be controlled with
all the hand switches available.
Symbols used in the safety instructions
This user manual contains safety instructions with symbols to approach your attention to possible
dangers and residual risks. They indicate the following:
GENERAL HAZARD WARNING
This warning symbol advises you of imminent danger to people’s lives and health.
Failure to observe this warning may result in health problems, serious injuries and damage
to property.
CAUTION ELECTRICITY
This warning symbol advises you of possible dangers from electric current.
Failure to observe this warning may cause injuries and damage to property
GENERAL NOTE
This symbol advises you of important information that must be noted for operating the
xio® move M control unit safely.
PARTICULAR HAZARD WARNING
This warning symbol advises you of a possible risk of body parts being trapped or pinched
in exceptional cases.
Failure to observe this warnin may result in health problems, serious injuries and dama e to
property.

5
Collision protection ISP (Intelli ent System Protection)  option
ISP is an electronic state-of-the-art protection system, which reduces the risk for fingers being trapped
or pinched substantially.
DANGER:
In spite of ISP being in place, there may still be a risk of pinching in exceptional cases, as it
is not only the control unit, but also the interaction between the mechanical and electronic
systems that is responsible for cutting out the motor.
In addition, the mechanical components, motor and ambient conditions all affect cut-out
sensitivity. As the control unit distributer, RO DE &GRA L Gmb cannot therefore
eliminate this residual risk completely or accept any liability.
ATTENTION- AFETY NOTICE:
Even when equipped with a sensor, the collision protection is by no means considered
personal protection equipment and may not be classified and described as such!
NOTE:
The ISP-sensitivity and the ISP-cutoff value depend on the whole system (mechanical and
electrical components).
Safety instructions
This user manual contains safety instructions that draw your attention to any possible risks, thus
enabling safe operation of the xio® move M control unit. Please observe these warnings and instructi-
ons at all times!
In this section you will find general safety instructions that do not refer to any particular steps or
procedures. You will find the work-specific safety instructions in the relevant section of the manual.
Additional warnings are given on the xio® move M control unit itself.

6
General safety instructions
CAUTION:
- Do not open the xio® move M control unit under any circumstances!
There is a danger of electric shock.
- The xio® move M control unit is not designed for continuous operation.
Changing the desktop position without interruption must not exceed the duty cycle
indicated on the nameplate!
- The xio® move M control unit may only be operated with mains voltage as specified on
the type plate. xio® move M control units are also available for the mains voltages used
in other countries.
- Only use the power cord supplied with the control unit. Check that it is not damaged. Do
not ever operate the xio® move M control unit if the power cord is damaged.
- Before connecting and disconnecting hand switches, you must unplug the power cord.
- In the event of a malfunction (e.g. if the control unit keeps adjusting the desk because a
movement key has jammed), please unplug the unit immediately!
DANGER:
- Do not expose the xio® move M control unit to moisture, drips or splashes.
- It is not allowed to connect self constructed products to motor controls.
To prevent damage of the unit, use only components suitable for RO DE &GRA L Gmb
motor controls.
- Do not modify or make any changes to the control unit, the controls themselves or hand
switches. Otherwise the warranty/guarantee shall be null and void!
- Do not operate the xio® move M control unit in a potentially explosive atmosphere.
- This device is not intended for use by individuals (including children) with limited
physical, sensory or mental abilities or with a lack of experience and/or lack of expertise,
unless they are supervised by a person responsible for their safety or have received
instructions from that person on how to use the control unit.
- Children must be supervised at all times to ensure that they do not play with the control
unit.
- If the control unit’s power cord is damaged, it must be replaced by the manufacturer or
customer service similarly qualified person in order to prevent any risks.

7
DANGER:
- In the event of a fault (motor or component), whenever the desktop attempts to adjust
the height it may move slightly before the safety cut-out is triggered. Please note that
there is a potential risk of pinching in this case.
- When changing the desktop position, there may in exceptional cases be a risk of pinching
in spite of the safety features. You must therefore always ensure that no people or
objects are located in the hazardous area or reach into it.
- Intelligent system protection (ISP) is not enabled during all resets. Please note that there
is a potential risk of pinching in this case.
IMPORTANT NOTE :
- Only clean the control unit with a dry or slightly moist cloth. Before cleaning, you must
always unplug the power cord.
- In case of a mains power breakdown or if the power cord is plugged off during the
movement of the drives, a manual reset of the control unit may be necessary!
- Only use original spare parts. Parts may only be replaced by qualified service technicians,
otherwise the warranty/guarantee shall be null and void.
- In the event of a fault, please contact customer service immediately. Only original spare
parts may be used for repairing the control units. Parts may only be replaced by qualified
service technicians, otherwise the warranty/guarantee shall be null and void.

8
Hand Switches Overview
LU-Hand witch (firm) with two keys.
LUD- hand switch (extensible) with 9 push buttons and digital information display.
Table-UP key Table-DOWN key
Table-DOWN keySave button
Position memory 1-4
Table-UP key
2nd Motor-
group „DOWN“
2nd Motor-
group „UP“
Altitude
display
Information
lights
Information
lights
Manual reset
When the actual desktop position no longer corresponds to the height displayed or you wish to use a
configured control unit on another identical electric height-adjustable desk, you have to reset the
lowest desktop position to the minimum height.
To reset the first motor group, proceed as follows:
1. As the control automatically shifts into energy-saving mode after a few seconds, this mode must be
deactivated first. To do this, briefly press the “UP” or “DOWN” key.
2. Press and hold the “UP” and “DOWN” keys at the same time immediately after the previous step.
After 2 seconds the reset begins, the table moves downward and needs to be kept moving until it
reaches its bottom position.
3. Release the button(s). The electric height-adjustable desk can now be used again normally.

9
Manual reset
DANGER:
ISP is not enabled during all resets and limit position calibration. Please note that there is a
potential risk of pinching in this case. Therefore you must ensure that no people or objects
are located in the hazardous area or can reach into it.
Manual reset of the second motor roup (only LUD hand switch)
NOTE:
The reset of the second motor group could be executed if the reset of the first motor group
has finished.
The LUD switch is designed to control two motor groups. This function is required for controlling, for
example, a table base, the movement of which is being done via the first two motor channels, and a
screen lift, that is controlled via the third motor channel. In standard configuration the first motor
group is moved via the “UP” and “DOWN” keys to the right, while the second motor group is controlled
via the left “UP” and “DOWN” keys on the LUD switch.
To reset the second motor group, proceed as follows:
1. Press the desktop down button of the second motor group. Keep pressing it until the desktop has
reached the lowest position (programmed desktop position).
2. Press the desktop down button of the second motor group again and keep pressing it. After about 5
seconds, the desktop will slowly move further down until it reaches the absolutely lowest desktop
position possible. Release the desktop down key. The electric height-adjustable desk can now be used
again normally.
DANGER:
Please read the manual of the used hand switch to see which buttons are linked to which
motor group! ISP is not enabled during all resets and limit position calibration. Please note
that there is a potential risk of pinching in this case.
Upward desktop movement
This function enables you to adjust the desktop upwards. To change its position, proceed as follows:
Press the Table UP key.
Keep pressing the key until the required desktop height is reached.
NOTE:
The desktop will continue moving upwards until you release the key or the maximum
height is reached.

10
Downward desktop movement
This function enables to adjust the desktop downwards. To change its position, proceed as follows:
Press the TABLE DOWN key.
Keep pressing the key until the required desktop height is reached.
NOTE:
The desktop will continue moving downwards until you release the key or the minimum
height is reached.
Advanced functions
NOTE:
You can only use the following functions, if you have a hand switch with memory position
keys and memory key.
Savin a desktop position (only LUD- hand switch)
This function allows you to save a defined desktop height. One desktop height can be saved per memo-
ry position key.
NOTE:
If you are switching on the control unit for the first time, all the saved positions are set to
the lowest desktop height (minimum desktop position).
To save a position, proceed as follows:
1. Adjust the desktop to the position you want to save.
The display will show the desktop height (for ex. 73 cm).
2. Press the memory key. The display will read “S”.
3. Press the required memory position key (for ex. 2).
The display will read “S2”.
4. The desktop position will now be saved to the selected memory position key. You will hear an audible
double click and after about 2 seconds the saved desktop position will be displayed.
NOTE:
Using saved desktop positions is only available for hand switches with memory keys. The
design of the memory position keys varies, depending on the hand switch model used. It is
software parameter dependent which motor group can save/recall memory positions. If
both motor groups are capable of saving memory positions, the current position of both
groups will be stored (even if they are different). When recalling a stored position in this
case, both groups start their movement at the same time, even if their movement direction
is different.

11
Adjustin the desktop to a saved position
NOTE:
Availability of the double click function depends on the software configuration of the
control unit
OPTION A (WITHOUT DOUBLE CLICK FUNCTION)
1. Press the required memory position key (for ex. 2) and hold it down.
The desktop will move until it reaches the saved position. If you release the key before the saved
position is reached, the desktop will stop and the saved desktop position will not be reached.
2. The desktop has reached the saved position. Now release the memory position key.
The display will read the current (saved) desktop position.
OPTION B (WITH DOUBLE CLICK FUNCTION)
1. Double click the required memory position key (for ex. 2)
2. After the double click, the desktop will automatically adjust to the saved position.
The display will show the current (saved) desktop position.
DANGER:
When you change the desktop position automatically, there is a higher risk of pinching. You
must therefore ensure that no people or objects are located in the hazardous area or reach
into it.
NOTE:
If you press another key while the desktop is changing automatically to a saved position, it
will stop immediately. You then have to reactivate automatic desktop adjustment to a
preset position.

12
Softwaredependent functions
NOTE:
Prior to shipping, the control unit is parameterized with the software. The following
functions are only available if the control unit has been configured accordingly.
Key lock
With the key lock function, the control unit can be protected from inputs by the hand switch which
were done accidentally. To lock or unlock the hand switch keys, the following steps are necessary:
1. Press S.
2. Press the taste desktop down button of the second motor group shortly afterwards.
If the key lock was active, it will be deactivated now.
If the key lock was inactive, it will be activated now.
NOTE:
The key lock is only possible with the memory-hand switch- LUD. If a movement key
(UP/DOWN OR MEMORY) is pressed when the key lock is active, the control unit shows the
active key lock by an acoustic signal with the relays (slow double click after pressing a
movement key).
NOTE:
If the key lock is active, it will stay active even if the control unit is disconnected from
mains power and connected again at any point in time.
Slow speed ran es
The safety area function causes the system to stop before reaching the bottom position and resume
the movement with reduced speed only after pressing the “DOWN” key again until the bottom position
has been reached.
The safety area function is also active when a container stop position has been defined

13
Container and Shelfstop positions
These 2 features can be used to limit the movement area of the desktop (e.g. if a container is placed
underneath the desktop). A container stop position can be defined in the lower half of the movement
area, a shelf stop position in the upper half. If a container stop position is set, this position will be the
lower limit position. If a shelf stop position is set, this position will be the new upper limit position. To
store a container stop / shelf stop position, go on as shown below:
1. Move the desktop to the position where the container stop/ shelf stop position shall be stored. Do so
by pressing the desktop down or desktop up key until you reach the desired position.
NOTE: A container stop position can only be stored in the lower half of the movement area
and a shelf stop in the upper half.
2. Press S if you have a hand switch with memory function.
3. Press the desktop down and desktop up simultaneously if you have a hand switch without memory
function.
4. On the display (hand switch with memory function) S – will be displayed.
5. Press desktop up within 5 seconds and keep it pressed for 3 seconds.
The control unit will click twice when the container stop/ shelf stop position is stored.
NOTE: These steps have to be done for a container stop and a shelf stop position separately!
To deactivate the container stop/shelf stop position go on as shown below:
1. Move the desktop to any position in the lower half to deactivate the container stop./Move the desk-
top to any position in the upper half to deactivate the shelf stop. Do so by pressing the desktop
down or desktop up key until you reach the desired position.
Press S if you have a hand switch with memory function.
2. Press the desktop down and desktop up simultaneously if you have a hand switch without memory
function.
3. On the display (hand switch with memory function) S – will be displayed.
4. Press desktop up within 5 seconds and keep it pressed for 3 seconds. The control unit will click once
when the container stop/ shelf stop position is deactivated.
NOTE:
These steps have to be done for a container stop and a shelf stop position separately!
NOTE:
This function is only available for motor group 1!

14
Drive back (optional)
NOTE:
The function Drive Back is only active, if a pinch protection system (ISP, switches or pinch
protection strips) is available and activated in software!
After a safety function is triggered by ISP, the desktop automatically moves about 40 mm
in the opposite direction. This immediately prevents any possible risk of pinching.
DANGER:
In spite of ISP being in place, there may still be a risk of pinching in exceptional cases, as it
is not only the control unit, but also the interaction between all the components in the
electric height- adjustable desk that is responsible for cutting out the motor. In addition,
the mechanical components, motor and ambient conditions all affect cutout sensitivity.
As the control unit distributer, RO DE &GRA L Gmb does not have an effect on this
residual risk and cannot therefore accept any liability. Please follow the safety instructions
in the manual and treat our product with due care.
Duty cycle monitorin
Duty cycle monitoring means that when the control unit has been operating for a defined period, it is
switched off for a set time (for ex. after 2 minutes of continuous operation, the control unit is auto-
matically disabled for the next 18 minutes). For motors with higher current consumption, it is possible
that the duty cycle at higher currents has to be lowered. The threshold current at which the duty cycle
has to be reduced can be parameterized.

15
Technische Daten
Supply voltage EU: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 - 255,4 V / 50 - 60 z
Supply voltage US: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 - 127 V / 50 - 60 z
Standby power, primary (typical) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .< 0.7 W
Efficiency factor (typical) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 % @ 300 W input power
Operating voltage for internal and external electronics and all sensors . . . . . . . 5 VDC ±15 % 300 mA
Precision of Motor current measurement @ 100% Output Voltage and 4-8A per motor . . . . . . . ±20 %
Ambient temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0-30°C
Relative humidity (for operation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 85 % (non condensing)
Storage and transport temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -40 - 85 °C
Relative humidity (for storage) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 90 % (non condensing)
Protection class (with earth terminal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I
IP-class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IP20 / IP31 (according to design)
Dimensions (L, B, ) [mm] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319 x 119 x 37
Tolerances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . gemäß DIN ISO 2768-1 c
Output and summated currents for all control units
igh-powered cycle: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20s „UP“: 18,5 A @ 20 V 370 W
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20s „DOWN“: 6,5 A @ 33 V 214,5 W
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .break: 9 min.
control for tape drive
Normal-cycle 1/9: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30s „UP“: 15 A @ 24 V 360 W
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30s „DOWN“: 7 A @33 V 231 W
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .break: 9 min.
Normal-cycle 2/18: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 min. Bewegung: 7 A @ 33 V 231 W
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .break: 18 min.
Output and summated currents for all control units
Normal-cycle 1/9: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15s „UP“: 11 A @ 31,2 V 343,2 W
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15s „DOWN“: 5 A @ 33,5 V 167,5 W
Control unit for hollow-shaft drive
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15s „UP“: 11 A @ 31,2 V 343,2 W
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15s „DOWN“: 5 A @ 33,5 V 167,5 W
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .break: 9 min.
Max. current per motor channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 A per motor channel
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Max. sum current restricted,
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .values shown above
Weight (typical) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .600g

16
Appendix
In this section you will find detailed information on the following topics:
• Possible faults and remedies
• Error messages on the handswitch display
• Click codes
Possible faults and remedies
DRIVES NOT WORKING
DRIVES ONLY OPERATING IN ONE DIRECTION
Continue on the next site...
PO IBLE CAU E REMEDY
Mains power breakdown or mains power is
plugged off during movement
Manual Reset
(If movement is only possible downwards)
Control unit is defective Contact customer service
and switch is defective Replace the hand switch
Drive is defective Contact customer service
PO IBLE CAU E REMEDY
Power cord is not connected Plug the power cord into the control unit
Drives are not connected Plug the motor cables into the control unit
Poor plug contact Plug the motor cables, power cord and hand
switch in properly
Control unit is defective Contact customer service
and switch is defective Replace the hand switch

17
CONTROL UNIT OR HAND SWITCH NOT WORKING
ERROR MESSAGES ON THE HAND SWITCH DISPLAY
THE DISPLAY READS „HOT“.
THE DISPLAY READS E + AN ERROR CODE.
Continue on the next site...
ERROR CODE DE CRIPTION REMEDY
00 Defect Channel 1
Unplug power cord and contact
the customer service.
01 Defect Channel 2
02 Defect Channel 3
PO IBLE CAU E REMEDY
There is an internal fault in the control unit. Proceed as indicated in the following error list.
PO IBLE CAU E REMEDY
The xio® move M control unit is fitted with
overheating protection. Overheating has caused it
to stop the control unit.
Wait until the control unit has cooled down and
„ OT“ is no longer displayed. The xio® move M
control unit is then
PO IBLE CAU E REMEDY
and switch is not connected Plug in the hand switch
Control unit is defective Contact customer service
Power cord is defective Contact customer service
and switch is defective Replace the hand switch
Poor plug contact Connect the plugs properly

18
THE DISPLAY READS “E00” AN ERROR CODE
Continue on the next site...
ERROR CODE DE CRIPTION REMEDY
24 Over-current motor M1
Remove jammed objects from
the driving area. Desk might be
overloaded
> remove load from desktop.
Contact customer service.
25 Over-current motor M2
26 Over-current motor M3
48 Over-current motor group 1
49 Over-current motor group 2
60 Collision protection
62 Over-current control unit
ERROR CODE DE CRIPTION REMEDY
12 Defect Channel 1
Unplug the control unit. Fix the
external short circuit. Or plug in
the correct motor to the motor
socket that shows the error.
Start the control unit again.
13 Defect Channel 2
14 Defect Channel 3
PO IBLE CAU E REMEDY
There is an internal fault in the control unit. Proceed as indicated in the following error list.

19
DANGER:
The Power Fail detection identifies mains power breakdowns and saves all relevant data
before the voltage falls below a critical threshold. In some exceptional cases this storage is
not possible and the error E81 is shown on the hand switch display (if available) and the
control unit clicks three times. To rectify this error, a manual reset is necessary (see
“Manual Reset”).
ERROR CODE DE CRIPTION REMEDY
36 Plug detection in M1 motor
socket
Plug in the correct motor to the
motor socket that shows the
error. Reset all motors.
37 Plug detection in M2 motor
socket
38 Plug detection in M3 motor
socket
61 Actuator changed
55 Synchronization lost motor
group 1 Remove load from desktop.
Reset all motors. If error occurs
after reset again, contact
customer service.
56 Synchronization lost motor
group 2
67 igh voltage Unplug power cord and contact
the customer service.
70 Motor configuration changed See chapter “Container
Stop/Shelf Stop”
71 Anti-Pinch configuration
changed
Check the anti-pinch
configuration
81 Internal error
Make a manual reset. Unplug
power cord and plug it in again
after a few seconds. If this error
occurs frequently, unplug the
power cord and contact the
customer service.

20
Click codes
When the xio® move M is switched on, the control unit uses its relays to inform the user acoustically
about the system state and the reason why the control unit was switched off before. The table below
shows which number of clicks corresponds to certain information.
NOTE:
The Click codes that occur when you store or deactivate a container-stop or shelf-stop
position are shown in the respective chapters.
NUMBER OF CLICK TATE INFORMATION
2x with short interval
(fast double click)
Normal operation:
No problems detected.
This signal will be put out only when the control
unit is connected to mains power.
2x with long interval
(slow double click)
Key lock active:
This signal will be put out every time if the
desktop shall be moved and the key lock is active.
(Up/Down-Key or memory keys)
2x with long interval
(slow double click)
Reset mode:
The system was put into reset mode.
This signal will be put out every time if the
desktop shall be moved in reset mode.
(Up/Down-Key or memory keys)
3x with short interval
(fast triple click)
Sensor missing:
The safety sensor is not connected to the control
unit. This signal will be put out every time if the
desktop shall be moved.
(Up/Down-Key or memory keys)
3x with long interval
(slow triple click)
Duty cycle exceeded:
This signal will be put out every time if the desk-
top shall be moved downwards. (Down-Key)