Royal 410DX User manual

WELCOME.. .
to the Royal family of fine business machines. We sincerely hope
you will enjoy the many benefits of being associated with a
distinguished product name that has represented both quality and
customer satisfaction since 1905 .
This electronic cash register is designed to help your business function smoothly by providing efficient
register operations and accurate management reports. Start-up is quick and easy, yet there are many
options that can be added and revised so that you can customize your operations for optimum productivity.
Here are just a few of the register'smanyvaluable features:
• 24 Departments
• 2000 PLU (Price Look-Up) settings
• 10 Clerk Totals
• SecuritySystem
• Choice of Journal or Customer Receipt printout
• Automatic Tax Computationfor tax rate (Add-on,CanadianTax and VAT)
• Up to 4 Tax Tables
• Department-linkedentryoptions that streamline and speed-up operation
• Periodic management reporting systems
• Battery back-up / memoryprotection of records
P L US...
The ROYAL CONSUMER PRODUCT SUPPORT HOTLINE gives you the opportunity to call for
operationalassistance and problem resolution. Please call toll-free:
Customer
S e r v i c e :
1-800-272-6229 (U S A and Canada )
01-800-849-4826 (in Me x i c o )
To Order Supplies: 1-888-261-4555

TABLE OF CONTENTS
INTRODUCING YOUR CASH REGISTER .............................................................................................................. 1
STANDARD ACCESSORIES ................................................................................................................................
1
USING THIS MANUAL......................................................................................................................................... 1
SPECIFICATIONS, SAFETY AND FCC .................................................................................................................. 2
BATTERY SAFETY AND MAINTAINING THE CASH R EGISTER....................................................................... 3
KEYPAD FUNCTIONS.......................................................................................................................................... 4-5
SET-UP ................................................................................................................................................................ 5
THE CONTROL SWITCH ......................................................................................................................................... 6
CASH DR A WER .................................................................................................................................................. 6
THE DISPLAY ......................................................................................................................................................... . 7
READING THE DISPLAY ..................................................................................................................................... 7
SpecialSymbol Indicators ..................................................................................................................................... 7
DISPLAYINGTHE TIME.................................................................................................................................... .. 7
ERROR CONDITIONS ............................................................................................................................................ 8
THE ERROR ALARM SYSTEM ........................................................................................................................... 8
CLEARMING AN ERROR ................................................................................................................................... 8
VOIDING ERRORS....................................................................................................................................... …… 8
Voiding the EntryJust Completed ........................................................................................................................ 8
Voiding an Earlier Entry......................................................................................................................................... 8
THE BATTERY BACK-UP SYSTEM .................................................................................................................... ... . 9
INSTALLING THE BATTERY ............................................................................................................................ 10
LOADING P A PER .............................................................................................................................................. 10
QUICK START.............................................................................................................................................12-13
SETTING PROGRAMS ........................................................................................................................................... 14
Entering the Program Mode...............................................................................................................................14
Exiting the Program Mode ................................................................................................................................. 14
Clearing Errors ...................................................................................................................................................14
SETTINGTHE DATE AND TIME...........................................................................................................................15
SETTING THE CLERK SYSTEM........................................................................................................................... 16
PERCENT DISCOUNT (-%) ...................................................................................................................................17
Setting a Percent Discount (-%) Rate................................................................................................................ 17
DEPARTMENT TAX STATUS.............................................................................................................................. 18
Tax Rate Chart...................................................................................................................................................18
DEPARTMENT PROGRAMMING......................................................................................................................... 19
Assigning a DepartmentTax Status & Multiple Item Sale ................................................................................ 19
ProgrammingDepartmentsas Taxable and Non-Taxable............................................................................... 19
ZERO PRICE ENTRY SETTING .......................................................................................................................19
TEXT PROGRAMMING……................................................................................................................................. 20
Selecting the Text ………................................................................................................................................. 20
Entering Texts ……………………..................................................................................................................... 20
Character Code E n t r y ........................................................................................................................................... 21
DOUBLE RECEIPTS.............................................................................................................................................. 22
Double Receipt Setting...................................................................................................................................... 22
To Issue Double Receipts .................................................................................................................................... 22
DEPARTMENT SHIFT FUNCTION ......................................................................................................................... 23
NUMBERED DEPARTMENT FUNCTION.............................................................................................................. 24
TAX RATE………………........................................................................................................................................ 25
Programmingthe Tax Rate................................................................................................................................. 25
Single Fixed Percentage Tax Rate ..................................................................................................................... 26
PRICE LOOK-UPS …………………….................................................................................................................. 28
Creating Price Look- Up s ( P LU ’ s) ......................................................................................................................... 28
PLU CONFIRMATION REPORT............................................................................................................................ 29
SECURITY CODE AND DECIMAL POINT........................................................................................................... 30
Assigning a Security Code .................................................................................................................................. 30
Setting the Decimal Point .................................................................................................................................... 30
SUMMARY OF PROGRAMS.................................................................................................................................. 32

TABLE OF CONTENTS
TRANSACTION EXAMPLES FOR OPERATING THE CASH R EGISTER ........................................................ 33
STANDARD TRANSACTIONS .............................................................................................................................. 33
Registering a Single Item Sale and Tendering Change..................................................................................... 33
Registeringa Sale with MultipleItems ................................................................................................................ 33
Registeringa Charge Transaction....................................................................................................................... 33
Using Split Tendering......................................................................................................................................... 34
MINUS (-) KEY TRANSACTIONS .......................................................................................................................... 34
Registeringa (-) Reduction (Coupon) ................................................................................................................ 34
PERCENT DISCOUNT (-%) TR A NS A CTIONS ..................................................................................................... 35
Discounting(-%) Individual Items ....................................................................................................................... 35
Overriding the Preset Discount (-%)................................................................................................................... 35
Using a Preset Discount(-%) on the TotalSale ................................................................................................ 35
Using a Preset Discount (-%) on IndividualItems .............................................................................................. 35
PLU CODES............................................................................................................................................................. 36
Using Fixed PLU Price......................................................................................................................................... 36
Using Open PLU Price......................................................................................................................................... 36
VOIDS ...................................................................................................................................................................... 37
Voiding the Previous Entryin the Middleof a Sale ............................................................................................ 37
Voiding a Single Item ............................................................................................................................................ 37
Voiding Multiple Items........................................................................................................................................ 37
REFUNDS ............................................................................................................................................................... 38
Refunding a Single Item ...................................................................................................................................... 38
Refunding Multiple Items ..................................................................................................................................... 38
TAX OVERRIDE TRANSACTIONS....................................................................................................................... 39
ExemptingTax on an Item .................................................................................................................................. 39
ExemptingTax on an Entire Sale ....................................................................................................................... 39
AddingTax to a Non-Taxed Department ........................................................................................................... 39
OTHER TRANSACTIONS.................................................................................................................................... 40
RegisteringMoneyReceivedon Account ........................................................................................................... 40
Paying MoneyOut ............................................................................................................................................... 40
Registeringan Identification Number ................................................................................................................. 40
Registeringa No Sale .......................................................................................................................................... 40
MANAGEMENT REPORTS ................................................................................................................................. 41
"X" POSITION REPORT .......................................................................................................................................... 41
“Z" POSITION REPORT AND RESET.................................................................................................................... 41
PRINTINGTHE SALES REPORT........................................................................................................................ 41
ZERO SKIP REPORTING ...................................................................................................................................... 41
BALANCING FORMULAS ....................................................................................................................................... 42
PLU AND CLERK REPORTS.................................................................................................................................. 43
TROUBLESHOOTING (FULL SYSTEM CLEAR PROCEDURE) ..................................................................... . 44
TAX SYSTEM PRESET ........................................................................................................................................... 45
VAT TAX SYSTEM ................................................................................................................................................. 46
CANADIAN TAX SYSTEM ..................................................................................................................................... 47
ACCESSORIES ...................................................................................................................................................... 49
LIMITED WARRANTY ........................................................................................................................................... 50