Royal 89214G User manual

WELCOME.. .
to the Royal family of fine business machines. We sincerely hope
you will enjoy the many benefits of being associated with a
distinguished product name that has represented both quality and
customer satisfaction since 1905 .
This electronic cash register is designed to help your business function smoothly by providing efficient
register operations and accurate management reports. Start-up is quick and easy, yet there are many
options that can be added and revised so that you can customize your operations for optimum productivity.
Here are just a few of the register's many valuable features:
• 24 Departments
• 2000 PLU (Price Look-Up) settings
• 10 Clerk Totals
• Security System
• Choice of Journal or Customer Receipt printout
• Automatic Tax Computation for tax rate (Add-on, Canadian Tax and VAT)
• Up to 4 Tax Tables
• Department-linked entry options that streamline and speed-up operation
• Periodic management reporting systems
• Battery back-up / memory protection of records
P L US...
The ROYAL CONSUMER PRODUCT SUPPORT HOTLINE gives you the opportunity to call for
operational assistance and problem resolution. Please call toll-free:
Customer S e r v i c e :
1-800-272-6229 (U S A and Canada )
01-800-849-4826 (in Me x i c o )
To Order Supplies: 1-888-261-4555

TABLE OF CONTENTS
INTRODUCING YOUR CASH REGISTER .............................................................................................................. 1
STANDARD ACCESSORIES ................................................................................................................................
1
USING THIS MANUAL......................................................................................................................................... 1
SPECIFICATIONS, SAFETY AND FCC .................................................................................................................. 2
BATTERY SAFETY AND MAINTAINING THE CASH R EGISTER....................................................................... 3
KEYPAD FUNCTIONS.......................................................................................................................................... 4-5
SET-UP ................................................................................................................................................................ 5
THE CONTROL SWITCH ......................................................................................................................................... 6
CASH DR A WER .................................................................................................................................................. 6
THE DISPLAY ......................................................................................................................................................... . 7
READING THE DISPLAY ..................................................................................................................................... 7
Special Symbol Indicators ..................................................................................................................................... 7
DISPLAYING THE TIME.................................................................................................................................... .. 7
ERROR CONDITIONS ............................................................................................................................................ 8
THE ERROR ALARM SYSTEM ........................................................................................................................... 8
CLEARMING AN ERROR ................................................................................................................................... 8
VOIDING ERRORS....................................................................................................................................... …… 8
Voiding the Entry Just Completed ........................................................................................................................ 8
Voiding an Earlier Entry......................................................................................................................................... 8
THE BATTERY BACK-UP SYSTEM .................................................................................................................... ... . 9
INSTALLING THE BATTERY ............................................................................................................................ 10
LOADING P A PER .............................................................................................................................................. 10
QUICK START............................................................................................................................................. 12-13
SETTING PROGRAMS ........................................................................................................................................... 14
Entering the Program Mode ............................................................................................................................... 14
Exiting the Program Mode ................................................................................................................................. 14
Clearing Errors ................................................................................................................................................... 14
SETTING THE DATE AND TIME........................................................................................................................... 15
SETTING THE CLERK SYSTEM........................................................................................................................... 16
PERCENT DISCOUNT (-%) ................................................................................................................................... 17
Setting a Percent Discount (-%) Rate................................................................................................................ 17
DEPARTMENT TAX STATUS.............................................................................................................................. 18
Tax Rate Chart................................................................................................................................................... 18
DEPARTMENT PROGRAMMING......................................................................................................................... 19
Assigning a Department Tax Status & Multiple Item Sale ................................................................................ 19
Programming Departments as Taxable and Non-Taxable............................................................................... 19
ZERO PRICE ENTRY SETTING ....................................................................................................................... 19
TEXT PROGRAMMING……................................................................................................................................. 20
Selecting the Text ………................................................................................................................................. 20
Entering Texts ……………………..................................................................................................................... 20
Character Code E n t r y ........................................................................................................................................... 21
DOUBLE RECEIPTS.............................................................................................................................................. 22
Double Receipt Setting...................................................................................................................................... 22
To Issue Double Receipts .................................................................................................................................... 22
DEPARTMENT SHIFT FUNCTION ......................................................................................................................... 23
NUMBERED DEPARTMENT FUNCTION.............................................................................................................. 24
TAX RATE………………........................................................................................................................................ 25
Programming the Tax Rate................................................................................................................................. 25
Single Fixed Percentage Tax Rate ..................................................................................................................... 26
PRICE LOOK-UPS …………………….................................................................................................................. 28
Creating Price Look- Up s ( P LU ’ s) ......................................................................................................................... 28
PLU CONFIRMATION REPORT............................................................................................................................ 29
SECURITY CODE AND DECIMAL POINT........................................................................................................... 30
Assigning a Security Code .................................................................................................................................. 30
Setting the Decimal Point .................................................................................................................................... 30
SUMMARY OF PROGRAMS.................................................................................................................................. 32

TABLE OF CONTENTS
TRANSACTION EXAMPLES FOR OPERATING THE CASH R EGISTER ........................................................ 33
STANDARD TRANSACTIONS .............................................................................................................................. 33
Registering a Single Item Sale and Tendering Change..................................................................................... 33
Registering a Sale with Multiple Items ................................................................................................................ 33
Registering a Charge Transaction....................................................................................................................... 33
Using Split Tendering......................................................................................................................................... 34
MINUS (-) KEY TRANSACTIONS .......................................................................................................................... 34
Registering a (-) Reduction (Coupon) ................................................................................................................ 34
PERCENT DISCOUNT (-%) TR A NS A CTIONS ..................................................................................................... 35
Discounting (-%) Individual Items ....................................................................................................................... 35
Overriding the Preset Discount (-%)................................................................................................................... 35
Using a Preset Discount (-%) on the Total Sale ................................................................................................ 35
Using a Preset Discount (-%) on Individual Items .............................................................................................. 35
PLU CODES............................................................................................................................................................. 36
Using Fixed PLU Price......................................................................................................................................... 36
Using Open PLU Price......................................................................................................................................... 36
VOIDS ...................................................................................................................................................................... 37
Voiding the Previous Entry in the Middle of a Sale ............................................................................................ 37
Voiding a Single Item ............................................................................................................................................ 37
Voiding Multiple Items........................................................................................................................................ 37
REFUNDS ............................................................................................................................................................... 38
Refunding a Single Item ...................................................................................................................................... 38
Refunding Multiple Items ..................................................................................................................................... 38
TAX OVERRIDE TRANSACTIONS....................................................................................................................... 39
Exempting Tax on an Item .................................................................................................................................. 39
Exempting Tax on an Entire Sale ....................................................................................................................... 39
Adding Tax to a Non-Taxed Department ........................................................................................................... 39
OTHER TRANSACTIONS .................................................................................................................................... 40
Registering Money Received on Account ........................................................................................................... 40
Paying Money Out ............................................................................................................................................... 40
Registering an Identification Number ................................................................................................................. 40
Registering a No Sale .......................................................................................................................................... 40
MANAGEMENT REPORTS ................................................................................................................................. 41
"X" POSITION REPORT .......................................................................................................................................... 41
“Z" POSITION REPORT AND RESET .................................................................................................................... 41
PRINTING THE SALES REPORT........................................................................................................................ 41
ZERO SKIP REPORTING ...................................................................................................................................... 41
BALANCING FORMULAS ....................................................................................................................................... 42
PLU AND CLERK REPORTS.................................................................................................................................. 43
TROUBLESHOOTING (FULL SYSTEM CLEAR PROCEDURE) ..................................................................... . 44
TAX SYSTEM PRESET ........................................................................................................................................... 45
VAT TAX SYSTEM ................................................................................................................................................. 46
CANADIAN TAX SYSTEM ..................................................................................................................................... 47
ACCESSORIES ...................................................................................................................................................... 49
LIMITED WARRANTY ........................................................................................................................................... 50

1
INTRODUCING YOUR CASH REGISTER
STANDARD A CCESSORIES
The following are included in the box with your cash register:
- Instruction Manual
- 1 Set of Drawer Keys
- 1 roll 57/58 MM (2 1/4") Single-Ply, Thermal Paper Tape
USING THIS M A N UA L
Your Cash Register manual is organized for easy reference. The front portion contains general information on all
features and functions of the cash register. Instructions for setting the optional programs are next. Transaction
examples for operating the register are at the back of the manual. Use the TABLE OF CONTENTS to locate a
particular item.
Throughout this manual, references to the keypad are shown bolded and in brackets. References to the
op e r a t i on a l keys are preceded by the word "press". For example: Press [ST] . Or: Press [DEPARTMENT 1 ] .
References to the 11-key numeric keypad are preceded by the word "type". For example: Type the number
[ 1 ] .
GETTING ST A RTED
Important note: The cash register must be first plugged in before installing the back-up b a tt e r i es .
Before you begin to operate the register or set the programs, check SETTING UP AND MAINTAINING THE CASH
REGISTER for installation information. Review KEYPAD FUNCTIONS, THE CONTROL SYSTEM and THE
DISPLAY to become familiar with their operations.
NOTE: Programs and transaction information for management reports are stored in the memory of the cash
register. The batteries must be installed to save this information.
SETTING THE REGISTER PROG RA M
Transaction examples provide steps for key operations. Sample receipts are included.
Royal's helpful "Quick Start" program (Page 12) will provide you with the most basic
programming options for the operation of your new cash register. Many users find "Quick
Start" the best way to begin to learn about the many capabilities of the machine.
SAFETY N OTI C E
The main outlet for this cash register must be located near the unit and easily accessible.
Do not use this cash register outdoors in the rain or near any source of liquid.
This equipment is not suitable for use in locations where children are likely to be present.
This equipment, with CLASS l construction, must be connected to a main socket with a protective earthing
connection.

2
SPECIFICATIONS AND SAFETY
MODEL: Royal 410DX
Electronic Cash Register
DISPLAY: Two LCD Displays. Front display for cashier and rear display for the
customer. Symbols for error, change, subtotal, minus, total and item count.
CAPACITY: Total: 9-digit display with 7 numeric-digits input and readout.
PRINTER: Alpha Numeric Thermal Printer
PAPER SUPPLY: 57/58 MM (2 1/4") Single-Ply, Thermal Paper Tape (ROYAL brand part
#013127)
MEMORY PROTECTION: Approximately 30 days after power interruption
2 Size AA (1.5-Volt) Batteries (User installed. Not included with unit.)
TECHNOLOGY: CMOS RAM
OPERATING TEMPERATURE: 0-40 Degrees Centigrade (32-104 Degrees Fahrenheit)
DIMENSIONS: 14 1/4" D x 13 1/2" W x 7 3/4" H
WEIGHT: 9.4 lbs.
W A RN I N G
FEDERAL COMMUNICATIONS COMMISSION (FCC) RADIO FREQUENCY INTERFERENCE
STATEMENT INFORMATION TO THE USER
CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. If applicable, connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
4. Consult the dealer or an experienced radio / TV technician for assistance.
Connection of peripherals to this unit requires the use of grounded, shielded cables to ensure
compliance with the Class B FCC limits.

3
BATTERY SAFETY & MAINTAINING THE CASH REGISTER
FEDERAL COMMUNICATIONS COMMISSION (FCC) RADIO FREQUENCY INTERFERENCE
STATEMENT INFORMATION TO THE USER ( co ntin u ed)
IN C A N A D A :
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatuses
set forth in the Radio Interference Regulations of the Canadian Department of Communications.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicables aux
appareils numeriques de la Class B prescrites dans le Reglement sur le brouillage radioelectrique edicte
par le ministere de Communications du Canada.
PROPOSITION 65 NOTICE
The following is given in accordance with California Proposition 65:
WARNING: This product contains chemicals known to the State of California to cause cancer, birth defects, or
other reproductive harm. Wash hands after handling.
BATTERY W A RNING
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
- Replace only with the same type of batteries recommended by the manufacturer.
- Use Alkaline or Manganese batteries, standard (Carbon-Zinc)
- When replacing batteries pay attention to the polarity (the positive + and negative – ends of the battery); be
sure to install the batteries in the correction position and proper direction.
- Do not mix old and new batteries, and do not mix Alkaline or Manganese, standard (Carbon-Zinc)
- Properly dispose of used batteries according to the battery manufacturer’s instructions or according to your
local environmental regulations and disposal guidelines.
- Never dispose of any batteries in fire! The batteries may leak or explode.
- This equipment is not suitable for use in locations where children are likely to be present
MAINTAINING THE CASH REGISTER
- Never cover the cash register when turned on. Doing so will prevent proper cooling of the electronic
components.
- Cover the register when not in use to protect components from dust. The cash register should be turned
“OFF” when covered and not in use.
- Take care to keep all liquids away from the machine to avoid spills, which could damage electronic components.
- To clean, use a soft, dry cloth. Do not apply organic solutions such as alcohol.
- Your cash register should be kept in areas free from dust, dampness or extreme hot or cold temperatures.
- If stored in extreme temperatures (below 32 degrees or above 104 degrees Fahrenheit), allow the
temperature inside the register to reach room temperature before turning on.
- DO NOT attempt to pull the paper tape when printing or installing paper. Always use the [ ] key to
advance the paper. Pulling the tape could damage the print mechanism.
- If electronic service is necessary, an authorized service center is recommended. For a list of the Authorized
Service Centers within your local area, please call 1-888-261-3888.
- Familiarize yourself with the safety statements on Page 2.

4
KEY PAD FUNCTIONS
1. [ ] - Paper Feed Key - Advances the paper tape with no effect on register entries.
2. [ Void ] - Void/Error Correction - Used to correct an entry after it is printed or to void the previous entry.
3. [ RA ] - Received on Account Key - used to register any money received on account that is not part of a
sale; i.e., the start-up money put in the drawer at the start of each business day can be registered as an RA.
4. [ ref/- ] - Dual Function: Coupon - Subtracts the amount from an item or the sales total, such as a coupon
deduction. Refund - Subtracts an item that is returned for refund. Minus key totals are shown in the
management report.
5. [ PO ] - Paid Out - Registers any money paid out or taken out of the cash drawer that is not part of a sale.
Paid out totals appear in the management report.
6. [ PLU ] - Price Look-Up - Registers the transaction, including the preset price, of an individual item
linked to the appropriate department.
7. [ C ] - Clear Key - Clears entries made on the keyboard prior to depressing the registration key. Also stops the
error alarm when incorrect entries are made.
8. [ q ty/time ] - Dual-Function: Multiply & Time Display - Multiplies [DEPARTMENT], [PLU] or [ref/-] key
entries; also displays the current time, if set.
7 8 9
void 4/12 8/16 PLU dept.
shift
(text) A/N
B/O C/P
- % ref/- 4 5
6
3/11 7/15
tax
shift
chk/RA
(caps)
(DW) D/Q E/R F/S G/T
Clerk
qty/time
1 2
3
2/10
6/14 #/ST/NS chg/PO
(BS)
(num)
H/U I/V J/W K/X
C 0 00
.
1/9 5/13 amount tend
TOTAL
(space) L/Y M/Z (enter)

5
KEY PAD FUNCTIONS
9. Numeric Entry Keys – 11-key Numeric Key Pad, including keys [0] through [9] and double-zero [00].
10. Department Keys - Used to select non-taxable and taxable sales at the pre-programmed tax rate.
11. [ dept shift ] – Depart ment Shif t Key - Used to access Department 9 – 16 keys.
12. [ Clerk ] – Clerk Key - Used to identify associated transactions with a particular clerk/operator. Supports
a clerk identification number for each operator and an optional security code.
13. [ -% ] - Percent Discount Key - Used to subtract a percentage rate from an individual item or an entire sale.
The rate can be a pre-programmed percentage rate or any other manually entered percentage rate.
14. [ #/NS ] – Non Ad / No-Sale Key - Used to open the cash drawer without a sale or starting a transaction, such
as to make change. Also used to print reference data, any numeric only data up to 7-digits long, on the receipt.
15. [ tax shift ] - Tax Shift Key - Used to enter a non-tax item into a taxable department or to enter a tax item
into a non- taxable department.
16. [ chk ] - Check Key - Total sales paid by check. Check totals appear in the management report.
17. [ chg ] - Charge Key - Used to total sales that are charged. Charge totals appear in the management report.
18. [ ST ] – Sub-Total Key - Used to obtain a sub-total of all entries with tax added. Press this key when
finished entering all items of a sales transaction, before collecting cash from the customer. The amount shown
on the display will be the sub-total amount including tax, if any. Then collect the cash from the customer,
enter the total cash amount tendered and press [ amount tend TOTAL ] to complete the sale and calculate
change.
19. [ amount tend TOTAL ] - Amount Tendered and Cash Total Key - Used to total transactions and to calculate
change from total cash tendered by the customer. In “X” and “Z”-modes this key is used to obtain daily grand
totals of all transactions and to run periodic reports and end-of-day reports. Pressing this key at the end of a
transaction will electronically trigger the cash drawer to pop open.
SETTING UP YOUR CASH REGISTER
IMPORTANT - Please read this section carefully before attempting to operate the cash register or set the programs.
1. Place on a hard, flat, level surface to permit smooth operation of the cash register.
2. Plug in the electrical connection to an appropriate outlet.
3. Install batteries. (See Page 9) Do not install batteries unless the register is plugged in.
4. Install paper. (See Page 10)
5. Set desired program options using Quick Start (Page 12).
6. Set the Control Switch to “reg1” (Receipt On: With Printing) or “reg2” (Receipt Off: Without Printing).
7. The machine is ready for cash register transactions.

6
THE CONTROL SWITCH
The Control Switch on the right-edge of the cash register must be properly positioned to operate or program the cash
register. The Control Switch is also used to access the “X” and “Z” modes to print or reset the totals for the
management reports.
Fig. A
Depending on the desired operation, position the Control Switch as follows:
"off" The cash register is turned off and inoperable.
"reg1" (On/Printing Receipt) - The cash register is set for standard sales operation, including present options. A
customer receipt is printed for each transaction.
" reg2 " (On/No Printing Receipt) - The cash register is set for standard sales operations, including preset options.
A customer receipt will not print for each transaction but it is possible to print it after the transaction is
completed by pressing the amount tend TOTAL key.
"X" (Prints Mid -Day or Periodic Managemen t Reports) - Prints the "X" management report at any time and
does NOT reset the totals to zero.
"Z" (Prints End -of -Day Managemen t Reports and Reset s Totals) - Prints the "Z" management report at the
end-of-the-day and resets totals to zero (except "locked-in" grand total).
"prog" (Program Mode ) - Used to set and change program settings.
REMOVABLE CASH DRAWER WITH L OC K
This model cash register has a compact cash box that takes up less counter space. The removable cash drawer has
4-bill slots that are sized to accommodate either US, Canadian or Mexican paper currency. It also has a removable
coin tray. The coin tray is preset with 4-coin slots; however, it can be expanded up to 6-slots to accommodate
additional coins if required.
The coin separators, creating the walls between each coin slot, are removable and can be re-positioned in another
groove to change the size of each coin slot. Three separators are already installed in the coin tray to create 4-slots.
To remove a separator already installed in the coin tray, lift out the removable coin tray from the cash drawer. While
squeezing the bottom of the plastic separator where it inserts into the groove opening at the bottom of the coin tray,
turn the coin tray upside-down and use a flat-head screw driver from the opposite side to gently push the plastic
locking tab out of the groove. Be careful not to break the plastic. To install a separator into the coin tray; line up the
separator in a groove with the curved side of the separator facing down and into the coin tray, matching the shape of
the coin tray. Be sure the separator is in one groove only; and push it all the way down into the coin tray until the
locking tab clicks into position.
The cash drawer will open automatically or electronically after completing a cash, check or charge transaction or by
pressing the [#ST/NS] no-sale key. The cash drawer can also be opened manually by using the hidden emergency
lever underneath the register, towards the back of the cash box.
The cash drawer is electronically locked when the control switch is in the "off" position. In addition, the cash drawer
is designed with a security “lock and key” that manually locks it and prevents it from opening either electronically or
when manually using the hidden emergency lever underneath the register. WARNING: The cash drawer cannot be
opened when it is locked using the cash drawer key (# 515) – do NOT lose these keys.
When opened, the cash drawer can be completely removed from the register by lifting up on the front of the open
drawer and pulling it towards you away from the register.
Fig. A

7
THE DISP L A Y
READING THE DISP L A Y
The display shows entry amounts and related transaction information through use of numbers and special symbols.
The display window is situated so that the operator can view the operations.
The display is read from left to right as follows.
Department - The first 2-digits display the department number associated for the specific entry.
Repeat/Multiply - The second digit displays the number of items entered at the same price for the same PLU when
repeating PLU's or multiplying items using the [qty/ti me] key.
Amount - The remainder of the display shows the entry amount. Up to 7 digits can be used for the amount of each
entry. For example, if you register a $1.00 item to Department 1 and repeated the entry, the display would show:
2 DIGIT DISPLAY FOR DEPARTMENT 7 DIGIT DISPLAY FOR AMOUNT
7 DIGIT DISPLAY FOR AMOUNT
CAPS ON RECEIPT OFF CENTS DECIMAL
Special Symbol I nd i c a to r s
Special symbols appear at the far left of the display during operation of the cash register. These symbols identify
the amount shown, warn of an error condition or indicate use of the program mode. They include:
(Change) - Indicates the displayed amount is change due to the customer.
(Minus) - Displays for a negative entry. Also displays if subtotal or cash tendered total is a negative
number due to a return or refund.
(Subtotal)- Indicates amount shown is a subtotal, including tax if applicable.
(Total) - Indicates amount shown is the total of the transaction.
(Error) - Displays if an error is made during operation or when setting programs. An error tone will sound to
alert the operator. To stop the error tone (beep) and to clear the error, press the [C] Clear key
These symbols clear automatically when you start the next entry or press the [C] Clear key.
DISPLAYING THE TIME
Simply press the [qty/time] key to display the current time. (See SETTING THE DATE AND TIME to set the time).
The time is displayed in 24-hour format. (See Page 15). The displayed time is automatically cleared once a
transaction is started.
NOTE: Trying to use this feature during a transaction will result in an error tone. If this occurs, press [C] to
clear the error.

8
ERROR CONDITIONS
THE ERROR ALARM SYSTEM
The error alarm system warns of an operator error (usually pressing the wrong key for a specific type of entry) or an
error when setting a program option. When the error beep tone sounds, an "E" appears in the display and the
keypad locks. An error tone will also occur if the user tries to use a cash register function that has not been
programmed yet.
To clear the "E" error, simply press the [C] Clear key.
NOTE: After starting a transaction, moving the Control Switch from "reg1" or "reg2" to another position
b e f o r e completing a transaction will result in an error condition to remind you to finish and total the t r a ns a c t i on .
CLEARING AN ERROR
1. Press the [C] Clear key. The tone ends, the display clears and the keypad unlocks.
2. Determine what error was made.
3. Correct the error, continue with the transaction, finish the transaction or restart the program.
NOTE: The [C] Clear key also clears an incorrect entry from the display prior to pressing a registration key.
Once an entry is printed, the [Void] key must be used to correct an error.
VOIDING ERRORS
Once an entry is printed on the tape, the [C] Clear key cannot be used to correct the transaction or entry. Use the
[Void] key to correct an error just registered.
1. Voiding the Entry Just Completed :
If an incorrect entry has been made AND the transaction has not yet been completed (the [#ST/NS] or [ a m oun t
tend TOTAL] keys have NOT been pressed), simply press the [Void] key to reverse the last entry BEFORE
continuing with any other entries. The entry is reprinted with a "VOID/CORR” message following the amount and
reversed or subtracted from the transaction.
2. Voiding an Earlier Entry :
To void an earlier entry in a previous transaction:
1. Complete and total the transaction, which includes the erroneous entry.
2. Start a new void transaction that will off-set the original transaction.
3. Press the [Void] key.
4. Re-type the incorrect information for the first item, exactly as originally entered (with the incorrect price or other
error).
5. Repeat Steps 3 and 4 for each item in the original transaction.
6. Total the transaction by pressing the [amount tend TOTAL] key.
7. Then, you can start a new sale with the correct price or correct other information.

9
THE BACK-UP BATTERY SYSTEM
During cash register operations, all transaction data for the management report is stored in the register's memory.
The memory also holds all the optional program information, such as PLU and department information
programmed in the register.
The memory is protected by 2 pcs standard "AA" (1.5-Volt) batteries that should be installed before
programming the register. Batteries are not included with the register.
When properly installed, these batteries provide back-up power to the register memory if the power cord is
accidentally disconnected or if a power interruption occurs. The daily transactions, locked-in grand total and all
user-programmed information will be retained by the machine without (AC) power because of the memory
protection feature. Average battery life protection is approximately 30 days after power interruption. To ensure
proper memory protections, batteries should be replaced with new batteries after any lengthy interruption of
power, once power has been restored, or once a year with normal use.
TO INSTALL OR REPLACE BATTERIES
1. Be sure the cash register is plugged-in and there is power to the machine.
2. Move the control switch to the "reg1" or "reg2" position.
3. Open the printer cover (Figure B). The battery compartment is located inside the printer compartment.
4. Remove the paper roll from the compartment.
5. Remove the battery cover (Figure C), located on the side of the printer compartment.
6. Position the batteries as indicated (Figure D), making sure that the positive and negative poles are aligned
correctly.
7. Replace the battery cover.
8. Re-install the paper roll (See Figure E).
NOTES:
1. It is important that the unit is plugged in before the batteries are first installed and when b ei ng r e p l a c e d .
2. Please see important Battery Information and Safety Warnings on page 3.
3. In order to assure continuous battery back-up protection, it is important that the batteries be changed
a t least once every y e ar .
Fig. B Fig. C Fig. D Fig. E

10
INSTALLING A NEW PAPER RO LL
As you use the cash register, you will need to replace the paper roll. Your cash register has a thermal printer that
prints receipts for the customer or a journal tape. Use 2 1/4 inch (57.5 mm) wide standard thermal register paper.
Do not use bond paper because the register does not use a ribbon or ink cartridge for printing.
C A UTION
Do not manually pull the receipt paper. Always use the [ ] key to remove or advance the paper.
Do not use sharp or pointed instruments in the printer area. This can seriously damage the printer.
TO INSTALL THE PAPER ROLL
1. Open the Journal Compartment Cover. Remove the Journal Compartment Cover and set it
aside.
Place paper in c on c a v e d c r a dle
2. Place the paper roll in the concaved cradle at the bottom of the Journal Compartment. Make
sure the paper feeds out from the bottom of the roll, towards the front of the cash register.
Printer Roll A ss e mbly
3. Grab the middle of the print roller assembly. Pull towards the back of the cash register and raise
the roller bar up.
4. Lay the end of the paper across the printer as shown. Move the print roller down onto the paper
and snap into place. Make sure both sides are snapped down.
5. Press the [ ] key until the paper catches and moves through the printer.
6. Replace the Journal Compartment Cover.
7. Press down on the cover to snap close.

11
PAGE INTENTIONALLY LEFT BLANK

12
QUICK ST A RT
Quick Start is a brief but complete start-up program that allows you to "get started" immediately on the
most b a si c aspects of operating your new cash register. Follow these directions p r e c i s e l y :
1. Read and follow the set-up instructions on pages 1-11. Reminder: It is important that the register is
plugged i n before the back-up batteries are i ns t a ll e d .
2. Install memory back-up batteries, according to the instructions on the previous pages of the manual.
3. Make sure the ink roll is installed in the register (one was installed at the factory); and install the cash register paper
roll, according to the instructions on the previous pages of the manual.
4. Perform the following Quick Start programming procedures:
A. Slide the control switch to the right to the “prog” (Program) position.
B. Set the current date by typing the current month day and year (mm/dd/yy) using the numeric keys. The month
and date must each be entered as a two-digit number; for example, to set March 8, 2014 , type [030814].
Finalize by pressing the [#ST/NS] key.
C. Set the current time using the 24-hour clock format. For example: to set 9:15 A.M., type [0915]; to set 7:15 P.M.,
type [1915]. Finalize this entry by pressing the [qty/time] key.
D. Set the decimal point for 2-decimal places (U.S./Canada standard): Type [1], [2] and press the [Void] key.
E. To set a fixed add-on Tax Rate (in the USA): Type [1] for tax rate # 1, then press the [tax shift] key. Then type
the tax rate as a 4-digit number. For example, if your tax rate is 8%, type [8000]; if your tax rate is 7.5%, type
[7500]. If your tax rate is over 9.999%, then enter it as a 5-digit number. For example, 10.5% should be entered
as [10500] and 11% would be entered as [11000]. Then press the [amount tend TOTAL] key. For Canadian
Tax users, please refer to the Canadian Tax section of the manual.
F. In these examples, we will program the register to accept a zero price; press [8], [1] and then press the [Void]
key.
Please note for the next steps you will use the Department Keys, which are the keys numbered 1 through 16
located directly to the left of the [amount tend TOTAL] key.
G. Program Department 1 as taxable items without any preset price. To do this, type the numeric keys [0] [0]
[1] to assign Tax Rate #1, press [chk], type the price [000] and finalize by pressing the [Department 1] key.
Repeat this procedure for all departments you wish to tax with Tax Rate #1. Optional: If you wish to enter
preset department prices, replace the [000] with the actual price you would like to program, or see page 18 for
details.
H. Program Department 2 as non-taxable items with a preset price of $1.99. To do this, type the numeric keys [0]
[0] [0] to set as non-taxable, press [chk], type the price [199] and finalize by pressing the [Department 2] key.
Repeat this procedure to all the departments you wish not to tax. Optional: If you wish to enter different preset
department prices, replace the [199] with the actual price you would like, or see page 18 for details.
I. Basic programming is now complete.
5. To ring up sales, slide the control switch to the reg1 or reg2 position (reg1 gives you Customer Receipts through the
window opening, whereas reg2 gives you No Customer Receipts, as described fully on page 6). Follow the instructions
given in "Transaction Examples", starting on page 33.
6. To print Management Reports, slide the control switch to the “X” or “Z” position as needed, then press the
[ a moun t tend TOTAL] key. Refer to explanation starting on page 41.

13
QUICK ST A RT
Once you have mastered the Quick Start operations, you may want to take advantage of other valuable register functions
such as Percent Discount Rate, Price Look-Ups (PLU’s) and Security Codes. If you have questions regarding Quick
Start or any other aspects of the machine operation, call Royal Customer Service, toll-free, at 1-800-272-6229.
HELPFUL HINTS FOR A SUCCESSFUL ST A RT-UP
GENERAL INFORM A TION
- It is not necessary to re-program the entire machine to make a single program change or correction. If you wish to make
a change, such as update a state tax rate, be sure you are in the “prog” program mode, then re-do the specific program
in question. A new program entry will automatically override a previous entry. The change will also carry through-out the
rest of the register programming. For example, if the tax percentage is changed for Tax Rate # 1, after entering the
new tax percentage you do NOT have to re-enter or re-program all of the departments linked to Tax #1. All of the
taxable departments linked to that tax rate will automatically have the correct, new tax percentage.
- Remember; you enter the program mode by moving the Control Switch to the “prog” position.
- Be sure to slide the control switch to the "off" position at the end of a business day.
- In order to assure continuous battery back-up protection, it is important that the batteries be changed at least once every
year.

14
SETTING PROGRAMS
This cash register allows you to set programs customized to your individual business requirements. These programs
include:
- Setting the Time and Date
- Setting the Clerk System
- Setting a Percent Discount (-%) Rate
- Assigning a Department Tax Status and Pre-set Department prices
- Setting a Tax Rate
- Creating Price Look-Ups (PLU’s)
- Assigning a Security Code for the Program and "Z" Management Report Modes
You may set some or all of the programs, depending on your business needs. Once selected, these programs
stay in the register's memory until you change them.
NOTE: Be sure the memory back-up batteries are installed before setting these p r og r a m s .
SETTING PROGR A MS
All programs are set by first entering the “prog” program mode with the control switch. Then the specific settings
are programmed using the numeric keypad [0-9] and appropriate operation or function keys. Program selections
appear in the display to verify entry and are printed on the receipt paper for your record.
In this section you will find simple step-by-step procedures for each program. Following each procedure is an
example. We suggest you complete the examples to become familiar with the program, then reset the programs
according to your own requirements.
Entering the Program Mode
1. Set the Control Switch to the "prog" position.
2. Once you are in the program mode, you can set some or all of the programs.
Exiting the Program Mode
After all the desired programs are set, simply move the Control Switch to the "reg1" or "reg2" position to begin
transactions or turn to the "off" position if you are finished.
Clearing Errors
If an error tone sounds, press the [C] key to clear the display. Re-enter the program step, correcting the error.
If the prompt "E6" appears, this means a security code was programmed. Enter the 4-digit code followed by the
[amount tend TOTAL] key. Then proceed with programming.
Note: While you are programming your register, you might shift to reg1 or reg2 mode to test a feature by running a
transaction. If you do not TOTAL the transaction, when you return to the “prog” mode an error tone will sound. Simply
return to reg1/reg2 and TOTAL the transaction by pressing the [amount tend TOTAL] key and then return to prog
mode.

15
SETTING THE DATE AND TIME
Set the date option to print the current date at the top of each receipt, journal record or management report.
Set the time option to print the current time at the bottom of the receipt. The time will automatically print and display
in military – time (24-hour format). The time prints in the following format: HH•MM. For example: 9:30. If the time
is AM, the receipt will print 9-30. If the time is 9:30 PM, then the receipt will print 21-30.
There is an internal clock and the date and time change automatically as long as the back-up batteries are installed.
Setting the Date
1. Enter the program mode by sliding the Control Switch to the "prog" position.
2. Type [the 6-digit number] representing the current date. Use the format MMDDYY to enter the date.
NOTE: Single digit numbers for months and days must be preceded by a zero [0].
3. Press the [#ST/NS] key to store the date.
4. Continue with the next program or move the Control Switch out of the Program mode.
Date Format: The date will automatically print in the following format: MM-DD-YY (Month-Day-Year).
F o r example: 03 · 07 ·14 .
Setting the Time
1. Enter the program mode by sliding the Control Switch to the "prog" position.
2. Type [the current time] using the following format: HHMM. The time MUST be entered in 24-hour format
(Military time).
3. Press the [qty/time] key to store the time.
4. Continue with the next program or move the Control Switch out of the Program mode.
Example: Set the time at 3:30 PM: (with 24-hour format)
T yp e/P r e ss : The Display S ho w s : The Receipt S ho w s :
1530 + [qty/time] 1530 15-30
Example: Set a date of March 7, 2014
Type/Press: The Display Shows: The Receipt Shows:
030714 + [#ST/NS] 030714 03-07-2014