Royal 425cx User manual

425cx
Cash Management System
Instruction Manual
16 Departments / 400 PLUs
8 Clerk otals
Automatic ax Computation
4 ax ables
Currency Conversion
Security Features
Programmable Electronic Cash Register
Easy Set-Up Instructions

see page 12
WELCOME...
to the Royal family of fine business machines.
We sincerely hope you will enjoy the many benefits
of being associated with a distinguished product
name that has represented both quality and
customer satisfaction since 1905.
This electronic cash register is designed to help your business function smoothly by pro iding efficient
register operations and accurate management reports. Start-up is quick and easy, yet there are many
options that can be added and re ised so that you can customize your operations for optimum producti ity.
Here are just a few of the register's many aluable features:
• 16 departments and 400 PLU settings
• 8 Clerk Totals
• Rear Customer Display
• Security system
• Choice of Journal or Customer Receipt printout
• Automatic tax computation for tax rate (Canadian Tax and VAT - 4 Rates)
• Up to 4 Tax Tables
• Currency Con ersion
• Department-linked entry options that streamline and speed-up operation
• Periodic management reporting systems
• Battery back-up / memory protection of records
PLUS...
The ROYAL CONSUMER PRODUCT SUPPORT HOTLINE gives you the opportunity to call for
operational assistance and problem resolution. Please call toll-free:
Customer Service
1-800-272-6229 (USA)

1
-
888
-
266
-
9380 (
in
Canada)
Ordering Supplies 1-888-261-4555

ABLE OF CON EN S
________________________________________________________________
IN RODUCING ...YOUR CASH REGIS ER .................................................................................................. 1
STANDARD ACCESSORIES.................................................................................................................... 1
USING THIS MANUAL ............................................................................................................................. 1
SPECIFICA IONS AND SAFE Y .................................................................................................................. 2
SE ING UP AND MAIN AINING HE CASH REGIS ER ........................................................................... 3
KEYPAD FUNC IONS ................................................................................................................................ 4-5
HE CON ROL SWI CH .............................................................................................................................. 6
REMOVABLE CASH DRAWER ................................................................................................................ 6
HE DISPLAY ................................................................................................................................................ 7
READING THE DISPLAY ......................................................................................................................... 7
Special Symbol Indicators .................................................................................................................... 7
DISPLAYING THE TIME ........................................................................................................................... 7
ERROR CONDI IONS ................................................................................................................................... 8
THE ERROR ALARM SYSTEM ................................................................................................................ 8
Clearing An Error ................................................................................................................................. 8
VOIDING ERRORS .................................................................................................................................. 8
Voiding the Entry Just Completed ........................................................................................................ 8
Voiding An Earlier Entry ....................................................................................................................... 8
HE BA ERY BACK-UP SYS EM .............................................................................................................. 9
LOADING PAPER ........................................................................................................................................ 10
INS ALLING HE INK ROLL ...................................................................................................................... 11
QUICK S AR .............................................................................................................. 12-13
SETTING PROGRAMS .......................................................................................................................... 14
Entering the Program Mode ............................................................................................................... 14
Exiting the Program Mode ................................................................................................................. 14
Clearing Errors ................................................................................................................................... 14
DATE AND TIME .................................................................................................................................... 15
Setting the Date and Time ................................................................................................................. 15
SETTING THE CLERK SYSTEM ........................................................................................................... 16
PERCENT DISCOUNT (-%) ................................................................................................................... 17
Setting a Percent Discount (-%) Rate ................................................................................................ 17
DEPARTMENT TAX STATUS ................................................................................................................ 18
Assigning a Department Tax Status/Multiple Item Sale ...................................................................... 18
Programming Departments as Taxable and Non-Taxable.................................................................. 18
ZERO PRICE ENTRY SETTING............................................................................................................. 18
TAX RATE .............................................................................................................................................. 20
Programming the Tax Rate ................................................................................................................ 21
Single Fixed Percentage Tax Rate..................................................................................................... 21
State Tax Table Rate ......................................................................................................................... 22
PRICE LOOK UPS .................................................................................................................................. 23
Creating Price Look-Ups (PLUs) ........................................................................................................ 23
PLU Confirmation Report ................................................................................................................... 24
SECURITY CODE AND DECIMAL POINT ............................................................................................. 25
Assigning a Security Code ................................................................................................................. 25
Setting the Decimal Point ................................................................................................................... 25
SETTING THE EURO CONVERSION FEATURE ................................................................................. 26
SUMMARY OF PROGRAMS .................................................................................................................. 27

ABLE OF CON EN S
RANSAC ION EXAMPLES FOR OPERA ING HE CASH REGIS ER ................................................... 28
SAMPLE RECEIPT ................................................................................................................................. 28
TRANSACTION SYMBOLS .................................................................................................................... 28
STANDARD TRANSACTIONS ............................................................................................................... 29
Registering a Single Item Sale and Tendering Change ...................................................................... 29
Registering a Sale to Multiple Items ................................................................................................... 29
Registering a Charge Transaction ..................................................................................................... 29
Using Split Tendering ......................................................................................................................... 30
MINUS (-) KEY TRANSACTIONS ........................................................................................................... 30
Registering a (-) Reduction (Coupon) ................................................................................................ 30
PERCENT DISCOUNT (-%) TRANSACTIONS ....................................................................................... 30
Discounting (-%) Indi idual Items ....................................................................................................... 30
Using a Preset Discount (-%) on the Total Sale ................................................................................. 30
Using a Preset Discount (-%) on Indi idual Items .............................................................................. 30
O erriding the Preset Discount (-%) .................................................................................................. 31
PLU CODES ........................................................................................................................................... 32
Using Fixed PLU Price ....................................................................................................................... 32
Using Open PLU Price ....................................................................................................................... 32
O erriding Open PLU Price ............................................................................................................... 32
VOID AND REFUNDS ............................................................................................................................ 33
Voiding the Pre ious Entry in the Middle of a Sale ............................................................................. 33
Voiding a Single Item ......................................................................................................................... 33
Voiding Multiple Items ........................................................................................................................ 33
Refunding a Single Item ..................................................................................................................... 34
Refunding Multiple Items ................................................................................................................... 34
TAX OVERRIDE TRANSACTIONS ........................................................................................................ 35
Exempting Tax on an Item ................................................................................................................. 35
Exempting Tax on an Entire Sale ....................................................................................................... 35
Adding Tax to a Non-Taxed Department............................................................................................ 35
OTHER TRANSACTIONS ...................................................................................................................... 36
Registering Money Recei ed on Account........................................................................................... 36
Paying Money Out ............................................................................................................................. 36
Registering an Identification Number ................................................................................................. 36
Registering a No Sale ........................................................................................................................ 36
MANAGEMEN REPOR S ......................................................................................................................... 37
"X" POSITION REPORT ......................................................................................................................... 37
"Z" POSITION REPORT AND RESET .................................................................................................... 37
PRINTING THE SALES REPORT .......................................................................................................... 37
CLEARING THE GRAND TOTAL ........................................................................................................... 37
SAMPLE MANAGEMENT REPORT ....................................................................................................... 38
BALANCING FORMULAS ...................................................................................................................... 39
PLU REPORT ......................................................................................................................................... 40
ROUBLESHOO ING (FULL SYS EM CLEAR PROCEDURE) ................................................................ 41
AX SYS EM PRESE ............................................................................................................................... 42
VA AX SYS EM ....................................................................................................................................... 43
CANADIAN AX SYS EM ...................................................................................................................... 44-45
ACCESSORIES ORDER FORM ................................................................................................................. 46
EX ENDED WARRAN Y ............................................................................................................................ 47
LIMI ED WARRAN Y ................................................................................................................................. 48

APPENDIX 1: CALCULA ING S A E AX ABLE CODES ..................................................................... 49

1
IN RODUCING ... YOUR CASH REGIS ER
___________________________________________________________________
S ANDARD ACCESSORIES
The following are included in the box with your cash register:
- 1 black, plastic journal winder spindle
- 1 roll of standard paper tape
- 1 ink roll (already installed)
- 4 standard "AA" batteries for battery back-up system
- 2 Cash Drawer / Journal Lock keys
- Instruction Manual
- Quick Start Sheet
USING HIS MANUAL
Your Cash Register manual is organized for easy reference. The front portion contains general information on all features and
functions of the cash register. Instructions for setting the optional programs are next. Transaction examples for operating the
register are at the back of the manual. Use the ABLE OF CON EN S to locate a particular item.
hroughout this manual, references to the keypad are shown bolded and in brackets. References to the operational
keys are preceded by the word "press". For example: Press [SUB O AL]. Or: Press [DEPAR MEN 1]. References to
the numeric keypad are preceded by the word "type". For example: ype the number [1].
GE ING S AR ED
Important note: he cash register must be first plugged in before installing the back-up batteries.
Before you begin to operate the register or set the programs, check SE ING UP AND MAIN AINING HE CASH REGIS ER
for installation information. Re iew KEYPAD FUNC IONS, HE CON ROL SYS EM and HE DISPLAY to become familiar
with their operations.
NOTE: Programs and transaction information for management reports are stored in the memory of the cash register. The
batteries must be installed to sa e this information.
SE ING HE REGIS ER PROGRAM
Transaction examples pro ide steps for key operations. Sample receipts are included.
Royal's helpful "Quick Start" program (Page 12) will pro ide you with the most basic
programming options for the operation of your new cash register. Many users find
"Quick Start" the best way to begin to learn about the many capabilities of the machine.

2
SPECIFICA IONS AND SAFE Y
__________________________________________________________________
MODEL: Royal 425cx (PCUA #16869E)
TYPE: Electronic Cash Register
DISPLAY: LCD Dual. Cashier and Customer. Symbols for error, change, subtotal, minus, total and
item count.
CAPACITY: 7 digits input and readout.
PRINTER: ECR exclusi e serial printer.
INK SOURCE: Black Ink Roll (ROYAL brand PCUA #013109)
PAPER SUPPLY: 57MM (2 1/4" Single-Ply Register Tape (ROYAL brand PCUA 013129)
MEMORY BATTERY
PROTECTION: Approximately 30 days after power interruption.
TECHNOLOGY: CMOS RAM
POWER CONSUMPTION: Standby - 15W, Operating - 47W
OPERATING TEMPERATURE: 0-40 Degrees Centigrade (32-104 Degrees Fahrenheit)
DIMENSIONS: 16 3/4"D x 12 3/4"W x 9"H
WEIGHT: 13 lbs.
SAFE Y NO ICE
The main outlet for this cash register must be located near the unit and easily accessible.
Do not use this cash register outdoors in the rain or near any source of liquid.
WARNING
"This equipment generates, uses and can radiate radio frequency energy and if not installed and
used in accordance with the instructions manual, may cause interference to radio communications. It has
been tested and found to comply with the limits for a Class A computing de ice pursuant to Subpart J of
Part 15 of FCC Rules, which are designed to pro ide reasonable protection against such interference
when operated in a commercial en ironment. Operation of this equipment in a residential area is likely to
cause interference in which case the user at his own expense will be required to take whate er measures
may be required to correct the interference."

3
SE ING UP AND MAIN AINING HE CASH REGIS ER
__________________________________________________________________
SE ING UP YOUR CASH REGIS ER
IMPOR AN - Please read this section carefully before attempting to operate the cash register or set the programs.
1. Place on a le el surface to permit smooth operation of the cash register.
2. Plug in the electrical connection to an appropriate outlet.
3. Install batteries. (See Page 9) Do not install batteries unless the register is plugged in.
4. Install paper. (See Page 10)
5. Set desired program options using Quick Start (Page 12).
6. Set the Control Switch to R1 (journal record) or R2 (customer receipts).
7. The machine is ready for cash register transactions.
MAIN AINING HE CASH REGIS ER
- Ne er co er the cash register when turned on. Doing so will pre ent proper cooling of the electronic components.
- Co er the register when not in use to protect components from dust.
- Take care to keep all liquids away from the machine to a oid spills which could damage electronic components.
- To clean, use a soft, dry cloth. Do not apply organic solutions such as alcohol.
- Your cash register should be kept in areas free from dust, dampness or extreme hot or cold temperatures.
- If stored in extreme temperatures (below 32 degrees or abo e 104 degrees Fahrenheit), allow the temperature inside
the register to reach room temperature before turning on.
- DO NOT attempt to pull the paper tape when printing or installing paper. Always use the [Feed] key to ad ance the
paper. Pulling the tape could damage the print mechanism.
- If electronic ser ice is necessary, an authorized ser ice center is recommended. For a list of the Authorized Ser ice
Centers within you local area, please call 1-888-261-3888.
- Familiarize yourself with the safety statements on Page 2.

4
KEY PAD FUNC IONS
__________________________________________________________________
1. Control Lock - Locks and unlocks the printer co er. In "open" position, it allows access to the journal compartment and
management control switches.
2. [ Feed ] - Paper Feed Key - Ad ances the paper tape with no effect on register entries.
3. [ VOID ] Void/Error Correction - Used to correct an entry after it is printed or to oid the pre ious entry.
4. [ Ref/- ] - Dual Function: Coupon - Subtracts the amount from an item or the sales total, such as a coupon deduction.
Refund - Subtracts an item that is returned for refund. Minus key totals are shown in the management report.
5. [ RA/EURO ] - Received on Account Key - used to register any money recei ed on account that is not part of a sale; i.e.,
the start-up money put in the drawer at the start of each business day can be registered as an RA. This key also functions
as Euro key for Euro Dollar Con ersion.
6. [ PO ] - Paid Out - Registers any money paid out or taken out of the cash drawer that is not part of a sale. Paid out totals
appear in the management report.
7. [ PLU ] - Price Look Up - Registers the preset price of an indi idual item to the appropriate department.