Royal CMS-482 Plus User manual

ROYAL
CMS482 PLUS/CMS487 PLUS
CASH MANAGEMENT SYSTEM
OPERATING INSTRUC-TIONS
Easy
"Quick Start"
See Page 8
Programmable
Electronic Cash Register
18 Departments/160 PLUs
Four-Way Security System
Automatic Tax Computation
CoPyright 1991 -- Royal C
AD' . . onsumer Business PI'
IYlSlon of OliVetti' Offi oducts
Ice USA

WELCOME ...
to the Royal family of fine business machines.
We sincerely hope you will enjoy the many benefits
of being associated with a distinguished product
name that has represented both quality and
customer satisfaction since 1905.
This electronic cash register is designed to help your business function smoothly
by providing efficient register operations and accurate management reports. Start-
up is quick and ,easy, yet there are many op~ions that can be added and revised so
that
you can customize your operations for optimum productivity. Here are just a
few
of the register's many valuable features:
• 18 departments and 160 PLU settings;
• Four-way security system;
• A heavy-duty printer with journal and receipt printout options;
• Automatic tax computations;
• Department-linked entry options that streamline and speed-up operation;
• Periodic management reporting systems;
• Memory protection of records;
• A training mode is available for new users.
PLUS .. .
The ROYAL CONSUMER PRODUCT SUPPORTHOTLINE gives you the
opportunity to call toll-free for start-up assistance and problem resolution.
During East Coast business hours, just dial:

TABLE OF CONTENTS
GEn-ING TO KNOW YOUR CASH REGISTER •...•.•.•..•..•..•.•......•....••.• __ ••.•..•....••..••..••... __ . __ ..•••.....•..••. 1
CONTROL LOCK ............................................................................................................................
SECURITY SYSTEM ......................................................................................................................
DISPLAY.......................................................................................................................................... 1
TIME DISPLAY................................................................................................................................ 2
KEYBOARD AND KEY FUNCTIONS (Including "Department Shift") ............................................ 3
DETECTING AND
CORRECTING ERRORS ................................................................................ 5
INSTALLING THE PAPER
ROLL .................................................................................................. 5
REMOVING AND REPLACING
THE PAPER ROLL...................................................................... Q
CHANGING THE INK RIBBON ...................................................................................................... 7
QUICK START .........................._...•••......••..•••_...................................._••....•..••..•.•••..•........•....•...•....••.._ 8
ADVANCED PROGRAMMJNG ..................................................... __ ..................................................... 10
GENERAL INFORMATION .......................................................................................................... 10
PRESET PROGRAMS AND FUNCTION FLAGS (Introduction) .................................................. 10
DEPARTMENT UNIT PRICE ........................................................................................................ 10
DEPARTMENTS LINKS (Including "Tax Unks") .......................................................................... 10
PLU UNITS AND DEPARTMENT·IJNKED PRESETS ................................................................ 11
DATE AND TIME SETIING .......................................................................................................... 12
CASH REGISTER NUMBER ........................................................................................................ 12
MAXIMUM PLU ............................................................................................................................ 12
·%RATE ........................................................................................................................................ 12
a/a FUNCTION SETTING .............................................................................................................. 13
TAX RATE PRESET .................................................................................................................... 13
TYPE OF TAX AND BASE
TAX .................................................................................................... 13
RECEIPT START NUMBER ........................................................................................................ 14
X, Z COUNTER PRESET ............................................................................................................ 14
CLERK 10 ...................................................................................................................................... 14
MANAGER SECRET PASSWORD .............................................................................................. 15
GRAND TOTAL PRESET ............................................................................................................ 15
TRAINING MODE ....................................................................................................................... 15
MINUS UNIT PRICE AND FLAG AND % FUNCTION SETTING ................................................ 15
FUNCTION SELECTION FLAGS (lndudes Comprehensive US!) .............................................. 16
SAMPLE CHECKPRINTS OF PRESET VALUES ........................................................................ 22

TABLE OF CONTENTS
EXAMPLES OF CASH REGISTER OPERATION (Register Mode Transactions) .......................... 24
MANAGEMENT REPORTS .................................................................................................................. 28
EXAMPl..ES OF USING CASH REGISTER IN X REPORT MODE .....................................:...... 28
Full Report ..........................,..................................................................................................... 28
PLU Report ................................................................................................................................ 29
Hourly Report ............................................................................................................................ 29
Cash in Drawer Report .............................................................................................................. 29
Clerk Report .............................................................................................................................. 29
Training Report .......................................................................................................................... 29
REPORT SUMMARY .................................................................................................................. 30
Z MODE ........................................................................................................................................ 30
TROUBl..ESHOOTING .......................................................................................................................... 31
OPENING THE DRAWER IN AN EMERGENCY ....................................................................... 31
CASH REGISTER MALFUNCTION .......................................................................................... 31
PERFORMING A HALF SYSTEM CLEAR ................................................................................. 31
PERFORMING A FULL SYSTEM CLEAR .................................................................................. 31
SEEKING ASSiSTANCE......................· .. ·· ..........................................·........................................ 31
MACHINE SPECIFICATIONS AND SAFETY .........................:............................................................ 32
APPENDIX 1: STATE TAX TABLE CODES
APPENDlX 2: CAl..CULATING STATE TAX TABLE CODES
APPENDIX 3: GST/PST SYSTEM FOR CANADA

GETrlNG TO KNOW YOUR' CASH REGISTER
Beilin to Cet acquainted WI!h your new eleclronlc cash register by laking a dose look at !he control loc!'., display area, and
keyboard on the lace of the machine. Also, learn !he luncdons or !he lour sets of keys supplied In your accessories pack,
CONTROL LOCK
The conlfollock Is located to the leh of the main keyboard. II allows you to set the cash register in the followlnll opera~ng
modes:
OFF (Locked Mode): In Ihis mode, the cash register is locked and turned all.
REG (Register Mode): Used lor normal cash register operation.
X (RepCIrt Modo): Used to generate the X (mld·day) manager's reporl.
Z (Resol Modo): Used to generate the Z(end-or-<lay) managers reporl.
Aher issuance, all tallies exeepi grand lotal reset 10 zero:
PRG (Program Mode): Program mode allows you to set and change
values that
are used in ringing up a sale and parameters that control
how the receipt is output.
SECURITY SYSTEM
Your Royal electronic cash register Is protected by a four-way security system that guards against cash Ihert, Joumal
tampering,
and Inadvertent program changes by untralned personnel.
The
Control Leck acrommodates two separate keys:
1) The OP (Operator) key, which allows movement [rom the OFF mode to the REG mode only. This prevents un·
authorized use of the other modes.
2) The M (Manager) key, wl1ic:h allow~ movement through all the mOdes, i.e., backward from OFF and PRG and
forward from OFF through Z.
The Journal Compartment Cever can be locked lor additional security. Two matching keys are provided, and these may
be controlled at the manager's dlscre~on. The journal cover lock Is located althe leh exterior of the cover.
The
Cash Drawer is also locked by a key (twO matched keys provided in your accessories package).
DISPLAY
The Display Unit atlhe top of the machine is your visual rontact wiIII the inner workings o/llle cash register.
Display windows
are siluated both Iront and back so Illat operator and C1.Jstomer can simultaneously view. the opera~ons.
The customer display may be elevated and rOlaled lor vlewlnllirom any dlrec~on.
On the following page Is a graphic reprasentatJon 01 ths Items shown on ths cash register display.
l

GETTING TO KNOW YOUR CASH REGISTER
OEPT
RET
-%
w..
SHIFT VD
PO
ST
L:::.. L:::..
,t:::..
~
L:::..
~
I
-,
-,
)-'
I-
, C
-,
,
.:,
R DPT
PLU
R (Rep .. t): displays !he number or Items entered at one price.
OPT
(Olpar1mlnt): alspiays me department number entered.
PLU
(Prici Leek-Up): displays Item number.
AMOUNT: 7 dlQits lor lIansactlon," digits ror'total. '
CH
~
.-
I-
-,
r,
I
TL
c:::..
1-'
,-
-,
AMOUNT
D~play Indicators IIQht up at the tar lelt or the digital display to glYe you Iniormatlon aboulthe enlI)'.
Lights when
the total is a minus rlgure lor a sub-total or at ltIe end at the transaction.
E L1ghvs II an error Is detected. Press !he [CLEAR] key to reseL
EP Ughvs If an error Is detected in the printer. Tum the power off and then on again to resel.
P Indicates that an acceptable presenlng has been entered.
-
Types 01 lransacUons are Indicated by the lWo-charaCIer codes above the digital display. A U1angle illuminates and polnl\
IIJ lIle transac~on ,n progress.
D1!.PT
JIIIFT :
RET •
VD •
_ .... ;
II.A.
PO •
lights When the [DEPARTMENT SHI FTJ key Is operated.
lights when [RETURN] or [VOIOl key Is operated.
Lights when the -'% or the [MINUS) key Is operated.
lights when [RECEIVED.ON·ACCOU NT] or [PAID OUT] key is operaled.
ST: lights when the [SU BTOT ALl key Is operatee!.
CH: Lights when
the [CHARGE] Key Is operated.
TL: Lights when [AMT TENDITOTAL] or jSTWITAX] Keys operated.
CO; lights when CHANGe Is displayed.
TIME DISPLAY
2
Press the [OTYITIMEJ key In register mode to show the time. The time display does not need to oe cancelled, as It will
automatically be replaced by a figure display when the next lIansaction is per1ormed. (The [OTYITIMEj key Is a double
function key. During a transaction, it Is usee! ,0 pe,1orm multiplication where an Bern Is r!.'pealed.)

GEn"ING TO KNOW YOUR CASH REGISTER
FEED 5
DEPT
SHIFT
14
mm
PLU
PLU 4 9
CHG -%
ALT
7 8 9
13
18
OrYl
TAX 2 PO
RA
TIME
4 5 5 3 8
12
17
VOID
TAX I ST
liST
2 3 2 7
WITAX
NS
11
16
C NON
AMT TEND
I
TAX
0 00 6
TOTAL
10
15
C5
8cbcb
KEYBOARD AND KEY FUNCTIONS
1.
2.
3.
4.
5.
6.
7.
B.
[PLU]
[PLU/AL T]
[QTYfTlME]
[VOID]
[C]
[NON TAX]
rrAX1] rrAX2]
[0]- [9]; [00] [.]
PLU (Price Look-Up) key: allows numbers from 1 to 160 to be used as codes for
preset item prices and departments_
Double function PLU entry key and RELEASE key: used to Input a revised unit price
for an Item that has· been gfven a preset price by use of the PLU key.
As a release
key, this key
Is used to release the width limit, single Items, and others. To release
a value that has been set. press this key before the number.
Double function MULTIPLICATION(OTY) key and
TIME key: OTY Is used to perform
multiplication of the unit price when an Item Is repeated a number of times. It can also
be used when reglslerlng In 4-oigit and fractio!'1al 2-diglt display, and for tim&-of-day
dlsplay~
VOID key: use for correcting an entry.
CLEAR Key: used.toclear the display when correcting anentry before Itls processed,
and to turn off the buzzer after an operational error has been made.
NON TAX key (may be used as 10 key): used when no tax Is to be regiS tered lor tax-
linked department. May also be used as 10 key.
TAX keys (may be used
as 10 keys): each key adds a tax amount tD the saJes ngure
according to the tal: rate spedfied for that key. These keys may also be used for
operator 10 numbers.
NUMERIC INPUT keys: these keys are used to Inputsales amounts, to Indicate how
many times a particular Item repeals,
to add and subtract percentages In conjunction
with the ["!oJ and [-%] keys, tD input department code numbers, and to handle figures
that require a decimal point.
.. _-_ .. _----

GEITING TO KNOW YOUR CASH REGISTER
9.
10.
11,
12.
13,
14.
1S.
16.
17.
16.
19.
[FEED]
[CHQ]
. [PO]
1ST wrrA.Xl
[A.MT TENDrrOTAL]
[#ST/NSl
[RA.]
[·"10]
[-/CPN]
[RET]
{DEPT. NUMBER]
[DEPT. SHIFT]
FEED Key: aOvances the paper ron.
CHARGE
Key: usea for rtnglng up the sale at the end of a charge uansac~on.
. PA 10 OUT key: t..sed to reg!ster patl}' cash pald out at the Orawer,
TOTA.L key: usea
to output the total sa'es IIgure Inc1uOIng the laX. VVltn this key ~
tata! sales figure Is Oillplayed but not printed. Pressing this key Immediately artlj
either the [CHG] or [AMT TENDtTOTAL]
k.ey will aUlputthe recepl.aQaln,
Double luncdon CASH TENDEP,ED key and REPORT/RESET MODE key: useQ lQ
finalize the transaction and to calculate the a'mount 01 change required trom the cas~
received. .
Doub'e function NON-SALE k.ey and SUB-TOTAL key: as the non-sale key. !hI!! I,
used to open the drawerWithout registering any amounlor.when changing money It\'
a non-sales cede. As the sub-total kay. this Is used to calculate asub-total during th.
transaction lor ill number alltems thai are to be Individually dIscounted or Increllll~
by a fixed percentage.
RECEiVED
ON ACCOUNT Key: used 10 registered paymenf.!i made to customer',
charge accounl.
DISCOUNT
Key: used to discount the sales amount by the speclned percentage.
MINUS /ley: also used for discounting.
RETURN key: used to reglsler a returned Item.
DEPARTMENT NUMBER and DEPT. SHIFT KellS: used to spedfy which de-
partmen: a sertlng
or uat1saction is for. For deparlments 10-18, press
[DEPT. SHIFT] before presslnQ the applicable department number.
NOTE: tnrcugh lilts manual, the word "I}'pe" will preceoe any relerence to a NUMERIC INPUT key. The word Mpre!lll" will
precede all olller keys, Induding department number keys.

GETIING TO KNOW YOUR,CASH REGISTER
DETECTING AND CORRECTING ERRORS
The E [error) display lIIuminales and a lOne sounds when thE! machine detects an unacceptable keyboard entry.
The [CLEAR) key Is Losed to correct an error that has not been completed or printed on L'1e tape, When this key Is pressed,
Ule display clears and the key board Unlocks. You shOUld detennlne what caused the error belore repeating and. co'reCllng
the transac~on. You may also use the [CLEAR] key II you realize in mld-Uansactlon Ihal you ~ave made a ml:nake.
On rare occasIons
an error cannot De cleared by use 01 !he [CLEAR] key. If t'1ls occurs, please refer to "Troubleshooting."
The (VOID) key corrects an error already prlntlKl on the rape, either tram an entry just comoleled or one made earlier. To
void an entry jU:s1 completed. simply press [VOID] and Ule entry is reprinted with a "VO" symbol lollowlng the amount. To
void an earlier en!ry, reenter the incorrect transac:tJon (elac~y as onglna!]y entered and primed). then press [VOID]. The
error Is reprinted on the
Lape with II. "VO" notatiOn lollowlng the amount.
lIIumlnaDon of
L'1e "EP" on the display Indicalell thatthere III a problemwith the printer. When this oo::urS,remolle Ule Journal
colier and examine L"e printer. Usually. an "EP" problem Is one Involving Jammed paper. You can correct this by manually
un-jamming
t"e paper iIfld re-establlShlng the prtlper feeding as described In Sectlon 2. To clear Ihe "EP" reading atter the
correcllon
III made, penorm a half-system clear u desalbe<! pn page 31.
INSTALLING THE PAPER ROLL
aelore beginning any programming or register operations, you will warn to insert the paper rollinlo iLS spedal compartment
under the Journal cover.
1. Flr:st, plug in the machine and turn Ihe control lock key 10 the REG (Register) mode.
2. Remolle the Joumal cOlier (located at the lOP lett 01 the machine) by turnino the kay to the unlock positlon, t'1en
pulling the col/er gen~y toward the back 01 Ule mad'line, Once the rJt-Labs In Iron! and bac:.k are tree, the colier can
be IIl1ed easily and temporarily put aside In a sale place.
NOTE: On a new machine, both the paper roll (Wit" its spindle) and the blacJ<.Journal Lape winder will probably be
oUlslde 01 the machl:"le, .separatelY wrapped.
3. Unwrap the paper rcll. (Make sure the spindle Is Insened.) You will5ee that II is a double roll. The Inner paper
will wrap around the black winder spindle, while !he owle' roll leeds
OUt 01 the machine as a cuSlomer copy.
4. Place the pilpar rcllinto Its groOl/1I al the lar lower rear portion 01 the Journal comoartment. It should nest hera
almlol1a!lly and roll easily.
NOTE: The primer ribbon
IS ai'eady Inserted on a :"lew machine. There may be a piece 01 colored adhesll/e Lape
Cl'Ier the spools, whid'lshouid De remolled. The paper 5hou.d [ravel direc~y over the printerribbon Into the stainless
steel paper sial directly
In irOn! 01 the ribbon spools ..
5. In:Sllrt both portions ollhe paper downward Into the paper slol. The paper wlilinsen more easily II you c:ut
a dean edlle and laid II bacJ<. belore dolnllthe Insertion,
6,
Adllance the paper, once It lias entered the paper sial, by pressing the
ImpOl1.al'1t thaI you dO not anampt tQ advance the :laper oy pwiling It.
~ey on the keyboard. It Is lIery
7. Insllrt the black paper winder Into Ita groOllllS at the tOp 01 the compart'"rlenl so tliat the small drcular nange :5
Situale<! 11.1 the right,
NOTE:
Alt'~OUgh dot.<l.'lle paper roll5 are dasalbed hare, II is aLso possible to use single "aper roils when either the
Joumal
or re<J,ster tape 's nol required.
5

GETTING TO KNOW YOUR CASH REGISTER
1.1. Slid. Ihelnnlilr (pre .. ure-aansltlllll portion olth. paper rollinio on. 01 theelota on Ih- .plndl. 01 It'll b/.ack
winder. Paper will wind .lCWard Itle bad<:. of !tie f&<;llsler. Wind a small por1lon of the Inner paper by preSliing !he
[FEED) kay on the keyboard.
II. Align
Ih. covar ovar the compartment but do nollnaart II. I..ln lhe top customer copy III the ~per rDll
through Ihe alai altha Iront clntar ollha cover.
10. RII-mount tha cover by Insertlng l'I1e fit-labs Inle dielr grooves and l'I1en pUShing the cover genl!y IOlWard. IIwUI
snap lnle place smoo!hly when die key Is In die unlock posl~on.
REMOVING AND REPLACING THE PAPER ROLL
6
You will want Ie remove the paper rollin at leasllWo InstanC8s: 1l when a rad Una carl be seen on l'I1a paper (Itlll meam
It Is almost amplY); and 2) when you want to remove the Journal roll and re-selltle Journal.
1. Ramov" the jO\.lrnal compartment covar as desalbed previously.
2.. Prlls the IFEEOl kay to adyancathe papar unol all the printed pan 01 the paper has been raken up oy Ihe wind-
on shah and fresh paper can be seen.
3. Lit! the wind-on shatt and CUI !he paper where Iresh paper slarts.
"I. Ramove tha prlntad copy from Ihll wlnd-on lihaft. This Is done by holding !he shah nrmly and genrly pushln{l
the shallIrom Its snapped-inposition on !he lertllange \0 !he wider groove adjacenlon!heleftnange. Onceltle nBTlge
is loose, pull !he journal paper roll 0/1 !tie shaft.
5. If
th. paper roll nellds changing, lI!tout the remalnlng part 01 the old paper roll from the paper roll holder. remC'Ve
the paper thai Is sill! In the pnncer mechanism, and Insert a Iresh paptlr rollin Ille manner descnbed prevloully.
8. Raplace tha side liang II at tna wlnd·<:m shaft, snap In InlO the narrow groove, and nestle It back Into positlon In
trle comparunent.
7. Re-thread and wind paper as dtlsc:rlblld pnylo\.lsly.