Ruijie Reyee RG-EW3000GX PRO Installation and operating manual

Ruijie Reyee RG-EW3000GX PRO Home Wi-
Fi Router
Hardware Installation and Reference Guide
Document Version: V1.0
Date: 2023-09-27

Copyright
Copyright © 2023 Ruijie Networks
All rights are reserved in this document and this statement.
Any reproduction, excerption, backup, modification, transmission, translation, or commercial use of this
document or any portion of this document, in any form or by any means, without the prior written consent of
Ruijie Networks is prohibited.
, and other Ruijie networks logos are trademarks of Ruijie Networks.
All other trademarks or registered trademarksmentioned in this document are owned by their respective owners.
Disclaimer
The products, services, or features you purchase are subject to commercial contracts and terms. Some or all of
the products, services, or features described in this document may not be within the scope of your purchase or
use. Unless otherwise agreed in the contract, Ruijie Networks does not make any express or implied statement
or guarantee for the content of this document.
The content of this document will be updated from time to time due to product version upgrades or other reasons.
Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy and will not shoulder
any responsibility for losses and damages caused due to content omissions, inaccuracies or errors.

I
Preface
Technical Support
Official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee
Technical Support Website: https://ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Conventions
1. GUI Symbols
Interface
symbol
Description
Example
Boldface
1. Button names
2. Window names, tab name, field name and
menu items
3. Link
1. Click OK.
2. Select Config Wizard.
3. Click the Download File link.
>
Multi-level menus items
Choose System > Time.
2. Signs
The signs used in this document are described as follows:
Danger
An alert that calls attention to safety instruction that if not understood or followed can result in personal injury.
Warning
An alert that calls attention to important rules and information that if not understood or followed can result in
data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in function
failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed will not lead to
serious consequences.
Specification
An alert that contains a description of product or version support.

II
3. Note
This manual introduces the features of the product and offers guidance on configuration and testing.

i
Contents
Preface...................................................................................................................................................I
1 Product Introduction...........................................................................................................................1
1.1 Overview....................................................................................................................................1
1.2 Package Contents......................................................................................................................1
1.3 Appearance................................................................................................................................2
1.3.1 Front Panel.....................................................................................................................2
1.3.2 Rear Panel.....................................................................................................................3
1.4 Technical Specifications............................................................................................................4
1.5 Power Supply Technical Specifications.....................................................................................6
1.6 Cooling.......................................................................................................................................6
2 Preparing for Installation....................................................................................................................7
2.1 Safety Precautions.....................................................................................................................7
2.2 Installation Environment Requirements.....................................................................................7
2.2.1 Temperature and Humidity.............................................................................................7
2.2.2 Cleanliness.....................................................................................................................8
2.2.3 ESD Protection Requirements.......................................................................................8
2.2.4 Anti-interference.............................................................................................................8
2.2.5 Checking the Mounting Workbench...............................................................................9
2.3 Tools ..........................................................................................................................................9
3 Installation........................................................................................................................................10
3.1 Before You Begin.....................................................................................................................10
3.2 Safety Precautions Before Installation.....................................................................................10
3.3 Installation Procedures............................................................................................................10

ii
3.3.1 Installing the Router.....................................................................................................10
3.3.2 Connecting Cables.......................................................................................................11
3.4 Bundling Cables.......................................................................................................................11
3.5 Verifying Installation.................................................................................................................12
4 Debugging........................................................................................................................................13
4.1 Setting Up the Configuration Environment..............................................................................13
4.2 Powering On............................................................................................................................13
4.2.1 Checklist Before Power-on..........................................................................................13
4.2.2 ChecklistAfter Power-on .............................................................................................13
4.3 Troubleshooting Power Failures..............................................................................................13
5 Monitoring and Maintenance............................................................................................................14
5.1 Monitoring................................................................................................................................14
5.2 Hardware Maintenance............................................................................................................14
6 Common Troubleshooting................................................................................................................15
6.1 Troubleshooting Flowchart ......................................................................................................15
6.2 Common Faults........................................................................................................................15
6.2.1 The LED Is Off After the Device Is Powered On..........................................................15
6.2.2 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In.........................15
6.2.3A Client Cannot Discover the SSID of the Router .......................................................15
6.2.4A Client Cannot Discover the 5 GHz SSID of the Router............................................16
7 Appendixes.......................................................................................................................................17
7.1 Appendix A Connectors and Media.........................................................................................17
7.2 Appendix C Compliance Statements.......................................................................................18

Hardware Installation and Reference Guide Product Introduction
1
1 Product Introduction
1.1 Overview
The RG-EW3000GX PRO router is a portable gigabit wireless router designed for small- or medium-sized indoor
scenarios covering apartments, villas, residential buildings, and small business offices. Complying with IEEE
802.11a/b/g/n/ac/ax standards, this router supports both 5 GHz and 2.4 GHz bands, as well as 2 x 2 MU-MIMO
technology, delivering ultra-fast speeds reaching up to 574 Mbps at 2.4 GHz, 2402 Mbps at 5 GHz, and a
combined rate of 2975 Mbps. In addition to an uplink port (WAN port), this router also provides three gigabit
downlink ports (LAN ports) for connecting to wired clients, making this router an ideal choice for meeting indoor
wired and wireless deployment requirements.
1.2 Package Contents
Table 1-1 Package Contents
No.
Item
Quantity
1
RG-EW3000GX PRO Router
1
2
Power Adapter (12 V DC/1.5 A)
1
3
Ethernet Cable
1
4
Quick Installation Guide
1
5
Warranty Card
1
Note
The package contents are general delivery contents, and are subject to the terms of the order contract. Please
check your goods carefully against the package contents or order contract. If you have any questions, please
contact the distributor.

Hardware Installation and Reference Guide Product Introduction
2
1.3 Appearance
1.3.1 Front Panel
Figure 1-1 Front Panel
Table 1-2 LEDs
No.
Item
Description
1
System LED (labeled SYS)
Solid red: The router is not connected to the
Internet, or to the primary router when used as a
secondary router.
Solid green: The router is connected to the Internet,
or to the primary route, with an RSSI > -78dBm
Blinking green: The router is starting
/rebooting/upgrading.
Solid orange: The mesh connection is weak, with an
RSSI ≤ -78dBm.

Hardware Installation and Reference Guide Product Introduction
3
1.3.2 Rear Panel
Figure 1-2 Rear Panel
Table 1-3 Ports and Buttons
No.
Item
Description
1
Gigabit LAN port
10 Mbps/100 Mbps/1000 Mbps Base-T downlink port
2
Gigabit LAN port
10 Mbps/100 Mbps/1000 Mbps Base-T downlink port,
supporting IPTV
3
Gigabit Ethernet port
(labeled WAN/LAN)
10 Mbps/100 Mbps/1000 Mbps Base-T port
4
Gigabit WAN port
10 Mbps/100 Mbps/1000 Mbps Base-T uplink port
5
DC power cord connector
Connects to a 12 V/1.5 ADC power adapter to supply
power to the router.
6
Reset button
Press and hold for less than 1 second: No action is
triggered.
Press and hold for more than 10 seconds: The router is
restored to factory defaults.
7
Mesh LED
Blinking: The meshing is in process.
Off: Not meshed.
On: Meshed successfully.

Hardware Installation and Reference Guide Product Introduction
4
No.
Item
Description
8
Mesh button
Press and hold for less than 2 seconds: The router
establishes a mesh network with nearby unconfigured
Reyee routers or range extenders.
1.4 Technical Specifications
Table 1-4 Specification
Radio
Specifications
2.4 GHz & 5 GHz dual-radio dual-stream
Protocol and
Standard
Supporting 802.11ax, 802.11ac wave2, 802.11ac wave1, and
802.11a/b/g/n standards for simultaneous operation
Operating
Frequency Bands
802.11b/g/n/ax: 2.4 GHz to 2.4835 GHz
802.11a/n/ac/ax: 5.1 GHz: 5.150 to 5.350 GHz; 5.4 GHz: 5.470 GHz to
5.725 GHz; 5.8 GHz: 5.725 GHz to 5.850 GHz
Antenna Type
External flat omni-directional antenna
2.4 GHz: 5 dBi
5.1 GHz: 5 dBi
5.8 GHz: 5 dBi
Spatial Streams
2.4 GHz: 2 x 2 MIMO
5 GHz: 2 x 2 MIMO
Data Rate
2.4 GHz: up to 574 Mbps
5 GHz: up to 2402 Mbps
Combined: up to 2.974 Gbps
Modulation
Technology
OFDM: BPSK@6/9 Mbps,QPSK@12/18 Mbps,16QAM@24 Mbps,
64QAM@48/54 Mbps
DSSS: DBPSK@1 Mbps, DQPSK@2 Mbps, and [email protected]/11 Mbps
MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM, and1024QAM
OFDMA
Receive
Sensitivity
2.4 GHz: 20 MHz
802.11b: -91 dBm (1 Mbps)
802.11g: -91 dBm (6 Mbps), -72 dBm (54 Mbps)
802.11n: -90 dBm (MCS0), -70 dBm (MCS7)