Sharp MX-C607P User manual

DIGITAL FULL COLOR PRINTER
MX-C607P
User's Guide
October 2021
Machine type:
5063
Model:
53H

Contents
Safety information........................................................................................ 5
Conventions.......................................................................................................................................................... 5
Product statements............................................................................................................................................. 5
Learning about the printer...........................................................................8
Selecting a location for the printer..................................................................................................................8
Printer configurations......................................................................................................................................... 9
Attaching cables.................................................................................................................................................10
Using the control panel......................................................................................................................................11
Understanding the status of the power button and indicator light........................................................ 11
Setting up and using the home screen applications..............................13
Using the home screen.....................................................................................................................................13
Customizing the home screen........................................................................................................................ 14
Using Display Customization...........................................................................................................................14
Setting up Forms and Favorites......................................................................................................................14
Configuring Eco‑Settings................................................................................................................................. 15
Managing bookmarks....................................................................................................................................... 15
Managing contacts.............................................................................................................................................16
Loading paper and specialty media..........................................................18
Setting the size and type of the specialty media.......................................................................................18
Configuring Universal paper settings........................................................................................................... 18
Loading trays....................................................................................................................................................... 18
Loading the multipurpose feeder................................................................................................................. 20
Linking trays.........................................................................................................................................................21
Paper support..............................................................................................22
Supported paper sizes.....................................................................................................................................22
Supported paper types....................................................................................................................................25
Supported paper weights................................................................................................................................27
Printing.........................................................................................................28
Printing from a computer.................................................................................................................................28
Printing forms..................................................................................................................................................... 28
Contents 2

Printing from a mobile device........................................................................................................................ 28
Printing from a flash drive............................................................................................................................... 29
Supported flash drives and file types.......................................................................................................... 30
Configuring confidential jobs.......................................................................................................................... 31
Printing confidential and other held jobs..................................................................................................... 31
Printing a font sample list................................................................................................................................ 32
Printing a directory list..................................................................................................................................... 32
Canceling a print job.........................................................................................................................................33
Understanding the printer menus............................................................34
Menu map............................................................................................................................................................34
Device...................................................................................................................................................................35
Print....................................................................................................................................................................... 43
Paper.................................................................................................................................................................... 52
USB Drive............................................................................................................................................................ 54
Network/Ports.................................................................................................................................................... 56
Security.................................................................................................................................................................67
Reports................................................................................................................................................................. 74
Help.......................................................................................................................................................................75
Troubleshooting................................................................................................................................................. 75
Securing the printer....................................................................................76
Locating the security slot.................................................................................................................................76
Erasing printer memory....................................................................................................................................76
Erasing printer hard disk memory.................................................................................................................76
Encrypting the printer hard disk.....................................................................................................................77
Restoring factory default settings..................................................................................................................77
Statement of Volatility.......................................................................................................................................77
Maintaining the printer.............................................................................. 79
Adjusting the speaker volume....................................................................................................................... 79
Networking..........................................................................................................................................................79
Setting up serial printing (Windows only)....................................................................................................82
Cleaning printer parts.......................................................................................................................................83
Ordering parts and supplies...........................................................................................................................84
Replacing parts and supplies.........................................................................................................................85
Storing supplies................................................................................................................................................. 117
Contents 3

Moving the printer.............................................................................................................................................117
Saving energy and paper............................................................................................................................... 118
Clearing jams..............................................................................................119
Avoiding jams.................................................................................................................................................... 119
Identifying jam locations................................................................................................................................ 120
Paper jam in trays............................................................................................................................................. 121
Paper jam in the multipurpose feeder........................................................................................................122
Paper jam in the standard bin.......................................................................................................................123
Paper jam in door B.........................................................................................................................................124
Paper jam in the finisher bin..........................................................................................................................127
Staple jam in door G........................................................................................................................................129
Troubleshooting........................................................................................ 132
Configuring the SMTP server........................................................................................................................132
Network connection problems.....................................................................................................................132
Hardware options problems......................................................................................................................... 134
Issues with supplies........................................................................................................................................ 135
Paper feed problems...................................................................................................................................... 135
Printing problems.............................................................................................................................................139
Color quality problems................................................................................................................................... 157
Contacting your dealer...................................................................................................................................160
Upgrading and migrating......................................................................... 161
Hardware.............................................................................................................................................................161
Software..............................................................................................................................................................173
Firmware.............................................................................................................................................................175
Notices........................................................................................................ 177
Index........................................................................................................... 186
Contents 4

Safety information
Conventions
Note: A note identifies information that could help you.
Warning: A warning identifies something that could damage the product hardware or software.
CAUTION: A caution indicates a potentially hazardous situation that could injure you.
Dierent types of caution statements include:
CAUTION—POTENTIAL INJURY: Indicates a risk of injury.
CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.
CAUTION—HOT SURFACE: Indicates a risk of burn if touched.
CAUTION—TIPPING HAZARD: Indicates a crush hazard.
CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.
Product statements
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily
overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer
performance.
CAUTION—POTENTIAL INJURY: Do not use this product with an inline surge protector. The use of a
surge protection device may result in a risk of fire, property damage, or poor printer performance.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near
water or wet locations.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power
cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects
such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect
the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet
before inspecting it.
Safety information 5

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external
connections (such as Ethernet and telephone system connections) are properly installed in their marked
plug-in ports.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller
board or installing optional hardware or memory devices sometime after setting up the printer, then turn
the printer o, and unplug the power cord from the electrical outlet before continuing. If you have any
other devices attached to the printer, then turn them o as well, and unplug any cables going into the
printer.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the
printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before
proceeding.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal
injury or printer damage:
•Make sure that all doors and trays are closed.
•Turn o the printer, and then unplug the power cord from the electrical outlet.
•Disconnect all cords and cables from the printer.
•If the printer has separate floor-standing optional trays or output options attached to it, then disconnect
them before moving the printer.
•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over
thresholds and breaks in flooring.
•If the printer does not have a caster base but is configured with optional trays or output options, then remove
the output options and lift the printer o the trays. Do not try to lift the printer and any options at the same
time.
•Always use the handholds on the printer to lift it.
•Any cart used to move the printer must have a surface able to support the full footprint of the printer.
•Any cart used to move the hardware options must have a surface able to support the dimensions of the
options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
•Make sure that your fingers are not under the printer when you set it down.
•Make sure that there is adequate clearance around the printer.
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, contact the place where you purchased the printer.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this
label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.
Safety information 6

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or
performance of procedures other than those specified in the User’s Guide may result in hazardous
radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.
There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,
or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions
and local regulations.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer
is not responsible for the use of other replacement parts.
Refer service or repairs, other than those described in the user documentation, to a service representative.
SAVE THESE INSTRUCTIONS.
Safety information 7

Learning about the printer
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors and to install
hardware options.
•Set up the printer near an electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord
to an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product
near water or wet locations.
•Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical
Committee 156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Clean, dry, and free of dust.
–Away from stray staples and paper clips.
–Away from the direct airflow of air conditioners, heaters, or ventilators.
–Free from direct sunlight and humidity extremes.
•Observe the recommended temperatures and avoid fluctuations:
Ambient temperature 10 to 32.2°C (50 to 90°F)
Storage temperature -40 to 43.3°C (-40 to 110°F)
•Allow the following recommended amount of space around the printer for proper ventilation:
1Top 30 5 mm ( 12 i n. )
2Right side 152 mm (6 in.)
Learning about the printer 8

3Front 381 mm (15 in.)
4Left side 457 mm (18 in.)
5Rear 203 mm (8 in.)
Printer configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a
caster base, furniture, or other feature to prevent instability causing possible injury. For more information
on supported configurations, contact the place where you purchased the printer.
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
You can configure your printer by adding an optional 2200‑sheet tray or a combination of up to three optional
550‑sheet trays or envelope trays.
1Control panel
2Staple finisher
3Standard bin
4Standard 550‑sheet tray
5Optional 550‑sheet trays or envelope trays
6Optional 2200‑sheet tray
7Multipurpose feeder
Learning about the printer 9

Attaching cables
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make
any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a
lightning storm.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily
accessible.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord
provided with this product or the manufacturer's authorized replacement.
Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any
wireless network adapter, or the printer in the areas shown while actively printing.
Use the To
1USB printer port Connect the printer to a computer.
2Ethernet port Connect the printer to an Ethernet network.
3USB ports Attach a keyboard or any compatible options.
4Power cord socket Connect the printer to a properly grounded electrical outlet.
Learning about the printer 10

Using the control panel
Use the To
1Display •View the printer messages and supply status.
•Set up and operate the printer.
2Home button Go to the home screen.
3Keypad Enter numbers or symbols in an input field.
4Power button •Turn on or turn o the printer.
Note: To turn o the printer, press and hold the power button for five
seconds.
•Set the printer to Sleep or Hibernate mode.
•Wake the printer from Sleep or Hibernate mode.
5Stop or Cancel button Stop the current job.
6Indicator light Check the status of the printer.
7Volume buttons Adjust the volume of the headset or speaker.
8Headset or speaker port Attach a headset or speaker.
9Backspace button Move the cursor backward and delete a character in an input field.
Understanding the status of the power button and
indicator light
Indicator light Printer status
O The printer is o or in Hibernate mode.
Blue The printer is ready or processing data.
Red The printer requires user intervention.
Learning about the printer 11

Power button light Printer status
O The printer is o, ready, or processing data.
Solid amber The printer is in sleep mode.
Blinking amber The printer is in hibernate mode.
Learning about the printer 12

Setting up and using the home screen
applications
Using the home screen
Note: Your home screen may vary depending on your home screen customization settings, administrative
setup, and active embedded solutions.
Touch To
1Status/Supplies •Show a warning or error message whenever the printer requires intervention to
continue processing.
•View more information on the printer warning or message, and on how to clear it.
Note: You can also access this setting by touching the top section of the home
screen.
2Job Queue Show all the current print jobs.
Note: You can also access this setting by touching the top section of the home
screen.
3Change Language Change the language on the display.
4Settings Access the printer menus.
5Eco‑Settings Manage energy consumption, noise, toner, and paper usage settings.
6Held Jobs Show the print jobs that are held in the printer memory.
7USB Drive Print photos and documents from a flash drive.
8Address Book Manage a contact list that other applications on the printer can access.
Setting up and using the home screen applications 13

Customizing the home screen
1From the control panel, touch Settings > Device > Visible Home Screen Icons.
2Select the icons that you want to appear on the home screen.
3Apply the changes.
Using Display Customization
Before using the application, make sure to do the following:
•From the Embedded Web Server, click Apps > Display Customization > Configure.
•Enable and configure the screen saver, slideshow, and wallpaper settings.
Managing screen saver and slide show images
1From the Screen Saver and Slideshow Images section, add, edit, or delete an image.
Notes:
•You can add up to 10 images.
•When enabled, the status icons appear on the screen saver only when there are errors, warnings, or
cloud‑based notifications.
2Apply the changes.
Changing the wallpaper image
1From the home screen, touch Change Wallpaper.
2Select an image to use.
3Apply the changes.
Running a slide show from a flash drive
1Insert a flash drive into the USB port.
2From the home screen, touch Slideshow.
Images appear in alphabetical order.
Note: You can remove the flash drive after the slide show starts, but the images are not stored in the
printer. If the slide show stops, then insert the flash drive again to view the images.
Setting up Forms and Favorites
1Open a Web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications 14

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.
2Click Apps > Forms and Favorites > Configure.
3Click Add, and then customize the settings.
Notes:
•To make sure that the location settings of the bookmark are correct, type the IP address of the host
computer where the bookmark is located.
•Make sure that the printer has access rights to the folder where the bookmark is located.
4Apply the changes.
Configuring Eco‑Settings
1From the home screen, touch Eco‑Settings.
2Configure Eco‑Mode or Schedule Power Modes.
3Apply the changes.
Managing bookmarks
Creating bookmarks
Use bookmarks to print frequently accessed documents that are stored in servers or on the web.
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmarks > Add Bookmark, and then type a bookmark name.
3Select an Address protocol type, and then do one of the following:
•For HTTP and HTTPS, type the URL that you want to bookmark.
•For HTTPS, make sure to use the host name instead of the IP address. For example, type
myWebsite.com/sample.pdf instead of typing 123.123.123.123/sample.pdf. Make sure that
the host name also matches the Common Name (CN) value in the server certificate. For more information
on obtaining the CN value in the server certificate, see the help information for your web browser.
•For FTP, type the FTP address. For example, myServer/myDirectory. Enter the FTP port. Port 21 is
the default port for sending commands.
•For SMB, type the network folder address. For example, myServer/myShare/myFile.pdf. Type the
network domain name.
•If necessary, select the Authentication type for FTP and SMB.
To limit access to the bookmark, enter a PIN.
Setting up and using the home screen applications 15

Note: The application supports the following file types: PDF, JPEG, TIFF, and HTML-based web pages.
Other file types such as DOCX and XLXS are supported in some printer models.
4Click Save.
Creating folders
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Bookmarks > Add Folder, and then type a folder name.
Note: To limit access to the folder, enter a PIN.
3Click Save.
Note: You can create folders or bookmarks inside a folder. To create a bookmark, see “Creating bookmarks”
on page 15.
Managing contacts
Adding contacts
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contacts section, add a contact.
Note: You can assign the contact to one or more groups.
4If necessary, specify a login method to allow application access.
5Apply the changes.
Adding groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
Setting up and using the home screen applications 16

•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3From the Contact Groups section, add a group name.
Note: You can assign one or more contacts to the group.
4Apply the changes.
Editing contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3Do either of the following:
•From the Contacts section, click a contact name, and then edit the information.
•From the Contact Groups section, click a group name, and then edit the information.
4Apply the changes.
Deleting contacts or groups
1Open a web browser, and then type the printer IP address in the address field.
Notes:
•View the printer IP address on the printer home screen. The IP address appears as four sets of
numbers separated by periods, such as 123.123.123.123.
•If you are using a proxy server, then temporarily disable it to load the web page correctly.
2Click Address Book.
3Do either of the following:
•From the Contacts section, select a contact that you want to delete.
•From the Contact Groups section, select a group name that you want to delete.
Setting up and using the home screen applications 17

Loading paper and specialty media
Setting the size and type of the specialty media
The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes,
do the following:
1From the home screen, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type > select a paper source
2Set the size and type of the specialty media.
Configuring Universal paper settings
1From the home screen, touch Settings > Paper > Media Configuration > Universal Setup.
2Configure the settings.
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Keep all other trays closed until needed.
1Pull out the tray.
Note: To avoid paper jams, do not remove trays while the printer is busy.
2Adjust the guides to match the size of the paper that you are loading.
Note: Use the indicators on the bottom of the tray to position the guides.
Loading paper and specialty media 18

3Flex, fan, and align the paper edges before loading.
4Load the paper with the printable side faceup.
Note: Load envelopes only in the optional envelope tray.
Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings,
or self‑stick adhesives in the optional envelope tray.
Notes:
•Load letterhead faceup with the header on the left side of the tray for one‑sided printing.
•Load letterhead facedown with the header on the right side of the tray for two‑sided printing.
•Load letterhead faceup with the header on the right side of the tray for one‑sided print jobs that
require finishing.
•Load letterhead facedown with the header on the left side of the tray for two‑sided print jobs that
require finishing.
•Load pre‑punched paper with the holes toward the front or left side of the tray.
•Load envelopes with the flap side down and against the back side of the tray. Load European
envelopes with the flap side down and against the left side of the tray.
•Do not slide paper into the tray.
•Make sure that the stack height is below the maximum paper fill indicator. Overfilling may cause
paper jams.
Loading paper and specialty media 19

5Insert the tray.
If loading a paper type other than plain, set the paper size and paper type in the Paper menu to match the
paper loaded.
Loading the multipurpose feeder
1Open the multipurpose feeder.
2Adjust the guide to match the size of the paper you are loading.
3Flex, fan, and align the paper edges before loading.
Loading paper and specialty media 20