Sharp UP-3300 User manual

CODE: 00ZUP3300VSME
POS TERMINAL
MODEL UP-3300
(For "V" version)
SHARP CORPORATION
Parts marked with "!" is important for maintaining the safety of the set. Be sure to replace these parts with specified
ones for maintaining the safety and performance of the set.
This document has been published to be used
for after sales service only.
The contents are subject to change without notice.
CHAPTER 1. SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
CHAPTER 2. OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
CHAPTER 3. SERVICE PRECAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
CHAPTER 4. PROGRAM RESET and SRV mode . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
CHAPTER 5. MASTER RESET (All Memory Clear) . . . . . . . . . . . . . . . . . . . . . . . . 5-1
CHAPTER 6. DIAGNOSTICS SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
CHAPTER 7. CIRCUIT DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
CHAPTER 8. CIRCUIT DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
CHAPTER 9. PWB LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
PARTS GUIDE
CONTENTS

BATTERY DISPOSAL
Contains Nickel Metal Hydride Battery. Must be Disposed of Properly.
Contact Local Environmental Officials for Disposal Instructions.

CHAPTER 1. SPECIFICATIONS
1. Appearance
External view
Front view Rear view
2. Rating
External dimensions 295(W) ×414.5(D) ×320(H) mm
Weight 7.0 kg
Power source Official (normal) voltage and frequency.
Power consumption Stand-by: 44W
Operating: 59W (max.)
Working temperatures 0 to 40°C
3. Displays
This POS terminal is equipped with a color LCD operator display.
The operator display is a touch panel.
The operations can be performed by touching the screen (that shows
keys or items in the receipt window) of the operator display.
1) Operator display (touch panel)
3-1. Display
1) Front display
ITEM SPECIFICATIONS NOTE
Type DSTN color LCD
with back light With 256 colors ∗
Screen size 10.4" Full screen
Dot format 640 (W) ×480 (H) mm Full dot
Dot size 0.09 ×RGB(W) ×0.31 mm
Dot space 0.02 mm
∗Note that the application software for the UP-3300 uses 16 colors.
The display can be tilted to the best viewing angle by sliding the rear
stand.
Be sure to push the
button on the rear
stand when sliding it.
1 – 1

Screen example (REG mode)
NOTE: The size of a display area depends on the layout of a touch-panel keyboard (ex. key size) or the function mode (ex. drive-through
function).
Display example 1 (REG mode)
Numeric entry: An entered figure appears at the cursor position.
Window
Mode caption
Touch-panel keyboard
NOTE
Once the internal clock
unit is started at the
correct time, it continues
to run as long as the
battery pack is charged
and will also update the
date properly.
Time
Time
Numeric entry:
An entered figure appears
at the cursor position.
Received media type
Window: In the REG mode, the
window shows item
information you have just
entered such as items and
media types.
Receipt ON/OFF status indicator (R):
Appears when the receipt ON-OFF function is set
to OFF. The indication disappears when the
function signs ON.
PLU level shift indicator (L01 - L10):
Shows the PLU level currently selected.
Price level shift indicator (P1 - P7):
Indicates the PLU price level currently selected.
Sentinel mark (X):
Appears in the lower right corner of the screen
when the cash in drawer exceeds a
programmed sentinel amount. The sentinel
check is performed for the total cash in drawer.
Mode captionClerk name
Clerk code
Stock indicator (!):
Appears when the stock value become to less than minimum
stock.
Department shift status indicator (D1-D4)
Shows the department shift status currently selected.
VAT shift status indicator (V):
Appears when the VAT status is shifted.
E-Mail indicator (M): Appears when the E-mail data exist.
1 – 2

Display example 2 (PGM mode)
Screen save mode
To save electrical power or the display’s life, your POS terminal is provided with the screen save function. This function can turn the LCD backlight
off when the POS terminal is left idle for an extended period of time. You can program the time for which your POS terminal should keep the normal
status (in which the backlight is "ON") before it goes into the screen save mode.
To exit the screen save mode, touch a key.
Double-size character mode indicator (W):
Appears when the double-size character mode is
selected during text programming.
Time
Window:
In the PGM mode, programmable
items are listed.
Mode captionClerk name
Clerk code
Keyboard layout (default)
•Main1 (Home) keyboard
This keyboard appears when you touch the HOME key.
•Main2 keyboard
This keyboard appears when you touch the MORE→key on the
Main1 (Home) keyboard.
•Main3 keyboard
This keyboard appears when you touch the MORE→key on the
Main2 keyboard.
•Sub1/Sub2/Sub3 keyboard
The Sub1 keyboard appears when you touch the SUB key on
the Main1 (Home) keyboard.
The Sub2 keyboard appears when you touch the MORE→key
on the Sub keyboard.
The Sub3 keyboard appears when you touch the MORE→key
on the Sub2 keyboard.
MGR
(FNC.12)
MORE
VOID
CANCEL
CLEAR
4
7
1
0
5
8
2
MORE
6
9
3
Next-
Condi.
GLU
ENTER
Dept.01 Dept.02 Dept.03 Dept.04
NBAL AUTO
NORMAL
(L1)
MEDIUM
(L2)
SUB
(SUB1)
TEXT
(FNC.13)
PAYMEN-
(FNC.11)
DRINKS
MENUE1 DRINKS MENUE2 DRINKS MENUE3 DRINKS MENUE4
MODE
VATSFT DRINKS MENUE5 DRINKS MENUE6
Light Beer Light Beer
Mineral-water Light Beer
Fanta Light Beer
Coke Light Beer
Light Beer
DAILY MENUE2
(COND.)
MGR
(FNC.12)
MORE
VOID
CANCEL
CLEAR
4
7
1
0
5
8
2
MORE
6
9
3
Next-
Condi.
GLU
ENTER
Dept.01 Dept.02 Dept.03 Dept.04
NBAL
NORMAL
(L1)
MEDIUM
(L2)
SUB
(SUB1)
TEXT
(FNC.13)
PAYMEN-
(FNC.11)
DRINKS
MENUE1 DRINKS MENUE2 DRINKS MENUE3 DRINKS MENUE4
HOME
VATSFT DRINKS MENUE5 DRINKS MENUE6
Light Beer Light Beer
Mineral-water Light Beer
Fanta Light Beer
Coke Light Beer
Light Beer
DAILY MENUE2
(COND.)
AUTO
MGR
(FNC.12)
MORE
VOID
CANCEL
CLEAR
4
7
1
0
5
8
2
MORE
6
9
3
Next-
Condi.
GLU
ENTER
Dept.01 Dept.02 Dept.03 Dept.04
NBAL
NORMAL
(L1)
MEDIUM
(L2)
SUB
(SUB1)
TEXT
(FNC.13)
PAYMEN-
(FNC.11)
DRINKS
MENUE1 DRINKS MENUE2 DRINKS MENUE3 DRINKS MENUE4
HOME
VATSFT DRINKS MENUE5 DRINKS MENUE6
Light Beer Light Beer
Mineral-water Light Beer
Fanta Light Beer
Coke Light Beer
Light Beer
DAILY MENUE2
(COND.)
AUTO
MGR
(FNC.12)
MORE
VOID
CANCEL
CLEAR
4
7
1
0
5
8
2
MORE
6
9
3
Next-
Condi.
GLU
ENTER
Dept.01 Dept.02 Dept.03 Dept.04
NBAL
P2/Pint
Auto-key
TEXT
(FNC.13)
TEXT
(FNC.14)
PAYMEN-
(FNC.11)
START.
MENUE
10
FISH
MENUE
11
MEAT
MENUE
12
DESS.
MENUE
13
HOME
VATSFT
FOOD-PLU FOOD-PLU
FOOD-PLU FOOD-PLU
FOOD-PLU FOOD-PLU
FOOD-PLU FOOD-PLU
FOOD-PLUFOOD-PLU
SPECIALITIES
MENUE14 CHICKEN MENUE 15
AUTO
1 – 3

•Condiment1 keyboard
This keyboard appears when you touch the MENU key in a condi-
ment PLU entry.
•Condiment2 keyboard
The Condiment2 keyboard appears when you touch the
MORE→key on the Condiment1 keyboard.
•Condiment3 keyboard
The Condiment3 keyboard appears when you touch the
MORE→key on the Condiment2 keyboard.
•MENU1/MENU2/MENU3 keyboard
•Function menu 12 (MGR) keyboard
This keyboard appears when you touch the MGR
(FNC.12) key.
•Bill separate/Bill total keyboard
This keyboard appears when you touch the BILL SEPARATE or
BILL TRANS/TOTAL keyboard.
•TEXT1 keyboard
•TEXT2 keyboard
•Function menu 6 (PGM COMMAND) keyboard
This keyboard appears when you touch the PGM COMMAND
key on the PGM mode keyboard.
MGR
(FNC.12)
MORE
VOID
CANCEL
CLEAR
4
7
1
0
5
8
2
MORE
6
9
3
Next-
Condi.
GLU
ENTER
NBAL
TEXT
(FNC.13)
TEXT
(FNC.14)
PAYMEN-
(FNC.11)
START.
MENUE
10
FISH
MENUE
11
MEAT
MENUE
12
DESS.
MENUE
13
HOME
VATSFT
KEY03
KEY02
KEY01
KEY06
KEY05
KEY04
SPECIALITIES
MENUE14 CHICKEN MENUE 15
SUB
(SUB1)
AUTO
MGR
(FNC.12)
MORE
VOID
CANCEL
CLEAR
4
7
1
0
5
8
2
MORE
6
9
3
Next-
Condi.
GLU
ENTER
NBAL
TEXT
(FNC.13)
TEXT
(FNC.14)
PAYMEN-
(FNC.11)
START.
MENUE
10
FISH
MENUE
11
MEAT
MENUE
12
DESS.
MENUE
13
HOME
VATSFT
KEY07
KEY08
KEY09
KEY10
KEY11
KEY12
KEY13
KEY14
KEY15
KEY16
KEY17
KEY18
SPECIALITIES
MENUE14 CHICKEN MENUE 15
SUB
(SUB1)
AUTO
MGR
(FNC.12)
MORE
VOID
CANCEL
CLEAR
4
7
1
0
5
8
2
MORE
6
9
3
Next-
Condi.
GLU
ENTER
NBAL
TEXT
(FNC.13)
TEXT
(FNC.14)
PAYMEN-
(FNC.11)
START.
MENUE
10
FISH
MENUE
11
MEAT
MENUE
12
DESS.
MENUE
13
HOME
VATSFT
KEY19
KEY20
KEY21
KEY22
KEY23
KEY24
KEY25
KEY26
KEY27
KEY28
KEY29
KEY30
SPECIALITIES
MENUE14 CHICKEN MENUE 15
SUB
(SUB1)
P2/Pint
Auto-key
AUTO
MGR
(FNC.12)
MORE
VOID
CANCEL
CLEAR
4
7
1
0
5
8
2
MORE
6
9
3
Next-
Condi.
GLU
ENTER
NBAL
TEXT
(FNC.13)
TEXT
(FNC.14)
PAYMEN-
(FNC.11)
START.
MENUE
10
FISH
MENUE
11
MEAT
MENUE
12
DESS.
MENUE
13
HOME
VATSFT
FOOD-PLU FOOD-PLU
FOOD-PLU FOOD-PLU
FOOD-PLU FOOD-PLU
FOOD-PLU FOOD-PLU
FOOD-PLU FOOD-PLU
FOOD-PLUFOOD-PLU
SPECIALITIES
MENUE14 CHICKEN MENUE 15
SUB
(SUB1)
AUTO
P2
P1
CANCEL
CLEAR
4
7
1
0
5
8
2
6
9
3
00
GLU
ENTER
NBAL
MGR# D-THRU
BILL
Transfer
BILL
Separate
HOME
VATSFT
TIME-OUT TRANS-IN
TIME-IN Misc-function
CLK# GCCOPY
EMPLOYEE# RCP.SW
BREAK TRANS-OUT
WASTE VIP SALE
RA1 PO1
PO2RA2
4
7
1
0
5
8
2
6
9
3
GLU
CLEAR
NBAL
BILL S.
BILL T.
ENTER
AUTO EX-1
NC.TIP
EX-2
CASH/TIP
CHECK
CASH/TL
CREDIT
1
GC-RCPT
(Entertainment)
CREDIT
2CREDIT 3
SUB
TOTAL
HOME
TEXT 01
TEXT 02
TEXT 03
TEXT 05
TEXT 06
TEXT 07 TEXT 13
TEXT 12
TEXT 11
TEXT 10
TEXT 09
TEXT 08
TEXT 04
TEXT 14VOID
TEXT 15
TEXT 16
TEXT 17
TEXT 18
TEXT 19
TEXT 20
Message to Kitchen
(0 price PLU) Message to Buffet (0 price PLU) Message to Bar (0 price PLU) Message to Helper (0 price PLU)
HOME
TEXT 21
TEXT 22
TEXT 23
TEXT 24
TEXT 29
TEXT 30
TEXT 31 TEXT 39
TEXT 38
TEXT 37
TEXT 28 TEXT 36
TEXT 35
TEXT 34
TEXT 33
TEXT 32VOID
TEXT 25
TEXT 26
TEXT 27
CLEAR
MODE
HOME
P DOWN
P UP
AUTO17
AUTO16
AUTO15
AUTO14
AUTO13
AUTO12
AUTO11
AUTO10
CANCEL
1 – 4

•Function menu 7 (X/Z COMMAND) keyboard
This keyboard appears when you touch the X/Z COMMAND key
on the X/Z mode keyboard.
•Payment menu (PAYMENT) keyboard
This keyboard appears when you touch the PAYMENT key.
•PGM mode keyboard
This keyboard appears when you select the PGM mode.
•X/Z mode keyboard
This keyboard appears when you select the X/Z keyboard.
•Drive thru (D-THRU) keyboard
This keyboard appears when you touch the D-THRU key.
•Character keyboard
This keyboard is used when you need to enter text data during
PGM2 mode entries.
CLEAR
MODE
HOME
AUTO25
AUTO24
AUTO23
AUTO22
AUTO21
AUTO20
AUTO19
AUTO18
CANCEL
MGR
(FNC.12)
VOID
RA PO
CANCEL
CLEAR
4
7
1
0
5
8
2
6
9
3
GLU
ENTER
NBAL
ST-VOID
GC-RCPT
(Entertain-
ment)
HOME
VATSFT
( - ) DEDUCTION CREDIT 3
% DEDUCTION
DEPOSIT
EXCHANGE 1
( - ) DEPOSIT EXCHANGE 2
H-TRANS CREDIT 2
NC.TIP CREDIT 1
CASH TIP CHECK
CASH/TLSUB TOTAL
BILL
Transfer
BILL
Separate
00
AUTO
4
7
1
0
5
8
2
6
9
3
00
P DOWN
P UP
EMPL#
CLK#
VOID
MGR#
AUTO22
AUTO21
X/QTY AUTO25
AUTO24
AUTO23
CANCEL
CLEAR
LIST
MODE
PGM COMMAND
ENTER
CASHCALL
DELETE
NEXT
TEXT ENTRY
PREVIOUS
4
7
1
0
5
8
2
6
9
3
00
P DOWN
P UP
EMPL#
CLK# MGR#
AUTO22
AUTO21
X/QTY AUTO25
AUTO24
AUTO23 CANCEL
CLEAR
LIST
MODE
Z/X COMMAND
ENTER
CASH
CLEAR
P DOWN
P UP
CLK#HOME
HOME
CANCEL WAIT
RECALL
VATSFT
NEW CAR ENTRY
OPEN THE CAR
ENTER
(Page 1)
(Page 2)
1 – 5

Function keys list (default keyboard and labels)
Caption (default) Function
HOME Used to return to HOME keyboard.
CANCEL Used to cancel your current operation or
menu or return to previous menu.
CLEAR Used to clear the entered data
(amounts/rates/parameters, etc.) and the
error state.
MODE Used to go to MODE selection window or
to return to HOME keyboard.
↑Used to control the cursor (up arrow).
↓Used to control the cursor (down arrow).
←MORE Used to change the keyboard.
→MORE Used to change the keyboard.
ENTER Used to select item/menu or entered data.
SUB Used to go to the sub-keyboard.
CASH/TL Used to enter the direct cash/amount
tendered operation, or to finalize the PGM
job.
0 thru 9 Used to enter a numeric data (0 thru 9).
00 Used to enter a numeric data (00).
000 Used to enter a numeric data (000).
• Used to enter a fractional part, or to toggle
between two or more options.
X/QTY Used to enter a quantity or time.
SUB TOTAL Used to display subtotals.
P UP Used to scroll page up.
P DOWN Used to scroll page down.
BKSPC Used to backs up the cursor for deleting
the character or figure at the left of the
cursor.
DELETE Used to delete a character or figure in the
cursor position.
DIF ST Used to calculate the difference subtotal.
# Used to enter a non-add code.
NS Used to execute a no-sale function.
SCALE Used to enter a weight for the item entry.
OPN TR Used to enter the open tare.
PLU Used to enter a PLU/subdepartment from
the list by using a code.
GCCOPY Used to take a copy of guest check.
L1 thru L10 Used to shift the direct PLU key level
(level 1 thru 10).
P1 thru P7 Used to shift the PLU price level (level 1
thru 7).
VP Used to perform the validation print.
SLIP Used to print the slip.
RCPT Used to print the receipt after transaction.
VOID Used to void a last item, or used for the
cursor void function.
ST VD Used to void an entire transaction
(subtotal void).
REFUND Used to enter the refund item.
RETURN Used to enter the returned item.
%1 thru %9 Used to enter the percent calculation
(percent 1 thru 9).
(–)1 thru (–)9 Used to execute the discount entry
(discount 1 thru 9).
VAT Used to enter the manual VAT.
AUTO to AUTO25 Used to enter the automatic sequencing
(auto 1 thru auto 25).
CASH2 Used to enter the cash 2 payment.
CHK thru CHK4 Used to enter the check payment (check 1
thru 4).
Caption (default) Function
CR1 thru CR8 Used to enter the credit sale (credit 1 thru
8).
EXCHANGE1 to
EXCHANGE9 Used to creates a subtotal in foreign currency (exchange 1 thru 9).
OPEN THE TABLE Used to lookup the guest check.
OPEN THE CAR Used to lookup the guest check (for
drive-thru function).
NBAL Used to open a new guest check.
NEW CAR ENTRY Used to open a new guest check (for
drive-thru function).
FINAL Used to finalize the guest check
temporarily (with the tax calculation).
H.T. Used to perform the hotell transfer
function.
RA and RA2 Used to enter the received-on-account
(RA 1 and 2).
PO and PO2 Used to enter the paid-out (PO 1 and 2).
1/2 Used to entry half penny.
AMOUNT Used to enter an item amount.
PINT Used to perform the pint entry.
VATSFT Used to perform the VAT shift entry.
VIP Used to enter the vip sale.
GUEST# Used to enter the guest number.
DEPO Used to enter the deposit.
DEP.RF Used to refund the deposit.
BILL TRANS/TOTAL Used to perform the bill transfer/bill
totalizing function.
BILL SEPARATE Used to perform the bill separate function.
TRANS OUT Used to enter the transfer-out function.
TRANS IN Used to enter the transfer-in function.
C.BILL Used to print the bill.
GUEST CHECK
RCPT Used to print the details of the guest check on the receipt.
CASH TIP Used to enter the cash tip.
NON CASH TIP Used enter the non-cash tip.
TIP RAID Used to execute the tip paid function.
WITH Used to add a PLU to the set PLU.
W/O Used to delete a linked PLU from the set
PLU.
TEXT# Used to enter the text number to print the
free text.
TEXT1 thru TEXT10 Used to print the free text (free text 1 thru
10).
CLK# Used to enter the clerk code.
CLK01 thru CLK10 Used to assign the clerk.
CHK PR Used to print the check.
MGR# Used to enter the manager code.
EMPL# Used to enter the employee code.
REPEAT Used to repeat a last item entry.
PERSN# Used to enter the person number.
I.PAY Individual payment key
MISC FUNCTIONS Used to display the miscellaneous
function menu.
RCP.SW Used to switch the receipt printing state
(ON/OFF).
TIME-IN Used to enter time-in operation.
TIME-OUT Used to enter time-out operation.
BREAK Break key
D.SFT1 thru D.SFT4 Used to change the department code for
a PLU (department shift 1 thru 4).
MENU01 to
MENU50 Used to go to the direct PLU menu (menu 1 thru 50).
1 – 6

Caption (default) Function
(x)/EX Used to go to the function menu 1
keyboard (q’ty/exchange entry).
%/(–) Used to go to the function menu 2
keyboard (discount/percentage entry).
MISC Used to go to the function menu 3
keyboard (the miscellaneous function
keyboard).
GUEST CHECK Used to go to the function menu 4
keyboard (guest check entry).
TEXT Used to go to the function menu 5
keyboard (text entry).
PGM COMMAND Used to go to the function menu 6
keyboard (PGM mode command).
X/Z COMMAND Used to go to the function menu 7
keyboard (X/Z mode command).
PAYMENT Used to go to the payment menu
keyboard.
WAIT Used to shift the corresponding guest
check to the wait mode (for drive-thru).
RECALL Used to re-call the corresponding guest
check to the registration mode (for
drive-thru).
WASTE Used to enter/release the WASTE mode.
NEXT COMMAND Used to skip the next table of condiments.
D-THRU Used to go to the drive-thru menu
keyboard (guest check entry for
drive-thru).
ENTERTAINMENT Used to print the entertainment bill.
Clerk Keys
This POS terminal allows the operator to use the following four clerk
identification systems:
•Real clerk keys (standard 6 clerks/max. 126 clerks)
•Clerk code entry (max. 255 clerks)
•Clerk entry keys (max. 10 clerks)
•WMF clerk keys (max. 127 clerks)
The standard POS terminal has been shipped with the real clerk key
system being programmed. If you want to change the clerk identifica-
tion system, contact your authorized SHARP dealer.
Real clerk keys (1, 2, 3, 4, 5, and 6)
These keys serve to identify clerks. Put one of the 1 through 6 keys in
the clerk switch.
Clerk code entry (1 through 9999)
Enter the clerk code by using the following procedure:
XXXX
Clerk code →CLK# →
Clerk entry keys
CLK1 ∼CLK10
These keys identify clerks. Touch any one of these keys.
WMF clerk keys
Put one of the WMF clerk keys in the WMF clerk switch.
2) Screen save mode
To save electrical power or the display’s life, your POS terminal is
provided with the screen save function. This function can turn the
LCD backlight off when the POS terminal is left idle for an extended
period of time. You can program the time for which your POS terminal
should keep the normal status (in which the backlight is "ON") before
it goes into the screen save mode.
To exit the screen save mode, touch a key.
3) Display Adjustment
You can adjust the brightness and contrast of the display by using the
corresponding controls.
Contrast control
Turning the control backwards
darkens the display and turning
it forwards lightens the display.
Brightness control
Turning the control backwards
darkens the display and turning it
forwards brightens the display.
1 – 7

CHAPTER 2. OPTIONS
Satelite PC
<Local xxxxxxx>
Remote Printer
<Option>
ER-04RP/03RP
RS-232 Communication
EFT Terminal
<Local xxxxxxx>
PC
<Local xxxxxxx>
PC
<Local xxxxxxx> Drink Dispenser
<Local xxxxxxx>
Scale
<Local xxxxxxx>
CAT
<Local xxxxxxx>
(RS-232)
R/J Printer
<Option>
ER-01PU
(IR)
MCR
<Option>
UP-E12MR2
Poll Display
<Option>
UP-P16DP
NEW NEW
NEW
NEW
NEW
RS-232 Board
<Option>
ER-A7RS
XXX.2/
Max 6point
EFT VF Board
<Option>
ER-02EF
Mastermachine (SRN)
Remote
Drawer
<Option>
ER-03DW/
04DW/05DW
XXXXXX
memory
board
<Option>
UP-P02MB2
XXXX Printer
<Option>
UP-T80BP
xxxxxxxxxx
IR Communication
1. System configuration
2 – 1

2. Sales Options
No. CLASSIFICATION COMPONENT NAME MODEL NAME REMARK
1 Printer External R/J printer ER-01PU Via RS-232 I/F
Remote printer ER-03RP Via SRN I/F
ER04RP
Built-in printer UP-T80BP Via RS-232 (TTL level)
2 Display Remote display (Pole type) UP-P16DP 11-Dig. 7-Seg.+16-Dig. Dot
3 Drawer Remote drawer ER-03DW
ER-04DW
ER-05DW
Coin case ER-48CC2 4B/8C
ER-48CC3 4B/8C
ER-58CC2 5B/8C
4 Memory Expansion RAM disk board UP-P02MB2 2M bytes PS-RAM board
5 On-line function RS232 I/F board ER-A7RS 2 ports RS232 I/F and MCR I/F
6 Data back up system Preset loader ER-02FD FD unit
IR I/F CE-IR2 Wireless I/F for IR communication
CE-IR4
7 OTHER MCR (Magnetic Card Reader) UP-E12MR2 for ISO 1 & 2 stripe card
EFT terminal I/F ER-02EF
3. Local purchase options
No. COMPONENT NAME MODEL NAME
1 External printer TM-T85/T88
2 Slip printer TM-U295
TM-H5000
3 Scale I/F
4 Drink Dispensor
4. Service options
No. NAME PARTS CODE DESCRIPTION
1 1 hole clerk key
The key No.1 to No.6 ore supplied together with UP-
5700.
LKGIM1004BH07 Key No. 7
LKGIM1004BH08 Key No. 8
LKGIM1004BH09 Key No. 9
LKGIM1004BH10 Key No. 10
LKGIM1004BH11 Key No. 11
LKGIM1004BH12 Key No. 12
LKGIM1004BH13 Key No. 13
LKGIM1004BH14 Key No. 14
LKGIM1004BH15 Key No. 15
LKGIM1004BH16 Key No. 16
LKGIM1004BH17 Key No. 17
LKGIM1004BH18 Key No. 18
LKGIM1004BH19 Key No. 19
LKGIM1004BH20 Key No. 20
LKGIM1004BH21 Key No. 21
LKGIM1004BH22 Key No. 22
LKGIM1004BH23 Key No. 23
LKGIM1004BH24 Key No. 24
LKGIM1004BH25 Key No. 25
LKGIM1004BH26 Key No. 26
LKGIM1004BH27 Key No. 27
LKGIM1004BH28 Key No. 28
2 – 2

No. NAME PARTS CODE DESCRIPTION
1 1 hole clerk key
The key No.1 to No.6 ore supplied together with UP-
5700.
LKGIM1004BH29 Key No. 29
LKGIM1004BH30 Key No. 30
LKGIM1004BH31 Key No. 31
LKGIM1004BH32 Key No. 32
LKGIM1004BH33 Key No. 33
LKGIM1004BH34 Key No. 34
LKGIM1004BH35 Key No. 35
LKGIM1004BH36 Key No. 36
LKGIM1004BH37 Key No. 37
LKGIM1004BH38 Key No. 38
LKGIM1004BH39 Key No. 39
LKGIM1004BH40 Key No. 40
LKGIM1004BH41 Key No. 41
LKGIM1004BH42 Key No. 42
LKGIM1004BH43 Key No. 43
LKGIM1004BH44 Key No. 44
LKGIM1004BH45 Key No. 45
LKGIM1004BH46 Key No. 46
LKGIM1004BH47 Key No. 47
LKGIM1004BH48 Key No. 48
LKGIM1004BH49 Key No. 49
LKGIM1004BH50 Key No. 50
LKGIM1004BH51 Key No. 51
LKGIM1004BH52 Key No. 52
LKGIM1004BH53 Key No. 53
LKGIM1004BH54 Key No. 54
LKGIM1004BH55 Key No. 55
LKGIM1004BH56 Key No. 56
LKGIM1004BH57 Key No. 57
LKGIM1004BH58 Key No. 58
LKGIM1004BH59 Key No. 59
LKGIM1004BH60 Key No. 60
LKGIM1004BH61 Key No. 61
LKGIM1004BH62 Key No. 62
LKGIM1004BH63 Key No. 63
LKGIM1004BH64 Key No. 64
LKGIM1004BH65 Key No. 65
LKGIM1004BH66 Key No. 66
LKGIM1004BH67 Key No. 67
LKGIM1004BH68 Key No. 68
LKGIM1004BH69 Key No. 69
LKGIM1004BH70 Key No. 70
LKGIM1004BH71 Key No. 71
LKGIM1004BH72 Key No. 72
LKGIM1004BH73 Key No. 73
LKGIM1004BH74 Key No. 74
LKGIM1004BH75 Key No. 75
LKGIM1004BH76 Key No. 76
LKGIM1004BH77 Key No. 77
LKGIM1004BH78 Key No. 78
LKGIM1004BH79 Key No. 79
LKGIM1004BH80 Key No. 80
LKGIM1004BH81 Key No. 81
LKGIM1004BH82 Key No. 82
LKGIM1004BH83 Key No. 83
LKGIM1004BH84 Key No. 84
LKGIM1004BH85 Key No. 85
LKGIM1004BH86 Key No. 86
LKGIM1004BH87 Key No. 87
LKGIM1004BH88 Key No. 88
2 – 3

No. NAME PARTS CODE DESCRIPTION
1 1 hole clerk key
The key No.1 to No.6 ore supplied together with UP-
5700.
LKGIM1004BH89 Key No. 89
LKGIM1004BH90 Key No. 90
LKGIM1004BH91 Key No. 91
LKGIM1004BH92 Key No. 92
LKGIM1004BH93 Key No. 93
LKGIM1004BH94 Key No. 94
LKGIM1004BH95 Key No. 95
LKGIM1004BH96 Key No. 96
LKGIM1004BH97 Key No. 97
LKGIM1004BH98 Key No. 98
LKGIM1004BH99 Key No. 99
LKGIM1004BH00 Key No. 100
LKGIM1004BHA1 Key No. 101
LKGIM1004BHA2 Key No. 102
LKGIM1004BHA3 Key No. 103
LKGIM1004BHA4 Key No. 104
LKGIM1004BHA5 Key No. 105
LKGIM1004BHA6 Key No. 106
LKGIM1004BHA7 Key No. 107
LKGIM1004BHA8 Key No. 108
LKGIM1004BHA9 Key No. 109
LKGIM1004BHA0 Key No. 110
LKGIM1004BHB1 Key No. 111
LKGIM1004BHB2 Key No. 112
LKGIM1004BHB3 Key No. 113
LKGIM1004BHB4 Key No. 114
LKGIM1004BHB5 Key No. 115
LKGIM1004BHB6 Key No. 116
LKGIM1004BHB7 Key No. 117
LKGIM1004BHB8 Key No. 118
LKGIM1004BHB9 Key No. 119
LKGIM1004BHB0 Key No. 120
LKGIM1004BHC1 Key No. 121
LKGIM1004BHC2 Key No. 122
LKGIM1004BHC3 Key No. 123
LKGIM1004BHC4 Key No. 124
LKGIM1004BHC5 Key No. 125
LKGIM1004BHC6 Key No. 126
5. Service tools
No. NAME PARTS CODE PRICE DESCRIPTION
1 Terminator(50 Ω)QCNCM7145RCZZ AZ for SRN in-line system
2 MCR test card UKOG-6718RCZZ BE for UP-E12MR2
3 RS232 loop back connector UKOG-6705RCZZ BC for RS232 connector
4 Expansion PWB CKOG-6724BHZZ BX
6. Supplies : None
2 – 4

7. How to use service tools
5-1. Expansion PWB : CKOG-6724BHZZ
•Extrenal view
•Plain view
•Connection diagram
5-2. MCR test card: UKOG-6718RCZZ
•Used when executing the diagnostics of the UP-E12MR2.
•External view
Test pins : Used to check the bus signals.
Bus connector : Used to check the bus signals.
Connected to the UP-3300 Mother PWB.
UP-3300 bus connector
ER-A7RS
2 – 5

CHAPTER 3. SERVICE PRECAUTION
1. Adjustment for SRN (IN-LINE) interface
circuit
If transistor Q6 in the transmitter/receiver section has been replaced
or if the SRN level requires readjustment, the following alignment is
required:
1) Tools and Instruments Required
1Oscilloscope (50MHz or better). . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2UP-3300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2) Dummy Network Specifications
Fig. 1 Dummy network
The oscillator should be connected to the points indicated by ⊕and
$.
⊕: Connect the positive side of the oscillator.
$: Connect the negative side of the oscillator.
3) Connections
Fig. 2
Attach the BNC connector to the SRN connector (CN2) on the main
PWB.
4) Alignment Procedure
1When Using an Oscillator
a) Checking the 1MHz oscillator output
Using an oscilloscope check the 1MHz oscillator’s output waveform.
Fig. 3 1MHz oscillator output waveform
NOTE: The oscillator used should have an output impedance of
50Ω.
b) Connecting the oscillator and its adjustment
Connect a dummy network or branch-trunk network to the output of
the SRN connector (CN2), and connect the oscillator to the dummy or
branch-trunk network.
*Waveform adjustment
Adjust VR1 until the signal waveform as shown in Fig. 5 is ob-
tained across IC5 (pin 15 of the 75115) and GND pin.
Turning VR1 clockwise extends the interval of T1.
Fig. 5 Receiver regeneration waveform (with dummy network)
Fig. 6 Board location
2. Calibration
1. Calibration
The coordinates on the touch panel and those on the VGA display
may not match for the following reasons.
•The physical deviation between the touch panel and display
•Variations in "electric resistance>coordinate" conversion on the
touch panel
Correction of such a deviation is called calibration.
2. Timing of starting calibration
Calibration is started at the following two cases:
– SRV reset/MRS –
1) When touch panel is pressed:
Calibration is started when PROGRAM reset/MRS is performed
with the touch panel pressed.
2) When no calibration has been performed:
Calibration is started when the calibration data held by the touch
panel controller is broken.
But case 2 isn’t performed if case 1 is performed prior to the
second.
Calibration is also started when the EEPROM on the touch panel
PWB is replaced.
NOTE: If the touch panel unit is replaced for any reason such as a
repair, start calibration, following case 1).
3. Calibrationspecifications
1) The character string "Calibration Mode" is displayed.
2) If the touch is kept pressed, the machine waits for the finger
leaving the touch panel.
3) The character string "Touch these crosses" is displayed.
4) Entering correction mode
The command "Entering correction mode" is issued to the touch
panel controller.
At this step, the coordinate data of the four corners in the input
area are passed to the controller.
R1 100 Ω J (1/4W carbon)
R2 150
Ω J (1/4W carbon)
C1 0.01
µ
F
(
m
y
lar firm
)
C1
R1
R2
BNC connector
Main PWB
5V
0V
0.5µ S 0.5µ S
VOH
VOL
T1 = 580 to 620ms
T2 = 380 to 420ms
T1 T2
CN2
VR1
IC5
R2
Pin No.15
A
3 – 1

5) Correction points are displayed
The correction points are displayed.
All of the nine correcting points are displayed as follows using the
mark "+". The "+" mark is 18 by 18 dots with 2 dots thick.
6) Correction points are input
Arbitrary correction points are input. Coordinate data correspond-
ing to its input are output from the touch controller. Note the data
are those of the initial coordinates. (Refer to the table below.)
The point from where the finger leaves the touch panel is defined
as the correction point input position (OFF position).
The data on the nearest correction point is checked, and if almost
appropriate, (regarding data of the initial coordinates, within +/-
100 dots and +/-5mm in size) the command "correction data set"
is issued to the controller. When the panel is released and it is
possible to correct with the panel touched, the mark "+" turns
green.
If the input coordinates are very far from the correction point, it will
be neglected. If the command "correction data set" is terminated
normally, the mark "+" at the correction point turns black.
The input coordinate data are those of the initial coordinates, and
the relation to the correction points is as follows:
The data of the initial coordinates of correction points
393, 402 2080, 402 3767, 402
393, 2048 2080, 2048 3767, 2048
393, 3697 2080, 3697 3767, 3697
7) Step 6) is repeated for the nine correction points.
Correction is performed in an arbitrary order. At first all of the nine
points are displayed in white and they turn black as corrected.
8) After all of the points are corrected, the command "correction
mode end" is issued to the controller.
The maximum coordinates are (4096, 4096).
9) The display mode is returned to the text mode.
*If the power supply is turned off during correction, the following
messages are displayed and all the steps are started over again.
Calibration failed.
Touch the panel to try again
Calibration flow
4. Touch panel/VGA coordinates
•Touch panel configuration (unit: mm)
•Touch panel coordinates
(16,14) (320,14) (624,14)
(16,240) (320,240) (624,240)
(16,465) (320,465) (624,465)
18 dots
18 dots
VGA Display
N
Y
Y
N
N
Y
N
Y
N
Y
Nine correction points are
displayed on VGA screen
Correction mode
Panel pressed?
Panel pressed?
Not-yet corrected
point +/-100?
Correction error?
Correction point is thined
All of nine points
finished?
Coordinates are obtained
from touch panel controller
Coordinates are obtained
from touch panel controller
Correction data set
Correcting point>corrected
Correction mode end
172.9(y2)
14.5(y1)
187.4(y)
18.2(x1)
229.4(x2)
243.8(x)
(640,480)
(4096,4096)
(4096,4096)
(0,0) Initial coordinates
(0,0) Touch panel coordinates (4096x4096)
(0,0) VGA coordinates
3 – 2

Initial coordinates (xi, yi) ↔Touch panel coordinates (xt, yt) conver-
sion
xt = (xi - 4096*x1/x)*(x / (x2-x1))
yt = (yi - 4096*y1/y)*(y / (y2-y1))
Touch panel coordinates (xt, yt) ↔VGA coordinates (xv, yv) conver-
sion
xv = xt * 640 / 4096
yv = yt * 480 / 4096
•Coordinates of correction points
Initial coordinates
393, 402 2080, 402 3767, 402
393, 2048 2080, 2048 3767, 2048
393, 3697 2080, 3697 3767, 3697
Touch panel coordinates
100, 100 2048, 100 3996, 100
100, 2048 2048, 2048 3996, 2048
100, 3996 2048, 3996 3996, 3996
VGA coordinates
16, 14 320, 14 624, 14
16, 240 320, 240 624, 240
16, 465 320, 465 624, 465
3. IPL (Initial program Loading) function
1) Introduction
The application software of the UP-3300 written in the flash ROM.
In the following cases, writing procedure of the application software
into the flash ROM is required
•When the flash ROM is replaced with new one. The service part
flash ROM does not include the application software in it.
•When IPL writing is required because of change in the software.
*The service part ofthe main PWB unit includes the flash ROM with
the application software written in it, and there is no need for
writing the application software when replacing the main PWB unit.
2) IPL procedure
There are two ways of IPL procedures.
•IPL from P-ROM via ER-A7RS
•IPL from PC via IR ( infrared ) communication (Please refer the
next section)
The detailed descriptions on the above procedures are given below.
3) IPL from P-ROM via ER-A7RS
(1) Install the two master ROMs to the IC socket (IC12 , IC13) on the
ER-A7RS.
Master ROM -1 : VHI27801RAFxx
Master ROM -2 : VHI27801RAGxx
(2) IPL sitch on the ER-A7RS : Set the IPL SW to ON position.
(3) Install the ER-A7RS to the UP-3300. (The UP-3300 power should
be turned OFF.)
(4) Turned on the power of the UP-3300.
(5) The buzzer sounds intermittently during the running of IPL and the
program finishes after the buzzer gives five beeps at short inter-
vals.
(6) Turn OFF the power of the UP-3300.
(7) Remove the ER-A7RS from the UP-3300.
(8) Perform the Master reset .
4. UTL33.EXE (UP-3300 Series Utility tool)
1. Outline
This specification covers the utility program "UTL33.EXE" for UP-
3300 series. The "UTL33.EXE" is a program which runs on the PC
DOS prompt screen, it is connected to the UP-3300 through IR. It has
the following functions: (1) UP-3300 IPL operation; (2) LOGO data
rewrite for built-in printer UP- T80BP; and (3) program rewrite.
2. System requirements
PC and UP-3300 are connected through IR.
Fig 1. Connection between PC and UP-3300
3. Functions
The following three functions become available:
(1) UP-3300 program rewrite (IPL)
The UP-3300 program is updated. S-type files or ER01FD type
data files are used for ROM data.
(2) LOGO data rewrite
The LOGO STAMP data for the UP-T80BP is set.
Black-and-white BMP/PCX data is used and the image size is up
to 576x240 dots.
(3) Program rewrite (IPL)
The UP-T80BP program is updated. S-type files are used for ROM
data.
According to the contents of the file, "UTL33.EXE" automatically
selects the appropriate protocol from the three types described
above. 1
IPL SW
OFF
ON
IC13 ROM2
IC12 ROM1 MASTER
P-ROM -1
MASTER
P-ROM -2
RS-232C
CE-IR4
PC
without IR UP-3300
PC with IR UP-3300
1. PC + CE-IR4 system
2. PC only system
3 – 3

4.
4.1 UP-3300 IPL
No Procedure on P.C. side No Procedure on UP-3300 side
1 Install "UTL33.EXE" on the P.C. 2 Turn OFF the power.
3 Select "IPL Mode".
Set "IPL Switch" of UP-3300 to "ON".
4 Turn ON the power.
5 Starting of "IPL Mode".
UP-3300 shows
"IPLfromIR"
6 Connect P.C. and UP-3300 via IR. (Fig 1)
7 Execute "UTL33.EXE" on P.C.
Operation:
>UTL33 3300_1.ROM 3300_2.ROM
("3300_1.ROM" and "3300_2.ROM" are file name of S-type
ROM object.)
8 Program data is sent to UP-3300 automatically. 8 Program data is received from P.C. automatically.
UP-3300 shows
9 "UTL33.EXE" is completed.
P.C. shows
"Completed."
9 UP-3300 shows
"Completed."
10 Turn OFF the power.
11 Select "Normal Mode".
Set "IPL switch" to "OFF".
12 Execute "Service Reset" on UP-3300.
IPL SW
ON
IR Filter
IPL from IR
IPL from IR
Connected IRDA 115200
21 22 23 24 25 26 27 28
IPL from IR
Connected IRDA 115200
21 22 23 24 25 26 27 28
29 2A 2B 2C 2D 2E 2F
Completed.
IPL from IR
Connected IRDA 115200
30 31 32 33 34 35 36 37
38 39 3A 3B 3C 3D 3E 3F
Completed.
3 – 4

4.2 UP-T80BP LOGO
No Procedure on P.C. side No Procedure on UP-3300 side
1 Install "UTL33.EXE" on the P.C. 2 Enter the SRV mode. Then turn OFF the power or UP-3300.
3 While pressing the On-Line key, tum ON the power of UP-3300.
Keep pressing the On-Line key, and then press the Feed key
also. (Don’t move a finger from the On-line key.)
4 UP-T80BP enters into LOGO mode.
UP-T80BP prints out
"****************".
5 Go into "UP-T80BP Utility mode".
Select "6 UP-T80BP Utility" in SRV mode.
6 Starting of "UP-T80BP Utility mode".
UP-3300 shows
7 Connect P.C. and UP-3300 via IR. (Fig 1)
8 Execute "UTL33.EXE" on P.C.
Operation:
>UTL33 LOGO.BMP
("LOGO.BMP" is a file name of Bit-Map image.)
9 Program data is sent to UP-3300 automatically. 9 Program data is received from P.C. automatically.
10 "UTL33.EXE" is completed.
P.C. shows
"Completed."
10 ER-3300 shows
"Completed."
And UP-T80BP prints out the LOGO image.
11 Touch "OK" button.
12 Touch "EXIT" button.
13 Turn OFF the power of UP-3300.
14 Execute "Master Reset" on UP-T80BP.
4.3 UP-T80BP IPL
No Procedure on P.C. side No Procedure on UP-3300 side
1 Install "UTL33.EXE" on the P.C. 2 Turn OFF the power of UP-3300.
3 Select "IPL Mode" on UP-T80BP.
Set the Bit 1 of DipSwitch 2 to "ON" to enter "IPL Mode".
4 While pressing both the Feed key and the On-Line key, turn ON
the power of UP-3300.
The ERROR Lamp and the On-line Lamp of UP-T80BP is
blinking.
UP-T80BP Utility
EXIT
UP-T80BP Utility
Normal modeEXIT
UP-T80BP Utility
Normal mode
EXIT
Complete
OK
IPL SW
ON
IR Filter
3 – 5

No Procedure on P.C. side No Procedure on UP-3300 side
5 UP-T80BP enters into IPL mode when the Feed key is pressed.
(UP- T80BP clears the application program which is in its own
flash ROM.)
The ERROR Lamp is blinking and the On-Line Lamp is
turned off.
6 UP-T80BP waits the application program data.
The ERROR Lamp is turned off and the On-Line Lamp is
turned on.
7 Enter "UP-T80BP Utility" mode.
Select "6 UP-T80BP Utility" in SRV mode
8 Starting of "UP-T80BP Utility" mode.
UP-3300 shows
9 Connect P.C. and UP-3300 via IR. (Fig 1)
10 Execute "UTL33.EXE" on P.C.
Operation:
>UTL33 T80BP.ROM
("T80BP.ROM" is a file name of S-type object.)
11 Program data is sent to UP-3300 automatically. 11 Program data is received from P.C. automatically.
The On-line Lamp of UP-T80BP starts blinking.
12 "UTL33.EXE" is completed.
P.C. shows
"Completed."
12 ER-3300 shows
"Completed."
The On-line Lamp of UP-T80BP stops blinking.
13 Touch "OK" button.
14 Touch "EXIT" button.
15 Turn OFF the power of UP-3300.
16 Select "Normal Mode" on UP-T80BP.
Set the Bit 1 of DipSwitch 2 to "OFF" to enter "Nomal Mode".
17 Execute "Master Reset" on UP-T80BP.
UP-T80BP Utility
EXIT
UP-T80BP Utility
EXIT
IPL mode
IPL mode
UP-T80BP Utility
EXIT
Complete
OK
<Usage of "UTL33.EXE">
"UTL33.EXE" is a utility program on P.C. - a program that sends the
application program data of UP-3300, the image data of the Logo
stamp of UP-T80BP or the application program data of UP-T80BP in
order to replace them.
Syntax
UTL33 [-Fn] [-Cn] filename [filename ...]
Parameter
filename
Specifies the name file which you want to send.
For UP-3300 IPL S-type ROM object file
For UP-T80BP LOGO STAMP BMP/PCX file
For UP-T80BP IPL S-type ROM object file
Switches
-FnSpecifies the function. Valid values for n are in the range 1
through 3.
1: UP-3300 IPL
2: UP-T80BP LOGO STAMP
3: UP-T80BP IPL
Normally, UTL33.EXE takes the suitable function automatically.
If the automatic selection does not work correctly, please use this
switch.
-CnSpecifies the number of the serial (COM) port. Valid values for n
are in the range 1 through 2.
The default value is 1 (COM1).
Example
For UP-3300 IPL.
UTL33 3300_1.ROM 3300_2.ROM
For UP-T80BP LOGO STAMP (To use COM2).
UTL33 -C2 LOGO.BMP
For UP-T80BP IPL (To use the switch "-F").
UTL33 -F3 80BP.ROM.
3 – 6