Sharp UP-3300 User manual

SERVICE MANUAL
CODE: 00ZUP3300USME
POS TERMINAL
MODEL UP-3300
(For "U" & "A" version)
SHARP CORPORATION This document has been published to be used
for after sales service only.
The contents are subject to change without notice.
Parts marked with " ! " is important for maintaining the safety of the set. Be sure to replace these parts with specified
ones for maintaining the safety and performance of the set.
CHAPTER 1. SPECIFICATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
CHAPTER 2. OPTIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
CHAPTER 3. SERVICE PRECAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
CHAPTER 4. PROGRAM RESET AND SRV MODE . . . . . . . . . . . . . . . . . . . . . . . 3-8
CHAPTER 5. MASTER RESET (ALL MEMORY CLEAR) . . . . . . . . . . . . . . . . . . . 5-1
CHAPTER 6. DIAGNOSTICS SPECIFICATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
CHAPTER 7. CIRCUIT DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
CHAPTER 8. CIRCUIT DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
CHAPTER 9. PWB LAYOUT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
PARTS GUIDE
CONTENTS

BATTERY DISPOSAL
Contains Nickel Metal Hydride Battery. Must be Disposed of Properly.
Contact Local Environmental Officials for Disposal Instructions.

CHAPTER 1. SPECIFICATIONS
1. Appearance
External view
Front view Rear view
2. Rating
External dimensions 11.6(W) ×16.3(D) ×12.6(H) in.
(295(W) ×414.5(D) ×320(H) mm)
Weight 14.6 lbs. (6.6 kg)
Power source 120V AC ±10% 60 Hz
Power consumption Stand-by: 27W
Operating: 51W (max.)
Working temperatures 32 to 104°F (0 to 40°C)
3. Displays
This POS terminal is equipped with a color LCD operator display and
a two-line customer display.
The operator display is a touch panel.
The operations can be performed by touching the screen (that shows
keys or items in the receipt window) of the operator display.
1) Operator display (touch panel)
3-1. Display
1) Front display
ITEM SPECIFICATIONS NOTE
Type DSTN color LCD
with back light With 256 colors ∗
Screen size 10.4" Full screen
Dot format 640 (W) ×480 (H) mm Full dot
Dot size 0.09 ×RGB(W) ×0.31 mm
Dot space 0.02 mm
∗Note that the application software for the UP-3300 uses 16 colors.
The display can be tilted to the best viewing angle by sliding the rear
stand.
Operator display
(touch panel)
Top cabinet
Money
checking
space
IR receiver cover
Brightness control
Contrast control
Bottom cabinet
Customer display
Side cover
Power switch
Insure that the power
switch is placed in the
OFF position prior to
connecting AC power.
Be sure to push the
button on the rear
stand when sliding it.
1 – 1

Screen example (REG mode)
NOTE: The size of a display area depends on the layout of a touch-panel keyboard (ex. key size) or the function mode (ex. drive-through
function).
Display example 1 (REG mode)
Display example 2 (PGM mode)
Numeric entry:
An entered figure appears
at the cursor position.
Window
Status indication Mode caption Time
Touch-panel
keyboard
Window:
In the PGM mode, programmable
items are listed.
Server code
Mode caption TimeServer name
Double-size character mode indicator(W):
Apperars when the double-size character
mode is selected during text programming.
Double-size character mode indicator(W):
Apperars when the double-size character
mode is selected during text programming.
Window:
In the PGM mode, programmable
items are listed.
Mode caption TimeServer name
Server code
1 – 2

Keyboard layout (default)
•Home keyboard
This keyboard appears when touch the HOME key.
•Main2 keyboard
This keyboard appears when you touch the MORE→key on the
Home keyboard.
•Main3 keyboard
This keyboard appears when you touch the MORE→key on the
Function2 keyboard.
•Sub keyboard
This keyboard appears when you touch the SUB key on the
Home keyboard.
•Sub2 keyboard
This keyboard appears when you touch the MORE→key on the
Sub keyboard.
•Sub3 keyboard
This keyboard appears when you touch the MORE→key on the
Sub2 keyboard.
•Condiment/Menu keyboard
This keyboard appears when you touch the MENU key in a condi-
ment PLU entry.
The Condiment/Menu2 keyboard appears when you touch the
MORE→key on the Condiment/Menu keyboard.
The Condiment/Menu3 keyboard appears when you touch the
MORE→key on the Condiment/Menu2 keyboard.
•Function menu 1 (QTY) keyboard
This keyboard appears when you touch the QTY key on the
Home, Main2, or Main3 keyboard.
•Function menu 2 (DISC.) keyboard
This keyboard appears when you touch the DISC. key on the
Home, Main2, or Main3 keyboard.
QTY DISC. MISC G.CHK MGR
MENU01 MENU02 MENU03 MENU04 MENU05
L1 L2 L3 SUB
000011
000012
000013
000014
000015
000006
000007
000008
000009
000010
000001
000002
000003
000004
000005
MODE CLEAR
P UP
P DOWN
HOME CANCEL MORE
VOID
RFND
MORE
D-THRU
PAYMEN
QTY DISC. MISC G.CHK MGR
MENU01 MENU02 MENU03 MENU04 MENU05
L1 L2 L3 SUB
000026
000027
000028
000029
000030
000021
000022
000023
000024
000025
000016
000017
000018
000019
000020
MODE CLEAR
P UP
P DOWN
HOME CANCEL MORE
VOID
RFND
MORE
D-THRU
PAYMEN
QTY DISC. MISC G.CHK MGR
MENU01 MENU02 MENU03 MENU04 MENU05
L1 L2 L3 SUB
000041
000042
000043
000044
000045
000036
000037
000038
000039
000040
000031
000032
000033
000034
000035
MODE CLEAR
P UP
P DOWN
HOME CANCEL MORE
VOID
RFND
MORE
D-THRU
PAYMEN
MODE CLEAR
P UP
P DOWN
HOME CANCEL
VOID
RFND
MORE PAYMEN
P1 P2 P3 P4 P5
COMB01
COMB02
COMB03
COMB04
COMB05
COMB06
COMB07
COMB08
COMB09
COMB10
000101
000102
000103
000104
000105
WAIT
FINAL
MODE CLEAR
P UP
P DOWN
HOME CANCEL
VOID
RFND
MORE PAYMEN
P1 P2 P3 P4 P5
COMB11
COMB12
COMB13
COMB14
COMB15
COMB16
COMB17
COMB18
COMB19
COMB20
000106
000107
000108
000109
000110
WAIT
FINAL
SUB
MODE CLEAR
P UP
P DOWN
HOME CANCEL MORE
VOID
RFND
MORE
SUB
PAYMEN
MODE CLEAR
P UP
P DOWN
HOME CANCEL
VOID
RFND
C NEXT PAYMEN WAIT
FINAL
SUB
KEY001
KEY002
KEY003
KEY004
KEY005
KEY006
KEY007
KEY008
KEY009
KEY010
KEY011
KEY012
KEY013
KEY014
KEY015
MORE
MODE CLEAR
P UP
P DOWN
HOME CANCEL
X/TIMES
00 -
23
56
89
X/TIMES
7
4
1
0
MODE CLEAR
P UP
P DOWN
HOME CANCEL
VOID
RFND
7
4
1
000-
23
56
89
%1
%2
%3
%4
%5
%6
(-)1
(-)2
(-)3
(-)4
(-)5
(-)6
MDS ST
PAYMENT MENU
SUB
PAYMEN
M.FUNC
MDS ST
1 – 3

•Function menu 3 (MISC) keyboard
This keyboard appears when you touch the MISC key on the
Home, Main2, or Main3 keyboard.
•Function menu 4 (G.CHK) keyboard
This keyboard appears when you touch the G.CHK key on the
Home, Main2, or Main3 keyboard.
•Function menu 5 (MGR) keyboard
This keyboard appears when you touch the MGR key on the
Home, Main2, or Main3 keyboard.
•Function menu 6 or Function menu 7 keyboard
This keyboard appears when you touch the FUNC.6 or
FUNC.7 key on the Home, Main2, or Main3 keyboard.
•Payment menu (PAYMENT MENU) keyboard
This keyboard appears when you touch the PAYMENT MENU
key on the Home, Main2, or Main3 keyboard.
•Drive thru (D-THRU) keyboard
This keyboard appears when you touch the D-THRU key on the
Home, Main2, or Main3 keyboard.
•SRV/PGM/XZ mode keyboard
This keyboard appears when you touch the MODE key on the
Home, Main2, or Main3 keyboard.
•Character keyboard
This keyboard is used when you need to enter text data during
PGM2 mode entries.
MODE CLEAR
P UP
P DOWN
HOME CANCEL 00 -
23
56
897
4
1
0
VOID SUB
RFND
TAX1SF
TAX2SF
TAX
SRV#
RCP.SW
RCPT
WASTE
REPEAT
RP SND
MGR#
ENTER
RLU/SB
D-THRU PAYMEN
MODE CLEAR
P UP
P DOWN
HOME CANCEL 00 -
23
56
897
4
1
0
N.C.
PBAL
MFUNC
VOID SUB
RFND PAYMEN ENTER
CVCNT
SRV# MGR#
QTY DISC. MISC MGR
MODE CLEAR
P UP
P DOWN
HOME CANCEL 00 -
23
56
897
4
1
0
RETURN
VOID
RFND
ST VD
RCP.SW
RCPT
BILL
EMPL#
E.SALE
BAL
MGR#
SRV#
TIME-IN
TIME-OUT
BREAK
M.FUNC
WASTE
#
NS
SBTL
PAYMENT MENU
ENTER
CASH
MODE CLEAR
P UP
P DOWN
HOME CANCEL
MODE CLEAR
P UP
P DOWN
HOME CANCEL
VOID
RFND
7
4
1
000-
23
56
89
SUB
CH1
CH2
CH3
MISC
EAT IN1
EAT IN3
WAIT
FINAL
$5
$10
$20
SBTL
CASH
QTY DISC.
NEXT$
EAT IN2
STVOID M.FUNC
MODE CLEAR
HOME CANCEL
N.C.2
PBAL2
SUB
WAIT
RECALL
ENTER
MODE
P UP
P DOWN LIST
EMPL#
SRV#
789
456
X/TIME
CANCEL
CLEAR
AUTO21
AUTO22
AUTO23
AUTO24
AUTO25
123
000 -
NEXT HOME
ENTER
CASH
UPDATE PREV CALL
INS DEL BKSPC
These keys will not appear in the OPXZ,X1,Z1,X2, or Z2 mode.
INS DEL P.DW P.UP
PREV NEXT
CANCEL
B.S DC CODE
CLEAR
ENTER
1/! 2/@ 3/# 4/$
q/Q w/W e/E r/R
a/A s/S d/D f/F
z/Z x/X c/C v/V
SHIFT SPACE
5/%
t/T
g/G
b/B
6/^
y/Y
h/H
n/N
7/&
u/U
j/J
m/M
8/
*
9/( 0/)
i/I
k/K
,/<
o/O
l/L
./>
p/P
//?
SHIFT
_/+ -/= ;/: [/{ ]/}
//
1 – 4

Function keys list (default keyboard and labels)
Caption (default) Function
HOME Used to return to HOME keyboard.
CANCEL Used to cancel your current operation or
menu or return to previous menu.
CLEAR Used to clear the entered data
(amounts/rates/parameters, etc.) and the
error state.
MODE Used to go to MODE selection window or
to return to HOME keyboard.
↑Used to control the cursor (up arrow).
↓Used to control the cursor (down arrow).
←MORE Used to change the keyboard.
→MORE Used to change the keyboard.
ENTER Used to select item/menu or entered data.
SUB Used to go to the sub-keyboard.
CASH Used to enter the direct cash/amount
tendered operation, or to finalize the PGM
job.
0 thru 9 Used to enter a numeric data (0 thru 9).
00 Used to enter a numeric data (00).
000 Used to enter a numeric data (000).
•Used to enter a fractional part, or to
toggle between two or more options.
X/TIMES Used to enter a quantity or time.
SBTL Used to display subtotals.
P UP Used to scroll page up.
P DOWN Used to scroll page down.
BKSPC Used to backs up the cursor for deleting
the character or figure at the left of the
cursor.
DEL Used to delete a character or figure in the
cursor position.
MDS ST Used to display the merchandise subtotal.
TRY ST Used to display the tray subtotal.
# Used to enter a non-add code.
NS Used to execute a no-sale function.
SCALE Used to enter a weight for the item entry.
PLU/SB Used to enter a PLU/subdepartment from
the list by using a code.
L1 thru L10 Used to shift the direct PLU key level
(level 1 thru 10).
P1 thru P5 Used to shift the PLU price level (level 1
thru 5).
TAX1SF Used to shift the taxability 1.
TAX2SF Used to shift the taxability 2.
TAX3SF Used to shift the taxability 3.
TAX4SF Used to shift the taxability 4.
BILL Used to print the bill.
RCPT Used to print the receipt after transaction.
CH TIP Used to enter the charge tip.
CA TIP Used to enter the cash tip.
TIP PD Used to execute the tip paid function.
VOID Used to void a last item, or used for the
cursor void function.
I.VOID Used to void a past item, or used for the
cursor void function.
ST VD Used to void an entire transaction
(subtotal void).
RFND Used to enter the refund item.
RETURN Used to enter the returned item.
Caption (default) Function
%1 thru %9 Used to enter the percent calculation
(percent 1 thru 9).
(–)1 thru (–)9 Used to execute the discount entry
(discount 1 thru 9).
TAX Used to enter the manual tax.
CV CNT Used to enter the cover count.
AUTO to AUTO7 Used to enter the automatic sequencing
(auto 1 thru auto 7).
$5 Used to enter the speed tender ($5).
$10 Used to enter the speed tender ($10).
$20 Used to enter the speed tender ($20).
AUTO11 to AUTO25 Used to enter the automatic sequencing
(auto 11 thru auto 25).
CA2 Used to enter the cash 2 payment.
CHK thru CHK4 Used to enter the check payment (check
1 thru 4).
CH1 thru CH8 Used to enter the charge payment
(charge 1 thru 8).
EMP CH Used to enter the employee charge
payment.
CONV1 to CONV4 Used to creates a subtotal in foreign
currency (conversion 1 thru 4).
PBAL Used to lookup the guest check.
PBAL2 Used to lookup the guest check (for
drive-thru function).
N.C. Used to open a new guest check.
N.C.2 Used to open a new guest check (for
drive-thru function).
SRVC Used to finalize the guest check
temporarily.
FINAL Used to finalize the guest check
temporarily (with the tax calculation).
DEPO Used to enter the deposit.
DEP.RF Used to return the deposit.
B.T. Used to enter the bill transfer/bill totalizing.
RA and RA2 Used to enter the received-on-account
(RA 1 and 2).
PO and PO2 Used to enter the paid-out (PO 1 and 2).
SRV# Used to enter the server code.
MGR# Used to enter the manager code.
EMPL# Used to enter the employee code.
EATIN1 thru EATIN3 Used to display the eat-in subtotal (eat-in
1 thru 3).
RP SND Used to send a partial order to the remote
printer.
GRT EX Used to exempt a customer from the
gratuity.
OPN TR Used to enter the open tare.
BAL Balance key
REPEAT Used to repeat a last item entry.
TR.OUT Used to enter the transfer-out function.
TR.IN Used to enter the transfer-in function.
PERSN# Used to enter the person number.
I.PAY Individual payment key
E.SALE Used to enter the sales for employees.
M.FUNC Used to display the miscellaneous
function menu.
RCP.SW Used to switch the receipt printing state
(ON/OFF).
1 – 5

Caption (default) Function
WAIT Used to shift the corresponding guest
check to the wait mode (for drive-thru).
RECALL Used to re-call the corresponding guest
check to the registration mode (for
drive-thru).
B.S. Used to separate the bill.
WASTE Used to enter/release the WASTE mode.
C NEXT Used to skip the next table of condiments.
TIME-IN Used to enter time-in operation.
TIME-OUT Used to enter time-out operation.
BREAK Break key.
QTY Used to go to the function menu 1
keyboard (q’ty entry).
DISC. Used to go to the function menu 2
keyboard (discount/percentage entry).
MISC Used to go to the function menu 3
keyboard (the miscellaneous function
keyboard).
G.CHK Used to go to the function menu 4
keyboard (guest check entry).
MGR Used to go to the function menu 5
keyboard (Manager/Server/Employee
entry).
FUNC.6 Used to go to the function menu 6
keyboard (empty).
FUNC.7 Used to go to the function menu 7
keyboard (empty).
PAYMENT MENU Used to go to the payment menu
keyboard.
D-THRU Used to go to the drive-thru menu
keyboard (guest check entry for
drive-thru).
NEXT$ Used to enter the next high-dollars (for
including-tax subtotal).
MENU01 to
MENU50 Used to go to the direct PLU menu (menu 1 thru 50).
2) Customer display
The customer display consists of a 16-position dot-matrix display (up-
per) and a 11-position 7-segment display (lower).
Lower line
ITEM SPECIFICATIONS NOTE
Type 7 Segment type
Number of digits 11 digits
Color display Green
Character size 12.0(H) ×6.0(W)mm
Upper line
ITEM SPECIFICATIONS NOTE
Type Dot matrix type
Number of digits 16 digits
Color display Green
Character size 9.0(H) ×5.6(W)mm
3) Screen save mode
To save electrical power or the display’s life, your POS terminal is
provided with the screen save function. This function can turn the
LCD backlight off when the POS terminal is left idle for an extended
period of time. You can program the time for which your POS terminal
should keep the normal status (in which the backlight is "ON") before
it goes into the screen save mode.
To exit the screen save mode, touch a key.
4) Display Adjustment
You can adjustment the brightness and contrast of the display by
using the corresponding controls.
Contrast control
Turning the control backwards
darkens the display and turning
it forwards lightens the display.
Brightness control
Turning the control backwards
darkens the display and turning it
forwards brightens the display.
1 – 6

CHAPTER 2. OPTIONS
1. System configuration
INLINE Communication
IR Communication RS-232 Communication
(SRN)
Satellite PC
<Local purchase>
Remote printer
<Option>
ER=04RP/03RP CVM
<Local purchase >
PC
<Local purchase>
Expansion
memory board
<Option>
UP-P02MB2
New
(IR)
Master machine
RS-232 board
<Option>
ER-A7RS
(RS-232)
PC
<Local purchase >
R/J printer
<Option>
ER-01PU
CAT
<Local purchase >
Remote Drawer
<Option>
ER-03DW/04DW MCR
<Option>
UP-E12MR2
New
New
New is New Model
Built in printer
<Option>
UP-T80BP
2 – 1

2. Sales Options
No. CLASSIFICATION COMPONENT NAME MODEL NAME REMARK
1 Printer External R/J printer ER-01PU Via RS-232 I/F
Remote printer ER-03RP Via SRN I/F
ER-04RP
Built -in printer UP-T80BP
2 Drawer Remote drawer ER-03DW
ER-04DW
Coin case ER-75CC3 7B/5C
ER-55CC2 5B/5C
3 Memory Expansion RAM disk board UP-P02MB2 2M bytes PS-RAM board
4 On-line function RS232 I/F board ER-A7RS 2 ports RS232 I/F and MCR I/F
5 Data back up system Preset loader ER-02FD FD unit
IR I/F CE-IR2 Wireless I/F for IR communication
CE-IR4
6 OTHER MCR (Magnetic Card Reader) UP-E12MR2 for ISO 1 & 2 stripe card
(Unnecessary ER-A7RS)
3. Local purchase options
No. COMPONENT NAME MODEL NAME
1 CAT terminal Omni-Series This equipment will be purchased locally and it will be connected
to UP-3300 via RS232 I/F.
If standard RS232 2 ports are not available ,ER-A7RS is needed.
PNC-330
2 Scale Toledo, NCI
3 Coin Dispenser Telequip Coporation
4 Color Kitchen Monitor Progressive sys. This equipment will be purchased locally and it will be connected
to UP-3300 via SRN and RS232 I/F.
5PC
4. Service options : None
5. Service tools
No. NAME PARTS CODE PRICE DESCRIPTION
1 Terminator(50 Ω) QCNCM7145RCZZ AZ for SRN in-line system
2 MCR test card UKOG-6718RCZZ BE for UP-E12MR2
3 RS232 loop back connector UKOG-6705RCZZ BC for RS232 connector
4 Expansion PWB CKOG-6724BHZZ BX
5 Printer loop back connector UKOG-2356BHZZ P for UP-T80BP interface
6. Supplies : None
2 – 2

7. How to use service tools
5-1. Expansion PWB : CKOG-6724BHZZ
•Extrenal view
•Plain view
•Connection diagram
5-2. MCR test card: UKOG-6718RCZZ
•Used when executing the diagnostics of the UP-E12MR2.
•External view
Test pins : Used to check the bus signals.
Bus connector : Used to check the bus signals.
Connected to the UP-3300 Mother PWB.
UP-3300 bus connector
ER-A7RS
2 – 3

CHAPTER 3. SERVICE PRECAUTION
1. Adjustment for SRN (IN-LINE) interface
circuit
If transistor Q6 in the transmitter/receiver section has been replaced
or if the SRN level requires readjustment, the following alignment is
required:
1) Tools and Instruments Required
1 Oscilloscope (50MHz or better). . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 UP-3300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2) Dummy Network Specifications
Fig. 1 Dummy network
The oscillator should be connected to the points indicated by ⊕and
∃.
⊕: Connect the positive side of the oscillator.
∃: Connect the negative side of the oscillator.
3) Connections
Fig. 2
Attach the BNC connector to the SRN connector (CN2) on the main
PWB.
4) Alignment Procedure
1 When Using an Oscillator
a) Checking the 1MHz oscillator output
Using an oscilloscope check the 1MHz oscillator’s output waveform.
Fig. 3 1MHz oscillator output waveform
NOTE: The oscillator used should have an output impedance of
50Ω.
b) Connecting the oscillator and its adjustment
Connect a dummy network or branch-trunk network to the output of
the SRN connector (CN2), and connect the oscillator to the dummy or
branch-trunk network.
* Waveform adjustment
Adjust VR1 until the signal waveform as shown in Fig. 5 is ob-
tained across IC5 (pin 1.5 of the 75115) and GND pin.
Turning VR1 clockwise extends the interval of T1.
Fig. 5 Receiver regeneration waveform (with dummy network)
Fig. 6 Board location
2. Calibration
1. Calibration
The coordinates on the touch panel and those on the VGA display
may not match for the following reasons.
•The physical deviation between the touch panel and display
•Variations in "electric resistance>coordinate" conversion on the
touch panel
Correction of such a deviation is called calibration.
2. Timing of starting calibration
Calibration is started at the following two cases:
– SRV reset/MRS –
1) When touch panel is pressed:
Calibration is started when PROGRAM reset/MRS is performed
with the touch panel pressed.
2) When no calibration has been performed:
Calibration is started when the calibration data held by the touch
panel controller is broken.
But case 2 isn’t performed if case 1 is performed prior to the
second.
Calibration is also started when the EEPROM on the touch panel
PWB is replaced.
NOTE: If the touch panel unit is replaced for any reason such as a
repair, start calibration, following case 1).
3. Calibration specifications
1) The character string "Calibration Mode" is displayed.
2) If the touch is kept pressed, the machine waits for the finger
leaving the touch panel.
3) The character string "Touch these crosses" is displayed.
R1 100 Ω J (1/4W carbon)
R2 150
Ω J (1/4W carbon)
C1 0.01µ F (mylar firm)
C1
R1
R2
BNC connector
Main PWB
5V
0V
0.5µ S 0.5µ S
VOH
VOL
T1 = 580 to 620ms
T2 = 380 to 420ms
T1 T2
CN2
VR4
IC5
R2
Pin No.15
A
3 – 1

4) Entering correction mode
The command "Entering correction mode" is issued to the touch
panel controller.
At this step, the coordinate data of the four corners in the input
area are passed to the controller.
5) Correction points are displayed
The correction points are displayed.
All of the nine correcting points are displayed as follows using the
mark "+". The "+" mark is 18 by 18 dots with 2 dots thick.
6) Correction points are input
Arbitrary correction points are input. Coordinate data correspond-
ing to its input are output from the touch controller. Note the data
are those of the initial coordinates. (Refer to the table below.)
The point from where the finger leaves the touch panel is defined
as the correction point input position (OFF position).
The data on the nearest correction point is checked, and if almost
appropriate, (regarding data of the initial coordinates, within +/-
100 dots and +/-5mm in size) the command "correction data set"
is issued to the controller. When the panel is released and it is
possible to correct with the panel touched, the mark "+" turns
green.
If the input coordinates are very far from the correction point, it will
be neglected. If the command "correction data set" is terminated
normally, the mark "+" at the correction point turns black.
The input coordinate data are those of the initial coordinates, and
the relation to the correction points is as follows:
The data of the initial coordinates of correction points
393, 402 2080, 402 3767, 402
393, 2048 2080, 2048 3767, 2048
393, 3697 2080, 3697 3767, 3697
7) Step 6) is repeated for the nine correction points.
Correction is performed in an arbitrary order. At first all of the nine
points are displayed in white and they turn black as corrected.
8) After all of the points are corrected, the command "correction
mode end" is issued to the controller.
The maximum coordinates are (4096, 4096).
9) The display mode is returned to the text mode.
* If the power supply is turned off during correction, the following
messages are displayed and all the steps are started over again.
Calibration failed.
Touch the panel to try again
Calibration flow
4. Touch panel/VGA coordinates
•Touch panel configuration (unit: mm)
•Touch panel coordinates
(16,14) (320,14) (624,14)
(16,240) (320,240) (624,240)
(16,465) (320,465) (624,465)
18 dots
18 dots
VGA Display
N
Y
Y
N
N
Y
N
Y
N
Y
Nine correction points are
displayed on VGA screen
Correction mode
Panel pressed?
Panel pressed?
Not-yet corrected
point +/-100?
Correction error?
Correction point is thined
All of nine points
finished?
Coordinates are obtained
from touch panel controller
Coordinates are obtained
from touch panel controller
Correction data set
Correcting point>corrected
Correction mode end
172.9(y2)
14.5(y1)
187.4(y)
18.2(x1)
229.4(x2)
243.8(x)
(640,480)
(4096,4096)
(4096,4096)
(0,0) Initial coordinates
(0,0) Touch panel coordinates (4096x4096)
(0,0) VGA coordinates
3 – 2

Initial coordinates (xi, yi) ↔Touch panel coordinates (xt, yt) conver-
sion
xt = (xi - 4096*x1/x)*(x / (x2-x1))
yt = (yi - 4096*y1/y)*(y / (y2-y1))
Touch panel coordinates (xt, yt) ↔VGA coordinates (xv, yv) conver-
sion
xv = xt * 640 / 4096
yv = yt * 480 / 4096
•Coordinates of correction points
Initial coordinates
393, 402 2080, 402 3767, 402
393, 2048 2080, 2048 3767, 2048
393, 3697 2080, 3697 3767, 3697
Touch panel coordinates
100, 100 2048, 100 3996, 100
100, 2048 2048, 2048 3996, 2048
100, 3996 2048, 3996 3996, 3996
VGA coordinates
16, 14 320, 14 624, 14
16, 240 320, 240 624, 240
16, 465 320, 465 624, 465
3. IPL (Initial program Loading) function
1) Introduction
The application software of the UP-3300 written in the flash ROM.
In the following cases, writing procedure of the application software
into the flash ROM is required
•When the flash ROM is replaced with new one. The service part
flash ROM does not include the application software in it.
•When IPL writing is required because of change in the software.
* The service part ofthe main PWB unit includes the flash ROM with
the application software written in it, and there is no need for
writing the application software when replacing the main PWB unit.
2) IPL procedure
There are two ways of IPL procedures.
•IPL from P-ROM via ER-A7RS
•IPL from PC via IR ( infrared ) communication (Please refer the
next section)
The detailed descriptions on the above procedures are given below.
3) IPL from P-ROM via ER-A7RS
(1) Install the two master ROMs to the IC socket (IC12 , IC13) on the
ER-A7RS.
Master ROM -1 : VHI27801RADIX
Master ROM -2 : VHI27801RAEIX
(2) IPL sitch on the ER-A7RS : Set the IPL SW to ON position.
(3) Install the ER-A7RS to the UP-3300. (The UP-3300 power should
be turned OFF.)
(4) Turned on the power of the UP-3300.
(5) The following display is shown and the IPL procedure is started.
Rear display:
Start:
IPL 20-3F
200000 - 3FFFFF: Copy address
Check the program version:
IPL 20-3F Check
Erase the Flash ROM:
IPL 20-3F Erase
Write the program:
IPL 20-3F 20
No. of Page
Verify the program:
IPL 20-3F Verlfy
Complete:
OK:
IPL 20-3F OK
Error:
IPL 20-3F NG
(6) Turn OFF the power of the UP-3300.
(7) Remove the ER-A7RS from the UP-3300.
(8) Perform the Master reset .
4. UTL33.EXE (UP-3300 Series Utility tool)
1. Outline
This specification covers the utility program "UTL33.EXE" for UP-
3300 series. The "UTL33.EXE" is a program which runs on the PC
DOS prompt screen, it is connected to the UP-3300 through IR. It has
the following functions: (1) UP-3300 IPL operation; (2) LOGO data
rewrite for built-in printer UP- T80BP; and (3) program rewrite.
2. System requirements
PC and UP-3300 are connected through IR.
Fig 1. Connection between PC and UP-3300
3. Functions
The following three functions become available:
(1) UP-3300 program rewrite (IPL)
The UP-3300 program is updated. S-type files or ER01FD type
data files are used for ROM data.
IPL SW
OFF
ON
IC13 ROM2
IC13 ROM1
MASTER
P-ROM -1
MASTER
P-ROM -2
RS-232C
CE-IR4
PC
without IR UP-3300
PC with IR UP-3300
1. PC + CE-IR4 system
2. PC only system
3 – 3

(2) LOGO data rewrite
The LOGO STAMP data for the UP-T80BP is set.
Black-and-white BMP/PCX data is used and the image size is up
to 576x240 dots.
(3) Program rewrite (IPL)
The UP-T80BP program is updated. S-type files are used for
ROM data.
According to the contents of the file, "UTL33.EXE" automatically
selects the appropriate protocol from the three types described
above. 1
4.
4.1 UP-3300 IPL
No Procedure on P.C. side No Procedure on UP-3300 side
1 Install "UTL33.EXE" on the P.C. 2 Turn OFF the power.
3 Select "IPL Mode".
Set "IPL Switch" of UP-3300 to "ON".
4 Turn ON the power.
5 Starting of "IPL Mode".
UP-3300 shows
"IPL from IR"
6 Connect P.C. and UP-3300 via IR. (Fig 1)
7 Execute "UTL33.EXE" on P.C.
Operation:
>UTL33 3300_1.ROM 3300_2.ROM
("3300_1.ROM" and "3300_2.ROM" are file name of S-type
ROM object.)
8 Program data is sent to UP-3300 automatically. 8 Program data is received from P.C. automatically.
UP-3300 shows
9 "UTL33.EXE" is completed.
P.C. shows
"Completed."
9 UP-3300 shows
"Completed."
10 Turn OFF the power.
IPL SW
ON
IR Filter
IPL from IR
IPL from IR
Connected IRDA 115200
21 22 23 24 25 26 27 28
IPL from IR
Connected IRDA 115200
21 22 23 24 25 26 27 28
29 2A 2B 2C 2D 2E 2F
Completed.
IPL from IR
Connected IRDA 115200
30 31 32 33 34 35 36 37
38 39 3A 3B 3C 3D 3E 3F
Completed.
3 – 4

No Procedure on P.C. side No Procedure on UP-3300 side
11 Select "Normal Mode".
Set "IPL switch" to "OFF".
12 Execute "Service Reset" on UP-3300.
4.2 UP-T80BP LOGO
No Procedure on P.C. side No Procedure on UP-3300 side
1 Install "UTL33.EXE" on the P.C. 2 Enter the SRV mode. Then turn OFF the power or UP-3300.
3 While pressing the On-Line key, tum ON the power of UP-3300.
Keep pressing the On-Line key, and then press the Feed key
also. (Don’t move a finger from the On-line key.)
4 UP-T80BP enters into LOGO mode.
UP-T80BP prints out
" **************** ".
5 Go into "UP-T80BP Utility mode".
Select "6 UP-T80BP Utility" in SRV mode.
6 Starting of "UP-T80BP Utility mode".
UP-3300 shows
7 Connect P.C. and UP-3300 via IR. (Fig 1)
8 Execute "UTL33.EXE" on P.C.
Operation:
>UTL33 LOGO.BMP
("LOGO.BMP" is a file name of Bit-Map image.)
9 Program data is sent to UP-3300 automatically. 9 Program data is received from P.C. automatically.
10 "UTL33.EXE" is completed.
P.C. shows
"Completed."
10 ER-3300 shows
"Completed."
And UP-T80BP prints out the LOGO image.
11 Touch "OK" button.
12 Touch "EXIT" button.
13 Turn OFF the power of UP-3300.
14 Execute "Master Reset" on UP-T80BP.
4.3 UP-T80BP IPL
No Procedure on P.C. side No Procedure on UP-3300 side
1 Install "UTL33.EXE" on the P.C. 2 Turn OFF the power of UP-3300.
3 Select "IPL Mode" on UP-T80BP.
Set the Bit 1 of DipSwitch 2 to "ON" to enter "IPL Mode".
UP-T80BP Utility
EXIT
UP-T80BP Utility
Normal modeEXIT
UP-T80BP Utility
Normal mode
EXIT
Complete
OK
IPL SW
ON
IR Filter
3 – 5

No Procedure on P.C. side No Procedure on UP-3300 side
4 While pressing both the Feed key and the On-Line key, turn ON
the power of UP-3300.
The ERROR Lamp and the On-line Lamp of UP-T80BP is
blinking.
5 UP-T80BP enters into IPL mode when the Feed key is pressed.
(UP- T80BP clears the application program which is in its own
flash ROM.)
The ERROR Lamp is blinking and the On-Line Lamp is
turned off.
6 UP-T80BP waits the application program data.
The ERROR Lamp is turned off and the On-Line Lamp is
turned on.
7 Enter "UP-T80BP Utility" mode.
Select "6 UP-T80BP Utility" in SRV mode
8 Starting of "UP-T80BP Utility" mode.
UP-3300 shows
9 Connect P.C. and UP-3300 via IR. (Fig 1)
10 Execute "UTL33.EXE" on P.C.
Operation:
>UTL33 T80BP.ROM
("T80BP.ROM" is a file name of S-type object.)
11 Program data is sent to UP-3300 automatically. 11 Program data is received from P.C. automatically.
The On-line Lamp of UP-T80BP starts blinking.
12 "UTL33.EXE" is completed.
P.C. shows
"Completed."
12 ER-3300 shows
"Completed."
The On-line Lamp of UP-T80BP stops blinking.
13 Touch "OK" button.
14 Touch "EXIT" button.
15 Turn OFF the power of UP-3300.
16 Select "Normal Mode" on UP-T80BP.
Set the Bit 1 of DipSwitch 2 to "OFF" to enter "Nomal Mode".
17 Execute "Master Reset" on UP-T80BP.
UP-T80BP Utility
EXIT
UP-T80BP Utility
EXIT
IPL mode
IPL mode
UP-T80BP Utility
EX IT
Complete
OK
<Usage of "UTL33.EXE">
"UTL33.EXE" is a utility program on P.C. - a program that sends the
application program data of UP-3300, the image data of the Logo
stamp of UP-T80BP or the application program data of UP-T80BP in
order to replace them.
Syntax
UTL33 [-Fn] [-Cn] filename [filename ...]
Parameter
filename
Specifies the name file which you want to send.
For UP-3300 IPL S-type ROM object file
For UP-T80BP LOGO STAMP BMP/PCX file
For UP-T80BP IPL S-type ROM object file
Switches
-FnSpecifies the function. Valid values for n are in the range 1
through 3.
1: UP-3300 IPL
2: UP-T80BP LOGO STAMP
3: UP-T80BP IPL
Normally, UTL33.EXE takes the suitable function automatically.
If the automatic selection does not work correctly, please use this
switch.
-CnSpecifies the number of the serial (COM) port. Valid values for n
are in the range 1 through 2.
The default value is 1 (COM1).
Example
For UP-3300 IPL.
UTL33 3300_1.ROM 3300_2.ROM
For UP-T80BP LOGO STAMP (To use COM2).
UTL33 -C2 LOGO.BMP
For UP-T80BP IPL (To use the switch "-F").
UTL33 -F3 80BP.ROM.
3 – 6

5. Conditions for soldering circuit parts
To solder the following parts manually, follow the conditions described below.
PARTS NAME PARTS CODE LOCATION CONDITIONS FOR SOLDERING
Ceramic oscillator RCRMZ7002RCZZ MAIN PWB: X1 (8M) 270°/3sec.
RCRMZ7004RCZZ MAIN PWB: X2 (7.37M) 270°/3sec.
6. Note for handling of Touch panel
•The transparency of the touch panel should be vitally important.
Do not put finger prints or water print on the surface. Use clean
finger such or gloves and masks.
•For handling, do not hold the transparent are, and do not hold the
heat seal connector section to assure reliability.
•Do not overlay touch panels. The edge may damage the surface.
•Do not put a heavy thing on the touch panel.
•Do not apply a strong shock, and do not drop it.
•When attaching the protection film again, carefully check for no
dirt. If there is any dirt, it is transferred.
•To clean dirt on the surface, use dry, soft cloth or a cloth immersed
in ethyl alcohol.
•Check that the housing does not give stress to the touch panel.
•Be careful not to touch the touch panel with tools.
•The heat seal section is easily disconnected. Be careful not to give
a stress to the heat seal section when installing.
•The touch panel is provided with an air groove to make the exter-
nal and the internal air pressure equal to each other. If water or oil
is put around the air groove, it may penetrate inside. Be careful to
keep the air groove away from water and oil.
•Input is performed with fingers. Do not use a hard thing for input-
ting.
7. Note for handling of LCD
•The LCD elements are made of glass. BE careful not to give them
strong mechanical shock, or they may be broken. Use extreme
care not to break them.
•If the LCD element is broken and the liquid is leaked, do not lick it.
If the liquid is attached to your skin or cloth, immediately clean with
soap.
•Use the unit under the rated conditions to prevent against damage.
•Be careful not to drop water or other liquid on the display surface.
•The reflection plate and the polarizing plate are easily scratched.
BE careful not to touch them with a hard thing such as glass,
tweezers. Never hit, push, or rub the surface with hard things.
•When installing the unit, be careful not to apply stress to the LCD
module. If an excessive stress is applied, abnormal display or
uneven color may result.
8. Cautions on handling connectors
When connecting or disconnecting the following connectors, follow
the procedures below.
1)
PARTS NAME PARTS CODE LOCATION
FFC
CONNECTOR
QCNCW7207RC4J MAIN PWB: CN6
TOUCH PWB: CN5
FFC
CONNECTOR
QCNCW7183BH2F MAIN PWB: CN1
•How to Connect or Disconnect FFC
(1) Open the slider to unlock position
The slider will open only up to a fixed height (about 1.2mm). If
you forcibly pull up the slider further, it may be dropped.
(2) Insert the FFC
Insert the FFC firmly untill the FFC hits the bottom of the con-
nector’s insulator.
(3) Close the slider to lock position
Insert the FFC and then push the slider downward.
Slider
1.2mm
UNLOCK
FFC
FFC
CONNECTOR
FFC
CONNECTOR
FFC
CONNECTOR
FFC
Slider
LOCK
3 – 7

2)
PARTS NAME PARTS CODE LOCATION
FFC
CONNECTOR
QCNCW7217RC3J TOUCH
PWB: CN1
•How to Insert FFC
(1) Open the slider to unlock position
Open the slider upwards up to an angle of 60 degrees. If the
slider does not fully open, the FFC can not be smoothly inserted.
(2) Insert the FFC
Insert the FFC firmly until the FFC hits the bottom of the connec-
tor’s insulator.
(3) Close the slider to lock position
Insert the FFC and then push the slider downward.
(4) To pull out the FFC, unlock the slider to pull it out in the same
procedures as (1).
9. Note for handling Rear Display PWB
unit
SYSTEM RESET is controlled by the battery-protected CKDC9 (1
chip microcomputer) on the rear display PWB. RESET control be-
comes impossible if the connection cable leading to the MAIN PWB.
Don’t disconnect the CABLE when repairing and adding OPTION.
If it is needed to disconnect the CABLE or it is disconnected by
mistake, connect again and carry out SRV RESET.
CHAPTER 4. PROGRAM RESET and
SRV mode
In the UP-3300, the following reset switch (location No: S1) is used to
switch to the service (SRV) mode and to reset.
PROGRAM RESET
Used to return the machine back to its operation state after a lock up
has occured.
PROCEDURE
1) Turn off the AC switch.
2) Set the reset switch to "ON" position.
3) Turn on the AC switch.
4) Set the reset switch to "OFF" position.
5) The reset menu windowis displayed as shown below.
DISPLAY:
Touch the [PROGRAM RESET] key.
6) PROGRAM RESET is started.
7) After completion of the program reset, the SRV mode is displayed
as shown below.
DISPLAY: [SRV mode screen]
FFC
FFC
CONNECTOR
FFC
CONNECTOR
FFC
CONNECTOR
FFC FFC
Please select
PROGRAM RESET MASTER RESET
3 – 8

CHAPTER 5. MASTER RESET
(All Memory Clear)
There are three possible methods to perform a master reset.
1. MRS-1 (Master resetting 1): Clear the
entire memory and resumes initial
values.
PROCEDURE
1) Turn off the AC switch.
2) Set the reset switch to "ON" position.
3) Turn on the AC switch.
4) Set the reset switch to "OFF" position.
5) The reset menu windowis displayed as shown below.
DISPLAY:
Touch the [MASTER RESET] key.
6) The master reset menu window is displayed as shown below.
DISPLAY:
Touch the [MASTER RESET] key.
7) The secret number input window is displayed as shown below.
DISPLAY:
Enter the secret number for the MASTER RESET-1 and touch
the [ENTER] key.
Secret number for MRS-1: 11111111
8) MASTER RESET-1 is started.
DISPLAY:
9) After completion of the master reset, the buzzer sounds three
times and the following SRV mode display is shown.
DISPLAY: [SRV mode screen]
2. MRS-2 (Master resetting 2): Clear the
entire memory and resumes initial
values.
The keyboard must be entered by hand This reset is used if an
application needs different kyeboard layout other than that supplied
by a normal MRS-1.
PROCEDURE
1) Turn off the AC switch.
2) Set the reset switch to "ON" position.
3) Turn on the AC switch.
4) Set the reset switch to "OFF" position.
5) The reset menu windowis displayed as shown below.
DISPLAY:
Touch the [MASTER RESET] key.
Please select
PROGRAM RESET MASTER RESET
MASTER RESET
Please select
MASTER RESET 1
MASTER RESET 2
ENTER PASSWORD
ENTER
CLEAR
0
1
4
7
00
2
5
8
CANCEL
3
6
9
MASTER RESET
Please select
PROGRAM RESET MASTER RESET
5 – 1