Sharp UP-820N User manual

POS TERMINAL
INSTRUCTION MANUAL
UP-820N
MODEL
Sharp UP-820N operating programming ManualSharp UP-820N operating programming ManualSharp UP-820N operating programming ManualSharp UP-820N operating programming Manual

2
CONTENTS
INTRODUCTION ············································································································································1
IMPORTANT ··················································································································································1
PRECAUTION················································································································································1
CONTENTS····················································································································································2
1. Part Names and Functions ···················································································································8
External View···········································································································································8
Front view ·······································································································································8
Rear view········································································································································8
Printer ······················································································································································9
RS232 Connector/SD Card Slot ············································································································10
Opening the RS232 connector cover ···························································································10
Opening the SD card slot cover····································································································10
Keyboard ···············································································································································11
Standard keyboard layout·············································································································11
Optional keys································································································································12
Default key text on the display······································································································15
Clerk Keys ·············································································································································17
Display···················································································································································18
Operator display (touch panel) ·····································································································18
Customer display (pop-up type) ···································································································20
Display adjustment (operator display) ··························································································20
Screen save mode························································································································20
2. Selecting an Operating Mode ·············································································································21
Operating Modes ···································································································································21
Mode Selection······································································································································22
Selecting a mode··························································································································22
Returning to the mode selection window······················································································22
3. Receipts················································································································································23
Built-in Printer Sample Receipt··············································································································23
Receipt for Remote Printers (KP#1-KP#9) ····························································································24
Type of receipts ····························································································································24
Sorted Receipt Function ························································································································27
4. Prior to Entries·····································································································································29
Preparations for Entries·························································································································29
Receipt and journal paper rolls·····································································································29
Receipt ON/OFF function ·············································································································29
Clerk assignment··························································································································29
Error Warning ········································································································································30
Item Selection from the Menu················································································································31
Starting Cash Memory Entry··················································································································33
5. Entries···················································································································································34
Item Entries············································································································································34
Single item entries ························································································································34
Repeat entries ······························································································································36
Multiplication entries ·····················································································································36
Split-pricing entries ·······················································································································38
Successive multiplication entries··································································································39
Single item cash sale (SICS)/single item finalize (SIF) entries·····················································40
Scale entries·································································································································41
Non-turnover sales ·······················································································································43
Special Entries for PLU/EAN ·················································································································44
Promotion function························································································································44

PLU/EAN link entries ····················································································································46
EAN learning function···················································································································46
EAN/ITF-to-PLU conversion ·········································································································47
PLU/EAN information inquiry (view) function················································································48
EAN price change function ···········································································································49
Combo meal PLU/EAN entries ·····································································································50
With/without entries ······················································································································51
PLU Menu entries·························································································································51
PLU level shift (for direct PLUs) ···································································································52
Price level shift ·····························································································································54
Condiment entries (for PLU)·········································································································55
Pint entries····································································································································57
Happy hour ···································································································································57
Crate entries ·································································································································58
Display of Subtotals·······························································································································60
Subtotal ········································································································································60
Difference subtotal (Differ ST) ······································································································60
Finalization of Transaction·····················································································································61
Cash or check tendering···············································································································61
Mixed tendering (check + cash)····································································································62
Cash or check sale that does not need any tender entry ·····························································62
Credit sale ····································································································································62
Mixed-tender sale (cash or check tendering + credit tendering)···················································63
Computation of VAT (Value Added Tax)/Tax ························································································64
VAT/tax system ····························································································································64
VAT shift entries ···························································································································65
Guest Check (GLU) ·······························································································································66
Guest look up (GLU) system ········································································································66
Deposit entries······························································································································67
Transferring guest checks out or in (Transfer-in/out) ···································································68
Bill printing ····································································································································69
Intermediate GLU reading ············································································································70
Bill totalizing/bill transfer ···············································································································70
Bill separating ·······························································································································71
Transaction migration ···················································································································75
Recall GLU ···································································································································75
Ordering Systems··································································································································76
Customer advance ordering ·········································································································76
Credit customer advance ordering ·······························································································78
Article order masks·······················································································································80
Auxiliary Entries·····································································································································81
Percent calculations (premium or discount) ·················································································81
Discount entries····························································································································81
Refund entries ······························································································································82
Return entries ·······························································································································82
Printing of non-add code numbers ·······························································································83
Printing of free text ·······················································································································83
Payment Treatment ·······························································································································84
Tip-in entries·································································································································84
Currency exchange ······················································································································85
Received-on-account entries········································································································86
Paid-out entries ····························································································································87
No-sale (exchange) ······················································································································88
Transferring cash··························································································································88
Cashing a check ···························································································································89
Service charge······························································································································89
VIP sales ······································································································································89
Customer Management ·························································································································90
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Basic operations ···························································································································91
Customer record search by name ································································································92
Name and address printing on receipt/bill ····················································································93
Customer bill printing····················································································································94
Employee Function································································································································95
Clerk/manager sign-on ·················································································································95
Employee’s working time recording······························································································96
Employee’s working time shift ······································································································99
Customer Relation Management·········································································································100
Discount groups··························································································································100
Bonus points·······························································································································101
WASTE Mode······································································································································102
TRAINING Mode··································································································································103
Supervisor Clerk ··································································································································104
Overlapped Clerk Entry ·······················································································································105
6. Correction···········································································································································106
Correction of the Last Entry (Direct Void)····························································································106
Correction of the Next-to-Last or Earlier Entries (Indirect Void) ··························································107
Subtotal Void ·······································································································································108
Correction of Incorrect Entries Not Handled by the Direct, Indirect or Subtotal Void Function············108
7. Special Printing Function ·················································································································109
Copy Receipt Printing··························································································································109
Guest Check Copy·······························································································································110
Validation Printing Function·················································································································110
Barcode Printing ··································································································································111
Entertainment Bill·································································································································112
8. Manager Mode····································································································································113
Entering the Manager Mode ················································································································113
Override Entries···································································································································113
Tip Paid Entries ···································································································································114
Bill Recording/Bill Void·························································································································114
Correction after Finalizing a Transaction·····························································································115
9. Reading (X) and Resetting (Z) of Sales Totals ················································································116
How to take an X1/Z1 or X2/Z2 report························································································116
Flash report ·······························································································································116
Compulsory Cash/Check Declaration (CCD)·······················································································120
10.Non-accessed EAN and Customer Deletion ···················································································121
11.Prior to Programming ·······················································································································122
Programming Keyboard Layout···········································································································122
How to Program Alphanumeric Characters ·························································································123
Using character keys on the keyboard ·······················································································123
Entering character codes············································································································124
12.Programming ·····································································································································125
Basic Instructions·································································································································125
Programming screen ··················································································································125
Programming example ···············································································································126
Article Programming ····························································································································128
Department·································································································································129
PLU/EAN ····································································································································131
Dynamic EAN ·····························································································································133
PLU range ··································································································································134
Happy hour ·································································································································134
PLU menu key ····························································································································135
Combo meal ·······························································································································136

Link PLU/EAN table····················································································································136
PLU condiment table ··················································································································137
Promotion table (global/individual type)······················································································139
Crate table ··································································································································141
EAN-to-PLU converting table ·····································································································142
ITF-to-PLU converting table ·······································································································142
EAN Non-PLU code format ········································································································143
Press code (for EAN)··················································································································144
Scale table··································································································································144
PLU/EAN stock···························································································································145
EAN delete ·································································································································145
Direct Key Programming······················································································································146
Direct key····································································································································146
Functional Programming······················································································································147
Discount key (Jthrough ()···································································································147
Percent key (¡through ª)····································································································148
Group discount key (Lthrough a)························································································148
Commission································································································································149
Miscellaneous functions (deposit, RA, PO, tip, cash in drawer and check change)···················149
Service charge····························································································································150
Bonus points·······························································································································151
Media Key Programming ·····················································································································152
Cash key·····································································································································152
Check key (hthrough Ò)·······································································································153
Credit key (Óthrough Œ)·······································································································154
Check cashing ····························································································································155
Charge key ·································································································································155
Foreign currency (foreign currency drawer and currency exchange key ,through +)·········156
Currency money ·························································································································157
Training Text/Clerk Programming········································································································158
Text Programming ·······························································································································158
Function text ·······························································································································159
Department group text················································································································161
PLU group text····························································································································161
PLU hourly group text·················································································································162
PLU information text ···················································································································162
Personnel Programming······················································································································163
Clerk ···········································································································································164
Cashier ·······································································································································166
Manager ·····································································································································167
Employee····································································································································168
Job location table························································································································169
Working time shift ·······················································································································169
Contactless key ··························································································································170
Prohibition of the contactless key ·······························································································171
Terminal Programming ························································································································172
Date/Time Setting································································································································173
Date/time ····································································································································173
Optional Feature Selection ··················································································································173
Function prohibition ····················································································································174
Function selection 1····················································································································176
Function selection 2····················································································································177
Printing selection 1 ·····················································································································178
Printing selection 2 ·····················································································································179
EURO ·········································································································································181
Report Programming ···························································································································182
Zero skip·····································································································································182
General report format ·················································································································183
5

Transaction report format ···········································································································184
Clerk report format······················································································································186
Hourly report·······························································································································187
Stacked report ····························································································································188
Message Programming························································································································191
Receipt logo································································································································192
Free text ·····································································································································192
Validation printing text ················································································································192
Slip text·······································································································································193
Slip footer ···································································································································193
Payee name ·······························································································································193
Entertainment bill message ········································································································193
Scrolling message for pole display ·····························································································194
Function Key Programming ·················································································································195
Function menu key ·····················································································································196
Function key ·······························································································································198
Function menu key list················································································································199
Device Configuration Programming·····································································································200
Built-in printer ·····························································································································201
Journal printer·····························································································································201
Receipt printer ····························································································································202
Slip printer ··································································································································202
Remote printer (KP#1 through KP#9)·························································································203
BCR (SCANNER) ·······················································································································204
Scale/On-line ······························································································································204
Pole display ································································································································204
Tax Programming ································································································································205
Customer Programming·······················································································································206
Customer code ···························································································································206
Customer programming··············································································································207
Order Mask Programming ···················································································································208
Branch programming ··················································································································208
Transfer mask programming ······································································································209
Backup Data Send Programming ········································································································210
Backup data send·······················································································································210
Backup Data Receive Programming····································································································210
Backup data receive ···················································································································210
On-line Configuration Programming ····································································································211
PRICE Mode Programming ·················································································································212
Automatic Sequencing Key Programming···························································································213
Auto menu programming ············································································································213
Auto key sequence programming·······························································································215
SD CARD Mode···································································································································216
Reading of Stored Programs ···············································································································218
Program reading sequence ········································································································218
13.Electronic Journal/Data Clear ··········································································································220
Electronic journal ························································································································220
Data clear ···································································································································220
14.European Article Number (EAN) or Universal Product Code (UPC)·············································221
EAN or UPC code·······················································································································221
Add-on code ·······························································································································223
EAN file·······································································································································223
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15.EURO Migration Function·················································································································224
16.Operator Maintenance·······················································································································226
In Case of Power Failure ·····················································································································226
In Case of Printer Error························································································································226
Thermal Printing ··································································································································226
Cautions in handling the printer··································································································226
Cautions in handling the recording paper (thermal paper) ·························································227
Installing and Removing the Paper Roll·······························································································228
Recording paper specifications ··································································································228
Installing the paper roll ···············································································································228
Removing the paper roll ·············································································································229
Prevention of paper jams············································································································231
Removing a paper jam ···············································································································232
Cleaning the Print Head·······················································································································233
Before Calling for Service····················································································································234
17.Options ···············································································································································235
List of Options······································································································································235
18.Specifications ····································································································································236

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