SHORE TEL 210 User manual

ShoreTel 210 IP Phone Quick Reference
PHONE OPERATION
Place Calls
Use the Speakerphone
Speaker
+ ext.
Make a Conference Call
Conference
+ ext. +
Conference
Dial Paging Extension provided by administrator
Answer Calls lift handset or
Speaker
Adjust Handset, Headset,
Speakerphone Volume Volume
to select
Answer Call Waiting
Hold
Interact with Calls
Mute a Call
Mute
Place a Call On or Off Hold
Hold
Transfer a Call
Transfer
+ ext. + hang up
VOICE MAIL
Log Into the Main Menu
Voice Mail
+ password +
#
Log In from Another Extension
# #
+ ext. + password +
#
Note: For more information about voice mail features, please consult the Voice Mail Quick Reference.
OFFICE ANYWHERE CODES
Transfer a call
* *
+ destination +
# #
Conference a call
* *
+ destination +
* *
Hold a call
* *
Hang up
# #
Access other star codes
* *
+ (star code from below)
QUICK REFERENCE OF COMMON STAR CODES
Park a call
*1 1
+ ext.
UnPark a call
*12
+ ext.
Pick Up a Remote Extension
*13
+ ext.
Pick Up the Night Bell
*14
+ ext.
Use the Intercom
*15
+ ext.
Barge In
*16
+ ext.
Silent Monitor
*17
+ ext.
Toggle the Hunt Group Status
*18
+ HG ext.
Whisper Page
*19
+ ext.
Change CHM and Forwarding Voice Mail + password +
#
+
72
Change Extension Assignment Voice Mail + password +
#
+
731
Unassign Extension Assignment Voice Mail + password +
#
+
732
Assign Extension to External Number Voice Mail + password +
#
+
733
TROUBLESHOOTING
View Phone Information
Mute
+ I-N-F-O +
#
Reboot Your Phone
Mute
+ R-E-S-E-T +
#
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: [phone] +1.800.425.9385 Fax: [phone] www.shoretel.com
PN 800-1033-02
Note: For additional details on the information contained in this Quick Reference card, please
consult the IP 210 User Guide.

ShoreTel 210 IP Phone Quick Reference
Indicator LED
Flashing light alerts the
user to incoming calls and
unheard voice messages.
LCD Display
2 x 24 characters
Handset with
Finger Rest
Function Keys
Perform core
telephony func-
tions (voice mail,
transfer, confer-
ence, hold)
Microphone
Speaker
Delivers high-quality
wideband sound.
Dial Pad
Audio Control Keys
Volume button controls handset,
speaker, and ring volume. Mute and
Speaker keys become illuminated
when functions are active.
Function Keys
Overlay
Vinyl overlay
imprinted with
international sym-
bols.
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: [phone] +1.800.425.9385 Fax: [phone] www.shoretel.com
PN 800-1033-02
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To use a headset:
Connect a supported headset into the handset jack. Contact your system administrator for details.
210 IP Phone with Third-Party Headset