Snom 320 User manual

snom technology AG
Charlottenstr. 68-71
10117 Berlin
Germany
Tel. [phone]
Fax [phone]
[email protected]; s[email protected]
snom technology, Inc.
18 Commerce Way, Suite 6000
Woburn, MA 01801
Tel [phone]
Fax [phone]
infoU[email protected]
snom France SARL
6 Parc des fontenelles
78870 Bailly
Tel. [phone]
Fax [phone]
[email protected]
s[email protected]
snom technology SRL
Via A. Lusardi 10
20122 Milano
Tel [phone]
Fax [phone]
[email protected]
s[email protected]
Your specialist retailer - Ihr Fachhändler -
Votre distributeur - Su distribuidor - Il tuo rivenditore:
© 2011 snom technology AG
v1.05
Quick Start Guide
VoIP Business Phone
ENGLISH
D E UTSCH
FRANÇAI S
ITALIANO
E S PAÑ OL
PORTUG U Ê S

2
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. scale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TY PE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 status
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
• per il posizionamento su
una scrivania
• para a colocação em
uma mesa
Attaching the Footstand - Fuß montieren - Attacher le pied -
Montaje el soporte - Fissare il supporto - Anexar o Suporte
B
• for desktop placement
• für Schreibtischaufstellung
• pour le placement sur un bureau
• para la colocación en un escritorio
Delivery content - Lieferumfang - Contenu de l‘emballage -
En la caja - Contenuto della confezione - Incluídos no pacote
A
• Not included: Ethernet cable (compatible with IEEE 802.3af) + power adapter
• Nicht im Lieferumfang enthalten: Ethernet-Kabel (kompatibel mit IEEE 802.3af) + Netzteil
• Non inclus: Câble Ethernet (compatible avec IEEE 802.3af) + alimentation
• No incluido: Cable de Ethernet (compatible con IEEE 802.3af) + fuente de alimentación
• Non inclusos: Cavo Ethernet (compatibile con IEEE 802.3af) + alimentazione
• Não incluído: Cabo Ethernet (compatível com IEEE 802.3af) + alimentação
2
1
320
320

3
3
• for wall mounting
• für die Wandbefestigung
• pour l'installation sur le mur
• para el montaje en pared
• per il montaggio a parete
• para montagem na parede
N14647
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
2
1
2
4
Detaching the Footstand - Fuß abmontieren - Démonter le pied -
Desmontar el soporte - Smantellare il supporto - Destacandar o Suporte
2.
1.
C
1
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. scale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TYPE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 status
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. scale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TYPE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 status
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. scale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TYPE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 status
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. scale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TYPE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 status
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. scale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TYPE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 status
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. scale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TYPE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 status
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)

4
4 x
Not included in delivery:
Nicht im Lieferumfang enthalten:
Non inclus:
No incluidos:
Non inclusos:
Não incluído:
Distance to wall
Abstand zur Wand
Distance au mur
Distanza dalla parete
Distancia a la pared
Distância à parede
∼ 5 mm (0.197")
ø max
8 mm
(0.315")
ø max
4,5 mm
(0.177")
Wall Mounting - Wandmontage - Fixation murale -
Montaje en pared - Montaggio a parete - Montagem na parede
D
Adjusting the display - Den Displaywinkel einstellen - Ajuster l'ecran -
Ajustar el visualizador - Aggiustare il display - Ajustar um display
E

5
Connecting - Anschließen - Connecter -
Conectar - Collegare -
F
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. sc ale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TY PE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 st atus
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. sc ale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TY PE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 st atus
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. sc ale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TY PE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 st atus
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. sc ale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TY PE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 st atus
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. sc ale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TY PE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 st atus
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
snom technical datasheet (P-DIN_A4) Version 1.2.1. /// Nov 2009
company snom technology AG revision PS No. ERP No. sc ale
total
pages page
model snom 370 5 4.12. 00001438 1:1 1
1
product LABEL TY PE prepared by Martin Taube
filename type_label_snom370_rev5.pdf checked by
created 2007-10-09 approved by
last saved 2009-11-04 st atus
139.5
39.5
N14647
XXXYY88888899999
0 0 0 4 1 3 2 A 0 0 4 4
AB
1. Bar code System: Code 128
2. Material: white ART paper
3. Black printing / SIZE: 139.5(W)X39.5(H)mm
4. Tolerence: ±0.2mm
6. Print content:
A.
B. Bar code: MAC Address same as mainboard label
7. attach onto the backside of the phone
Serial Number (5 digits)
DDMMYY day, month, year (only last two digits)
Product of factory abbreviation - provided by snom (2 digits)
Country of Origin - ISO 3166-1 alpha-3 (3 digits)
3
2
1
Optional - Opzionale
Optionel - Opcional
If PoE not available (not
xxxxxxxx included in delivery)
Wenn PoE nicht verfügbar
xxxxxxxx (nicht im Liefer-
xxxxxxxx umfang enthalten)
S'il n'y a pas de PoE (non
xxxxxxxx inclus)
Si no se dispone de PoE (non
xxxxxxxx incluido)
Se non disponibile PoE (non
xxxxxxxx incluso)
Se não disponível PoE (não
xxxxxxxx incluído)

6
snom 320 Quick Start Guide
ENGLISH .................................................................................................. 7
DEUTSCH ................................................................................................. 15
FRANÇAIS ................................................................................................ 23
ITALIANO .................................................................................................. 31
ESPAÑOL ................................................................................................. 39
PORTUGUÊS ........................................................................................... 47
APPENDIX  ANHANG  ANNEXE  APENDICE  ANEXO
GNU General Public License ................................................................... 55
Symbols used in this guide
Symboles utilisés dans ce manuel
Símbolos usados en este manual
 In dieser Anleitung benutzte Symbole
 Symboli utilizzati in questa manuale
 Símbolos utilizados neste manual
p  q  
Press / Drücken / Appuyez / Premere / Pulse / Pressione:
-

>:
Next step
Passez à l'étape suivante
Siguiente paso
 Nächster Schritt
 Passo successivo
 Próxima etapa
[Reg] Text in square brackets
Text in eckigen Klammern
Text en crochets
Testo tra parentesi quadre
Texto entre corchetes
Texto entre colchetes Press
Appuyez
Pulse
 Drücken
 Premere
 Pressione

snom 320 Quick Start Guide
7
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This quick start guide describes the installation, setup, and operation of the
snom 320. For further information please refer to the manual on our web
page,
http://wiki.snom.com/Snom320.
Copyright, Trademarks, GPL, Legal Disclaimers
© 2011 snom technology Aktiengesellschaft
All Rights Reserved.
snom, the names of snom products, and snom logos are trademarks owned by snom technology
AG. All other product names and names of enterprises are the property of their respective
owners.
snom technology AG reserves the right to revise and change this document at any time, without
being obliged to announce such revisions or changes beforehand or after the fact.
Texts, images, and illustrations and their arrangement in this document are subject to the
protection of copyrights and other legal rights worldwide. Their use, reproduction, and transmittal
to third parties without express written permission may result in legal proceedings in the criminal
courts as well as civil courts.
Although due care has been taken in the compilation and presentation of the information in this
document, the data upon which it is based may have changed in the meantime. snom therefore
disclaims all warranties and liability for the accurateness, completeness, and currentness of the
information published, except in the case of intention or gross negligence on the part of snom or
where liability arises due to binding legal provisions.
Our firmware includes some source code that may be used and modified by anyone and everyone
under the GNU Public License (GPL) (see Appendix on page ), provided they, in turn, make it
available to everyone else with the same licensing agreement. Please go to http://www.snom.
com/en/support/download/gpl-quellcode/ for the original GPL license and the source code of
components licensed under GPL and used in snom products.
Important Information
Please read the instructions on safety and disposal and on how to set up and use the
device before using it and also give them to other users to read or inform those users of
their contents. Save this manual and do not give the device to third parties without it.
Safety Instructions
Follow the instructions in this manual and other applicable documentation of the device.
• If the phone is not supplied with power via an Ethernet cable, use only a power
adapter expressly recommended by snom technology. Other power supplies may
damage or destroy the phone, affect its behavior, or induce noise.
• Avoid placing the cables where people may trip over them or where they may be
exposed to mechanical pressure as this may damage them.
• This device is for indoor use only! Do not install outdoors - NOT FOR OUTDOOR USE!

8
snom 320 Quick Start Guide
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• Do not install the device in rooms with high humidity (for example, in bathrooms,
laundry rooms, damp basements). Do not immerse the device in water and do not
spill or pour liquids of any kind onto or into the device.
• Do not install the device in surroundings at risk for explosions (paint shops, for
example). Do not use the device if you smell gas or other potentially explosive fumes.
• Do not use the device during thunderstorms. Lightning striking the power grid may
cause electric shocks.
• Warning: The handset contains a magnet, and its earpiece may attract small
dangerous objects such as needles or pins. Please ensure before each use that no
such objects are present..
SELV (Safety Extra Low Voltage) Compliance
Safety status of Input/Output connections comply with SELV requirements.
Warning: To avoid electric shock, do not connect safety extra-low voltage (SELV)
circuits to telephone-network voltage (TNV) circuits. LAN ports contain SELV
circuits, and PSTN ports contain TNV circuits. Some LAN and PSTN ports both use
RJ-45 (8P8C) connectors. Use caution when connecting cables.
Standards conformance
This device is CE and FCC-certified and meets European and US health, safety, and
environmental standards.
Unauthorized opening, changing, or modifying the device will cause the warranty to lapse and
may also result in the lapse of the CE and FCC certifications. In case of malfunction contact
authorized service personnel, your seller, or snom.
• Safety: IEC 60950-1:2001
• Certifications: FCC Class B, CE Mark
• Power consumption: 2.1 – 2.4 watts
• Power: DC 5V 1A
• 1 x LAN, 1 x PC: RJ45
• Ethernet: 2 x IEEE 802.3 10/100 Mbps switch
• Power over Ethernet: IEEE 802.3af, Class 1
Disposal of the device
This device is subject to European Directive 2002/96/EC and may not be disposed of
with general household garbage.
If you do not know where you may dispose of the device at the end of its lifespan, contact
your municipality, your local waste management provider, or your seller.
Cleaning
To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might
damage the surface or internal electronics of the device.

snom 320 Quick Start Guide
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Initializing and registering the phone
Please note: You will need the registration information received from your
Internet service provider or your network administrator - normally the phone or
extension number, the password, and the registrar.
After you have set up the phone and connected it to the network as shown on pages
2 - 5, the phone begins to initialize.
Normally the initialization is completely automatic, using DHCP. If your network does not
support DHCP, you must obtain the IP address, netmask, IP gateway, and DNS server
from your Internet service provider or your network administrator and enter them manually
when you are asked to do so on the display.
Watch the display and, when asked to, make selections with and save with .
1. Language. The default is English. Other languages are available if the phone/
network is connected to the Internet during initialization, so that they can be provided
from the snom server automatically (fi rmware 7 and higher).
2. Dial tone
3. Time zone
4. Enter the account number. Save with P.
5. Enter the registrar. Save with P . The display now shows the idle screen:
Time
Account = identity (NR: not registered)Date:
Context-sensitive
function symbols
Press key to activate/
open/execute the
function above it
Context-sensitive
function keys
Entering numerals, letters, and special characters
Press any key on the alphanumeric keypad.
Press to delete character
to the left of the cursor To move cursor to the left
or to the right, press:
Press to clear
text fi eld
Text fi eld
To the left of : Current
input mode
> > >
To the right of : Press to
change to input mode
Input modes:
: Numerals
: Small letters
: Capital letters
Editing the directory:
abc - small letters
ABC - capital letters
123 - numerals
abc >
ABC > 123 > abc
Current input mode: Press
to change:
Delete character to
the left of the cursor:
Entering special characters and symbols in input modes small or capital letters: Press
"1" key one or more times quickly, with a pause after each character.
Examples: 1x = "." 2x = "+" 3x = "@" 4x = "1" 5x = ":" 6x = ","

10
snom 320 Quick Start Guide
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320
Alphanumeric
keypad
Display -
idle screen
Identity
Dedicated
programmable function keys
Redial last call Directory Freely programmable Start/end conference
Hold/unhold call
Settings menu IP address, MAC address, fi rmware version Freely programmable Transfer current call
Turn DND (do not disturb) on/off
MWI, missed calls
• Red LED: Message waiting - press
to listen to message (if supported by PBX)
• Yellow LED, steady light: Missed call -
press to turn LED off
• Yellow LED, blinking fast: Incoming call
Record call (if supported by PBX)
Freely programmable function keys with LEDs: .
Default mapping: line. Line LED: • Blinking fast: Incoming call. Press key
to accept call.
• Steady light: In call • Blinking slowly: Call on hold
Cancel & OK keys
Cancelling actions & input Confi rming actions & input, saving
At a glance
Star key • Switching between upper
& lower case when pressed briefl y while in editing mode
• Locking and unlocking the
keyboard when pressed for a few seconds
Pound key (hash key) Audio control keys • Adjust ringer volume
of incoming call or loud- speaker volume when in call
• Turn microphone on/off • Turn speakerphone on/off • Turn headset on/off Context-sensitive functions
Context-sensitive function keys (programmable)
Navigation key - idle screen functions: : Select identity for outgoing call
: Settings menu