Technogym Jog Now Excite+ 700 How to use

J
JO OG G N NO OW W
E X C I T E +
T
Te ec ch hn ni ic ca al l S Se er rv vi ic ce e g gu ui id de e
REV.6.2

The information contained in this manual is intended for QUALIFIED TECHNICIANS who have
completed a specific TECHNOGYM training course and are authorized to perform machine start-up
and adjustment procedures as well as extraordinary maintenance or repairs which require a thorough
knowledge of the machine, its operation, its safety devices and working procedures.
CAREFULLY READ THE INFORMATION CONTAINED IN
THIS MANUAL BEFORE PERFORMING ANY MAINTENANCE
PROCEDURES ON THE MACHINE
DANGEROUS VOLTAGES
PRESENT
NOTE:
The information contained in this document is subject to change without notice.
Technogym does not guarantee this documentation in any way. Technogym shall not be held
responsible for any errors contained in this manual and declines all liability for accidents or
damages resulting from the supply, characteristics or use of this manual.
This document contains proprietary information that is protected by copyright. All rights reserved.
No part of this document may be photocopied, reproduced or translated into another language
without the prior written consent of Technogym.
The Technogym™ trademark is property of Technogym S.p.A.
The JOG NOW Excite + ™ trademark is property of Technogym S.p.A.

JOG NOW Excite +: Service & maintenance manual - rev. 6.2

JOG NOW Excite +: Service & maintenance manual - rev. 6.2
Page i
Contents
1. GENERAL NOTICES.............................................................................................................................................1.1
1.1. INTRODUCTION...................................................................................................................................................1.1
1.2. RECOMMENDATIONS ..........................................................................................................................................1.1
1.3. GENERAL RULES FOR REPAIR PROCEDURES ........................................................................................................1.2
2. TECHNICAL CHARACTERISTICS....................................................................................................................2.1
2.1. PRODUCT CODES ................................................................................................................................................2.1
2.2. SERIAL NUMBER STRUCTURE .............................................................................................................................2.3
2.3. COLOUR OPTIONS...............................................................................................................................................2.3
2.4. POWER REQUIREMET..........................................................................................................................................2.4
2.5. TECHNICAL SPECIFICATION.................................................................................................................................2.5
2.5.1. Excite characteristics ..........................................................................................................................2.5
2.5.2. DISPLAY Comparison.........................................................................................................................2.6
2.5.3. Monitor & commands..........................................................................................................................2.7
2.5.4. Training contents.................................................................................................................................2.7
2.5.5. User connectivity options / MyWellness Cloud access........................................................................2.7
2.5.6. User personal profile...........................................................................................................................2.8
2.5.7. Connectivity.........................................................................................................................................2.8
2.5.8. Entertainment and Multimedial contents.............................................................................................2.9
2.5.9. Supported Professional APPS...........................................................................................................2.10
2.6. MECHANICAL CHARACTERISTICS......................................................................................................................2.11
2.6.1. Overall dimensions............................................................................................................................2.11
2.6.2. PACKING Dimensions Europe and Overseas...................................................................................2.12
2.7. AMBIENT SPECIFICATIONS ................................................................................................................................2.12
2.8. CONFORMITY TO REGULATIONS........................................................................................................................2.13
2.9. WIRING DIAGRAMS ...........................................................................................................................................2.14
2.9.1. Connessione Kit Alto e Kit Basso......................................................................................................2.14
2.9.2. Low Kit wiring diagrams...................................................................................................................2.15
2.9.2.1. AT-UL Extended Range: (100 - 240V)...................................................................................................................... 2.15
2.9.2.2.ALE MET CE: (100 - 120V) .....................................................................................................................................2.16
2.9.2.3. ALE MET CE: (200 - 240V) .....................................................................................................................................2.18
2.9.2.4. ALEWin Extended Range: (100 - 240V)...................................................................................................................2.20
2.9.3. High Kit wiring diagrams..................................................................................................................2.21
2.9.3.1. LED 500 Display (ARM Board)................................................................................................................................ 2.21
2.9.3.2. LED 700 Display (ARM Board)................................................................................................................................ 2.22
2.9.3.3. 700 VISIOWEB Display (CPU Board)......................................................................................................................2.23
2.9.3.4. Powered models 700 UNITY.....................................................................................................................................2.24
2.10.CABLES 2.25
2.10.1. CBQ cables........................................................................................................................................2.25
2.10.2. TRM cables........................................................................................................................................2.25
2.10.3. AUTOTRAnSFORMER cable............................................................................................................2.25
2.10.4. CU cables..........................................................................................................................................2.26
3. PRINCIPLES OF OPERATION............................................................................................................................3.1
3.1. LED DISPLAY .....................................................................................................................................................3.1
3.1.1. ARM Board: 500 and 700 models.......................................................................................................3.1
3.2. VISIO DISPLAY ..................................................................................................................................................3.2
3.2.1. CPU Board: 700Visio models .............................................................................................................3.2
3.2.1.1. Backup battery.............................................................................................................................................................3.3
3.3. LCD INVERTER...................................................................................................................................................3.3
3.4. DIGITAL/ANALOGUE TUNER BOARD....................................................................................................................3.3
3.5. INTEGRATED LAN NETWORK BOARD (WIRED)...................................................................................................3.3
3.6. WIRELESS NETWORK BOARD (WITHOUT CABLES) ...............................................................................................3.4
3.7. AUDIO/VIDEO EXTERNAL DEVICE CONNECTOR BOARD.......................................................................................3.5

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3.8. HEADPHONE JACK ..............................................................................................................................................3.5
3.9. C-SAFE BOARD (INTEGRATED):...........................................................................................................................3.5
3.10.SERVICE USB PORT (INTEGRATED): ...................................................................................................................3.5
3.11.OPTIONAL.......................................................................................................................................................3.5
3.11.1. iPod docking station............................................................................................................................3.5
3.11.1.1. Client USB port......................................................................................................................................................3.5
3.11.1.2. Dual TGS reader..................................................................................................................................................... 3.5
3.12.DISPLAY UNITY................................................................................................................................................3.6
3.12.1. Main Board (Middelboar)...................................................................................................................3.6
3.12.2. CPU module ........................................................................................................................................3.6
3.12.3. Wi-fi module:.......................................................................................................................................3.6
3.12.4. Controller TS.......................................................................................................................................3.6
3.12.5. Bluetooth Module................................................................................................................................3.6
3.12.6. The function of the Main board is to control.......................................................................................3.7
3.13.UNITY DEVICE ..................................................................................................................................................3.8
3.13.1. Headphone and Microphone jack .......................................................................................................3.8
3.13.2. C-SAFE board.....................................................................................................................................3.8
3.13.3. NFC board (proximity sensor).............................................................................................................3.8
3.13.4. TV Tuner..............................................................................................................................................3.8
3.13.5. TGS reader ..........................................................................................................................................3.8
3.13.6. USB port..............................................................................................................................................3.8
3.13.7. Stand-by LED......................................................................................................................................3.8
3.13.8. Back-Up battery ..................................................................................................................................3.8
3.13.9. Docking Station e carica batteria per iPad.........................................................................................3.9
3.14.CARDIO RECEIVER BOARD.................................................................................................................................3.10
3.14.1. HR/HS (Chest belt/Hand Sensor) ......................................................................................................3.10
3.14.2. HR (Chest Belt)..................................................................................................................................3.11
3.15.C-SAFE BOARD .................................................................................................................................................3.11
3.16.JOYSTICK..........................................................................................................................................................3.11
3.17.EMERGENCY BUTTON.......................................................................................................................................3.12
3.18.BELT MOTOR ....................................................................................................................................................3.12
3.19.ELEVATION MOTOR ..........................................................................................................................................3.12
3.20.LIMIT SWITCH ...................................................................................................................................................3.12
3.21.LOW KIT...........................................................................................................................................................3.13
3.21.1. ALE MET CE driver..........................................................................................................................3.13
3.21.2. ALE power supply box.......................................................................................................................3.14
3.21.3. Supplementary power supply.............................................................................................................3.14
3.22.AUTOTRANSFORMER ........................................................................................................................................3.14
3.22.1. AT-UL driver.....................................................................................................................................3.15
3.22.2. AT-UL driver box ..............................................................................................................................3.16
3.22.3. AT-UL power supply board...............................................................................................................3.16
3.22.4. Fans...................................................................................................................................................3.16
3.22.5. Breaking resistor ...............................................................................................................................3.16
3.22.6. Power supply box ..............................................................................................................................3.16
3.22.7. ALEWin Driver..................................................................................................................................3.17
3.22.7.1. ALEWin power supply box .................................................................................................................................. 3.17
3.22.7.2. LEDs ....................................................................................................................................................................3.18
3.22.8. Tread belt motor drive.......................................................................................................................3.20
3.22.9. Mechanics..........................................................................................................................................3.20
3.22.10. Controls.............................................................................................................................................3.20
3.22.11. The signals involved..........................................................................................................................3.21
3.23.ELEVATION MOTOR DRIVE................................................................................................................................3.22
3.23.1. Mechanics..........................................................................................................................................3.22
3.23.2. Control...............................................................................................................................................3.22
3.23.3. Reset procedure.................................................................................................................................3.23
3.23.4. The signals involved..........................................................................................................................3.24
3.24.EMERGENCY STOP SIGNAL MANAGEMENT ........................................................................................................3.25
3.24.1. LED – VISIO/VISIOWEB ..................................................................................................................3.25
3.24.1.1. Control logic......................................................................................................................................................... 3.25
3.24.1.2. The signals involved.............................................................................................................................................3.26

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3.24.2. UNITY + ALE MET / ALEWin (With ADAPTER cables) ..................................................................3.27
3.24.2.1. The control ...........................................................................................................................................................3.27
3.24.2.2. The signals involved.............................................................................................................................................3.28
3.24.3. UNITY + ALEWin (With FINAL cables) ..........................................................................................3.29
3.24.3.1. The control ...........................................................................................................................................................3.29
3.24.3.2. The signals involved.............................................................................................................................................3.30
4. ACCESSORIES........................................................................................................................................................4.1
4.1. CARDIO THEATER CONNECTION..........................................................................................................................4.1
4.2. PC LINK FOR PROGRAMMING ..............................................................................................................................4.2
4.3. MONITOR PLUG FOR C-SAFE PORT......................................................................................................................4.3
4.4. VISIOWEB UPGRADE.......................................................................................................................................4.3
4.4.1. VISIO vs VISIOWEB............................................................................................................................4.3
4.4.2. VISIOWEB upgrade for VISIO models................................................................................................4.3
4.4.3. UpGrade from LED to VisioWEB........................................................................................................4.4
4.5. ACCESSORISE .....................................................................................................................................................4.4
5. INSTALLATION INSTRUCTIONS......................................................................................................................5.1
5.1. SPECIFICATIONS AND REQUIREMENTS.................................................................................................................5.1
5.2. MOVING5.2
5.3. INSTALLATION ....................................................................................................................................................5.3
5.4. FIRST POWER-ON ................................................................................................................................................5.3
5.5. TO CHECK THE CORRECT OPERATION OF THE MACHINE ......................................................................................5.3
5.6. SPECIFICATIONS AND MINIMUM AERIAL SIGNAL REQUIREMENTS.........................................................................5.4
6. TROUBLESHOOTING...........................................................................................................................................6.1
6.1. TROUBLESHOOTING MENU SERVICE:LED MODELS ...........................................................................................6.2
6.1.1.Automatic Test.....................................................................................................................................6.3
6.1.1.1. I2C Devices Test..........................................................................................................................................................6.3
6.1.1.2. Up-Down Test..............................................................................................................................................................6.3
6.1.1.3. Inverter Test.................................................................................................................................................................6.4
6.1.1.4. LED Test...................................................................................................................................................................... 6.4
6.1.1.5. Serial Ports Test ...........................................................................................................................................................6.4
6.1.2. Manual Test.........................................................................................................................................6.4
6.1.2.1. Man. Keyboard Test.....................................................................................................................................................6.5
6.1.2.2. Man. Inverter Test........................................................................................................................................................6.5
6.1.2.3. Man. UpDown Test...................................................................................................................................................... 6.5
6.2. TROUBLESHOOTING MENU:VISIO/VISIOWEB MODELS...................................................................................6.6
6.3. THE DISPLAY FAILS TO ILLUMINATE ....................................................................................................................6.7
6.3.1. LED Models.........................................................................................................................................6.7
6.3.2. VISIO Models......................................................................................................................................6.9
6.3.1. UNITY Models...................................................................................................................................6.12
6.4. TOUCH SCREEN NEEDS CALIBRATING /DOES NOT WORK....................................................................................6.13
6.5. YOU CANNOT HEAR THE AUDIO ........................................................................................................................6.13
6.6. YOU CANNOT SEE THE TV................................................................................................................................6.13
6.7. YOU CANNOT HEAR THE RADIO ........................................................................................................................6.13
6.8. THE IPOD DOES NOT WORK...............................................................................................................................6.14
6.8.1. UNITY Models...................................................................................................................................6.15
6.9. THE DISPLAY SHOWS “PRESS AKEYS /TOUCH THE SCREEN”.......................................................................6.16
6.10.“THE EQUIPMENT IS LOCKED (COM)” MESSAGE ON DISPLAY .................................................................6.17
6.11.DRIVER ERRORS ...............................................................................................................................................6.18
6.11.1. ALE MET...........................................................................................................................................6.18
6.11.2. ALEWin .............................................................................................................................................6.20
6.11.3. Tread belt motor is jerking................................................................................................................6.24
6.12.“GRADIENT NOT WORKING” MESSAGE ON THE DISPLAY ..........................................................................6.25
6.13.THE MACHINE DOES NOT READ THE TGS..........................................................................................................6.28
6.13.1. VISIO/VISIOWEB models..................................................................................................................6.28
6.13.2. UNITY models ...................................................................................................................................6.29
6.14.THERE IS NO HEART RATE SIGNAL.....................................................................................................................6.30
6.14.1. HR/HS RECEIVER (Hand Sensor)....................................................................................................6.30
6.14.2. HR/HS Receiver (Chest Belt).............................................................................................................6.34

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6.14.3. HR RECEIVER (Chest Belt)..............................................................................................................6.37
6.15.THE TELEMETRIC HEART RATE SIGNAL IS INCORRECT.......................................................................................6.39
6.15.1. Chest Belt ..........................................................................................................................................6.39
6.15.2. Hand Sensor......................................................................................................................................6.43
7. PART DISASSEMBLY ...........................................................................................................................................7.1
7.1. DISASSEMBLING THE DISPLAY............................................................................................................................7.1
7.1.1. LED Display (500 and 700) ................................................................................................................7.1
7.1.2. VISIO Display (700Visio)....................................................................................................................7.2
7.2. DISASSEMBLING THE DISPLAY BOARD AND COMPONENTS..................................................................................7.3
7.2.1. LED Diasplay (ARM Board) ...............................................................................................................7.3
7.2.2. VISIO 15” Display (CPU Board)........................................................................................................7.4
7.2.2.1. Wireless board (A)....................................................................................................................................................... 7.5
7.2.2.2. Tuner DVB-T board (B)............................................................................................................................................... 7.7
7.2.2.3. Tuner board ATSC (B1) and ISDB-T (B2).................................................................................................................. 7.8
7.2.2.4. LCD Inverter (C).......................................................................................................................................................... 7.9
7.2.2.5. CPU Board (D) .......................................................................................................................................................... 7.10
7.2.3. LCD (E) + Touch Screen...................................................................................................................7.11
7.2.3.1. Headphone Jack (F) ...................................................................................................................................................7.12
7.2.4. Dual TGS reader + USB port (G) .....................................................................................................7.13
7.2.4.1. iPod Docking Station (H)...........................................................................................................................................7.14
7.3. AUDIO /VIDEO EXTERNAL CONNECTORS BOARD.............................................................................................7.15
7.4. DISASSEMBLING THE KEYBOARD /TOUCH SCREEN ..........................................................................................7.16
7.4.1. LED Keyboard...................................................................................................................................7.16
7.4.2. VISIO Touch Screen..........................................................................................................................7.18
7.5. DISASSEMBLING THE EMERGENCY BUTTON ......................................................................................................7.19
7.6. DISASSEMBLING THE CARDIO RECEIVER ...........................................................................................................7.20
7.6.1. HS/HR Receiver (Chest Belt/Hand Sensor).......................................................................................7.20
7.6.2. HR Receiver (Chest Belt)...................................................................................................................7.21
7.7. DISASSEMBLING THE HAND SENSOR ................................................................................................................7.22
7.8. DISASSEMBLING THE INMOTION –(READY TO RUN)BOARD............................................................................7.23
7.9. DISASSEMBLING THE LATERAL HANDLEBAR .....................................................................................................7.24
7.10.DISASSEMBLING THE UPRIGHTS ........................................................................................................................7.25
7.11.DISASSEMBLING THE CENTRAL HANDLEBAR AND THE UPPER DASHBOARD.......................................................7.26
7.12.DISASSEMBLING THE INFERIOR DASHBOARD.....................................................................................................7.27
7.13.DISASSEMBLING THE MOTOR GUARD ................................................................................................................7.28
7.14.DISASSEMBLING THE LOWER GUARD ................................................................................................................7.29
7.15.DISASSEMBLING THE LIMIT SWITCH ..................................................................................................................7.31
7.16.DISASSEMBLING THE LOWER KIT .....................................................................................................................7.32
7.16.1. Disassembling the ALE Driver..........................................................................................................7.32
7.16.2. Disassembling the AT-UL Driver......................................................................................................7.33
7.17.DISASSEMBLING THE POWER SUPPLY BOX ........................................................................................................7.34
7.18.DISASSEMBLING THE TREAD BELT MOTOR ........................................................................................................7.35
7.19.DISASSEMBLING THE ELEVATION MOTOR..........................................................................................................7.36
7.20.DISASSEMBLING THE EXTRA POWER SUPPLY ....................................................................................................7.37
7.21.DISASSEMBLING THE AUTOTRANSFORMER (V.110V)........................................................................................7.39
7.22.DISASSEMBLING THE RUNNING DECK GROUP ....................................................................................................7.44
7.22.1. Disassembling the footrest.................................................................................................................7.44
7.22.2. Disassembling the motor drive belt and motor roller........................................................................7.45
7.22.3. Disassembling the running deck........................................................................................................7.46
7.22.3.1. A Typology........................................................................................................................................................... 7.46
7.22.3.2. B Typology...........................................................................................................................................................7.47
7.22.4. Disassembling the shock absorber....................................................................................................7.48
7.22.4.1. A Typology........................................................................................................................................................... 7.48
7.22.4.2. B Typology...........................................................................................................................................................7.48
8. ADJUSTMENTS......................................................................................................................................................8.1
8.1. TENSIONING THE TREAD BELT.............................................................................................................................8.1
8.1.1. Tensioning a new tread belt ................................................................................................................8.1
8.1.2. Tensioning a used tread belt................................................................................................................8.2
8.2. CENTRING THE TREAD BELT................................................................................................................................8.3

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8.3. POSIZIONE MICRO DI FINE CORSA........................................................................................................................8.4
8.4. THE MACHINE IS NOT FLAT .................................................................................................................................8.5
9. MACHINE CONFIGURATION ............................................................................................................................9.1
9.1. USER MENU CONFIGURATION:LED MODELS ......................................................................................................9.1
9.1.1. Language.............................................................................................................................................9.2
9.1.2. Distance...............................................................................................................................................9.2
9.1.3. Maximum exercise time.......................................................................................................................9.2
9.1.4. Pause time ...........................................................................................................................................9.2
9.1.5. Cool Down time...................................................................................................................................9.3
9.1.6. Default age ..........................................................................................................................................9.3
9.1.7. Default weight .....................................................................................................................................9.3
9.1.8. Default time.........................................................................................................................................9.4
9.1.9. Default calories...................................................................................................................................9.4
9.1.10. Default distance...................................................................................................................................9.4
9.1.11. Enable TGS..........................................................................................................................................9.5
9.1.12. Enable keyboard..................................................................................................................................9.5
9.1.13. Modifiable target heart rate................................................................................................................9.5
9.1.14. Enable custom messages .....................................................................................................................9.6
9.1.15. Enable up/down motor ........................................................................................................................9.6
9.1.16. Resetting parameters to default values................................................................................................9.6
9.1.17.Format P&P........................................................................................................................................9.6
9.1.18. User Detect..........................................................................................................................................9.7
9.1.19. Serial Number......................................................................................................................................9.7
9.1.20. InMotion..............................................................................................................................................9.7
9.2. SERVICE MENU CONFIGURATION:LED MODEL...................................................................................................9.8
9.2.1. Low kit parameter................................................................................................................................9.9
9.2.1.1. Read from low kit ......................................................................................................................................................9.10
9.2.1.2. Write to low kit.......................................................................................................................................................... 9.10
9.2.1.3. Default setting............................................................................................................................................................9.10
9.2.1.4. Table of configuration parameters (LED):................................................................................................................. 9.11
9.2.2. UpDown settings ...............................................................................................................................9.12
9.2.2.1. Read from low kit ......................................................................................................................................................9.12
9.2.2.2. Write to low kit.......................................................................................................................................................... 9.12
9.2.2.3. Default setting............................................................................................................................................................9.13
9.2.3. Operating data ..................................................................................................................................9.13
9.2.3.1. Read from low kit ......................................................................................................................................................9.14
9.2.3.2. Write to low kit.......................................................................................................................................................... 9.14
9.2.3.3. Machine usage data....................................................................................................................................................9.14
9.2.4. Errors log ..........................................................................................................................................9.15
9.2.4.1. Read from low kit ......................................................................................................................................................9.15
9.2.4.2. Reset Errors................................................................................................................................................................9.15
9.2.4.3. COM.Fault.................................................................................................................................................................9.16
9.2.4.4. View Errors................................................................................................................................................................9.16
9.2.5. Standard settings...............................................................................................................................9.16
9.2.6. Low kit menu .....................................................................................................................................9.17
9.2.6.1. Low kit version .......................................................................................................................................................... 9.17
9.2.6.2. Config. Registers........................................................................................................................................................ 9.18
9.2.7. High kit version .................................................................................................................................9.19
9.2.8. BOOT version....................................................................................................................................9.19
9.2.9. Key Reader Version...........................................................................................................................9.19
9.2.10. Mains voltage ....................................................................................................................................9.19
9.3. USER MENÙ: VISIO -VISIOWEB ...................................................................................................................9.20
9.4. SERVICE MENU: VISIO -VISIOWEB.........................................................................................................9.21
9.4.1. Table of configuration parameters (VISIO):.....................................................................................9.22
9.4.2. Register Addr.....................................................................................................................................9.23
9.4.2.1. Read from low kit ......................................................................................................................................................9.23
9.4.2.2. Register Value............................................................................................................................................................9.23
9.4.2.3. Write to low kit.......................................................................................................................................................... 9.23
9.4.3. Inverter parameters...........................................................................................................................9.24
10.AGGIORNAMENTO DEL SW............................................................................................................................10.1

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10.1.VISIO –VISIOWEB.............................................................................................................................................10.1
10.2.UNITY 10.2
11.FUNCTIONAL TEST MD MODELS..................................................................................................................11.1
11.1.ELECTRICAL SAFETY TEST................................................................................................................................11.1
11.2.MECHANICAL SAFETY TEST..............................................................................................................................11.3
11.2.1. Checking the assembly of the tread-belt components........................................................................11.3
11.2.2. Checking the assembly of the guards ................................................................................................11.3
11.3.START-UP CHECK..............................................................................................................................................11.3
11.4.LIST OF CRITICAL SPARE PARTS.........................................................................................................................11.4
12.PLANNED MAINTENANCE...............................................................................................................................12.1
13.APPENDIX.............................................................................................................................................................13.1
13.1.TABLE OF PASSWORDS TO ACCESS THE MENUS.................................................................................................13.1
14.TOOLS....................................................................................................................................................................14.1

JOG NOW Excite +: Service & maintenance manual - rev. 6.2
Page 1.1
1. GENERAL NOTICES
1.1. INTRODUCTION
This document is reserved for Technogym Service technicians, and is intended to provide
authorized personnel with the necessary information to correctly carry out repairs and maintenance.
A thorough knowledge of the technical information contained in this manual is essential for
completing the professional training of the operator.
In order to facilitate consultation, the paragraphs are accompanied by schematic drawings which
illustrate the procedure being described.
This manual contains notices and symbols which have a specific meanings:
WARNING: non observance may result in accident or injury.
ATTENTION: non observance may cause damage to the machine.
Information about the operation in progress.
Observation about the operation in progress.
1.2. RECOMMENDATIONS
Technogym recommends the following steps for planning repair procedures:
•Carefully evaluate the customer’s description of the machine malfunction and ask all the
necessary questions to clarify the symptoms of the problem.
•Clearly diagnose the causes of the problem. This manual provides the fundamental theoretical
basis, which must then be integrated by personal experience and attendance at the training
courses periodically offered by Technogym.
•Rationally plan the repair procedure so as to minimize the downtime necessary for procuring
spare parts, preparing tools, etc.
•Access the component to be repaired, avoiding any unnecessary operations. In this regard it will
be useful to refer to the disassembling sequence described in this manual.

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1.3. GENERAL RULES FOR REPAIR PROCEDURES
1. Always mark any parts or positions which may be confused with each other at the time of
reassembly.
2. Use original Technogym spare parts and lubricants of the recommended brands.
3. Use special tools where specified.
4. Consult the Technical Newsletters, which may contain more up-to-date information on adjusts
and maintenance than those contained in this manual.
5. Before starting the repair procedure, make sure that the recommended tools are available and in
good condition.
6. For the procedures described in this manual, use only the specified tools.
The tool sizes quoted in this manual are expressed in mm.

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Page 2.1
2. TECHNICAL CHARACTERISTICS
2.1. PRODUCT CODES
The machine codes take into account all the possible variants and options available for the products.
The machine code, which does not include the Serial Number, consists of 16 alphanumeric
characters arranged as follows:
Characters
Description
Key to values
1,2,
Line type
DA = Excite +
3,
Machine type
K = JOG Now
4, Model,
2= 500
3= 700
5, Type of power supply
1= 100-120V – MET CE
2= 200-240V – MET CE
E= 200-240V – CE
U= 90 - 265V – AT-UL
M= Medical Device - CE
6, Type of Display
L= LED
Y= VISIO WEB
V= UNITY
7, Integrated accessories
N= None
T= Wellness System
I= iPod + USB
A= iPod + USB + WS
8, 9, Colour of the frame
AL = Silver
AN = Anthracite
10, 11, Colour of upholstery
00 = None
AG = Grey
K0 = Blue
M0 = Bordeaux
NA = Black
Z0 = Brown
12, Guards colour
G= Flint grey
R= Renault grey
13, TV standard
0= nulla
C= DVB-T/C HD
A= ATSC / QAM-B
I= ISDB-T
N= IP-TV

JOG NOW Excite +: Service & maintenance manual - rev. 6.2
Page 2.2
Characters
Description
Key to values
14,15, Language,
00 = Multi-language
BR = Portuguese
CN = Chinese
DA = Danish
DE = German
ES = Spanish
FR = French
IT = Italian
JP = Japanese
NL = Dutch
RU = Russian
TR = Turkish
UK = British English
US = American English
16. Type of packing.
A, B, C, D, E, F, G, H, I, J, K, S, U
See the table below.
DAK31YAAN00RD00E
all of the Excite + line machines will be shipped with the specific power cable for the
destination country. In particular this means a cable with the standard plug used in the
installation country.
This implementation also means a change in the product code. Specifically the last character of the
product code will be characterised based on the options shown in the table below:
16th Character
Product code
Main country
of use
Plug standard
Type of
packaging
A
Australia
A S/NZS 3112
Overseas
B
Brazil
NBR 14136
Overseas
C
China
CPC S-CCC
Overseas
D
South Africa
SANS 164-2
Overseas
E
Europe (EC)
EEC 7/16
European
F USA (UL 250 V)
NEMA 5-15/
NEMA 5-20
Overseas
G
Great Britain
BS1363
European
H
Argentina
IRAM 2073
Overseas
I
Italy
EEC 7/16
Italy
J
Japan
JIS 8303
Overseas
K
Great Britain
BS1363
Overseas
S
Europe (EC)
EEC 7/16
Overseas
U
USA (UL 110 V)
NEMA 6-15/ NEMA 6-20
Overseas
As shown in the table above, the 16th character also identifies the type of packaging depending on
the destination country, i.e. DAK31WAAN00RD00E.

JOG NOW Excite +: Service & maintenance manual - rev. 6.2
Page 2.3
2.2. SERIAL NUMBER STRUCTURE
The Serial Number, consists of 14 alphanumeric characters arranged as follows:
Characters
Description
key to values
1,2,3,4,5,6, Product type,
DAK = JOG Now Excite +
2= 500
3= 700
1= 100-120V – MET CE
2= 200-240V – MET CE
E= 200-240V – CE
U= 90 - 265V – AT-UL
M= Medical Device - CE
L= LED
Y= VISIO WEB
V= UNITY
7,8,
Year of production,
10 = 2010
9,10,11,12,13,14.
Progressive.
000001
For example, a possible product code would be:
DAK31Y10000001
2.3. COLOUR OPTIONS

JOG NOW Excite +: Service & maintenance manual - rev. 6.2
Page 2.4
2.4. POWER REQUIREMET
Code
Power supply caracteristics
1 = ALE MET
100-120V +/- 10% (50-60Hz)
(It is advisable 20A 125V dedicated socket each machine)
Only UK: (Recommended 3x treadmills per ring main with 32 amp Type
C MCB)
2 = ALE MET 200-240V +/- 10% (50-60Hz)
(It is advisable 20A 250V dedicated socket each machine)
U = AT-UL
100-240V +/- 10% (50-60Hz)
(It is advisable 20A 125V or 20A 250V dedicated socket each machine)
E = ALEWIN
(Europe)
200-240V +/- 10% (50-60Hz)
(It is advisable 16A 250V dedicated socket each machine)
A = ALEWIN
(Extended Range)
100-240V +/- 10% (50-60Hz)
(It is advisable20A 125V or 20A 250V dedicated socket each machine)

JOG NOW Excite +: Service & maintenance manual - rev. 6.2
Page 2.5
2.5. TECHNICAL SPECIFICATION
2.5.1. EXCITE CHARACTERISTICS
700
LED
700
VISIO
500
LED
Power engine:
6HP (AC)
Energy consumption:
2200Watt
Consumption equipment ON
but NOT in use: LED +
(ALE MET CE 200-240V)
31Watt
-
31Watt
Consumption equipment ON
but NOT in use: LED +
(ALE MET CE 100-120V):
36,9Watt 36,9Watt
Consumption equipment ON
but NOT in use: VISIO +
(ALE MET CE 200-240V):
-
72,7Watt
-
Consumption equipment ON
but NOT in use: VISIO +
(ALE MET CE 100-120V):
78,5Watt
Max user weight: 220kg – 485lbs
Speed (Km/h): 0,4-18km/h (0 - 11,2mph)
Incline: 0 - 15 % (± 1%)
Calorie Coach: YES
Runner detection system: YES NO
“InMotion” - Safety System YES NO
HR monitoring: Hand sensor, Telemetry Telemetry
Maintenance: Maintenance not required, software Serial upload
Goal oriented display: YES
Long life Deck: YES
Plug & Play System: YES
Wellness System:
Optional
Total number of program: 11
Quick Start, Goals (Time; Distance;
Calorie), CPR, Profile (6), Test
5
Quick Start, Goals
(Time; Distance;
Calorie), CPR
Sub-maximal test:
Fitness test
NO
Language available:
13
UK English, USA English, Italian, German, Spanish, French,
Dutch, Portuguese, Japanese, Chinese, Russian, Turkish, Danish
93/42/CEE certification: NO
SI
(500MD)

JOG NOW Excite +: Service & maintenance manual - rev. 6.2
Page 2.6
2.5.2. DISPLAY COMPARISON
For all specifications, refer to the manual VISIO/VISIOWEB and/or UNITY.
500 LED 700 LED 700 VISIO
Power engine (peak): 4400Watt - 6HP (AC)
Energy consumption: 1800Watt 2200Watt
Consumption equipment ON
but NOT in use: LED +
(ALE MET CE 200-240V)
34,6Watt
-
Consumption equipment ON
but NOT in use: LED +
(ALE MET CE 100-120V):
40,9Watt
Consumption equipment ON
but NOT in use: VISIO +
(ALE MET CE 200-240V):
-
81,4Watt
Stand-By consumption:
VISIO +
(ALE MET CE 100-120V):
87,7Watt
UNITY (700)
Power supply:
100÷240Vac ±10%
50/60Hz
Energy consumption:
(n.a.)
Consumption equipment ON but NOT in use:
UNITY + ALE WIN
(n.a.)
Consumption equipment ON but NOT in use:
UNITY + ALE MET (220)
(n.a.)
Consumption equipment ON but NOT in use:
UNITY + ALE MET (110)
(n.a.)
Plug & Play System:
(n.a.)
Sub-maximal test:
Fitness Test - Smart Test Single Stage - Multi
Stage
Wellness System:
optional

JOG NOW Excite +: Service & maintenance manual - rev. 6.2
Page 2.7
2.5.3. MONITOR &COMMANDS
UNITY
(700) VISIOWEB (700) LED (700) LED (500)
LCD dimensions 15,6" LCD - WIDE 16:9 Led Led
Android OS X X - -
Capacitive Touch
Screen
X X - -
Gesture interaction X - - -
Classic keypad - - - X
2.5.4. TRAINING CONTENTS
UNITY
(700) VISIOWEB (700) LED (700) LED (500)
Guide Me
X
X
-
-
Embedded Workout
Programmes:
25 25 22 11
Languages
18:
(US English, UK
English, Spanish,
Portuguese,
French, German,
Dutch, Chinese,
Japanese, Russian,
Turkish, Danish,
Italian, Arabic,
Korean,
Norvegian,
Swedish, Finnish)
15:
(US English, UK
English, Spanish,
Portuguese,
French, German,
Dutch, Chinese,
Japanese, Russian,
Turkish, Danish,
Italian, Arabic,
Korean)
13:
(US English, UK English, Spanish,
Portuguese, French, German, Dutch,
Chinese, Japanese, Russian, Danish,
Italian, Turkish)
2.5.5. USER CONNECTIVITY OPTIONS /MYWELLNESS CLOUD ACCESS
UNITY
(700) VISIOWEB (700) LED (700) LED (500)
TGS reader and
Mywellness Key
X Optional Optional Optional
QR code X X - -
NFC reader (RFID) X - - -
Login with username
and PW
X X - -

JOG NOW Excite +: Service & maintenance manual - rev. 6.2
Page 2.8
2.5.6. USER PERSONAL PROFILE
UNITY
(700) VISIOWEB (700) LED (700) LED (500)
MY TRAINING
PROGRAM
X X X X
MY WEATHER X X - -
MY
CHALLENGES
X X - -
FAVORITE TV
CHANNELS
X - - -
FAVORITE WEB
BOOKMARKS
X X - -
USERCONTENT
SYNC
X - - -
2.5.7. CONNECTIVITY
UNITY
(700) VISIOWEB (700) LED (700) LED (500)
LAN X X - -
WiFi
Wi-Fi IEEE
802.11b/g/n
2.4GHZ ISM Band;
SECURITY:
WPA/WPA2,
64,128,152-bit
WEP, WPS
IEEE 802.11 b/g - -
Csafe X X X X