Technogym DGK02U0 How to use

TECHNOGYM RUN
Technical Service Guide
Equipment Code: DGK
Rev: 1.0
Date: 24-10-2022
Document Code: TSG-00284-EN

The information in this manual is intended for QUALIFIED TECHNICAL PERSONNEL, who have
been specically trained by TECHNOGYM and are qualied to carry out ne tuning and start-up of
the equipment, as well as major maintenance work and repairs, requiring in-depth understanding
of the equipment, how it works, its safety devices and maintenance procedures.
READ ALL THE INFORMATION IN THIS DOCUMENT VERY CAREFULLY
BEFORE CARRYING OUT ANY SERVICE WORK ON THE EQUIPMENT.
This document contains proprietary information that is covered by copyright. All rights re-
served. No part of this document may be circulated, copied, reproduced or translated into
another language without the prior written consent of Technogym.
Additional information may be included in the After Sales technical documents, available in
the ocial ‘After Sales documents repository’.
The information contained in this document may be changed without prior notication. For
updates, please refer to the ocial ‘After Sales documents repository’.
Technogym® is a trademark owned by Technogym S.p.A.
Document uncontrolled when printed.
TECHNOGYM RUN Technical Service Guide
Rev. 1.0
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TECHNOGYM RUN Technical Service Guide
Rev. 1.0
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TABLE OF CONTENTS
1. GENERAL WARNINGS.......................................................................................9
1.1 INTRODUCTION ..........................................................................................................9
1.2 USEFUL ADVICE .......................................................................................................10
1.3 GENERAL REGULATIONS REGARDING SERVICE WORK .................................10
1.3.1 PERSONAL PROTECTIVE EQUIPMENT ...........................................................10
2. TECHNICAL SPECIFICATION......................................................................... 11
2.1 TECHNICAL DATA ..................................................................................................... 11
2.2 OVERALL DIMENSIONS OF THE EQUIPMENT ....................................................12
2.3 DIMENSIONS AND WEIGHT OF PACKAGING ......................................................12
2.4 CONFORMITY WITH STANDARDS AND DIRECTIVES ........................................12
2.5 EQUIPMENT CODING ..............................................................................................13
2.6 SERIAL NUMBER STRUCTURE ..............................................................................14
2.7 POSITION OF SERIAL NUMBER AND EQUIPMENT CODE ................................15
2.8 POSITION OF THE WARNING LABEL ....................................................................16
2.9 WIRING DIAGRAM ....................................................................................................17
2.9.1 DGK01U0................................................................................................................17
2.9.2 DGK02U0................................................................................................................18
2.10 CABLES ......................................................................................................................19
3. OPERATING PRINCIPLE AND COMPONENTS ................................................27
3.1 TRAINING MODES ....................................................................................................27
3.1.1 ACTIVE TRAINING (STANDARD) ........................................................................27
3.1.2 PASSIVE TRAINING .............................................................................................27
3.2 GRADIENT MOTOR ..................................................................................................27
3.2.1 GRADIENT MOTOR CONTROL ...........................................................................28
3.2.2 RESET PROCEDURE ...........................................................................................28
3.2.3 INVOLVED SIGNALS ............................................................................................28
3.3 MICROSWITCH .........................................................................................................29
3.4 JOYSTICK ..................................................................................................................29
3.5 SWITCH BOX .............................................................................................................29
3.6 STIWI DRIVE (LOW KIT) ...........................................................................................29
3.6.1 LEDS.......................................................................................................................32
3.7 BRAKING UNIT ..........................................................................................................34
3.8 BELT MOTOR .............................................................................................................34
3.8.1 BELT MOTOR ENCODER ....................................................................................35
3.8.2 BELT MOTOR CONTROL .....................................................................................35
3.8.3 INVOLVED SIGNALS ............................................................................................35
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3.9 THE DISPLAY (HIGH KIT) .........................................................................................36
3.9.1 TECHNOGYM LIVE 27” ........................................................................................36
3.9.2 CPU BOARD ..........................................................................................................37
3.9.3 HDMI .......................................................................................................................37
3.9.4 WI-FI MODULE ......................................................................................................37
3.9.5 BLUETOOTH MODULE OF THE MAINBOARD .................................................37
3.9.6 TOUCH SCREEN CONTROLLER .......................................................................38
3.9.7 HEADPHONES JACK BOARD .............................................................................38
3.9.8 NFC - ANT+ - BLUETOOTH BOARD ...................................................................38
3.9.9 USB PORT .............................................................................................................38
3.9.10 BACK-UP BATTERY ..............................................................................................38
3.10 SPEAKERS ................................................................................................................38
3.11 STOP AND EMERGENCY SIGNAL MANAGEMENT ..............................................39
3.11.1 EMERGENCY STOP CONTROL ..........................................................................39
3.11.2 CENTRAL STOP BUTTON ...................................................................................41
4. MOVING AND INSTALLING THE EQUIPMENT ................................................43
4.1 PRE-INSTALLATION REQUIREMENTS ..................................................................43
4.2 SHIPPING THE EQUIPMENT ...................................................................................43
4.3 INSTALLING THE EQUIPMENT ...............................................................................43
4.4 PLACE OF INSTALLATION AND USAGE ................................................................43
4.5 LAYOUT AND CORRECT ARRANGEMENT OF THE CABLES .............................44
4.6 ELECTRICAL CONNECTION ...................................................................................45
4.7 TURNING THE PRODUCT ON AND OFF ..............................................................47
4.8 MOVING THE PRODUCT .........................................................................................48
5. SW AND FW UPGRADE INFO ABOUT ENTERING THE SERVICE/CUSTOMER
MENU ON THE LIVE DISPLAY ..........................................................................49
5.1 ACCESSING THE MENU ............................................................................................49
5.2 SW AND FW UPGRADE .............................................................................................50
6. TROUBLESHOOTING & CONFIGURATION .....................................................53
6.1 PROCEDURE TO FOLLOW WHEN REPLACING COMPONENTS ......................53
6.1.1 REPLACING THE DISPLAY (HIGH KIT) .............................................................53
6.1.2 REPLACING THE DRIVE (LOW KIT) ..................................................................53
6.1.3 REPLACING THE BELT MOTOR .........................................................................53
6.1.4 REPLACING THE BELTS/SLATS/COMPLETE TREAD BELT ...........................54
6.1.4.1 PROCEDURE TO FOLLOW IN CASE OF WEAR OF THE BELTS AND THE
SLATS: REPLACEMENT OF THE COMPLETE TREAD BELT ..........................54
6.1.4.2 PROCEDURE TO FOLLOW IF THE BELTS ARE WORN BUT THE SLATS ARE
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IN A GOOD CONDITION.......................................................................................59
6.1.4.3 PROCEDURE TO FOLLOW IF A FEW SLATS ARE WORN BUT THE BELTS
ARE IN A GOOD CONDITION ..............................................................................64
6.2 BELT TENSIONING ...................................................................................................65
6.2.1 LOOSENING THE BELT BUT WITHOUT REPLACING IT .................................65
6.2.2 TREAD BELT RELAXED (EFFECTS: NOISY TREAD BELT) ............................66
6.2.3 INSTALLATION OF A NEW TREAD BELT-BELT REPLACEMENT ...................67
6.3 PARAMETERS (STIWI DRIVE) ................................................................................69
6.4 DRIVE ERROR CODE LIST .....................................................................................69
6.5 PROCEDURE FOR RESTORING THE LOW KIT FACTORY SETTINGS .............76
6.6 MESSAGE ON THE DISPLAY: ‘THE EQUIPMENT IS BLOCKED. CONTACT
TECHNOGYM TECHNICAL SUPPORT’ ..................................................................76
6.7 MESSAGE ON THE DISPLAY: ‘COMMUNICATION ERROR - PRESS “YES” TO
QUIT THIS MESSAGE’ ..............................................................................................77
6.8 MESSAGE ON THE DISPLAY ‘PLEASE WAIT’: POSSIBLE CAUSES .................77
6.8.1 MESSAGE ON THE DISPLAY ‘PLEASE WAIT’ OR PRESS START – THE EX-
ERCISE SCREEN APPEARS AND THEN THE SYSTEM AUTOMATICALLY RE-
TURNS TO THE STAND-BY SCREEN ................................................................78
6.9 ANIMATION ON THE DISPLAY OF DISCONNECTED EMERGENCY, WITH THE
INDICATION TO RE-CONNECT THE EMERGENCY .............................................81
6.10 MESSAGE ON THE DISPLAY: ‘DC MOTOR FAULT- PRESS “YES” TO QUIT THIS
MESSAGE’-ERROR 07 DC GRADIENT MOTOR ENCODER ................................85
6.11 TREAD BELT DOES NOT MOVE SMOOTHLY BUT JERKS/ERROR 08 AC BELT
MOTOR ENCODER ...................................................................................................89
6.12 MESSAGE ON THE DISPLAY: ‘WARNING: ENCODER MOTOR-PRESS “YES”TO
QUIT THIS MESSAGE’- ERROR 15 LOSS OF IMPULSE ......................................93
6.13 ERROR 13 - MALFUNCTION IN THE 24 VDC POWER DISTRIBUTION .............93
6.14 GYMKIT NOT FUNCTIONING ..................................................................................93
6.15 EQUIPMENT TESTING AFTER THE INTERVENTION OF TECHNICAL SERVICE
94
6.16 WHAT TO DO IN CASE OF EQUIPMENT OUT OF ORDER / BLOCKED .............94
6.17 MESSAGE ON THE DISPLAY: ‘PRESS “YES” TO QUIT THIS MESSAGE AND
START TRAINING’ .....................................................................................................94
7. PROCEDURES FOR DISASSEMBLY-REASSEMBLY AND REPLACEMENT
OF COMPONENTS ...........................................................................................95
7.1 GENERAL INFORMATION AND WARNINGS .........................................................95
7.1.1 NECESSARY TOOLS............................................................................................95
7.1.2 PERSONAL PROTECTIVE EQUIPMENT ...........................................................96
7.2 EQUIPMENT REFERENCE ......................................................................................96
7.3 DISASSEMBLING THE SPEAKER CASING ...........................................................97
7.4 DISASSEMBLING THE DISPLAY .............................................................................97
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7.5 DISASSEMBLING THE DISPLAY SUPPORT .........................................................97
7.6 ASSEMBLING THE SPEAKER CASING .................................................................97
7.7 DISASSEMBLING THE CENTRAL CASING ...........................................................97
7.8 DISASSEMBLING THE CENTRAL SPEAKER ........................................................98
7.9 DISASSEMBLING THE EMERGENCY DEVICE .....................................................98
7.10 ASSEMBLING THE CENTRAL SPEAKER AND CASING ......................................98
7.11 DISASSEMBLING THE FRONT HANDLE BAR AND JOYSTICK ..........................98
7.12 DISASSEMBLING THE STOP BUTTON ..................................................................99
7.13 DISASSEMBLING THE LATERAL HANDLEBAR ....................................................99
7.14 DISASSEMBLING THE UPPER CASING ................................................................99
7.15 DISASSEMBLING THE BOTTOM CASING .............................................................99
7.16 DISASSEMBLING THE LOW KIT AND POWER ENTRY MODULE ....................100
7.17 ASSEMBLING THE POWER UNIT, UNTISTATIC BRUSH AND LOW KIT..........100
7.18 DISASSEMBLING THE GRADIENT MOTOR ........................................................100
7.19 DISASSEMBLING THE RUNNING MOTOR ..........................................................100
7.20 DISASSEMBLING THE SLATS...............................................................................101
7.21 DISASSEMBLING THE REAR PULLEY ................................................................101
7.22 DISASSEMBLING THE FRONT AND REAR ROLLER .........................................101
7.23 REPLACE THE RUN SURFACE .............................................................................102
7.24 ASSEMBLING THE REAR PULLEY AND TENSION THE MOTOR BELT ..........102
7.25 REPLACE THE BREAKING RESISTOR ................................................................102
7.26 REPLACE THE JOYSTICH LED STRIP ................................................................102
7.27 DISASSEMBLING THE ROLLER CONVEYOR.....................................................103
8. TIGHTENING TORQUES - GREASE - ADHESIVE & SEALANTS - BELT
TENSIONING - ADJUSTMENTS....................................................................105
8.1 EQUIPMENT LEVELLING .......................................................................................105
8.2 SIDE FOOTREST GUARD ......................................................................................106
8.3 SLATS .......................................................................................................................107
8.4 BELT MOTOR ...........................................................................................................107
8.5 MOTOR TRANSMISSION .......................................................................................108
8.5.1 RIGHT REAR PULLEY ........................................................................................108
8.5.2 MOTOR BELT ......................................................................................................108
8.6 FLANGE BEARING ..................................................................................................109
9. PLANNED MAINTENANCE ........................................................................... 111
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1. GENERAL WARNINGS
1.1 INTRODUCTION
This document has been prepared specically for Technogym After Sales Service, with the aim
of providing authorised personnel with the information for carrying out maintenance and repair op-
erations in the correct manner.
A thorough understanding of the technical data contained herein is absolutely fundamental in order
for the operator to achieve the highest level in professional training.
This manual includes informative notes with specic meanings:
Safety signs classied according to the relative seriousness of the potential hazards:
DANGER: Indicates an imminently hazardous situation which, if not avoided, will re-
sult in death or serious injury. This signal word is to be limited to the most extreme
situations.
WARNING: Indicates a potentially hazardous situation, which, if not avoided, could result in
death or serious injury.
CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may re-
sult in minor or moderate injury. It may also be used to alert against unsafe practices.
Signs applicable to equipment:
ATTENTION: Regulation that may lead to damage to the equipment if not complied
with.
Detail regarding the operation in progress.
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1.2 USEFUL ADVICE
Technogym advises you to plan your technical assistance task in the following way:
Carefully assess the impressions reported by the Customer regarding the equipment’s operating
faults and ask questions suitable to clarify the signs of the defect.
Clearly diagnose the causes of the problem. This manual provides the fundamental theoretical ba-
sis, which must then be integrated by personal experience and attendance at the training courses
periodically o󰀨ered by Technogym.
Plan the repair work in a rational manner so as to avoid wasting any time, e.g. collecting spare
parts, preparing tools and equipment etc.
Access the component to be repaired, avoiding any unnecessary operations. On this point, it will be
extremely helpful if you consult the disassembling sequences shown in this manual.
1.3 GENERAL REGULATIONS REGARDING SERVICE
WORK
1. Check the serial number of the equipment, comparing it with the one on the work order.
2. Always mark any parts or positions which may be confused with each other at the time of
reassembly.
3. Use original Technogym spare parts and lubricants of the recommended brands.
4. Use special tools where specied.
5. Consult the Technical Newsletters and News Flashes, which may contain more up-to-date
information on adjustments and maintenance than those contained in this manual.
6. Before starting the repair procedure, make sure that the recommended tools are available
and in good condition.
7. For the procedures described in this manual, use only the specied tools.
WARNING: it is the responsibility of the technician delimit the areas of intervention and safe
operation.
1.3.1 PERSONAL PROTECTIVE EQUIPMENT
For details, refer to the Health&Safety After Sales procedure, available on Technogym Direct.
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2. TECHNICAL SPECIFICATION
2.1 TECHNICAL DATA
Technical Data
DGK02U0 DGK01U0
Running surface 1730 x 510 mm (68" x 20")
Weight of the product 207 kg (456 lbs)
Maximum weight of user 160 kg (353 lbs)
Power supply 200÷240 Vac 50/60 Hz 100÷120 Vac 50/60 Hz
Peak motor power 5800 W (8 Hp)
Maximum input power 1800 W
Speed 0.2÷25 Km/h (1.2÷18.6 mph)
Bluetooth connectivity 5.0
Apple Watch compatible from Series 2
Samsung Galaxy Watch compatible Active series
Incline 0÷15%
Protection rating IP 20
Noise Less than 65 dB
Operating temperature from +5°C to +35°C (41°F-95°F)
Tab. 1
Peak power values refer to 100 kg (220 lbs) user maximum weight capacity.
The speed specied for model DGK01U0 is not guaranteed if the weight of the user is equal to or
greater than 136 kg (300 lbs).
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2.2 OVERALL DIMENSIONS OF THE EQUIPMENT
Fig. 1
2.3 DIMENSIONS AND WEIGHT OF PACKAGING
The equipment is shipped partially dismantled, packed in cardboard packaging.
The disassembled components are: console (only for Connect version), handlebar, front and rear
crosspieces (including relevant plastic covers).
Packaging_From Technogym Production Line: CARTON_BOX
Length Height Width Weight Net_Weight
1370 1140 710 87 61
Tab. 2
2.4 CONFORMITY WITH STANDARDS AND DIRECTIVES
For details about the directives, regulations covered by the equipment and certications / Declara-
tions of Conformity, contact the Technogym Technical Support Service.
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2.5 EQUIPMENT CODING
The equipment code is an alphanumerical code composed as follows:
Characters Description Values and meaning
1,2 Line DG = Home
3Machine K = Tread
4Type 0 = Standard
5Power 1 = 110V
2 = 220V
6Display U = Live
7,8 -00
9,10 Frame Color FS = Dark Pearl Grey
11,12 Guard Color FS = Dark Pearl Grey
13,14 Inlay color DA = Grey
15,16 Packaging 1 = Standard
2 = Overseas
17 Localization & Power
Supply
A = Australian Plug
H = Argentinian Plug
F = American 250V Plug
J = Japanese Plug
K = UK Plug
S = European Plug
U = American 110V Plug
Z = Israel version + European Plug
Tab. 3
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2.6 SERIAL NUMBER STRUCTURE
The Serial Number is made up of alphanumeric characters as follows:
Characters Description Values and meaning
1,2,3,4,5,6 Type of product DGK = Technogym Tread
0 = Standard
1 = 110V
U = Live
7Localization/Certication 0 = Standard
Z = Israel
8,9 Year of production pro-
gressive number
22
10 Production site 0 = Italy
11,12,13,14,15 Progressive 00001
Tab. 4
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2.7 POSITION OF SERIAL NUMBER AND EQUIPMENT
CODE
Fig. 2
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2.8 POSITION OF THE WARNING LABEL
Fig. 3
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2.9 WIRING DIAGRAM
2.9.1 DGK01U0
A B C
STOP BUTTON
Motor Brushless
MICROF.C.
DISPLAY 27"BOARD
n` kN
BLOCK DIAGRAM
BOX SWITCH:
PLUG POWER
SWITCH
POWER INPUT
ON / OFF
CIRCUIT BREAKER
ACTUATOR
0WCU0946xx
0WCU0947xx
GROUND NODE
GROUND NODE
(Primary)
(Secondary)
EMERGENCY PULL CORD
` k KN
( LEFT )
MICROSWITCH
JOYSTICK
( RIGHT )
STRIP LED
JOYSTICK
N0000119xx
0WCU0967xx
BOARD
VOLUME TAB
BOARD
( LEFT )
SPEAKER
N°2
CONN. FLY
N°1
CONN. FLY
N°5
CONN. FLY
SUBWOOFER
SPEAKER
( RIGHT)
JOYSTICK
( LEFT )
JOYSTICK
STRIP LED
0WCU1261xx
0WCU1260xx
` k KN
` k KN
` k KN ` k KN
N°3
CONN. FLY
` k KN
0WCU1262xx
N°6
CONN. FLY
0WCU1265xx
N°3A
CONN. FLY
0WCU1266xx
0WCU0945xx
FILTER BOARD
0WCU0948xx
0WR01227xx 0WR01228xx
MICROSWITCH
0WCU0968xx
TECHNOGYM RUN CODE: DGK01U0
0WR01509xx (2 x 3,3nF) (STIWI)
` k KS U
kc` L_i b
jN
pef bi a
` k KRR
` k KRT` k KS R rp_i ^k
CONN. FLY
` k KN
NFC/BLE
BOARD
0WCU1419xx
CIRCUIT BREAKER
N0000119xx
Included in the cable
FERRITE 0WR01109xx
Encoder
0WCU1459xx
FERRITE 0WR00664xx
FERRITE 0WR01109xx
FERRITE
0WR01471xx
FERRITE
0WR01109xx
Make n°2 complete coils,
n°3 internal ferrite passages
(STIWI)
` k KN ` k KN
( LEFT )
SPEAKER
0WCU1262xx 0WCU1262xx
gU gR gS gPgT gN gQ
gV
(COVER)
mO
FAN
DRIVE STIWI (16/20A)
Braking resistance
mN
BRAKING RESISTOR
Fig. 4
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2.9.2 DGK02U0
STOP BUTTON
gU gR gS gPgT gN gQ
gV
MICROF.C.
DISPLAY 27"BOARD
n` kN
BLOCK DIAGRAM
BOX SWITCH:
SWITCH
ON / OFF
CIRCUIT BREAKER
ACTUATOR
(COVER)
mO
FAN
0WCU0946xx
0WCU0947xx
GROUND NODE
(Primary)
EMERGENCY PULL CORD
` k KN
( LEFT )
MICROSWITCH
JOYSTICK
( RIGHT )
STRIP LED
JOYSTICK
BOARD
VOLUME TAB
BOARD
N°2
CONN. FLY
N°1
CONN. FLY
N°5
CONN. FLY
SUBWOOFER
SPEAKER
( RIGHT)
JOYSTICK
( LEFT )
JOYSTICK
STRIP LED
` k KN
` k KN
` k KN ` k KN
N°3
CONN. FLY
` k KN
N°6
CONN. FLY
N°3A
CONN. FLY
0WCU0945xx
FILTER BOARD
0WCU0948xx
AZIONAMENTO STIWI (16/20A)
MICROSWITCH
0WCU0968xx
TECHNOGYM RUN CODE: DGK02U0
Braking resistance
(2 x 3,3nF) (STIWI)
` k KS U
kc` L_i b
jN
pef bi a
` k KRR
` k KRT` k KS R rp_i ^k
N°4
CONN. FLY
` k KN
NFC/BLE
BOARD
CIRCUIT BREAKER
Included in the cable
FERRITE 0WR01109xx
Encoder
0WCU1459xx
FERRITE 0WR00664xx
Included in the cable
FERRITE 0WR01109xx
FERRITE
0WR01471xx
FERRITE
0WR01109xx
Make n°2 complete coils,
n°3 internal ferrite passages
Make n°2 complete coils,
n°3 internal ferrite passages
C14 (10/15A)
PLUG POWER
POWER INPUT
(STIWI)
` k KN ` k KN
( LEFT )
SPEAKER
0WCU1262xx
0WCU0967xx
( LEFT )
SPEAKER
0WCU1260xx
0WCU1261xx
0WCU1262xx
0WCU1265xx
0WCU1266xx
0WR01227xx 0WR01228xx
0WCU1419xx
0WCU1459xx
0WCU1262xx
mN
BRAKING RESISTOR
Motor Brushless
GROUND NODE
(Secondary)
Fig. 5
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2.10 CABLES
The wiring diagrams shown above list the complete cable codes. The string xx indicates the-
generic version.
The colour of the cables may change: in particular, refer to the Pin Out.
Acronyms: GND:Ground; FC: ying connection; CN: connector
0WCU0945xx: Phase shurter cable
Plug power Signal Colour Switch ON/OFF
Faston Phase Brown Faston
Tab. 5
0WCU0946xx: Neutral shurter cable
Plug power Signal Colour Switch ON/OFF
Faston Neutral Blue Faston
Tab. 6
0WCU0947xx: Switch - Circuit breaker cable
Circuit Breaker
(L)
Circuit Breaker
(N) Signal Colour Switch
(L)
Switch
(N)
Faston Phase Brown Faston
Faston Neutral Blue Faston
Tab. 7
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0WCU0948xx: Circuit breaker - lter cable
Circuit Breaker
(L)
Circuit Breaker
(N) Signal Colour Filter
(L)
Filter
(N)
Faston Phase Brown Faston
Faston Neutral Blue Faston
Tab. 8
0WCU0967: Micro reset cable
Driver
PIN 5x2 Signal Colour Micro Reset
COM1 NC2
1-
2 -
3Reference Brown Faston
from 4 to 7 -
8Contact White or blue Faston
9-
10 -
Tab. 9
0WCU0968xx: Drive ground cable
Ground node
(secondary) Signal Colour Driver ground
Eyelet GND Yellow/
Green Eyelet
Tab. 10
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