VeriFone Omni 3700 Series User manual

VeriFone® Omni 3700 & Vx Series
Retail Application
Quick Reference Guide

VeriFone® Omni 3700 & Vx Series
Credit Sale
To scroll menu, press i until desired
option appears.
> Swipe customer card
> Select [CREDIT]
> Input last 4 digits of account # and
press [ENTER]
> Input invoice # and press [ENTER],
if prompted
> Input customer # and press [ENTER]
(purchase card only)
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
(purchase/business card only)
> Print customer copy – [F1] for Yes
or [F2] for No
Debit Sale
To scroll menu, press i until desired
option appears.
> Swipe card or press [SALE]
> Select [DEBIT]
> Input invoice # and press [ENTER],
if prompted
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input cash back amount and press
[ENTER] (only if enabled)
> Cardholder enters PIN and presses
[ENTER]
> Print customer copy – [F1] for Yes
or [F2] for No
Reprint
> Press [REPRINT]
> Choose from these options:
[LAST/ANY]
> If LAST is selected:
• The last receipt prints
> If ANY is selected:
• Input invoice # and press [ENTER]
• The selected receipt prints
Manual Sale
To scroll menu, press i until desired
option appears.
> Press [SALE]
> Input account # and press [ENTER]
> Input expiration date (MMYY) and
press [ENTER]
> Card present – [F1] for Yes or
[F2] for No
> If YES, imprint card and press [ENTER]
> Input invoice # and press [ENTER],
if prompted
> Input customer # and press [ENTER]
(purchase card only)
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
(purchase/business card only)
> Input zip code and press [ENTER],
if prompted
> If NO, input invoice # and press
[ENTER], if prompted
> Input customer # and press [ENTER]
(purchase card only)
(Manual Sale Continues)

> Input address and press [ENTER]
> Input zip code and press [ENTER]
> Print customer copy – [F1] for Yes
or [F2] for No
Void
To scroll menu, press i until desired
option appears.
> Press [VOID]
> Void last transaction – [F1] for Yes
or [F2] for No
> Retrieve by: [INV#] [ACCT#]
> Input invoice # or last 4 digits of account
# and press [ENTER]
Terminal Displays:
[NO] to cancel
[YES] to void
[NEXT] to scroll
> Print customer copy – [F1] for Yes
or [F2] for No
VeriFone® Omni 3700 & Vx Series
(Manual Sale Continued)
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
(purchase/business card only)
> Input V-Code and press [ENTER]
> If no code entered: Code present? Select
[NO] [XREAD]
> Input address and press [ENTER],
if prompted
> Input zip code and press [ENTER],
if prompted
> Print customer copy – [F1] for Yes
or [F2] for No
Mail/Telephone Order
To scroll menu, press i until desired
option appears.
> Press [PHONE ORDER]
> Input account # and press [ENTER]
> Input expiration date (MMYY) and
press [ENTER]
> Input invoice # and press [ENTER],
if prompted
> Input customer # and press [ENTER]
(purchase card only)
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
(purchase/business card only)
> Input V-Code and press [ENTER]
> If no code entered: Code present?
Select [NO] [XREAD]

Retail Application
Quick Reference Guide
Debit Refund
To scroll menu, press i until desired option
appears.
> Press [REFUND]
> Input password and press [ENTER]
> Swipe card
> Select [DEBIT]
> Input invoice # and press [ENTER],
if prompted
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input original transaction date
(MM/DD/YY)
> Cardholder enters PIN and presses
[ENTER]
> Print customer copy – [F1] for Yes
or [F2] for No
Reports
> Press [REPORTS]
> Press i until desired option appears:
[TOTLS RPT] – prints a total report
[DETL RPT] – prints a detail report
> Press i to view additional reports from
the main menu screen
> Select report to print:
Report(s) prints
Report Key:
m = Manually keyed
* = Trans. adjusted
Credit Refund
To scroll menu, press i until desired
option appears
> Press [REFUND]
> Input password and press [ENTER]
> Swipe or input account # and press
[ENTER]
> Select [CREDIT] or [PURCH],
if prompted
> Input expiration date (MMYY) and press
[ENTER] (manual sale only)
> Input last 4 digits of account # and press
[ENTER] (swiped sale only)
> Input invoice # and press [ENTER],
if prompted
> Input customer # and press [ENTER]
(purchase card only)
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
(purchase/business card only)
> Print customer copy – [F1] for Yes
or [F2] for No

Balance Inquiry
To scroll menu, press i until desired
option appears.
> Press [BALANCE INQ]
> Choose from these options: [CURR]
[PREV]
• Select [CURR] for current batch
• Select [PREV] for previous batch
> The balance of the selected batch will
display
Report prints
Batch Review
To scroll menu, press i until desired
option appears.
> Press [BATCH REVIEW]
> Input password and press [ENTER]
> Retrieve by
[CLRK] [AMNT] [ACCT#] or [INV #]
> Input clerk ID, amount, last 4 digits of
account #, or invoice #, and press
[ENTER]
> Select [ADJ] to adjust transaction
> Select [VOID] to print receipt
> Select [PREV] to scroll
> Select [NEXT] to scroll
Settlement
To scroll menu, press i until desired
option appears.
> Press [SETTLEMENT]
> Input password and press [ENTER]
> Displays totals
> Confirm totals and press [ENTER]
Report prints
Manual Sale For ECI
Available only for the internet industry.
To scroll menu, press i until desired
option appears.
> Press [SALE]
> Input account # and press [ENTER]
> Select [CREDIT], if prompted
> Input expiration date (MMYY) and
press [ENTER]
> Card present – [F1] for Yes or
[F2] for No
> If YES, imprint the card and press
[ENTER]
> Input invoice # and press [ENTER],
if prompted
> Input customer # and press [ENTER]
(purchase card only)
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
(purchase/business card only)
> Input zip code and press [ENTER]
> Terminal dials for authorization and
prints a receipt if approved
> If NO, choose either the Phone or
Web transaction type
> If Web:
> Encrypted – [F1] for Yes or
[F2] for No, if prompted
> Input invoice # and press [ENTER],
if prompted
> Input customer # and press [ENTER]
(purchase card only)
> Input clerk ID and press [ENTER]
> Input $ amount and press [ENTER]

> Input tax amount and press [ENTER]
(purchase/business card only)
> Input V-Code and press [ENTER]
> If no code entered: Code present?
Select [NO] [XREAD]
> Input address and press [ENTER]
> Input zip code and press [ENTER]
> Print customer copy – [F1] for Yes
or [F2] for No
Force
To scroll menu, press i until desired
option appears.
> Press [FORCE]
> Swipe or input account # and press
[ENTER]
> Select [CREDIT] or [PURCH],
if prompted
> Input expiration date (MMYY) and press
[ENTER] (manual sale only)
> Input last 4 digits of account # and press
[ENTER] (swiped sale only)
> Input invoice # and press [ENTER],
if prompted
> Input customer # and press [ENTER]
(purchase card only)
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
(purchase/business card only)
> Input auth code and press [ENTER]
> Print customer copy – [F1] for Yes
or [F2] for No
Authorization Only
To scroll menu, press i until desired
option appears.
> Press [AUTH ONLY]
> Swipe or input account # and press
[ENTER]
> Choose from these options:
[CREDIT/DEBIT/ PURCH], if prompted
> Input expiration date (MMYY) and press
[ENTER] (manual sale only)
> Input last 4 digits of account # and press
[ENTER] (swiped sale only)
> Input invoice # and press [ENTER],
if prompted
> Input customer # and press [ENTER]
(purchase card only)
> Input clerk ID and press [ENTER],
if prompted
> Input $ amount and press [ENTER]
> Input tax amount and press [ENTER]
(purchase/business card only)
> Print customer copy – [F1] for Yes
or [F2] for No

VeriFone® Omni 3700 & Vx Series
Vx610 Specific Functions
How to Power on:
> Press and hold down [ENTER] until unit
powers on
How to Power off:
> Ensure power cord is not connected
> Press and hold down [CANCEL] until
unit powers off
NOTE: The terminal will go into sleep
mode after 10 minute of inactivity. It will
power off automatically after 30 minutes of
inactivity.
Communication Status:
Wireless communication is being
used
Dial communications is being used
Terminal’s antenna is working
properly and is connected to the
wireless network
Terminal’s antenna is unable to
connect to the wireless network
Terminal’s power cord is connected
Wireless signal strength is between
1% to 25%
Wireless signal strength is between
26% to 50%
Wireless signal strength is between
51% to 75%
Wireless signal strength is between
76% to 100%
Battery Status:
Battery level is below 10%
capacity. Plug the unit into the
power source to recharge
Empty Battery
Full Battery
Processing Tips
= Enter or Yes
= Backspace
= Cancel or No
> To scroll through the menu, press
[MORE]
> Press [3] multiple times until the paper
advances to desired length

RTL-QRG-1087-US Rev0508 ©2008 Elavon Inc
Printer Cover Release
Green Indicator LED
Magnetic Card Reader
ATM-Style Function Keys
Programmable Function
Keys
Enter or Yes Key
Backspace/Clear Key
Smart Card Reader
Internal Thermal
Printer
Terminal Display
Alpha Key
Telephone-Style
Keypad
Cancel or No Key
Scroll Key
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Terminal Key Pad Display