VeriFone NURIT 8000 User manual

NURIT 8000
Wireless
Palmtop Solution
Installation Manual
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Copyright
2007 ©VeriFone, Inc.
All rights reserved. No part of the contents of this document
may be reproduced or transmitted in any form without the
written permission of VeriFone, Inc.
The information contained in this document is subject to
change without notice. Although VeriFone has attempted to
ensure the accuracy of the contents of this document, this
document may include errors or omissions. The examples are
for illustration only and may not be suited for your purpose.
This document, including without limitation, the examples is
supplied "As-Is."
Trademark Information
VeriFone, the VeriFone logo, NURIT, and NURIT 8000 are
registered trademarks of VeriFone. Other brand names or
trademarks associated with VeriFone's products and services
are trademarks of VeriFone, Inc.
All other brand names and trademarks appearing in this manual
are the property of their respective holders.
Catalog Number
DOC113EN01-B
Print Date
June 2007
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NURIT 8000
Installation Manual iii
Foreword
Thank you for purchasing the NURIT 8000 Wireless Palmtop
Solution. You now own one of the most advanced electronic
point-of-sale (POS) terminals manufactured today.
This manual provides basic installation instructions. To fully
utilize the features of your NURIT 8000, and for general safety
purposes, it is recommended that you familiarize yourself with
this manual, the terminal, and any peripheral equipment or
accessories.
It is recommended that you store this manual in a safe place for
future reference.
Document Conventions
Note
•All graphic images in this manual are for
illustrative purposes only.
•Different models of this terminal may exist and
may vary in appearance according to country of
use or particular customer requirements.
•The basic installation procedure is the same for
most units.
•The operation of the terminal is application-
dependent.
Warning Failure to follow specific procedures and practices
may result in personal injury
Caution Failure to follow specific procedures and practices may result in damage to the NURIT device or other
equipment
Note Helpful hints and other important information about
the use of the NURIT device
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NURIT 8000
Installation Manual v
Table of Contents
Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . iii
1. Product Regulatory Information. . . . . . . . . . . . . . . .1
2. General Safety Instructions . . . . . . . . . . . . . . . . . .4
Radio Frequency Energy Emission . . . . . . . . . . . . . . . . . 6
Safety Precautions for Medical Devices . . . . . . . . . . . . . 7
Pacemakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Other Medical Devices . . . . . . . . . . . . . . . . . . . . . . . . 8
3. Initial Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Contents Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . .10
Selecting a Point-Of-Sale Location . . . . . . . . . . . . . . . .11
Wireless LAN (Wi-Fi) Terminals . . . . . . . . . . . . . . . . . . .12
4. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .13
5. Optional Accessories. . . . . . . . . . . . . . . . . . . . . .14
6. General Features . . . . . . . . . . . . . . . . . . . . . . . .16
7. Removing and Replacing the Battery-SAM-SIM-SD/MMC
Compartment Cover . . . . . . . . . . . . . . . . . . . . . .19
8. Installing the Battery . . . . . . . . . . . . . . . . . . . . .21
Battery Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .21
9. Connecting the NURIT 8000 to an AC Power Outlet . .23
Battery Charge Status. . . . . . . . . . . . . . . . . . . . . . . . .23
10. Installing the External Modem. . . . . . . . . . . . . . . .24
11. Connecting the Car Adapter . . . . . . . . . . . . . . . . .25
12. Loading Paper in the Printer. . . . . . . . . . . . . . . . .26
Removing the Paper Roll from the Printer. . . . . . . . . . . .28
13. Installing the Keypad Privacy Shield. . . . . . . . . . . .30
14. Installing a SAM, SIM, or SD/MMC Card . . . . . . . . . .31
SAM, SIM, and SD/MMC Card Configurations . . . . . . . . . .32
Installing a SAM or SIM Card. . . . . . . . . . . . . . . . . . . . .32
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vi Installation Manual
NURIT 8000
Installing an SD/MMC Card . . . . . . . . . . . . . . . . . . . . . 34
15. Connecting Peripheral Devices . . . . . . . . . . . . . . .36
16. Connecting a Cellular Headset . . . . . . . . . . . . . . .37
17. Care and Maintenance. . . . . . . . . . . . . . . . . . . . .38
Maintenance Recommendations . . . . . . . . . . . . . . . . . 38
Cleaning the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . 38
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 38
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . 39
Shipping the NURIT 8000 . . . . . . . . . . . . . . . . . . . . . . 39
18. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . .40
Appendix A: Using the Magnetic Card Reader. . . . . .44
Appendix B: Using the Smart Card Reader. . . . . . . .45
Installation Notes. . . . . . . . . . . . . . . . . . . . . . . .46
Contact Information . . . . . . . . . . . . . . . . . . . . . .48
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NURIT 8000
Installation Manual vii
List of Figures
Figure 3-1 Secure Device Label . . . . . . . . . . . . . . . . . . . . . 9
Figure 3-2 NURIT 8000 - Box Contents. . . . . . . . . . . . . . . . .10
Figure 5-1 NURIT 8000 - Optional Accessories. . . . . . . . . . . .14
Figure 6-1 NURIT 8000 - General Features-Top. . . . . . . . . . .17
Figure 6-2 NURIT 8000 - General Features-Bottom . . . . . . . .18
Figure 7-1 Opening the Battery-SAM-SIM-SD/MMC Compartment
Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Figure 7-2 Replacing the battery-SAM-SIM-SD/MMC Compartment
Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Figure 8-1 Installing the Battery . . . . . . . . . . . . . . . . . . . .21
Figure 9-1 AC Power Connection . . . . . . . . . . . . . . . . . . . .23
Figure 10-1 External Modem Installation. . . . . . . . . . . . . . . .24
Figure 11-1 Car Adapter Connection . . . . . . . . . . . . . . . . . .25
Figure 12-1 Opening the Paper Compartment . . . . . . . . . . . .26
Figure 12-2 Unrolling the Paper Roll . . . . . . . . . . . . . . . . . .27
Figure 12-3 Inserting a Paper Roll . . . . . . . . . . . . . . . . . . . .27
Figure 12-4 Closing the Paper Compartment . . . . . . . . . . . . .28
Figure 12-5 Removing the Paper Roll . . . . . . . . . . . . . . . . . .29
Figure 13-1 Keypad Privacy Shield Installation . . . . . . . . . . . .30
Figure 14-1 SAM, SIM, and SD/MMC Cards Configurations . . . . .32
Figure 14-2 SAM or SIM Cardholder Locking-Clasp . . . . . . . . . .33
Figure 14-3 SAM or SIM Card Installation. . . . . . . . . . . . . . . .33
Figure 14-4 SD/MMC Card. . . . . . . . . . . . . . . . . . . . . . . . . .34
Figure 14-5 Inserting the SD/MMC Card. . . . . . . . . . . . . . . . .34
Figure 14-6 Removing the SD/MMC Card . . . . . . . . . . . . . . . .35
Figure 15-1 Peripheral Device Connection. . . . . . . . . . . . . . .36
Figure 16-1 Cellular Headset Connection . . . . . . . . . . . . . . .37
Figure A-1 Using the Magnetic Card Reader . . . . . . . . . . . . .44
Figure B-1 Using the Smart Card Reader . . . . . . . . . . . . . . .45
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NURIT 8000
Installation Manual 1
1. Product Regulatory Information
FCC Compliance Statement
Manufacturer: VeriFone, Inc.
Model: NURIT 8000
FCC Part 15 Requirements
This equipment has been tested and found to comply with the
limits for Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
installed and operated in a commercial environment.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be
required to correct the interference at his/her own expense.
Note
The following product regulatory information and
compliance statements apply to all models of the
NURIT 8000.
Caution
Changes or modifications to this device that are not
expressly approved by the party responsible for
compliance could void the user's authority to operate
the equipment.
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2 Installation Manual
NURIT 8000
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the
receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult your representative or an experienced technician
for help.
Connection of peripherals to this unit requires the use of
grounded, shielded cables to ensure compliance with the
class B limits.
FCC Part 24 Requirements
This device may contain a radio transceiver module, (FCC ID
number is located on the bottom of the terminal), operating
under Part 24 of the FCC rules in a licensed part of the radio
spectrum. Qualified personnel must perform service or repairs
to the radio portion of this device. Any unauthorized
modification to the radio module, shielding, or antenna system
may void the user's authority to operate this device.
This device has been tested and meets RF exposure guidelines
for hand held operation pursuant to FCC OET Bulletin 65
Supplement C ed. 01-01, IEEE 1528/D1.2 (2003) and Industry
Canada RSS-102 (1999).
In Canada
This digital apparatus does not exceed the class B limits for
radio noise emissions from digital apparatuses set forth in the
Radio Interference Regulations of the Canadian Department of
Communications.
Cet appareil digital n'émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils de la classe B,
déterminée par la Réglementation d'Interférence Radio du
Ministère Canadien des Communications.
IC: 4804A-N8000SSQ
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NURIT 8000
Installation Manual 3
EU Directives Compliance Statement
This product complies with the requirements of applicable EU
Council Directives.
Note
Disposal of this product or of any of its components
must be performed in full compliance with all EU and/
or local directives and regulations.
For more information, contact your local VeriFone
representative or authorized VeriFone distributor.
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4 Installation Manual
NURIT 8000
2. General Safety Instructions
When using the NURIT 8000 or any associated device, the
following basic safety precautions should always be observed to
reduce the risk of fire, electric shock, or personal injury.
•Read and make sure you understand all instructions.
•Follow all warnings and instructions marked on the device
and in this manual.
•Disconnect the device from the power supply and any
peripherals before cleaning.
•Do not use liquid or aerosol cleaners. Use a damp cloth for
cleaning and/or a soft brush.
•Do not use the device near water, especially when using the
AC/DC Power Adapter or external modem.
•Never spill any liquid on the device.
•Place the device in a stable position on a solid surface.
When operated hand-held, grasp the device securely.
Serious damage may result if the device falls.
•The optimal operational position for the terminal is hand-
held at an angle of approximately 30°. The terminal is also
designed for optimal tabletop usage. Keep the terminal a
short distance from your body.
•Do not cover slots and openings of the device. They may be
provided for ventilation and protection against overheating.
Never place the device near radiators, or in a place where
proper ventilation is not provided.
•Do not place objects on the power cord. Install the device
where no one can step on the cord.
Warning
Failure to observe these instructions may result in
severe personal injury or damage to the NURIT 8000
or other equipment.
Note
These safety instructions are based in general on
those provided by Underwriters Laboratories (UL) Inc.
U.S.A.
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NURIT 8000
Installation Manual 5
•Use only the power source as marked on the device. If you
are not sure of the type of the power supplied to your
location, consult your representative or local power
company.
•Do not overload wall outlets and extension cords as this can
result in the risk of fire or electric shock.
•Never push objects into the device through slots (other than
those specifically intended for the stylus, magnetic stripe or
Smart Cards, or electronic cards), as this may result in fire
or electric shock.
•To reduce the risk of electric shock, do not disassemble any
of the equipment or accessories referred to in this manual.
If required, take the equipment to a qualified service
representative. Opening or removing covers may expose
you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock.
•Take care when installing an internal battery. If installed
incorrectly, it may explode. Use only a VeriFone supplied
battery. Discard used batteries according to local
regulations.
•Disconnect the device from the power supply and any
peripherals and refer to qualified service personnel under
the following conditions:
•The power supply cable or plug is damaged or frayed.
•Liquid has been spilled into the device.
•The device has been exposed to rain or water.
•The device does not work normally, when following the
operating instructions.
•The device has been dropped or damaged.
•The device exhibits a distinct change in performance.
•When using the NURIT 8000 optional docking station and/
or external modem during thunderstorms, disconnect the
telephone line, if possible. There may be a remote risk of
electric shock from lightning.
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the
jack is specifically designed for wet locations.
•Use caution when installing or modifying telephone lines.
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6 Installation Manual
NURIT 8000
•Never touch non-insulated telephone wires or equipment
unless the telephone line has been disconnected at the
network interface.
•When in the vicinity of a gas leak, do not use the
NURIT 8000, a standalone telephone or a telephone
connected to a NURIT 8000 docking station to report the
leak.
•Do not use the NURIT 8000 in an area of potential explosive
atmosphere, such as fuel or chemical storage or transfer
facilities, or in any area where you would be advised to turn
off a vehicle's engine.
•Do not replace the battery or charge the NURIT 8000 in an
area of potential explosive atmosphere.
•Do not use the NURIT 8000 in a known blasting area.
•Do not place the NURIT 8000 in the area over a vehicle-
equipped air bag.
•If the battery has been removed, ensure that no metal
objects come in contact with its electrical contacts.
•The NURIT 8000 is designed for use with a built-in internal
antenna. Do not open the device with the intent of
tampering with the antenna system. Doing so may damage
the unit and violate FCC (Ministry of Communications)
regulations.
Radio Frequency Energy Emission
Your NURIT 8000 may contain a transmitter and receiver that
emit radio frequency (RF) energy. The actual frequency range
used by the NURIT 8000 is radio-modem dependent according
to the specific model. Digital modulation techniques are used.
During radio communication, the local radio system handling
the actual communication controls the actual power
transmission output level. This output level may typically vary
(relative to the distance between the user location and the cell
transmission sites).
RF energy may affect some electronic systems. Consult the
specific device manufacturer (or airline crew for possible
airborne operation) regarding permission to use this device
while airborne and associated problems. It is currently known
that use of all radio-type devices is prohibited while airborne.
In August 1996, the Federal Communications Commisision
(FCC) of the U.S. adopted an updated safety standard for
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NURIT 8000
Installation Manual 7
human exposure to radio frequency electromagnetic energy
emitted by FCC regulated transmitters. The design of this
device complies with the FCC guidelines and those standards.
To maintain compliance with FCC RF exposure guidelines, if
you wear a device on your body, use VeriFone supplied or
approved carrying case,holster, or other body-worn accessory.
If you do not use a body-worn accessory, ensure the antenna is
at least 1 cm (0.394 in) from your body when transmitting. Use
of non-approved accessories may violate FCC RF exposure
guidelines.
•When used properly, the design of this handheld wireless
terminal complies with U.S., Canadian, European, and other
standards for protection from public exposure to RF
magnetic signals.
•This device has been tested and meets RF exposure
guidelines for hand held operation pursuant to FCC OET
Bulletin 65 Supplement C ed. 01-01, IEEE 1528/D1.2 (2003)
and Industry Canada RSS-102 (1999).
Safety Precautions for Medical Devices
For those persons using a pacemaker or other medical device,
please read the following important safety notes:
•Though most electronic equipment and critical medical
devices are shielded against radio-frequency signals, it is
important to realize the possibilities of potential
interference and to know the standard precautions that
may be taken.
Warning
Use only in the normal position. Avoid unnessary
contact with the antenna when the device is switched
on.
Note
•Use only VeriFone-approved accessories and
batteries.
•Only qualified service personnel may install or
repair your device.
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8 Installation Manual
NURIT 8000
Pacemakers
Industry standards recommend a minimum separation of 15 cm
(6 in) between a wireless phone-type device and a pacemaker to
prevent any potential problems.
Individuals using a pacemaker should:
•Always keep the NURIT 8000 terminal more than 15 cm
(6 in) from the pacemaker when using the unit for cellular
wireless communication or when performing an online
transaction.
•Turn off the NURIT 8000 terminal immediately and
disconnect it from the power supply if you suspect any
problem of interference.
Other Medical Devices
Consult the manufacturer of your medical device to determine
its level of shielding. Depending on the proximity to certain
equipment, you may be asked not to use your NURIT terminal
or one of its accessories.
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NURIT 8000
Installation Manual 9
3. Initial Setup
Figure 3-1 Secure Device Label
Caution
The box of a secure NURIT device should be sealed
with a Secure Device label. If the Secure Device label
on the box was damaged or missing, this could be an
indication of device tampering and may affect the
validity of the warranty for the device. Notify your
VeriFone service provider.
Note
The size, appearance and precise wording of the
Secure Device label may vary according to the
particular service provider of the device.
Caution
•Carefully inspect the contents of the box for any
damaged or missing components. Do not use a
NURIT device that shows any signs of damage.
•VeriFone has taken all measures to provide you
with a complete device. If shipping damage is
evident, file a claim with the shipping company.
Notify your VeriFone service provider concerning
this damage, and if any components are missing.
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10 Installation Manual
NURIT 8000
Contents Checklist
The following items should be found inside the box:
Figure 3-2 NURIT 8000 - Box Contents
1Thermal paper roll 2Touch screen stylus
3NURIT 8000 terminal 4Keypad privacy shield
(optional)
5Paper roll spindle 6Lithium-Ion battery
7Documentation 8AC/DC Power Adapter
(boxed)
Note
Any one or more of the included accessories may be
already attached to the terminal.
Note
The contents of the documentation pack may vary
depending on specific customer documentation
requirements.
Note
Depending on the particular model of the
NURIT 8000, the external modem or the car adapter
may also be included in the contents of the box. See
“Optional Accessories” on page 14.
1
2
3
4
5
6
7
8
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NURIT 8000
Installation Manual 11
Selecting a Point-Of-Sale Location
•When not operated from its hand-held position, place the
NURIT 8000 on a flat table or countertop close to the power
outlet and any peripherals.
•Maintain good ventilation around the terminal. Provide for
at least 22 cm (8.5 in) of clear space around the terminal in
its fixed operating location.
•Do not cover the terminal.
The NURIT 8000 is designed to be operated in the following
locations:
•Indoors, using the AC/DC Power Adapter, optional docking
station or optional external modem.
•Outdoors, powered only by the built-in battery.
•In a vehicle, using the optional car adapter.
Note
Before using the NURIT 8000, remove the thin
transparent plastic membrane that covers the LCD
screen.
Caution
Under no circumstances should the NURIT 8000 be
powered or charged outdoors using its AC/DC adapter
or docking station.
Warning
Do not locate the terminal where it is exposed to the
following:
•Devices that radiate excessive electrical noise or
voltage fluctuations, such as air conditioners, fans,
electric motors, neon signs, or high-frequency
security devices.
•Water containers, such as a sink, a laundry tub or
a pool.
•Areas of excessive moisture, heat, oil, dust or
debris.
•Direct sunlight or objects that radiate heat.
•Metal partitions or such obstructions that may
disrupt radio transmission or reception if your
terminal is used as a wireless device.
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12 Installation Manual
NURIT 8000
Wireless LAN (Wi-Fi) Terminals
Some NURIT terminals are equipped with transceivers that can
access Wireless Local Area Networks (WLAN), which are often
used for short-range wireless communications in home and
office environments, retail stores, restaurants, and gasoline
stations. The terminals commonly connect to the WLAN via a
Wi-Fi access point or repeater.
Several types of WLAN communication standards exist. NURIT
WLAN terminals are equipped with transceivers that comply
with the IEEE 802.11b (Wi-Fi) standard.
•Verify that all the Wi-Fi access points and repeaters comply
with this standard.
•Locate the access point or repeater as close as possible to
the area where the NURIT WLAN terminals are to be
operated. (Follow manufacturer-supplied installation
instructions and guidelines of the Wi-Fi access points or
repeaters.)
•If the NURIT WLAN terminals are used over a defined area,
such as within a restaurant or retail store, the Wi-Fi access
point or repeater should be located as close as possible to
the center of this area.
•If the area where the NURIT WLAN terminals are used
exceeds the maximum range for Wi-Fi reception, install
additional access points or repeaters as required.
•Do not locate the Wi-Fi access point or repeater where
metal objects or electrical appliances may obstruct
communication with the terminals.
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