VeriFone P630 User manual

www.verifone.com
Verifone Part Number: DOC560-333-EN-B, Revision B01
P630
Installation Guide

VeriFone, Inc.
US: 1-800-Verifone
www.verifone.com
Verifone Part Number: DOC560-333-EN-B, Revision B01
P630 Installation Guide
© 2024 VeriFone, Inc.
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© VeriFone, Inc. All rights reserved.
Installation Guide P630
All rights reserved. No part of this document may be reproduced or transmitted in any form without the
written permission of VeriFone, Inc ("Verifone").
The information contained in this document is subject to change without notice. Although Verifone has
attempted to ensure the accuracy of the contents of this document, Verifone shall not be liable for
technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered
trademarks of Verifone. Other brand names or trademarks associated with Verifone's products and
services are trademarks of Verifone.
All other brand names and trademarks appearing in this document are the property of their respective
holders.
Comments? Please e-mail all comments on this document to your local Verifone Support Team.

Installation Guide P630
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© VeriFone, Inc. All rights reserved.
Contents
Preface
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1. Device Overview
Features and Benefits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Back Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Critical Security Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Contactless Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Wireless Communication Capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2. Device Setup
Device Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ease of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Periodic Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Contactless Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
PIN Protection Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
User Privacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Inside the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
SAM/TF Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Installing or Changing SAM/TF Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Manual Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Manual Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Attaching a Cable Connector to the P630 . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting to Another Verifone Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
RS-232 Connection Using an External Power Brick . . . . . . . . . . . . . . . . . . 21

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© VeriFone, Inc. All rights reserved.
Ethernet Connection with External Power Brick . . . . . . . . . . . . . . . . . . . . . 22
Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Conducting a Smart Card Transaction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Magnetic Stripe Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Conducting a Credit/Debit Card Transaction . . . . . . . . . . . . . . . . . . . . . . . 24
Contactless Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Performing Contactless Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Privacy Shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing the Privacy Shield. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Mounting Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Attaching a Mounting Plate to P630. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Mounting P630 with Mounting Plate to a Wall or Flat Surface . . . . . . . . 27
Mounting P630 to a Flat Surface (Without a Mounting Plate) . . . . . . . . . 27
Mounting P630 with Mounting Plate to a Vertical Bracket . . . . . . . . . . . . 27
External Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3. Specifications
Unit Power Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
External Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Primary Smart Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
SAM Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
4. Maintenance and Cleaning
General Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Smart Card Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Cleaning the SCR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Magnetic Stripe Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Decommissioning/ Removal from Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
5. Service and Support
Returning a Device for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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© VeriFone, Inc. All rights reserved.
Connecting Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Stylus Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Stylus Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Cleaning Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
External Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Camera Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Camera Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
6. Troubleshooting Guidelines
Display Panel Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Keypad Does Not Respond. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Transactions Fail to Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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© VeriFone, Inc. All rights reserved.
Installation Guide P630
Preface
This guide is the primary source of information for setting up and installing the P630 device.
Audience
This guide is intended for the users involved in P630 installation.
Organization
This guide is organized as follows:
•Chapter 1, Device Overview. Provides an overview of the P630 device.
•Chapter 2, Device Setup.Explains how to setup and install the P630 device, select a location, and
establish connection with other devices.
•Chapter 3, Specifications.Discusses power requirements and dimensions of the P630 device.
•Chapter 4, Maintenance and Cleaning.Explains how to maintain your P630 device.
•Chapter 5, Service and Support.Provides information on how to contact your local Verifone
representative or service provider and information on how to order accessories or documentation from
Verifone.
•Chapter 6, Troubleshooting Guidelines. Provides troubleshooting guidelines should you encounter a
problem with unit installation.
Related Documentation
Following are the related documents with associated Verifone Part Numbers.
P630 Certifications and Regulations VPN DOC560-101-EN
P630 Quick Installation Guide VPN DOC560-102-EN
P630 Camera Quick Installation Guide VPN DOC560-103-EN
P630-2 Installation Guide VPN DOC561-001-EN
P630-A Quick Installation Guide VPN DOC562-001-EN
P630-A Installation Guide VPN DOC562-002-EN

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© VeriFone, Inc. All rights reserved.
Installation Guide P630
Conventions and Acronyms
The following tables describe the conventions and acronyms.
Convention Meaning Example
Blue Text in blue indicates terms that
are cross-referenced.
See Conventions and Acronyms.
The bulb icon is used to highlight
important information.
If exchanging cables use a
Verifone-approved cable.
The caution symbol indicates
possible hardware or software
failure or loss of data.
Avoid placing metallic objects at
the front of the card reader.
The lightning symbol is used as a
warning when bodily injury might
occur.
For safety, do not string cables or
cords across a walkway.
Acronym Definition
3DES Triple Data Encryption Algorithm
AC Alternating Current
ANSI American National Standards Institute
ARM Advanced RISC Machine
cUL Underwriters' Laboratories of Canada

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© VeriFone, Inc. All rights reserved.
Installation Guide P630
DC Direct Current
DUKPT Derived Unique Key Per Transaction Method as defined in the
VISA’s POS Equipment Requirement: PIN processing and Data
Authentication, International Version 1.0, August 1988
ECR Electronic Cash Register
EMV Europay, MasterCard and Visa
ISO International Organization for Standardization
MRA Merchandise Return Authorization
NFC Near Field Communications
LAN Local Area Network
LCD Liquid Crystal Display
LED Light-Emitting Diode
PED PIN Entry Device
PIN Personal Identification Number
POS Point-of-Sale
PTS PIN Transaction Security
QR Quick Response
RS-232 Recommended Standard number 232
Acronym Definition

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© VeriFone, Inc. All rights reserved.
Installation Guide P630
SAM Secure Access Module
SCR Smart Card Reader
TF Trans Flash
USB Universal Serial Bus
VPN Verifone Part Number
WLAN Wireless Local Area Network
Acronym Definition

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© VeriFone, Inc. All rights reserved.
Installation Guide P630
1. Device Overview
The P630 device is a consumer-facing handheld device. It may also be
integrated into retail devices such as kiosks and as an indoor unattended
device. The product’s design is equally appealing as a handheld PINpad
and robust enough to look and function appropriately in a fixed mount
setting.
The Verifone P630 device allows electronic payment transactions to be
processed. This payment processing solution with a fully integrated POS
can scan barcodes, QR codes, and products with the help of an integrated
camera.
It can run on Android applications, like loyalty and inventory. It also enables
clients to remotely monitor and update their devices using Verifone’s estate
management solution. The P630 device supports Bluetooth and Wi-Fi and
meets PCI-PTS 6.x SRED requirements for maximum security.
The Verifone P630 device supports all payment methods - magnetic stripe,
EMV, and NFC/Contactless Reader, including Apple Pay, Google Pay, and
Samsung Pay mobile wallets. The easy-to-read color touch screen supports
all payment-related user interactions and keypads for secure PIN-entry.
Figure: 1 P630
Features and
Benefits
The P630 includes the following features:
•Capacitive touch LCD
•Secure keypad supporting 3x5 matrix containing 0-9, *, #, Cancel, Backspace/
Clear and Enter keys