Yale Y402A-HD User manual

Keep this manual safe for reference and future maintenance
Smart HD
CCTV System
Y402A-HD • Y402A-HD1080
Y804A-HD • Y804A-HD1080
Installation · Programming · Operating
smart
Living
Contents
Thank you for choosing the Yale Smart HD CCTV System.
This manual will guide you through the product Installation
and system set up.
Display extreme caution when using ladders or steps,
please follow manufacturer’s instructions.
Be careful when using hand and power tools and follow
the manufacturer’s guidelines when using them. Take care
that the correct tools are used. Wear goggles or protective
clothing where required
Requirements
A broadband router with one free Ethernet port is
required. iOS 9+ or Android 4.4+ required to view via
the Yale CCTV App. Mobile data speed could effect
quality and connection.
Information and illustrations are subject to change within this
document. Yale reserves the right to alter the specification and
product design at anytime without notice. Yale® is a registered
trademark. © 2016 ASSA ABLOY. All rights reserved.
Issue No: 1A
The 2 year guarantee for this Yale HD
CCTV System is active from the date of
purchase (A copy of this guarantee is
available on our website).
Please register online within
12 months of purchase at
www.yale.co.uk/registeryourproduct
2
1. Inside the Box 2
2. Glossary of Terms 2
3. Hybrid DVR Connectivity 3
4. Connecting your DVR 4
5. DVR Main Menu 5
6. Record 8
7. Detection 12
8. Settings 16
9. Professional Settings 20
10. Extending Your Yale System 25
11. Connecting your DVR to the Internet 28
12. Yale CCTV App 28
For more information on this product and Yale Smart
Living Range visit www.yale.co.uk/smart-living
Consumer Support: [email protected]

2
1Inside the Box
Glossary of Terms
DVR – Digital Video Recorder and Network Video Recorder
BNC – Bayonet Neill–Concelman, Video Inputs connecting the HD Cameras to the DVR, You may see 4 or
8 BNC ports depending on the model purchased.
HDMI – High Definition Multi-media Interface connects your DVR to a TV or PC Monitor.
VGA – Video Graphics Array connects your DVR to a TV or PC Monitor (not supplied).
HD – High Definition. 720 & 1080 are both High Definition video quality.
PTZ – Pan, Tilt & Zoom. Movable camera with Zoom functionality.
HDD – Hard Disk Drive. Where the video footage is stored within the DVR.
TB – Terabyte. Amount of storage space within the HDD (e.g. 1TB/2TB).
QR Code – Quick Response Code. Scan this using the Yale CCTV App for quick pairing.
Note – none of the Yale HD CCTV systems connect into a laptop for viewing video images.
1. Hybrid DVR with pre-installed Hard Drive
2. HD Cameras
3. BNC Cables
4. Power Adaptors
5. Splitter
6. Ethernet Cable
7. HDMI Cable
8. Mouse
9. Fixing Pack
2

3
4 video channels or 8 video channels
*
*
1 3 5 7 8
4 6
2
Hybrid DVR Connectivity
1. BNC Video Inputs: These are the video inputs used when connecting your Yale HD cameras. These are
numbered 1 – 4 (or 8 for an 8 channel DVR) as they would appear on screen when streaming
2. Audio Input: These will accept a standard in-line audio microphone device.
3. Audio Output: A standard line level audio output.
4. VGA Output: For connecting a television or PC Monitor with a VGA cable (not supplied).
5. HDMI Output: For connecting a television or PC Monitor with a HDMI cable.
6. Network Port: You are able to connect the DVR to a network router or switch with an Ethernet Cable
(supplied). This will allow the option of using online features (suitable broadband connection required).
7. USB Ports: The top port is used for connecting storage devices. The bottom port is for connecting of the
mouse (supplied). When connecting to a Yale Alarm system or Yale Connected Smart Lock the CCTV/Alarm
Link Adaptor can be connected to either USB port.
8. 12V 2A DC Power input: This is where you connect the DVR power adapter. DO NOT switch on the power
until all leads are connected.
3
Y402A-HD
Y402AHD1080
Y804A-HD
Y804A-HD1080

4
Please ensure the system is fully working prior to installation. Connect all the
cameras using the supplied cables and make sure it operates as intended.
• Remember the DVR unit is most likely to be left on 24 hours a day, 7 days a week. Please bear this in mind when
choosing the installation location.
• Route the camera cable away from large electrical items, mains cables and heat sources.
• Please only use the power adaptors supplied.
• Install DVR in a well ventilated area.
If you failed to get a picture on the TV using a HDMI cable, try connecting to a PC monitor using VGA
connection. You may need to change the DVR to a different resolution in order to show on a HD TV.
DO NOT expose the DVR to moisture or water. Avoid dusty or dirty locations.
DO NOT open the DVR case unless you want to change the Hard Drive.
DO NOT open the case to your DVR whist your DVR is plugged in and switched on.
DO NOT cut or adjust any cable for any reason.
DO NOT place the DVR in areas where it may experience sudden bumps, shocks or movements.
DO NOT apply excessive force to the BNC cables during installation. This may damage the cable resulting in lost/intermittent
video signal.
DO NOT apply pressure to the BNC cable connected. This may damage its internal soldering.
*
HYBRID DVR
15m
BNC/DC cable
Camera
Adaptor
TV/
Monitor
DVR
Adaptor
Connect
to multiple
cameras
Splitter
Living
smart
HDMI/VGA
Cable
Connecting your DVR
4

5
The only way to start using your DVR and navigate through the DVR menu’s is to connect and use the provided
Yale mouse. We have designed the system for mouse friendly operation.
Left Click – Selects the item covered by mouse pointer
Right Click – Back or escape function allows you to go back to previous menu or screen
Scroll Wheel – Allows you to flick through the cameras on full screen
Quick Start Menu
When you turn the DVR system on for the first time the quick start
menu will appear in the centre of the screen. Enable Yale Cloud for
remote viewing via internet. Click Next to continue.
You will be presented with a QR code for App registration. Click ‘Cancel’ to exit this
screen to continue DVR setup. You can access this QR code after installation by
choosing “Quick Start” under the right click menu.
Once you click on ‘Cancel’ you will see this System Login prompt.
At a later stage of the DVR setup you will choose a Username and
Password. At this point leave the Username as admin and the
Password empty. Left click ‘OK’
You should now have a spilt screen image of the connected
cameras (if no camera is connected you will see a black screen as
shown) don’t panic!, Images will appear here once the cameras are
connected and powered. Now Right Click your mouse to bring
up the ‘Right Click Menu’.
DVR Main Menu
5

6
Right Click Menu
Main Menu: Takes you to an area containing most of your settings and features.
Quick Start: Takes you back to your QR code to scan with the Yale CCTV App.
Record Mode: A shortcut to changing the recording mode of each camera.
Playback: A short cut to the Playback menu.
PTZ Control: Not supported.
High Speed PTZ: Not supported.
Colour Setting: Manually set your colour preferences (Camera).
Output Adjust: Manually set your output preferences (Screen/Monitor).
Logout: Enables options – Log out, Shut Down or Reboot.
View 1-8: Left click to view appropriate camera.
NOTE – You will need to set the date and time before continuing with your DVR Setup
Setting > General (To change Date, Time & Language).
Setting the Date and Time
1. Right Click on the mouse then left click on Main Menu.
This opens up the Main Menu screen.
2. Hover over Settings then move down to ‘General’.
You will see a dot and the wording turn yellow.
3. Left click on ‘General’.
4. In General the Time Zone should automatically be set to
UTC+00:00 Dublin, London, Edinburgh. If not left click on the
drop down to change to desired Time Zone.
5. System Time – this should be accurate to ensure ease of
playback. If the time is not correct left click on each number
to open a key pad, then click the correct number to set the
date and time.
6. Language – Default set to English. Left click on the drop
down to alter if desired.
7. You do not have to change or update any of the other options.
Please leave them as their default settings.

7
DVR Main Menu
Record
Record Config
Playback
Backup
Video Encode
Detection
Motion Detect
Covered Lens
Signal Loss
Settings
General
Local Network
Yale Cloud
Screen Display
User Account
PTZ Config
Tour
Logout
Professional
HDD Manage
HDD Info
HDD Faults
Bits per sec
On-line User
Upgrade
Auto maintain
Import/Export
Factory Reset
System Info
LOG
DVR/NVR
Mode
Alarm System
Arm
Home
Disarm
Unlock
Function Location
Change Password
Please ensure you set up a password should you wish to connect this DVR to the internet for remote viewing.
Failure to do so could mean you are broadcasting the video image in the public domain without any restriction or
protection. For further info please go to page 18.

8
Record
6
REC Cong
From the Main Menu, hover over ‘Record’ and then move the mouse over ‘REC Config’ and left click to select.
Here you will be able to set your DVR to different recording formats (Schedule, Always or Stop).
First select the Channel you wish to configure.
Channel 1 = Camera 1 etc…
Redundancy: This should remain un-selected.
Length: Recording clip size. We recommend using the default 60 minutes.
Pre-record: Video pre-recording. We recommend using the default 5 seconds.
Select the mode that you want the channels/cameras to perform. Your 3 options are:
1. Schedule – To specify days and times of recordings. You have the option of up to 4 time periods per day to
set start and end time for recordings (i.e. start 7pm end 7am to record through the night.)
You can set different start and end times on specific days.
•Tick the ‘Regular’ box for continuous recording by left clicking.
• Tick the ‘Detect’ box to record on motion detection by left clicking.
2. Always – Continuous recording (scheduling not applicable. By default, the oldest recording will be
overwritten.
3. Stop – No options as this setting Does Not Record (Only allows you to view live footage on the TV/Monitor
with no playback facility).
Once you have specified your preferences left click on‘OK’.
You do not have to change any details within the ‘Advanced Menu’.

9
Playback
From the Main Menu, hover over ‘Record’ and then move mouse over ‘PlayBack’ and left click to select.
This option allows you to view past recordings and to make a backup file using a USB Flash Drive as desired.
NOTE - To use any of these features other than live viewing you must pause the footage.
7
View of the live Channels/Cameras
• Recording must be paused (2) before selecting a date from the calendar (6). Now
you must select a time to view, to do this left click on the timeline (4) at the bottom
of the screen.
•To back up a specific event or time period of recorded footage, select the start
time on the time line bar (4) and left click the ‘snip’ button (3) then select your
desired end time and left click the ‘snip’ button (3) again. This will trim
the video clip as desired. To save this to the USB Flash Drive left click the ‘Hard
Drive’ button (7). For more details on how to back up recordings, see page 10.
•The timeline can be 4 different colours:
Grey = No recording
Green = Continuous recording
Red = Recording triggered by motion detection
Yellow = Always recording
You can use the mouse roller to zoom in/out of the timeline.
•If you wish to see footage from one specfic channel/camera select the channel
number (5) to display by left clicking.
•If you wish to see footage from a specific date recorded on your DVR, select the
date (6) to display by left clicking.
Number Reference
1 = Live Feed
2 = Play/Pause Live Feed
3 = Snip Button
4 = Time Line
5 = Camera Select
6 = Date Select
7 = Back up to USB
Flash Drive

10
Backup
From the Main Menu, hover over ‘Record’ and then move mouse over ‘Backup’ and left click to select.
This option allows you to back up your video recording onto a USB Flash Drive.
1. Insert a USB Flash Drive into the top USB port on the back of the DVR and left click on the ‘Detect’ button
(top right of the screen).
2. The USB Flash Drive will now have been detected and appear within the box on screen (If the Flash Drive
is not detected the DVR will need to be re-started with the USB flash drive still inserted).
3. Once the USB Flash Drive is detected you will need to left click the ‘Backup’ button underneath ‘Detect’.
4. You will see a list of recordings in the box on screen as shown in the image (above). This will prompt you to
select a clip based on dates for backing up. NOTE: Make sure back up format is AVI. Select AVI from the
drop down list at the bottom of the page by left clicking.
5. Left click on ‘Start’ to begin the back up. When back up is complete, left click on ‘OK’ to dismiss the
message, right click anywhere on the screen to return.
Other Backup Options
Burning – Not supported
Erase – Erase files currently on your USB Flash Drive
Stop – Stop any ongoing back up process.
NOTE - Please ensure you allow the DVR to complete the backup before removing the USB Flash
Drive. Failure to do so could result in the system crashing.

11
Video Encode
From the Main Menu, hover over ‘Record’ and then move mouse over ‘Video Encode’ and left click to select.
This option allows you to change the Hard Drive recording and internet streaming video quality for every
channel/camera.
Your DVR will automatically be set to HD720/HD1080 depending on model.
You can change the quality of the Hard Drive recording (left column) and internet streaming (right column).
We recommend these settings are left as default, as changing quality could result in poor quality Hard Drive/
streaming performance.
Once you are happy with your settings, left click ‘OK’.
You do not need to change any details within the ‘Advanced Menu’.

12
Motion Detect
From the Main Menu, hover over ‘Detection’ and then move mouse over ‘Motion Detect’ and left click to select.
This option allows you to set the DVR to record when motion is detected in selected areas i.e. window, doorway,
gate or driveway.
1. Select the channel/camera you wish to enable from the drop down menu by left clicking.
2. Left click on the ‘Enable’ box next to Channel (Middle sensitivity is recommended).
3. Left Click ‘Set’(next to Region). You will see the live footage of that channel/camera with a grid of red boxes.
Left click with the mouse to change the colour of the viewing area.
Image A)
Red = Detects motion
Black = Area ignored
4. Right click to return to the Motion Detect screen.
Detection
7

13
5. Set the time period you wish motion detection to take place. Left click the ‘Set’ button next to the ‘Period’
heading (image A).
6. The system will default to 24/7. Select the day and time period you want the system to have motion
detection enabled by left clicking.
7. Right click to return to the previous menu.
RECORD CHANNEL: Set the DVR to record a number of channels/cameras even if only 1 is activated (e.g. by
motion). If camera 1 is triggered then all cameras will start recording for maximum coverage.
TOUR: Same as above but the DVR will record while rotating between all the channels/cameras on screen.
SHOW MESSAGE: Enables a notification to pop up on your screen to indicate that an event has taken place.
BUZZER: This will activate a buzzer sound on the DVR to indicate that an event has taken place.
SEND MAIL: Currently not supported.
FTP UPLOAD: Currently not supported.

14
Icon to be
supplied
Covered Lens
From the Main Menu, hover over ‘Detection’ and then move mouse over ‘Covered Lens’ and left click to select.
This function helps detect any deliberate covering of the camera lens to obstruct recording.
To enable covered lens detection, select the channel/camera you wish to activate then check the Enable box
next to Channel.
PERIOD: Here you can select the times and days you wish the system to check for a covered lens. The dafault
setting for this when covered lens is enabled is 24/7.
RECORD CHANNEL: Select which other channels/cameras you want to start recording if the channel/camera
selected gets covered.
TOUR: As above, but rather than selecting the individual channels/cameras, all streams will be on rotation.
PTZ ACTIVATION: Currently not supported.
DELAY: Currently not supported.
SHOW MESSAGE: Enable notifications to pop up on your screen to indicate an event has taken place.
BUZZER: This will activate a buzzer sound on the DVR to indicate the lens has been covered.
SEND MAIL: Currently not supported.
FTP UPLOAD: Currently not supported.

15
Signal Loss
From the Main Menu, hover over ‘Detection’ and then move the mouse over ‘Signal Loss’ and left click to
select. This function alerts you if you lose the signal to any camera. This can be caused by the power being
interrupted to the cameras or the DVR.
Change the channel drop down to the channel/camera you wish to enable by left clicking and selecting from the
list (or you can select all).
PERIOD: Select the day/time you wish to pick up any loss of signal. The default setting for this when signal loss
is enabled is 24/7.
RECORD CHANNEL: Select which other channels/cameras you want to start recording if the channel/camera
selected loses signal.
TOUR: As above but rather than selecting the individual channels/cameras, all streams will be on rotation.
PTZ ACTIVATION: Currently not supported.
DELAY: Currently not supported.
SHOW MESSAGE: Enables notifications to pop up on your screen to indicate the signal has been lost.
BUZZER: This will activate a buzzer sound on the DVR to indicate an event (such as signal lost) has taken
place.
SEND EMAIL: Currently not supported.
FTP UPLOAD: Currently not supported.

16
General
From the Main Menu, hover over ‘Settings’ and then move mouse over ‘General’ and left click to select. To
change the DVR date, time, language and name of DVR simply left click on the drop down option you wish to
change.
HARD DRIVE FULL: this allows you to chose if you want the DVR to overwrite the oldest data when the Hard
Drive is full or to stop recording if full.
DVR NO: Enables you to number your DVR if you have more than one on site.
VIDEO STANDARD: Leave default to PAL.
AUTO LOGOUT: You can enter the number of minutes the DVR will remain inactive before you are logged out
and you have to enter your password again.
MACHINE NAME: Rename as appropriate e.g. home, office etc.
Local Network
From the Main Menu, hover over ‘Settings’ and then move mouse over ‘Local Network’ and left click to select.
You should not need to change these settings unless your network doesn’t support DCHP and requires manual
network configuration. Please contact your internet provider for further support.
Yale Cloud
From the Main Menu, hover over ‘Settings’ and then move mouse over ‘Yale Cloud’ and left click to select.
TOOLS TO SET UP EMAIL FTP AND DDNS: Currently not supported.
Settings
8

17
Screen Display
From the Main Menu, hover over ‘Settings’ and then move mouse over ‘Screen Display’ and left click to select.
CHANNEL TITLE: Change the channel/camera name (i.e. drive, garden, shed, front door etc). Left click on the
channel/camera and using the onscreen keyboard, rename the channel/camera then left click ‘OK’.
TIME DISPLAY: Displays live time and date.
CHANNEL TITLE: The name you have used or cam01, cam02 etc.
RECORD STATUS: Indicates if the DVR is recording the channel.
ALARM STATUS: Indicates that an event has taken place.
TRANSPARENCY: Change the darkness of the menu over the cameras – i.e. makes the menu lighter over the
camera stream.
RESOLUTION: Change the display output – NOTE: please check your monitor/TV
HD 1080 TV via HDMI = 1920 x 1080 (best resolution) VGA to Monitor = 1024 x 768 or 1280 x 1024.
REGION COVER: Black out areas of screen for privacy, (choose the camera/channel required, left click to
select ‘Region Cover’. Left click to select either 1,2,3 or 4 areas to be blacked out. Left click on ‘Set’ to select
the size and location of the blacked out area(s) on screen.
TIME DISPLAY AND CHANNEL TITLE POSITION: Set where the time and date stamp will appear on the
individual camera streams.

18
User Account
From the Main Menu, hover over ‘Settings’ and then move mouse over ‘User Account’ and left click to select.
You can change your password and add more users with varying access rights.
When using this system with the Yale CCTV App you will need an internet connection. Please make sure you
change your password for security.
MODIFY PASSWORD: Leave ‘Old’ as blank then enter your new password – should you forget your password
please email [email protected] with your details and we will send you the master passcode for that day.
POWER USER: You can create new user groups under this option.
PTZ Cong
Currently not supported.

19
Tour
From the Main Menu, hover over ‘Settings’ and then move mouse over ‘Tour’ and left click to select. You can
then set your screen to rotate between channels/cameras. Tick ‘Enable Tour’, select which channel/camera to
view and how long to view for.
If you select cameras 1, 3 and 4 for 5 seconds, it will show camera 1 for 5 seconds, then camera 3 for 5
seconds, then camera 4 for 5 seconds. Under ‘Alarm Tour Type’, upon detection of an event it will show the
relevant camera for the specified length of time.
Logout
From the Main Menu, hover over ‘Settings’ and then move mouse over ‘Logout’ and left click to select. You can
Logout of your system so a password has to be entered to log back in again.
You can also shut down the DVR or reboot the system.
Left click on the desired icon or right click to return to the Menu screen.

20
NOTE: For general users these can be left as default and do not need to be changed at all.
From the Main Menu, hover over ‘Professional’ and then move mouse over desired function and left click to
select.
HDD Manage, Info & Faults
This options allows you to make changes to the Hard Drive.
READ/WRITE: Enables the Hard Drive to read i.e. view what footage is on the Hard Drive and Write i.e. enables
the Hard Drive to be recorded onto.
READ ONLY: Means the Hard Drive can only be used to view and cannot be recorded onto.
FORMAT DISK: This will delete all footage from the Hard Drive leaving it completely blank.
PARTITION: This allows the Hard Drive to be split into sections meaning a 1TB Hard Drive could be split to
500GB Read/Write and the other 500GB Read only.
HDD Info
• This section allows you to see what Hard Drive you have, the size/capacity, the amount of space left on the
Hard Drive and the current status.
HDD Faults
• This section lists what faults the Hard Drive may have, this could be ‘No Space’ left on the Hard Drive or ‘Net
Disconnection’. Click the Enable box to choose how the DVR lets you know about any faults. The DVR can
show a message, or give an audible buzz. You can select just one or both kinds of alerts.
Bits Per Sec
• Check here to see how much data each channel is sending to the Hard Drive. This shows both Kilobytes per
second Kb/S and Megabytes per hour MB/H
Online User
• A list of all online users. It displays their username, IP address and how they log in.
You can simply highlight a user and left click ‘Disconnect’ at the bottom to log them out.
Professional Settings
9