Yealink Yealink SIP-T46G User manual

QUICK START GUIDE
Yealink SIP-T46G
Gigabit Color IP Phone
BUSINESS
INTEGRATED COMMUNICATIONS SOLUTION

With Business+you now have access to the latest phone service.
Get ready to experience the power of Business+.
Now that you’re set up, be sure to review the features on these pages to help you
get started. If at any time you have questions about your new Business+solution,
please don’t hesitate to contact one of our dedicated technical support representatives
at 1-855-399-2469 or visit Cogeco.ca/BusinessPlus.
Sincerely, the Business+Team
SETTING UP VOICE MAIL
GREETINGS FROM YOUR PHONE
Press the button on your phone (if you are in your phone, if not dial portal
number 50# and then press * followed by your extension number and the pound key
(#). After the login prompts for a pass code, enter your pass code followed by the
pound key (#). The Voice Portal announces the Main Menu. Follow voice prompts to
set up your Voice Mail:
Press 1. Access VM
Press 2. Busy greetings
Press 1 to record new greetings
Press 2 to play current greetings
Press 3 to use the system default greetings
Press * to go back to the menu
Press 3. No answer greetings
Press 1 to record new greetings
Press 2 to play current greetings
Press 3 to use the system default greetings
Press * to go back to the menu
Note: if entering the system the first time, you must use the temporary default
pass code provided to you by Cogeco, and then create your own 6-digit pass code.
Pass code must be reset every 6 months.
After 3 unsuccessful attempts to log in, you will be locked out.
Please contact technical support at 1-855-399-2469.
Accessing the Voice Portal from a remote location is not offered.
Applies to firmware version 28.80.0.80 or later.
www.yealink.com
Getting Started with
BUSINESS

BASIC CALL FEATURES
PLACING A CALL
Using the handset:
1. Pick up the handset.
2. Enter the number, and then press the Send soft key.
Using the speakerphone:
1. With the handset on-hook, press .
2. Enter the number, and then press the Send soft key.
Using the headset:
1. With the headset connected, press to activate the headset mode.
2. Enter the number, and then press the Send soft key.
ANSWERING A CALL
Using the handset: Pick up the handset.
Using the speakerphone: Press .
Using the headset: Press .
ENDING A CALL
Using the handset:
Hang up the handset or press the EndCall soft key.
Using the speakerphone:
Press or the EndCall soft key.
Using the headset:
Press the EndCall soft key.
TIPS
•During a call, you can alternate between the headset, hands-free speaker
phone and handset modes by pressing the HEADSET key, the Speakerphone
key or by picking up the handset. Headset mode requires a connected headset.
TIPS
•You can reject an incoming call by pressing the Reject soft key.

REDIAL
•Press to enter the Placed Call list, press or to select the desired
entry, and then press or the Send soft key.
•Press twice when the phone is idle to dial out the last dialed number.
CALL MUTE AND UN-MUTE
•Press to mute the microphone during a call.
• Press again to un-mute the call.
CALL HOLD AND RESUME
To place a call on hold:
Press or the Hold soft key during an active call.
To resume the call, do one of the following:
If there is only one call on hold, press or the Resume soft key.
If there is more than one call on hold, press or to select the desired call,
and then press or the Resume soft key.
CALL TRANSFER
You can transfer a call in the following ways:
Blind Transfer
1. Press or the Transfer soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press or the Transfer soft key.
Semi-Attended Transfer
1. Press or the Transfer soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press .
3. Press or the Transfer soft key when you hear the ring-back tone.
Attended Transfer
1. Press or the Transfer soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press .
3. Press or the Transfer soft key when the second party answers.

CALL FORWARD
To enable call forward:
1. Press the Menu soft key when the phone is idle, and then select
Features->Call Forward.
2. Select the desired forward type:
Always Forward----Incoming calls are forwarded unconditionally.
Busy Forward----Incoming calls are forwarded when the phone is busy.
No Answer Forward----Incoming calls are forwarded if not answered after
a period of time.
3. Enter the number you want to forward to. For No Answer Forward,
press or to select the desired ring time to wait before forwarding
from the After Ring Time field.
4. Press the Save soft key to accept the change.
CALL CONFERENCE
1. Press the Conference soft key during an active call.
The call is placed on hold.
2. Enter the number of the second party, and then press the Send soft key.
3. Press the Conference soft key again when the second party answers.
All parties are now joined in the conference.
4. Press the EndCall soft key to disconnect all parties.
SPEED DIAL
To configure a speed dial key:
1. Press the Menu soft key when the phone is idle, and then select
Features->DSS Keys.
2. Select the desired DSS key, and then press the Enter soft key.
3. Select Speed Dial from the Type field, select the desired line from the
Account ID field, enter a label in the Label field and enter the number in the
Value field.
4. Press the Save soft key to accept the change.
To use the speed dial key:
Press the speed dial key to dial out the preset number.
TIPS
•You can split the conference call into two individual calls by pressing
the Split soft key.

VOICE MESSAGE
Message waiting indicator on the idle screen indicates that one or more voice
messages are waiting at the message center. The power indicator LED slowly flashes red.
To listen to voice messages:
1. Press or the Connect soft key.
2. Follow the voice prompts to listen to your voice messages.
CUSTOMIZING YOUR PHONE
CALL HISTORY
1. Press the History soft key when the phone is idle, press or to scroll
through the list.
2. Select an entry from the list, you can do the following:
•Press the Send soft key to call the entry.
•Press the Delete soft key to delete the entry from the list.
If you press the Option soft key, you can also do the following:
•Select Detail to view detailed information about the entry.
•Select Add to Contacts to add the entry to the local directory.
•Select Add to Blacklist to add the entry to the blacklist.
•Select Delete All to delete all entries from the list.
CONTACT DIRECTORY
To add a contact:
1. Press the Directory soft key when the phone is idle, and then select
All Contacts.
2. Press the Add soft key to add a contact.
3. Enter a unique contact name in the Name field and contact numbers
in the corresponding fields.
4. Press the Save soft key to accept the change.
To edit a contact:
1. Press the Directory soft key when the phone is idle, and then select
All Contacts.
2. Press or to select the desired contact, press the Option soft key
and then select Detail from the prompt list.
3. Edit the contact information.
4. Press the Save soft key to accept the change.

To delete a contact:
1. Press the Directory soft key when the phone is idle, and then select
All Contacts.
2. Press or to select the desired contact, press the Option soft key
and then select Delete from the prompt list.
3. Press the OK soft key when the LCD screen prompts “Delete selected item?”.
VOLUME ADJUSTMENT
• Press during a call to adjust the receiver volume of the handset/
speakerphone/headset.
• Press when the phone is idle to adjust the ringer volume.
RING TONES
1. Press the Menu soft key when the phone is idle, and then select
Basic->Sound->Ring Tones.
2. Press or to select Common or the desired account and then
press the Enter soft key.
3. Press or to select the desired ring tone.
4. Press the Save soft key to accept the change.
TIPS
•You can add contacts from call history easily. For more information,
refer to Call History above.

Headset
Volume
Redial
Message
Mute
Transfer
Speakerphone
Hold
YEALINK SIP T46G
Gigabit Color IP Phone
AUTO ATTENDANT GREETINGS
1. Dial into the Voice Portal Access Number. From your phone dial voice portal
extension 50#, or press and select Message Center.
Press Connect and follow the prompts
2. At the prompt for mailbox ID, enter in the voice portal extension *50#.
3. At prompt for password, enter in the PORTAL administrator password;
4. At prompt, Press 1 to change the auto attendant greeting.
5. Press 1 to record for Business Hours greeting IVR script.
Or Press 2 to record an After Hours greeting IVR script.
Follow IVR Instructions to save and activate the new recorded greetings.