Yealink SIP-T56A User manual

Copyright
Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Copyright © 2017 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this
publication may be reproduced or transmitted in any form or by any means, electronic or mechanical,
photocopying, recording, or otherwise, for any purpose, without the express written permission of
Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into
another language or format.
When this publication is made available on media, Yealink(Xiamen) Network Technology CO., LTD. gives
its consent to downloading and printing copies of the content provided in this file only for private use
but not for redistribution. No parts of this publication may be subject to alteration, modification or
commercial use. Yealink(Xiamen) Network Technology CO., LTD. will not be liable for any damages arising
from use of an illegally modified or altered publication.
Warranty
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO
CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS GUIDE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yealink(Xiamen) Network Technology
CO., LTD. shall not be liable for errors contained herein nor for incidental or consequential damages in
connection with the furnishing, performance, or use of this guide.
Declaration of Conformity
Hereby, Yealink(Xiamen) Network Technology CO., LTD. declares that this phone is in conformity with
the essential requirements and other relevant provisions of the CE, FCC.
You can find the CE and FCC information from the label on the back of the IP phone.
Statements of compliance can be obtained by contacting suppo[email protected].
CE Mark Warning
This device is marked with the CE mark in compliance with RED Directive 2014/53/EU.
Part 15 FCC Rules
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Industry Canada (IC)
This Class [B] digital apparatus complies with Canadian ICES-003& ICRSS-247 and ICCS-03 Part V Rules.
Operation is subject to the following conditions:
1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.
Privacy of communications may not be ensured when using this telephone.
Class B Digital Device or Peripheral
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
WEEE Warning
To avoid the potential effects on the environment and human health as a result of the presence of
hazardous substances in electrical and electronic equipment, end users of electrical and electronic
equipment should understand the meaning of the crossed-out wheeled bin symbol. Do not dispose
of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Customer Feedback
We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and
comments to [e-mail].

GNU GPL INFORMATION
Yealink SIP-T56A smart media phone firmware contains third-party software under the GNU General Public License
(GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and
conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products can be
downloaded online:
http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.

About This Guide
v
About This Guide
Thank you for choosing the SIP-T56A smart media phone, a smart media phone for which is
exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer,
Busy Lamp Field, Call Recording, Multicast Paging and Conference over an IP network. SIP-T56A
is a smart media phone with a 7 inch capacitive touch screen that runs on Android OS version
5.1.1.
This guide provides everything you need to quickly use your new phone. First, verify with your
system administrator that the IP network is ready for phone configuration. Also be sure to read
the Packaging Contents and Regulatory Notices sections in this guide before you set up and use
the SIP-T56A smart media phone.
In This Guide
Topics provided in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 System Applications
Chapter 5 Basic Phone Features
Chapter 6 Advanced Phone Features

User Guide for SIP-T56A Smart Media Phone
vi

Table of Contents
vii
Table of Contents
About This Guide .......................................................................... v
In This Guide ............................................................................................................................................................. v
Table of Contents........................................................................vii
Overview ......................................................................................13
Hardware Component Instructions .............................................................................................................. 13
Icon Instructions................................................................................................................................................... 15
Feature Status Icons........................................................................................................................................15
Line Key Icons....................................................................................................................................................17
Other Icons.........................................................................................................................................................20
LED Instructions.................................................................................................................................................... 21
User Interfaces ...................................................................................................................................................... 21
Phone User Interface ......................................................................................................................................22
Web User Interface..........................................................................................................................................22
Documentations ................................................................................................................................................... 25
Getting Started............................................................................27
Packaging Contents ............................................................................................................................................ 27
Optional Accessories ......................................................................................................................................28
Phone Installation ................................................................................................................................................ 29
Network Connection........................................................................................................................................... 33
Connecting to the Wired Network............................................................................................................33
Connecting to the Wireless Network.......................................................................................................33
Phone Initialization.............................................................................................................................................. 33
Registration ............................................................................................................................................................ 34
Using the Touch Screen .................................................................................................................................... 34
Idle Screen ..........................................................................................................................................................34
Navigating Menus and Fields .....................................................................................................................37
Control Center/Notification Center ..........................................................................................................38
Configuration Screen Display .....................................................................................................................41
Dialing Screen Display ...................................................................................................................................42
Video Call Screen Display.............................................................................................................................43
Entering Data and Editing Fields.................................................................................................................... 45
Using the Onscreen Keyboard....................................................................................................................45
Using the Phone Keypad and Onscreen Dial Pad...............................................................................49

User Guide for SIP-T56A Smart Media Phone
viii
Phone Status.......................................................................................................................................................... 50
Basic Network Settings ...................................................................................................................................... 52
Wireless Network Settings ............................................................................................................................... 55
Connecting to the Wireless Network.......................................................................................................55
Viewing the Connected Wireless Network Information ...................................................................62
Disconnecting the Wireless Network Connection ..............................................................................62
Disabling Wi-Fi Feature .................................................................................................................................63
Customizing Your Phone............................................................65
General Settings ................................................................................................................................................... 65
Wallpaper............................................................................................................................................................65
Screen Saver.......................................................................................................................................................70
Power Saving .....................................................................................................................................................73
Backlight..............................................................................................................................................................76
Language.............................................................................................................................................................78
Input Method ....................................................................................................................................................79
Time & Date.......................................................................................................................................................81
Administrator Password ................................................................................................................................84
Key as Send ........................................................................................................................................................84
Phone Lock.........................................................................................................................................................85
Audio Settings....................................................................................................................................................... 88
Volume.................................................................................................................................................................88
Ring Tones..........................................................................................................................................................91
Key Tone..............................................................................................................................................................93
Touch Sounds....................................................................................................................................................94
Notification Sound ..........................................................................................................................................95
Silent Mode........................................................................................................................................................95
Contact Management ........................................................................................................................................ 96
Local Directory ..................................................................................................................................................97
Blacklist .............................................................................................................................................................114
Remote Phone Book....................................................................................................................................115
Mobile Contacts ............................................................................................................................................117
Call History Management...............................................................................................................................120
Viewing History Records ............................................................................................................................120
Placing a Call from History Records ......................................................................................................121
Adding a Contact to the Blacklist...........................................................................................................122
Deleting History Records...........................................................................................................................123
Disabling History Records .........................................................................................................................125
Search Source List in Dialing .........................................................................................................................125
System Customizations....................................................................................................................................127
Headset Use....................................................................................................................................................127
Bluetooth Headset........................................................................................................................................130
Bluetooth-Enabled Mobile Phone.......................................................................................................... 137
DSS Keys...........................................................................................................................................................145

Table of Contents
ix
Account Management ................................................................................................................................161
Dial Plan............................................................................................................................................................164
Emergency Number.....................................................................................................................................170
Live Dialpad.....................................................................................................................................................170
Hotline............................................................................................................................................................... 171
System Applications .................................................................173
Managing Applications and Widgets.........................................................................................................173
Adding a Widget to the Idle Screen......................................................................................................173
Resizing a Widget.........................................................................................................................................175
Moving an Application or Widget.......................................................................................................... 176
Removing a Widget from the Idle Screen...........................................................................................177
Creating a Folder ..........................................................................................................................................177
Managing Running Applications .................................................................................................................180
APP Accounts.......................................................................................................................................................180
Adding APP Accounts ................................................................................................................................. 180
Syncing APP Account Information......................................................................................................... 184
Removing APP Accounts ...........................................................................................................................186
FileManager..........................................................................................................................................................187
Viewing Files ...................................................................................................................................................188
Searching Files ...............................................................................................................................................191
Copying Files ..................................................................................................................................................192
Cutting Files (Moving Files).......................................................................................................................194
Deleting Files ..................................................................................................................................................195
Sharing Pictures/Videos/Audios .............................................................................................................196
Gallery.....................................................................................................................................................................200
Viewing Pictures/Videos ............................................................................................................................ 201
Editing Pictures..............................................................................................................................................204
Setting a Picture as Wallpaper ................................................................................................................205
Printing Pictures ............................................................................................................................................207
Viewing Detail Information of the Pictures/Videos.........................................................................207
Deleting Pictures/Videos ........................................................................................................................... 209
Sharing Pictures/Videos ............................................................................................................................. 210
Recorder ................................................................................................................................................................215
Recording Audios .........................................................................................................................................215
Managing Recorded Audios..................................................................................................................... 217
Email........................................................................................................................................................................220
Signing In Email.............................................................................................................................................220
Sending Emails...............................................................................................................................................221
Reading Emails...............................................................................................................................................222
Deleting Emails ..............................................................................................................................................223
Email Options .................................................................................................................................................224
Multiple Email Accounts ............................................................................................................................225
Email Widget ..................................................................................................................................................226

User Guide for SIP-T56A Smart Media Phone
x
Sending Files via Email................................................................................................................................227
Browser ..................................................................................................................................................................227
Browsing a Web Page .................................................................................................................................228
Managing Bookmarks ................................................................................................................................. 229
Setting a Home Page ..................................................................................................................................232
Clearing the Navigation History..............................................................................................................234
Modifying Browser Settings ..................................................................................................................... 235
Calendar.................................................................................................................................................................235
Signing In Calendar......................................................................................................................................236
Creating an Event..........................................................................................................................................237
Checking Events ............................................................................................................................................237
Modifying the Calendar Settings............................................................................................................239
Calculator ..............................................................................................................................................................239
Clock........................................................................................................................................................................240
Alarm .................................................................................................................................................................240
Clock ..................................................................................................................................................................244
Timer..................................................................................................................................................................247
Stopwatch ........................................................................................................................................................248
Basic Phone Features ................................................................251
Placing Calls .........................................................................................................................................................252
Answering Calls...................................................................................................................................................254
Answering When Not in Another Call ..................................................................................................255
Answering When in Another Call ...........................................................................................................256
Ending Calls..........................................................................................................................................................256
Performing Operations during a Call.........................................................................................................256
Going to the Idle Screen during a Call .................................................................................................257
Returning to the Talking Screen .............................................................................................................258
Redialing Numbers............................................................................................................................................258
Recent Call In Dialing .......................................................................................................................................258
Auto Answer.........................................................................................................................................................260
Auto Redial...........................................................................................................................................................261
Call Completion ..................................................................................................................................................263
Recall.......................................................................................................................................................................264
Call Mute/Un-mute ...........................................................................................................................................265
Call Hold/Resume ..............................................................................................................................................267
Do Not Disturb (DND)......................................................................................................................................267
Call Forward .........................................................................................................................................................272
Static Forwarding..........................................................................................................................................273
Dynamic Forwarding ...................................................................................................................................283
Call Transfer..........................................................................................................................................................284
Blind Transfer..................................................................................................................................................284
Semi-Attended Transfer.............................................................................................................................286
Attended Transfer.........................................................................................................................................287

Table of Contents
xi
Call Waiting ..........................................................................................................................................................288
Conference ...........................................................................................................................................................289
Local Conference ..........................................................................................................................................289
Network Conference.................................................................................................................................... 292
Call Park .................................................................................................................................................................293
Call Pickup ............................................................................................................................................................295
Directed Call Pickup.....................................................................................................................................295
Group Call Pickup .........................................................................................................................................297
Anonymous Call .................................................................................................................................................299
Anonymous Call Rejection .............................................................................................................................300
Advanced Phone Features........................................................303
Busy Lamp Field (BLF).......................................................................................................................................303
Configuring the BLF Feature on the Phone........................................................................................ 303
Using BLF Feature on the Phone ............................................................................................................307
BLF List ...................................................................................................................................................................309
Screenshot ............................................................................................................................................................311
Call Recording .....................................................................................................................................................312
Call and Conference Recording Using a Softkey.............................................................................. 312
Call Recording Using a Record Key .......................................................................................................316
Hot Desking .........................................................................................................................................................318
Intercom ................................................................................................................................................................320
Configuring the Intercom Feature on the Phone.............................................................................320
Using Intercom Feature on the Phone .................................................................................................323
Multicast Paging.................................................................................................................................................324
Sending RTP Stream .................................................................................................................................... 324
Receiving RTP Stream .................................................................................................................................329
Using Multicast Paging...............................................................................................................................330
Music on Hold.....................................................................................................................................................332
Shared Call Appearance (SCA)......................................................................................................................333
Configuring SCA Feature on the IP Phone .........................................................................................334
Using SCA Feature on the IP Phone ......................................................................................................341
Message.................................................................................................................................................................349
Voice Mail ........................................................................................................................................................349
Message Waiting Indicator (MWI) .........................................................................................................351
Regulatory Notices ...................................................................355
Service Agreements ..........................................................................................................................................355
Limitations of Liability ......................................................................................................................................355
Safety Instructions .............................................................................................................................................355
Appendix A - Time Zones.........................................................357

User Guide for SIP-T56A Smart Media Phone
xii
Index ..........................................................................................359

Overview
13
Overview
This chapter provides the overview of the SIP-T56A smart media phone. Topics include:
Hardware Component Instructions
Icon Instructions
LED Instructions
User Interfaces
Documentations
If you require additional information or assistance with your new phone, contact your system
administrator.
Hardware Component Instructions
The main hardware components of the SIP-T56A smart media phone are the touch screen and
the keypad.

User Guide for SIP-T56A Smart Media Phone
14
Hardware component instructions of the SIP-T56A smart media phone are:
Item
Description
①
Power Indicator LED
Indicates call status, message status and phone’s system
status.
• Receives an incoming call—Fast-flashing
• Receives a voice mail—Slow-flashing
②
Touch Screen
7 inch (1024 x 600) capacitive (5 point) touch screen. Tap to
select and highlight screen items. The IP phone supports
three idle screens by default.
Shows information about calls, messages, time, date and
other relevant data:
• Default account
• Call information—caller ID, call duration
• Icons (for example, )
• Missed call list or second incoming caller information
• Prompt text (for example, “Save successfully!”)
• Time and date
③
HEADSET Key
Toggles and indicates the headset mode. The key LED
illuminates solid green when headset mode is activated.
④
MUTE Key
Toggles and indicates mute feature. The key LED illuminates
solid red when the call is muted.
⑤
REDIAL Key
Redials a previously dialed number.
⑥
Speakerphone Key
Toggles and indicates the hands-free (speakerphone) mode.

Overview
15
Item
Description
The key LED illuminates solid green when the hands-free
(speakerphone) mode is activated.
⑦
TRANSFER Key
Transfers a call to another party.
⑧
HOLD Key
Places a call on hold or resumes a held call.
⑨
MESSAGE Key
Accesses voice mails.
⑩
Volume Key
Adjusts the volume of the handset, headset, speaker, ringer
or media.
⑪
Keypad
Provides the digits and special characters in
context-sensitive applications.
⑫
Speaker
Provides hands-free (speakerphone) audio output.
⑬
Hookswitch Tab
Secures the handset in the handset cradle when the IP
phone is mounted vertically. For more information on how
to adjust the hookswitch tab, refer to Yealink Wall Mount
Quick Installation Guide for Yealink IP Phones .
⑭
Hookswitch
• Picking up the handset from the handset cradle, the
hookswitch bounces and the phone connects to the line.
• Laying the handset down on the handset cradle, the phone
disconnects from the line.
⑮
USB2.0 Port
Allows you to connect an optional USB flash
drive/EXP50/USB headset to your phone.
Icon Instructions
Feature Status Icons
Icons appearing on the status bar are described in the following table:
Icons
Description
Wired network is unavailable
Hands-free (speakerphone) mode
Handset mode
Headset mode
Voice Mail
Auto Answer

User Guide for SIP-T56A Smart Media Phone
16
Icons
Description
Do Not Disturb
Call Forward
Silent mode
Keep Mute
Phone Lock
Missed Calls
Bluetooth mode is on
Bluetooth headset is both paired and connected
Bluetooth-Enabled mobile phone is both paired and
connected
Wi-Fi mode is on
Wi-Fi is connected successfully and the signal strength
is weak to strong
The USB flash drive is detected
Screenshot captured
Downloading file
Uploading file
Upcoming alarm
Unread email
Warning

Overview
17
Line Key Icons
Icon indicator (associated with line key features):
Icons
Description
Hold/Public Hold
Private Hold
DND
Voice Mail
Direct Pickup
Group Pickup
DTMF
Prefix
LDAP
Local Group
XML Group
Conference
Forward
Transfer
ReCall
Record
URL Record
Recording starts successfully (Record/URL Record)
Multicast Paging
Group Listening
Paging List
Hot Desking
Zero Touch
URL
Phone Lock

User Guide for SIP-T56A Smart Media Phone
18
Icons
Description
Directory
Speed Dial
Icon indicator (associated with line)
Icons
Description
The private line registers successfully
Register failed
(Flashing)
Registering
The shared line registers successfully
DND is enabled on this line
Call forward is enabled on this line
Icon indicator (associated with mobile account)
Icons
Description
Mobile Account (Bluetooth-Enabled mobile phone is
both paired and connected)
Mobile Account (Bluetooth-Enabled mobile phone fails
to connect)
(Flashing)
Mobile Account (Bluetooth-Enabled mobile phone is
connecting)
Icon indicator (associated with BLF/BLF List)
Icons
Description
BLF/BLF list idle state
(Flashing)
BLF/BLF list ringing state
(Flashing)
BLF/BLF list callout state

Overview
19
Icons
Description
BLF/BLF list talking state
BLF hold state
BLF list call park state
BLF/BLF list failed state
Icon indicator (associated with Intercom)
Icons
Description
Intercom idle state
Intercom ringing state
Callout
Intercom callout state
Talking
Intercom talking state
Intercom failed state
Icon indicator (associated with a shared line)
The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA
phone indicates the phone is not involved in the SCA call.
Icon
Description
The shared line is idle.
(for monitoring SCA phone)
The shared line is seized.
(Flashing)
The shared line receives an incoming call.
(Flashing)
The shared line is dialing.
The shared line is in conversation.

User Guide for SIP-T56A Smart Media Phone
20
Icon
Description
The shared line conversation is placed on public
hold.
(for local SCA phone)
(for monitoring SCA phone)
The shared line conversation is placed on private
hold.
The shared line conversation is barged in by the
other shared line party.
For a multi-party call, all the shared line parties
participating in this call place the shared line
conversation on hold.
Other Icons
Icon indicator (associated with an active call)
Icon
Description
Call Hold
Call Mute
Call is encrypted
Icon indicator (associated with call recording)
Icons
Description
Recording box is full (Using a record key)
A call cannot be recorded (Using a record key)
Recording starts successfully (Using a record key)
Recording cannot be started (Using a record key)
Recording cannot be stopped (Using a record key)