Yealink W53 Series User manual

Yealink W53/60 Quick Start Guide
Dialling Numbers
There is no need to dial ‘9’ for an outside line if you previously had to.
Dial the number (including area code) on the handset then press the key
or the green button .
To end the call, press the red button .
Open Transfer
(Transfer a call with announcing)
1. Answer the call using the
green button .
2. Press the ‘TRAN’ button.
3. Dial the extension you wish to
transfer to or select from ‘Directory’.
4. Press either the key or the green
button .
5. Wait for your colleague to answer.
6. Press either the ‘TRAN’ key or the
‘Transfer’ soft key to send the call
to your colleague.
7. If your colleague is unavailable
you can bring the call back to your
handset by pressing the ‘Back’
soft key.
Transferring Calls
Blind Transfer
(Transfer a call without announcing)
1. Answer the call.
2. Press the ‘TRAN’ key.
3. Dial the extension you wish to transfer
the call to or select from ‘Directory’.
4. Press either the ‘TRAN’ key or the
‘Transfer’ soft key.
On Hold
1. Answer the call.
2. Press the ‘Option’ soft key.
3. Select ‘Hold’.
4. To bring the call back, press the
‘Resume’ soft key.
DND (Do Not Disturb)
1. Press the button.
2. Using the arrow keys, scroll
to ‘Call Features’ .
3. Select ‘Do Not Disturb’.
4. Select your user.
5. Using the arrow keys, scroll
left or right to enable or
disable ‘Do Not Disturb’.
6. ‘Do Not Disturb’ enabled will
be indicated by a symbol
at the top of the screen.
*Please note placing your phone on ‘Do Not Disturb’
will send all calls that come to you, straight to your
voicemail. If a call comes in to a group that you are
a part of and everyone in that group is on DND, this
will send the call to the group voicemail.
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Call History
1. Press the ‘History’ soft key.
2. Using the arrow keys, you can scroll left
and right through the following:
• All calls
• Missed calls
• Placed calls
• Received calls
Voicemail
From Your Extension
1. Press the button or dial ‘555’, followed by
the key then select the voicemail under
your user.
2. When prompted enter the password,
(Default is 0000)followed by the #key.
3. Listen to options.
From Another Extension
1. Dial ‘556’ followed by the key or
green button .
2. Enter the mailbox number you want to
check, followed by the #key (usually the
same as extension number).
3. When prompted enter the password,
(Default is 0000)followed by the #key.
4. Listen to options.
Recording Voicemail Greetings
1. Follow the steps above to either record a personal or group voicemail.
2. At the options menu select the option ‘0’ and the follow the prompts.
Pick Up Groups
Group Pick Up
Press *8 followed by the
key to pick up a call that is in
your group.
Direct Pick Up
Press *8 plus the extension
number you wish to pick up
followed by the key.
For example: *8201 would
pick up the extension 201 if it
was ringing.
Address Book
1. Press the key.
2. Use the arrow keys to scroll
to ‘Directory’ and select
using the key.
3. You can either scroll
through using the up and
down arrows or use the
keypad to start typing the
name of the contact you
wish to select.
4. Pressing the call button
will call the selected contact.
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