Press when the phone is idle to adjust the ringer
volume.
RING TONE
1. Press the Menu soft key when the phone is idle, then
select Settings > Basic Settings > Sound > Ring Tones.
2. Press or to select the desired ring tone.
3. Press the Save soft key to accept the change.
PUTTING A CALL ON HOLD
Press the Hold soft key during an active call.
To resume a held call, press the Resume soft key.
If there is more than one call on hold, press or to
select the desired call, then press the Resume soft key.
STAR2STAR CALL PARK AND RETRIEVE
1. Perform an Attended transfer to the park code 7000.
2. Listen to the system retrieval code announcement e.g.
7001
3. Press Transfer.
4. The caller is now parked.
5. The caller will hear music or message on hold if
configured on your system.
6. Dial the system retrieval code e.g. 7001 on any local
extension to retrieve the call.
TRANSFERING A CALL
There are three ways to transfer a call: Blind Transfer,
Attended Transfer and Semi-Attended Transfer.
Blind Transfer:
1. Press the Transfer soft key during an active call. The call
is placed on hold.
2. Enter the number you want to transfer to, then press the
Transfer soft key.
Semi-Attended Transfer:
1. Press the Transfer soft key during an active call. The call
is placed on hold.
2. Enter the number you want to transfer to, then
press .
3. Press the Transfer soft key when you hear the ring-back
tone.
Attended Transfer:
1. Press the Transfer soft key during an active call. The call
is placed on hold.
2. Enter the number you want to transfer to, then
press .
3. Press the Transfer soft key when the second party
answers.
FORWARDING A CALL
1. Press the Menu soft key when the phone is idle, then
select Features > Call Forward.
2. Select the desired forward type:
Always Forward: Incoming calls are all forwarded
unconditionally.
Busy Forward: Incoming calls are forwarded when the
phone is busy.
No Answer Forward:Incoming calls are forwarded when
the phone is not answered after a preset time period.
3. Enter the number you want to forward to. For No Answer
Forward, press or to select the desired ring time to
wait before forwarding.
4. Press the Save soft key to accept the change.
FIND-ME / FOLLOW-ME
Use the Star2Star Find-Me / Follow-Me feature in the
Star2Star Web portal to forward calls from your extension.
Follow Me (Immediate) -- Calls to your extension will be
sent automatically to the number you define.
Find Me (Sequential) -- Calls to your extension will ring your
extension and any other numbers that you define, in order.
Find Me (All) -- Calls to your extension will ring your
extension and any other numbers that you define, all at
once.
CONFERENCE CALL
1. Press the Conf soft key during an active call. The call is
placed on hold.
2. Enter the number of the second party, then press the
Send soft key.
3. Press the Conf soft key again when the second party
answers. All parties are now joined in the conference.
4. Hang up to disconnect yourself. The other parties will
remain connected. Press the Cancel soft key to disconnect
all parties.
Note: You may split the conference call into two individual
calls by pressing the Split soft key.
VOICE MAIL
The Message Waiting Indicator on the idle screen indicates
that you have new voice messages waiting. The Message
key LED lights up in red.
Listening to voice messages:
1. Press or the Connect soft key.
2. Follow the voice prompts to listen to your voice messages.
Alternatively you can dial 1000 to access the Voicemail
system at any time. The system will prompt for your password.
Note: when accessing the voice mail system for the first time
your password is your extension #. Change this to a 4-digit
number you can easily recall.
CONTACT DIRECTORY
Adding a contact:
1. Press the Directory soft key when the phone is idle, then
select the desired group.
2. Press the Add soft key to add a contact.
3. Enter a unique contact name in the Name field and
contact numbers in the corresponding fields.
4. Press the Add soft key to accept the change.
Note: If your phone firmware is updated, contacts entered in
this manner will be lost.
Editing a contact:
1. Press the Directory soft key when the phone is idle, then
select the desired group.
2. Press or to select the desired contact, then press
the Option soft key and then select Detail from the prompt
list.
3. Update the contact information.
4. Press the Save soft key to accept the change.
Deleting a contact:
1. Press the Directory soft key when the phone is idle, and
then select the desired group.
2. Press or to select the desired contact, then press
the Option soft key and select Delete from the prompt list.
3. Press the OK soft key when the LCD screen prompts
“Delete Selected Item?”
CALL PICKUP
1. To pick up a call ringing a specific phone that is not
ringing as part of a Ring Group, dial *8xxx (xxx
being the extension of the ringing phone).
2. For example your neighbor’s phone extension 112 is
ringing. You would dial *8112 to pickup that call.
3. To pick up a call on any ringing phone dial *8.
