Yealink T5 Series User manual

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Copyright
Copyright © 2017 YEALINK(XIAMEN) NETWORK TECHNOLOGY
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CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS
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GNU GPL INFORMATION
Yealink T5X series IP phones firmware contain third-party software under the GNU General Public License
(GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact
terms and conditions of the license.
The original GPL license, source code of components licensed under GPL and used in Yealink products
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About This Guide
v
About This Guide
Thank you for choosing Yealink T5 series IP phones, which deliver the industry’s leading HD
audio quality and a wide range of business telephony features, such as Call Hold, Call Transfer,
Busy Lamp Field, Call Recording, Multicast Paging and Conference over an IP network.
Meanwhile, it features a compact appearance, robust performance and cost efficiency for daily
desktop voice communications.
This guide provides everything you need to quickly use your new phone. First, verify with your
system administrator that the IP network is ready for phone configuration. Also be sure to read
the Quick Start Guide in your phone package before you set up and use the IP phone. As you
read this guide, keep in mind that some features are configurable by your system administrator
or determined by your phone environment. As a result, some features may not be enabled or
may operate differently on your phone. Additionally, the examples and graphics in this guide
may not directly reflect what is displayed or is available on your phone screen.
This user guide contains information for the following Yealink products:
SIP-T54S media IP phones
SIP-T52S media IP phones
Read the Yealink Products Regulatory Notices guide for all regulatory and safety guidance.
Related Documentation
You can obtain additional information on the following phone's support pages:
Media IP Phone SIP-T54S
Media IP Phone SIP-T52S
The following types of related documents are available on each support page:
Release Notes, which details bug fixes and feature enhancements when an update is
released.
Quick Start Guide, which describes how to assemble your phone and configure the basic
phone features.
Wall Mount Installation Guide, which provides detailed instructions for how to use an
optional wall mount bracket to mount your phone on the wall.
Administrator Guide, which provides the detailed information on how to configure phone
features for system administrator.
Regulatory Notice, which provides information for all regulatory and safety guidance.

User Guide for T5 Series IP Phones
vi
In This Guide
This guide mainly takes the SIP-T54S IP phone as an example. Chapters in this guide include:
Chapter 1 Overview
Chapter 2 Getting Started
Chapter 3 Customizing Your Phone
Chapter 4 Basic Call Features
Chapter 5 Advanced Phone Features
Chapter 6 Using Optional Accessories
Chapter 7 Maintaining Your Phone

Table of Contents
vii
Table of Contents
About This Guide ........................................................................... v
Related Documentation ........................................................................................................................................v
In This Guide .............................................................................................................................................................vi
Table of Contents.........................................................................vii
Overview .........................................................................................1
Hardware ...................................................................................................................................................................1
Icons and Status Indicators Instructions.........................................................................................................3
Status Indicators...................................................................................................................................................3
Line Key Icons........................................................................................................................................................4
Other Icons.............................................................................................................................................................9
LED Instructions..................................................................................................................................................... 10
Power LED Indicator ........................................................................................................................................ 10
Line Key LED........................................................................................................................................................ 11
User Interfaces ....................................................................................................................................................... 13
Phone User Interface....................................................................................................................................... 13
Web User Interface........................................................................................................................................... 20
Features Configurable via Phone/Web User Interface....................................................................... 21
Getting Started.............................................................................27
Phone Initialization............................................................................................................................................... 27
Phone Status........................................................................................................................................................... 27
Viewing the Phone Status ............................................................................................................................. 28
Basic Network Settings....................................................................................................................................... 29
Configuring the DHCP .................................................................................................................................... 29
Configuring the Static IPv4 Address.......................................................................................................... 30
Configuring the Static IPv6 Address.......................................................................................................... 30
Registration ............................................................................................................................................................. 31
Registering an Account .................................................................................................................................. 31
Disabling an Account ...................................................................................................................................... 32
Configuring the Default Account ............................................................................................................... 33
Customizing Your Phone.............................................................35
General Settings .................................................................................................................................................... 35

User Guide for T5 Series IP Phones
viii
Wallpaper............................................................................................................................................................. 35
Configuring Transparency............................................................................................................................. 38
Screen Saver........................................................................................................................................................ 39
Power Saving...................................................................................................................................................... 43
Configuring the Backlight.............................................................................................................................. 46
Changing the Language................................................................................................................................. 46
Idle Clock Display.............................................................................................................................................. 47
Time & Date........................................................................................................................................................ 48
Changing the Administrator Password .................................................................................................... 50
Configuring Key As Send ............................................................................................................................... 50
Phone Lock.......................................................................................................................................................... 51
Audio Settings........................................................................................................................................................ 55
Adjusting the Volume ..................................................................................................................................... 55
Ring Tones........................................................................................................................................................... 55
Configuring the Key Tone ............................................................................................................................. 58
Contact Management ......................................................................................................................................... 58
Configuring List(s) for the Directory Soft Key........................................................................................ 58
Local Directory ................................................................................................................................................... 60
Blacklist ................................................................................................................................................................. 68
Mobile Contacts ................................................................................................................................................ 70
Remote Phone Book........................................................................................................................................ 72
Call History Management.................................................................................................................................. 74
Viewing History Records................................................................................................................................ 74
Placing a Call from History Records .......................................................................................................... 74
Adding a Contact to the Local Directory/Blacklist............................................................................... 75
Deleting History Records............................................................................................................................... 75
Disabling History Record............................................................................................................................... 76
DSS Keys................................................................................................................................................................... 77
Line Keys............................................................................................................................................................... 77
Programmable Keys......................................................................................................................................... 88
Dial Plan.................................................................................................................................................................... 89
Configuring the Replace Rule...................................................................................................................... 90
Configuring the Dial Now.............................................................................................................................. 91
Configuring the Area Code........................................................................................................................... 93
Configuring the Block Out ............................................................................................................................ 94
Using Bluetooth Feature .................................................................................................................................... 95
Activating the Bluetooth Mode................................................................................................................... 95
Pairing and Connecting the Bluetooth Headset................................................................................... 96
Pairing and Connecting the Bluetooth-Enabled Mobile Phone..................................................... 96
Viewing the Bluetooth Device Information ............................................................................................ 99
Editing Bluetooth Device Information....................................................................................................100
Deleting the Paired Bluetooth Device ....................................................................................................101
Disconnecting the Bluetooth Device.......................................................................................................101
Deactivating the Bluetooth Mode............................................................................................................101

Table of Contents
ix
Basic Call Features......................................................................103
Switching among the Handset, Speakerphone and Headset Modes ............................................103
Placing Calls ..........................................................................................................................................................104
Placing a Call ....................................................................................................................................................104
Placing Multiple Calls....................................................................................................................................105
Placing a Call Using a Speed Dial Key ....................................................................................................105
Placing a Call from the Recent Calls/Search Source List.................................................................106
Placing a Call Back to the Last Incoming Call......................................................................................107
Dialing the Hotline Number .......................................................................................................................107
Redialing Numbers ........................................................................................................................................108
Answering Calls....................................................................................................................................................108
Answering When Not in Another Call ....................................................................................................109
Answering When in Another Call .............................................................................................................109
Answering Calls Automatically ..................................................................................................................110
Configuring the Call Waiting......................................................................................................................111
Ending Calls...........................................................................................................................................................111
Auto Redial............................................................................................................................................................112
Enabling the Auto Redial .............................................................................................................................112
Redialing a Call Automatically...................................................................................................................113
Call Completion...................................................................................................................................................113
Enabling Call Completion............................................................................................................................113
Using Call Completion ..................................................................................................................................114
Call Mute ................................................................................................................................................................115
Muting and Unmuting a Call......................................................................................................................115
Muting and Unmuting While Dialing......................................................................................................116
Call Hold/Resume ...............................................................................................................................................116
Holding a Call...................................................................................................................................................116
Resuming a Held Call ....................................................................................................................................117
Do Not Disturb (DND).......................................................................................................................................117
Configuring the DND Modes.....................................................................................................................118
Phone Mode .....................................................................................................................................................119
Custom Mode...................................................................................................................................................120
Configuring DND Emergency and Authorized Numbers................................................................121
Call Forward ..........................................................................................................................................................122
Static Forwarding............................................................................................................................................122
Dynamic Forwarding .....................................................................................................................................126
Call Transfer...........................................................................................................................................................127
Configuring Transfer Mode via Dsskey..................................................................................................127
Performing a Blind Transfer........................................................................................................................128
Performing a Semi-attended/Attended Transfer...............................................................................129
Conference ............................................................................................................................................................129
Local Conference ............................................................................................................................................129
Network Conference......................................................................................................................................132

User Guide for T5 Series IP Phones
x
Call Park/Retrieve................................................................................................................................................134
FAC Mode ..........................................................................................................................................................134
Transfer Mode..................................................................................................................................................137
Call Pickup .............................................................................................................................................................138
Directed Call Pickup.......................................................................................................................................138
Group Call Pickup ...........................................................................................................................................140
Anonymous Call ..................................................................................................................................................142
Configuring the Anonymous Call.............................................................................................................142
Placing an Anonymous Call ........................................................................................................................143
Anonymous Call Rejection ..............................................................................................................................143
Configuring the Anonymous Call Rejection.........................................................................................144
Placing a Call to Anonymous Rejected User........................................................................................144
Advanced Phone Features.........................................................145
Busy Lamp Field (BLF)........................................................................................................................................145
Configuring a BLF Key...................................................................................................................................145
Configuring Visual and Audio Alert for BLF Pickup ..........................................................................146
Placing a Call to the Monitored User......................................................................................................148
Transferring a Call to the Monitored User............................................................................................148
Picking Up an Incoming Call of the Monitored User........................................................................149
Parking a Call/Retrieving a Parked Call to the Monitored User...................................................150
BLF List ....................................................................................................................................................................150
Configuring BLF List Settings .....................................................................................................................151
Call Recording ......................................................................................................................................................153
Recording Using a USB Flash Drive .........................................................................................................153
Recording Using a Record Key..................................................................................................................158
Hot Desking ..........................................................................................................................................................160
Configuring a Hot Desking Key.................................................................................................................161
Using a Hot Desking Key .............................................................................................................................161
Intercom .................................................................................................................................................................162
Configuring the Intercom Feature on the IP Phone..........................................................................163
Using Intercom ................................................................................................................................................165
Multicast Paging..................................................................................................................................................165
Sending RTP Stream......................................................................................................................................166
Receiving RTP Stream ...................................................................................................................................169
Using Multicast Paging.................................................................................................................................171
Automatic Call Distribution (ACD) ...............................................................................................................172
Configuring an ACD Key..............................................................................................................................173
Logging into the ACD System ...................................................................................................................173
Shared Call Appearance (SCA).......................................................................................................................174
Configuring SCA Feature on the IP Phone ...........................................................................................175
Using SCA Feature on the IP Phone........................................................................................................178
Bridged Line Appearance (BLA).....................................................................................................................188
Configuring BLA Feature on the IP Phone............................................................................................188