ZKTeco ZPad Plus User manual

Product Name and Model Number User Manual
Page | 1Copyright©2020 ZKTeco Co., Ltd. All rights reserved.
Thank you for choosing our product. Please read the instructions
carefully before operation. Follow these instructions to ensure that the
product is functioning properly. The images shown in this manual are
for illustrative purposes only.
For further details, please visit our Company’s website
www.zkteco.com.
Installation Guide
ZPad Plus(4G)
Date: December 2020
Doc Version: 1.0
English

ZPad Plus(4G) Installation Guide
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2
Copyright©2020 ZKTeco Co., Ltd. All rights reserved.
Copyright © 2020 ZKTECO CO., LTD. All rights reserved.
Without the prior written consent of ZKTECO CO., LTD, no portion of this manual can be copied or
forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter
the "Company" or "ZKTeco").
Trademark
is a registered trademark of ZKTECO CO., LTD. Other trademarks involved in this manual are
owned by their respective owners.
Disclaimer
This manual contains information on the operation and maintenance of the ZKTeco product. The
copyright in all the documents, drawings, etc. in relation to the ZKTeco supplied product vests in and is
the property of ZKTeco. The contents hereof should not be used or shared by the receiver with any third
party without express written permission of ZKTeco.
The contents of this manual must be read as a whole before starting the operation and maintenance of the
supplied product. If any of the content(s) of the manual seems unclear or incomplete, please contact
ZKTeco before starting the operation and maintenance of the said product.
It is an essential pre-requisite for the satisfactory operation and maintenance that the operating and
maintenance personnel are fully familiar with the design and that the said personnel have received
thorough training in operating and maintaining the machine/unit/product. It is further essential for the
safe operation of the machine/unit/product that personnel have read, understood, and followed the safety
instructions contained in the manual.
In case of any conflict between terms and conditions of this manual and the contract specifications,
drawings, instruction sheets or any other contract-related documents, the contract conditions/documents
shall prevail. The contract specific conditions/documents shall apply in priority.
ZKTeco offers no warranty, guarantee, or representation regarding the completeness of any information
contained in this manual or any of the amendments made thereto. ZKTeco does not extend the warranty
of any kind, including, without limitation, any warranty of design, merchantability, or fitness for a
particular purpose.
ZKTeco does not assume responsibility for any errors or omissions in the information or documents which
are referenced by or linked to this manual. The entire risk as to the results and performance obtained from
using the information is assumed by the user.

ZPad Plus(4G) Installation Guide
Page | 3Copyright©2020 ZKTeco Co., Ltd. All rights reserved.
ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect,
special, or exemplary damages, including, without limitation, loss of business, loss of profits, business
interruption, loss of business information or any pecuniary loss, arising out of, in connection with, or
relating to the use of the information contained in or referenced by this manual, even if ZKTeco has been
advised of the possibility of such damages.
This manual and the information contained therein may include technical, other inaccuracies, or
typographical errors. ZKTeco periodically changes the information herein which will be incorporated into
new additions/amendments to the manual. ZKTeco reserves the right to add, delete, amend, or modify the
information contained in the manual from time to time in the form of circulars, letters, notes, etc. for better
operation and safety of the machine/unit/product. The said additions or amendments are meant for
improvement /better operations of the machine/unit/product and such amendments shall not give any
right to claim any compensation or damages under any circumstances.
ZKTeco shall in no way be responsible (i) in case the machine/unit/product malfunctions due to any non-
compliance of the instructions contained in this manual (ii) in case of operation of the
machine/unit/product beyond the rate limits (iii) in case of operation of the machine and product in
conditions different from the prescribed conditions of the manual.
The product will be updated from time to time without prior notice. The latest operation procedures and
relevant documents are available on http://www.zkteco.com.
If there is any issue related to the product, please contact us.
ZKTeco Headquarters
Address ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone +86 769 - 82109991
Fax +86 755 - 89602394
For business-related queries, please write to us at [e-mail].
To know more about our global branches, visit www.zkteco.com.

ZPad Plus(4G) Installation Guide
Page | 4Copyright©2020 ZKTeco Co., Ltd. All rights reserved.
About the Company
ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein)
readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition
Cameras, Elevator/floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers, and
Consumer products including battery-operated fingerprint and face-reader Door Locks. Our security
solutions are multi-lingual and localized in over 18 different languages. At the ZKTeco state-of-the-art
700,000 square foot ISO9001-certified manufacturing facility, we control manufacturing, product design,
component assembly, and logistics/shipping, all under one roof.
The founders of ZKTeco have been determined for independent research and development of biometric
verification procedures and the productization of biometric verification SDK, which was initially widely
applied in PC security and identity authentication fields. With the continuous enhancement of the
development and plenty of market applications, the team has gradually constructed an identity
authentication ecosystem and smart security ecosystem, which are based on biometric verification
techniques. With years of experience in the industrialization of biometric verifications, ZKTeco was
officially established in 2007 and now has been one of the globally leading enterprises in the biometric
verification industry owning various patents and being selected as the National High-tech Enterprise for 6
consecutive years. Its products are protected by intellectual property rights.
About the Manual
This manual introduces the installation instructions of ZPad Plus(4G).
All figures displayed are for illustration purposes only. Figures in this manual may not be exactly consistent
with the actual products

ZPad Plus(4G) Installation Guide
Page | 5Copyright©2020 ZKTeco Co., Ltd. All rights reserved.
Document Conventions
Conventions used in this manual are listed below:
GUI Conventions
Convention Description
< > Button or key names for devices. For example, press <OK>
[ ] Window names, menu items, data table, and field names are inside square brackets.
For example, pop up the [New User] window
/ Multi-
level menus are separated by forwarding slashes. For example,
[File/Create/Folder].
Symbols
Convention Description
This implies about the notice or pays attention to, in the manual
The general information which helps in performing the operations faster
The information which is significant
Care taken to avoid danger or mistakes
The statement or event that warns of something or that serves as a
cautionary example.

ZPad Plus(4G) Installation Guide
Page | 6Copyright©2020 ZKTeco Co., Ltd. All rights reserved.
Table of Contents
1SAFETY MEASURES ............................................................................................................................ 7
2OVERVIEW .......................................................................................................................................... 9
3WHAT IS IN THE BOX .......................................................................................................................... 9
4APPEARANCE.................................................................................................................................... 10
4.1 FRONT VIEW ............................................................................................................................................... 10
4.2 BOTTOM VIEW ............................................................................................................................................10
4.3 LEFT-SIDE VIEW .......................................................................................................................................... 10
5INSTALLATION PROCEDURE............................................................................................................ 11
5.1 REMOVAL OF INSULATION CARD ................................................................................................................. 11
5.2 SIM CARD INSTALLATION (GPRS AND CDMA MODELS)............................................................................. 11
5.3 MOUNT THE DEVICE ON THE WALL ............................................................................................................... 12
5.4 WIRING PROCEDURE ...................................................................................................................................13

ZPad Plus(4G) Installation Guide
Page | 7Copyright©2020 ZKTeco Co., Ltd. All rights reserved.
1Safety Measures
The below instructions intend to ensure that the user can use the product correctly to avoid danger or
property loss. The following precautions are to keep users safe and prevent any damage. Please read
carefully before installation.
Noncompliance with instructions could lead to product damage or physical injury (may even cause
death).
1. Read, follow, and retain instructions - All safety and operational instructions must be
properly read and followed before bringing the device into service.
2. Do not ignore warnings - Adhere to all warnings on the unit and in the operating instructions.
3. Accessories - Use only manufacturer-recommended or product-sold accessories. Accessories
not recommended by the manufacturer must not be used.
4. Precautions for the installation – Do not place this device on an unstable stand or frame. It
may fall and cause serious injury to persons and damage to the device.
5. Service - Do not try to service this unit yourself. Opening or removing covers may expose you
to hazardous voltages or other hazards.
6. Damage requiring service - Disconnect the system from the main AC or DC power source and
refer service personnel under the following conditions:
•When cord or connection control is affected.
•When liquid was spilled, or an item dropped into the system.
•If exposed to water and/or inclement weather (rain, snow, and more).
•If the system is not operating normally under operating instructions.
Just change controls defined in operating instructions. Improper adjustment of other controls
may result in damage and involve a qualified technician to return the device to normal
operation.
And do not connect multiple devices to one power adapter as adapter overload can cause over-
heat or fire hazard.
7. Replacement parts - When replacement parts are needed, service technicians must only use
replacement parts provided by the supplier. Unauthorized substitutes can result in burn, shock,
or other hazards.
8. Safety check - On completion of service or repair work on the unit, ask the service technician to
perform safety checks to ensure proper operation of the unit.
9. Power sources - Operate the system only from the label's power source form. If the sort of
power supply to use is unclear, call your dealer.
10. Lightning - External lightning conductors can be installed to protect against electrical storms.
It stops power-ups destroying the system.
Recommended installing the devices in areas with limited access

ZPad Plus(4G) Installation Guide
Page | 8Copyright©2020 ZKTeco Co., Ltd. All rights reserved.
Electrical Safety
•Before connecting an external cable to the device, complete grounding properly and set
up surge protection; otherwise, static electricity will damage the mainboard.
•Please make sure that the power has been disconnected before you wire, install, or
dismantle the device.
•Ensure that the signal connected to the device is a weak-current (switch) signal; otherwise,
components of the device will get damaged.
•Ensure that the standard voltage applicable in your country or region is applied. If you are
not sure about the endorsed standard voltage, please consult your local electric power
company. Power mismatch may cause a short circuit or device damage.
•In the case of power supply damage, return the device to the professional technical
personnel or your dealer for handling.
•To avoid interference, keep the device far from high electromagnetic radiation devices,
such as generators (including electric generators), radios, televisions, (especially CRT)
monitor, or speaker.
Operation Safety
•If smoke, odor, or noise rise from the device, turn off the power at once and unplug the
power cable, and then please contact the service center.
•Transportation and other unpredictable causes may damage the device hardware. Check
whether the device has any intense damage before installation.
•If the device has major defects that you cannot solve, contact your dealer as soon as
possible.
•Dust, moisture, and abrupt temperature changes can affect the device's service life. You
are advised not to keep the device under such conditions.
•Do not keep the device in a place that vibrates. Handle the device with care. Do not place
heavy objects on top of the device.
•Do not apply rosin, alcohol, benzene, pesticides, and other volatile substances that can
damage the device enclosure. Clean the device accessories with a piece of soft cloth or a
small amount of cleaning agent.
•If you have any technical questions regarding usage, contact certified or experienced
technical personnel.
Note
•Make sure whether the positive polarity and negative polarity of the DC 12V power supply
is connected correctly. A reverse connection may damage the device. It is not advisable to
connect the AC 24V power supply to the DC 12V input port.
•Make sure to connect the wires following the positive polarity and negative polarity shown
on the device's nameplate.
•The warranty service does not cover accidental damage, damage caused by mis operation,
and damage due to independent installation or repair of the product by the user.

ZPad Plus(4G) Installation Guide
Page | 9Copyright©2020 ZKTeco Co., Ltd. All rights reserved.
2Overview
ZPad Plus(4G) is a Smart Time & Attendance device that offers a variety of time management solutions.
This document outlines the installation procedure of ZPad Plus(4G). Please follow the instructions
carefully before installation to ensure the proper functioning of the device.
3What is in the box
Check for visible damage to the packaging. If something gets damaged during transport, please inform
the related agency. Please unpack the unit carefully and handle the device components with care to
avoid damage.
If any device component is missing, please notify your customer service representative or the sales
representative of the purchasing agency. Store the other packaging materials for future use. If it is
required to return the unit, please use the original packaging.
The box comes with the following components:
Installation Manual Screws, anchor & Screwdriver Mounting Paper & Mounting Plate
Internal battery Power Adapter 12 V1. 5A Device and RF Card

ZPad Plus(4G) Installation Guide
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4Appearance
4.1 Front View
4.2 Bottom View
4.3 Left-side View

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5Installation Procedure
5.1 Removal of Insulation Card
Plastic insulation is placed at the battery contact points to avoid the connection between the device and
the battery. This cover must be removed before using the device.
5.2 SIM Card Installation (GPRS and CDMA Models)
SIM installation space is situated at the battery compartment.
Steps to install the SIM is as follows:
•Firstly, make sure that the SIM card to install does not require the input of any kind or PIN or
PUK (which is the PIN Unlocking Key delivered with your SIM card) to operate; this can get
done by inserting the SIM card into a phone and disabling this need.
•Then, make sure that the ZPad device is in a power-off state.
•Next, remove the screw.
•Then, remove the battery cover.
•And then remove the battery.
•If there is a non-functional SIM card in the slot:
1. Press it in and then release it.
2. Then, gently remove the non-functional SIM card.
•Insert the SIM card into the slot, as shown in the picture. The SIM card clicks into place.
•Place the battery, cover, and screw to its corresponding positions to complete the SIM card
installation process.

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5.3 Mount the device on the wall
Perform the following steps to mount the device on the wall.
1. Fix the ZPad Plus(4G) bracket on the wall using the wall mount screws. The recommended
installation height is 1.25 meters.
2. Connect the ZPad Plus(4G) to the bracket.
3. Use the security screws to fasten the ZPad Plus(4G) to the bracket.
2

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5.4 Wiring Procedure
Connection with PC through crossover cable and Power Connection
12V/1.5 An Adapter provided with ZPad Plus(4G)
Lock Connection
•Below is the sample image when the device is not sharing the power with the lock.

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•Below is the sample image when the device is sharing the power with the lock.
Exit Button Connection

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Copyright©2020 ZKTeco Co., Ltd. All rights reserved.
Copyright © 2020 ZKTECO CO., LTD. All Rights Reserved.
ZKTeco Industrial Park, No. 32, Industrial Road,
Tangxia Town, Dongguan, China.
Phone: +86 769 - 82109991
Fax: +86 755 - 89602394
www.zkteco.com