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document are registered trademarks of Zortrax and are subject to legal protection.
20
Error Messages
Whenever there is a technical issue caused by a hardware failure, negligence or
inappropriate use of Zortrax devices, the firmware immediately displays an error message
on the screen. The following list explains all error messages and provides potential causes
and suggested solutions.
Error Message Potential Cause Suggested Solution
#01 Upper fan not work-
ing
The upper fan does not work
or the reading of the fan’s
RPM is not possible
Contact Zortrax Support Center through
the support form: https://support.
zortrax.com/support-form/
#02 Right fan not working The right fan does not work
or the reading of the fan’s
RPM is not possible
Contact Zortrax Support Center through
the support form: https://support.
zortrax.com/support-form/
#03 Rear fan not working The rear fan does not work
or the reading of the fan’s
RPM is not possible
Contact Zortrax Support Center through
the support form: https://support.
zortrax.com/support-form/
#04 Left fan not working The left fan does not work or
the reading of the fan’s RPM
is not possible
Contact Zortrax Support Center through
the support form: https://support.
zortrax.com/support-form/
#05 Overheating of the
upper UV lamp
The temperature of the up-
per UV lamp is too high
Contact Zortrax Support Center through
the support form: https://support.
zortrax.com/support-form/
#06 Overheating of the
right UV lamp
The temperature of the right
UV lamp is too high
Contact Zortrax Support Center through
the support form: https://support.
zortrax.com/support-form/
#07 Overheating of the
rear UV lamp
The temperature of the rear
UV lamp is too high
Contact Zortrax Support Center through
the support form: https://support.
zortrax.com/support-form/
#08 Overheating of the
left UV lamp
The temperature of the left
UV lamp is too high
Contact Zortrax Support Center through
the support form: https://support.
zortrax.com/support-form/
#09 Upper temperature
sensor error
Incorrect reading of the up-
per sensor temperature
Contact Zortrax Support Center through
the support form: https://support.
zortrax.com/support-form/
#10 Right temperature
sensor error
Incorrect reading of the right
sensor temperature
Contact Zortrax Support Center through
the support form: https://support.
zortrax.com/support-form/