zortrax M200 User manual

3D Printers User Guide
M Series

©2017, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered
trademarks of Zortrax and are subject to legal protection.
2
Table of Contents
Introduction 3
Intended Use of Zortrax Printers 3
General Safety Information 4
Warning and Safety Labels on Zortrax Devices 6
Learn More About Zortrax M Series 8
How does the Zortrax 3D Printer Work? 8
What’s in the Box 9
Main Components 11
Zortrax 3D Printing Technology Glossary 15
First Use Preparations 19
Z-Firmware Installation 27
Navigating through the Zortrax Printer Menu 28
Material Loading 30
Platform Calibration 31
Z-SUITE Installation 33
Starting and Removing a Print 34
Available Materials 39
Basic Maintenance and Service Work 39
Support and Troubleshooting 45
Specifications 49
Recycling 50

©2017, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered
trademarks of Zortrax and are subject to legal protection.
3
Introduction
Read this User Guide carefully and thoroughly before operating Zortrax products for the first time. The
User Guide includes basic information about the 3D printer, safety and protection guidelines as well
as advice on preparing the machine for the first printing and basic maintenance work. Ignorance and
non-compliance with these instructions may result in property damage, injuries, device failures or lower
quality of 3D prints. It is also necessary to ensure that every 3D printer user knows, fully understands and
follows the instructions provided in this User Guide.
The Manufacturer makes every effort to ensure that Zortrax products are safe in transportation, instal-
lation, usage, storage and disposal.
However, due to the lack of direct and ad hoc control as well as other conditions influencing the device
and those that are beyond the Manufacturer’s knowledge, the Manufacturer is not responsible for dam-
ages, injuries, failures and costs resulting from improper transportation, installation, usage, storage and
disposal.
Furthermore, the users should take into consideration the risk of possible faults of the device resulting
from material and production defects.
Intended Use of Zortrax Printers
Zortrax devices 3D print in Layer Plastic Deposition (LPD) technology which allows to apply previously
melted material one layer after another on a given surface in order to form a predesigned shape. The
extruder is equipped with three heating points which makes it possible for the liquid material to flow
through the nozzle onto the heated platform without causing blockages in it. Zortrax 3D printers togeth-
er with Z-SUITE and dedicated materials guarantee achieving high quality prints. However, the users are
responsible for qualifying and determining the intended use of the 3D printed models. The Manufac-
turer takes no responsibility for any use of the printed objects, especially, when these objects constitute
a part of safety equipment or strictly regulated medical, military or space science equipment.
Due to the size and specificity, Zortrax devices are not intended for use by children under the age of 14
and by people with reduced manual, motor and psychomotor skills. The Manufacturer recommends pro-
viding assistance and guidance to people with disabilities and older adults who wish to operate Zortrax
printers.

©2017, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered
trademarks of Zortrax and are subject to legal protection.
4
General Safety Information
This User Guide contains important safety directions that should be followed during installation and op-
eration of Zortrax 3D printers. It also mentions situations which require special attention and includes
warnings against negligence and misuse that could cause damages or injuries.
Always read safety data sheets available at: https://zortrax.com/materials/zortrax-m-series/. They are
a source of basic information and safety procedures for the equipment you bought. It is essential to up-
date the firmware so as to avoid any kind of failures. Visit our website: https://zortrax.com/ regularly to
see the latest news and updates.
Zortrax 3D printers operate at high temperatures and have easily accessible movable components,
therefore, you must be particularly careful when handling or operating the devices. While operating
the printer, it is extremely important to avoid situations that may lead to burns or interference in proper
functioning.
Do not leave the machine unattended during the print job - check it periodically for proper functioning in
order to avoid potential accidents or breakdowns. Turn off the printer once the print job is finished.
Monitor your device for wear and tear regularly. Contact our Support Center at: http://support.zortrax.
com/ for assistance while replacing worn or broken parts.
Keep the printer away from heat sources, fire, flammable materials, humidity as well as water and other
liquids. Place the machine away from any equipment emitting radiation. To prevent any inadvertent use,
keep the device out of reach of children and animals. It is forbidden to shake or drop the printer as it may
cause breakdowns. The equipment is not intended for use in a potentially explosive environment.
Health and Safety at Work
All service and maintenance activities as well as device operation require wearing safety gloves included
in the Starter Kit. Wearing safety gloves is also advised while removing the finished print from the plat-
form.
The vapors released during the printing process are not hazardous, however, it is important to ensure
proper ventilation in the print room.
Food and beverages should be kept away from both the 3D printers and 3D printed objects.
While operating Zortrax devices, all measures regarding health and safety provided in this User Guide as
well as in separate regulations should be taken into account.

©2017, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered
trademarks of Zortrax and are subject to legal protection.
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Electrical Safety
Zortrax M Series 3D printers have been tested for compliance with Low Voltage Directive. In order to en-
sure the highest safety standards, including protection against short circuit, overload, overvoltage and
printer overheating, do not attempt to modify the printer and do not use electronic replacement parts
other than those recommended by the Manufacturer.
Replace electronic units according to the instructions and be particularly careful while using the tools
supplied with the printer.
Before plugging the power cable into the outlet, make sure that the power supply voltage in the outlet
matches the required value provided on the nameplate at the back of the printer. Avoid overloading the
outlet with too many devices.
The printer must be well-grounded. Always make sure that the ground complies with local and national
regulations.
Use only the original power cable supplied with the printer. Do not damage, cut or repair the cable.
A damaged cable should be immediately replaced with a new one.
All maintenance and repair work should be carried out while the device is off and unplugged. Do not
expose the device to moisture and liquids. Modifications such as soldering of electronic subunits are
forbidden.
Mechanical Safety
Zortrax 3D printers have movable components, such as the drive belts, Z-axis screw, extruder or plat-
form. Therefore, it is forbidden to reach into the printer or put anything inside the printer when it is run-
ning, about to start running or at rest. This may lead to serious injuries or damages.
Tools and accessories from the Starter Kit box should be used with special care for intended purposes
only. Improper use may cause serious injuries.
While following post-processing procedures, wear safety gloves and glasses in order to avoid injuries
that may be caused by sharp edges and fragile elements.
Removing the prints from the platform should be dealt with very carefully so as to avoid injuries. Moreo-
ver, special care should be taken so as not to damage the small connector placed at the edge of the
platform with the blade of the spatula.

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trademarks of Zortrax and are subject to legal protection.
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Warning and Safety Labels on Zortrax Devices
Hot surface. Allow to cool before touching
Due to design characteristics, the screws securing the Z-axis screw nut can-
not be fully tightened
Do not attempt to modify or remanufacture the product
Removing the print from the platform should be handled with extreme care
Wear safety gloves
This warning symbol indicates that special care should be taken when re-
pairing the device. Also, it points out an important step to carry out.
Risk of Burns
There is a high risk of burns while operating Zortrax printers as the extruder’s temperature may reach
up to 380⁰C [716⁰F]. Do not touch the extruder with bare hands. Be extremely careful during mainte-
nance and repair work of heated units. If it is necessary to touch a heated component, use the pliers
which are specially adapted for this purpose. Cooling of components should not take less than 30 minutes.
The platform’s temperature can reach up to 110⁰C [230⁰C], therefore, special care should be taken
while operating the printer or while removing the finished print.
Do not ignore the warning labels placed on the devices.
Moreover, constructional modifications of the printer’s operating temperature are not permitted as it
may cause serious injuries or bring damage to the device.

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The printer needs to be placed on a flat and stable surface to ensure proper
quality of the prints.
Hot surface. Do not touch.
Never reach into moving elements.
Safe Storage and Transport Guidance
Zortrax devices must be stored between 0 and 35 ⁰C. The storage space should be free of moisture and
other extreme conditions.
Transport Instructions
When stacking several devices on a pallet, follow the instructions provided on the packaging. One device
may weigh more than 20kg [44lbs]. It is therefore advisable to provide safe pallet storage but not higher
than 1,7m [5’7”]. It should be noted that the packages must not project beyond the outline of the pallet.
Packages stacked on the pallet should be then bound together and wrapped in foil. The pallet prepared
as above can be then forwarded to the shipping company.
Pallet stacking and destacking should be carried out by two people. The package with the device should
be lifted or moved using special handles. In case of M300, the device should not be carried by one per-
son as it may cause injury or other damage to health.
Electromagnetic Compatibility (EMC)
Each Zortrax printer complies with Part 15 of the FCC rules. Operation is subject to the following two condi-
tions: (1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with this instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the
user will be required to correct the interference at his own expense.

©2017, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered
trademarks of Zortrax and are subject to legal protection.
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Learn More About Zortrax M Series
How does the Zortrax 3D Printer Work?
Everything begins with preparing a model. The work on the model can be started in any program which
creates 3D models and generates .stl, .obj, .3mf or .dxf files. These are the standard file formats supported
by most 3D modeling software – the model is saved as a set of three-dimensional triangles (triangle mesh).
The next step is to open the .stl file (or other) in Z-SUITE – the application created specifically for Zortrax
devices. Z-SUITE prepares the model by slicing it into individual layers and saving it as a .zcode. Each layer
represents the extruder’s motion (vertical and horizontal) while building the whole object. Z-SUITE also al-
lows to change and adjust the necessary print settings, such as the size of the model, layer thickness, a type
of infill or what the support structures will look like. The file is then ready to be printed.
Once your model is prepared, save the .zcode onto the hard drive and then onto an SD card. In order to
transfer the model, insert the SD card into the card reader in the printer.
Next, prepare the material which you are going to use to print your model. The full material offer is available
at: https://zortrax.com/materials/zortrax-m-series/.
To start the print, turn on the printer and place the spool with the material on the spool holder at the back
of the printer and load the material into the extruder. Turn the knob to select the model to be printed, push
it to begin the printing process.
Zortrax M Series includes two 3D printer models – M200 and M300, which together with Z-SUITE and
dedicated materials constitute the whole 3D printing ecosystem. Thanks to these devices, it is possible
to turn digital projects into three-dimensional objects. Zortrax 3D printers can be used in many industries
while designing and prototyping for instance automotive parts, mechanical elements, everyday objects
or decorative elements.

©2017, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered
trademarks of Zortrax and are subject to legal protection.
9
What’s in the box
3D Printer
Zortrax M Series
Side
Covers*
Power
Cable
Material
Guide
Material
Spool
Spool
Holder
Perforated
Plate
Pliers
Cutting Knife
& Scalpel
Spatula
& Tweezers
Allen
Keys
Nozzle Key
&
Nozzle Needle

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Service
Grease
Safety
Gloves
Safety
Glasses
SD Card &
SD Card Reader
Z-SUITE &
Quick Start Guide
* delivered only with Zortrax M300

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trademarks of Zortrax and are subject to legal protection.
11
Main Components
Hotend
Nozzle
Extruder
Material
spool
Power Switch

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trademarks of Zortrax and are subject to legal protection.
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Motherboard Power Supply Unit
Spool Holder
Material Guide
Extruder Cable
Side Covers

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trademarks of Zortrax and are subject to legal protection.
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Stepper Motor
Build Platform
Z Axis Screw
Dial
Display

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Perforated Plate
Heatbed
Heatbed Mount

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trademarks of Zortrax and are subject to legal protection.
15
Zortrax 3D Printing Technology Glossary
DISPLAY PANEL
a high contrast screen displaying information about the current printing process, the printer’s menu and
other information concerning the printer.
EXTRUDER
the mechanism which ensures material feeding, heating and extruding as well as cooling of the print.
Its main components include the hotend and the nozzle. The material is melted in the hotend and then
pushed through to the nozzle. The melted thermoplastic is deposited layer by layer to form a previously
designed shape. Additionally, there are two fans on the extruder which cool the whole mechanism and
the print.
EXTRUDER CABLE
a ribbon cable which connects the extruder with the motherboard. It supplies the extruder with electric-
ity and allows to regulate the printing process.
HOTEND
a basic heating system which consists of the aluminium block and the heater & thermocouple. The ho-
tend is responsible for heating and melting the material as well as for providing the proper temperature
of the material during the whole printing process.
KNOB
a round, rotating button used to navigate through the printer’s menu and control its basic settings.
LAYER PLASTIC DEPOSITION (LPD)
the technology in which a melted material is deposited on a given surface. This technique involves apply-
ing one layer of material after another in order to form a predesigned shape – an accurate representa-
tion of a virtual design. This technology is applied by Zortrax devices – the printer starts to print from the
bottom and builds the object until it is fully formed. The model and the support structures are created
using the same material.
MATERIAL GUIDE
a tube which feeds the material from the spool to the extruder at the proper angle. The material guide in
Zortrax printers has to be attached to the extruder cable and the back of the printer with special buckles.
MATERIALS
specially dedicated Zortrax printing materials which maximize the benefits of 3D printing. These ther-
moplastic materials are in the filament form wound on a spool. There is a wide choice of materials in the
Zortrax product offer which is available at: https://zortrax.com/materials/zortrax-m-series/. Each mate-

©2017, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered
trademarks of Zortrax and are subject to legal protection.
16
rial has different properties, therefore a given material can be easily adopted to a wide range of needs
and applications. Moreover, most materials are suitable for mechanical and chemical post-processing.
MODEL LIBRARY
the collection of ready-made models available within Z-SUITE. All models are divided into categories, for
instance art. & design, education or robotics. You can find many useful and attractive models there that
were uploaded by the Zortrax printers’ users. Moreover, there is also one category called Zortrax Parts
where you can find models of parts useful while printing with Zortrax printers, for example the spool hold-
er or the extruder top cover.
MOTHERBOARD
the main part of every Zortrax printer to which all the necessary components are connected. It is the
main printed circuit board that makes it possible for other parts of a printer to communicate with each
other. The motherboard is placed under the bottom plate along with the cooling fan and the power sup-
ply unit.
NOZZLE
the final element of the extruder. It is used to direct the material throughout the entire printing process.
PLATFORM
an integral part of the 3D printer on which the model is created. It consists of two parts: the heatbed
and the perforated plate. The heatbed provides proper platform heating, whereas the perforated plate
guarantees full adhesion to its surface. The platform can be easily removed from the printer as well as
installed back in its place.
PLATFORM CALIBRATION
the procedure which ensures a problem-free printing process. Platform calibration basically involves the
procedure of checking the distance between the nozzle and five points on the platform and tightening/
loosening the calibration screws.
POST-PROCESSING
all procedures of mechanical and chemical treatment that improve the final look of the model. Post-
processing techniques include: polishing, sanding, smoothing, painting or gluing two or more parts to-
gether.
POWER OUTLET AND MAIN SWITCH
the switch enables turning the printer off and on. Next to the switch, there is a power outlet where you
plug the power cable in.
RAFT
first few layers of material which begin the whole printing process. This element is always printed before

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17
the main object and has a larger area than the target model. Once the printing is done, both need to be
removed together from the platform. The RAFT enhances adhesion of the whole print and reduces the
risk of warping.
SIDE COVERS
plastic panels that can be easily attached to the casing of the printer. They’ve been designed so as to
provide protection from drafts and temperature differences that can take place in the printing room.
Constant temperature inside the printing chamber is very important to avoid cracks on the model and
the problem of warping. Therefore, thanks to the use of side covers, the model is being protected during
the printing process and at the same time it adheres to the platform more tightly. The set consists of side
covers, 1 front cover, magnets and hinges. The front panel is fixed to the casing with two hinges and
closed by hidden magnets, whereas the side panels are snap-on. We recommend using the side covers
especially for large-sized prints and prints made of materials with high or medium shrinkage level like
Z-ABS.
SPOOL HOLDER
an element used to secure the spool of material at the back of the printer.
STARTER KIT
several pieces of equipment that are put together in one set. Apart from the perforated plate, the set
contains tools and protective elements. The Starter Kit is what you need to perform your maintenance
and repair work of Zortrax printers easier and more efficient. Each printer is delivered with equipment
including, for example, a set of nozzle keys or a pair of safety gloves.
STEPPER MOTOR
a type of electric motor in which the power supply does not cause full rotation of the motor shaft, but
instead, a series of steps. There are four stepper motors in each Zortrax printer: two that are responsible
for the extruder’s motion, one which allows the platform’s vertical motion and one which enables mate-
rial loading.
SUPPORT STRUCTURES
if your model has any overhanging or protruding parts, they have to be supported with special structures
so that they don’t fall down. Without these structures, the model may lose its predesigned shape. The
support is printed with the same material as the model. Once the printing is done, it is necessary to care-
fully remove the support by hand or using pliers.
Z-AXIS SCREW
the screw which is responsible for platform’s vertical motion. It is driven by a stepper motor placed under
the bottom plate. The Z-axis screw constitutes an integral part of the platform moving system.
ZCODE
the type of file which contains a model prepared for 3D printing with previously selected print settings

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18
(such as layer thickness, infill type, etc.). All print settings can be managed in Z-SUITE before generating
the .zcode. The .zcode format can only be created by saving an .stl / .dxf / .obj / .3mf file in Z-SUITE.
Z-FIRMWARE
the software programmed into the Zortrax printers which controls and monitors all the data in the de-
vice. It also gives the possibility to enable/disable the printer’s options. Whenever there is a technical
issue, the firmware immediately informs you about it by displaying an error message on the screen. The
whole list of firmware error messages along with the possible causes and solutions is available in this user
guide.
We systematically update our firmware. The latest update is available in the Downloads section at:
http://support.zortrax.com/downloads/. Simply download the file, upload it on the SD card, insert the
card into the slot in the printer and turn on the printer. The firmware will be automatically installed.
Z-SUITE
the application created specifically for Zortrax devices. Z-SUITE prepares a model for 3D printing by
generating a project and saving it in the .zcode format. Z-SUITE allows changing and adjusting the print
settings, such as the size of the model, layer thickness, a type of infill or how many support structures will
be generated. Once the .zcode file is generated, the print settings cannot be changed. The last step is to
save the .zcode onto an SD card and then the model is ready to be printed.

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trademarks of Zortrax and are subject to legal protection.
19
First Use Preparations
1. Open the box and remove the cushioning material.
2. Take the 3D printer out of the box*.
When lifting or moving the printer, do not grab:
a. the belts,
b. the shipping clips,
c. the extruder.
* Bearing in mind the printer’s weight (30kg/66lbs), Zortrax M300 should be taken out of the box or moved by two people.

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trademarks of Zortrax and are subject to legal protection.
20
3. Remove the foil and fillers.
4. Remove the shipping clips.