Arjo Voyager User manual

001-19521-EN Rev 7 • 06/2019
TECHNICAL MANUAL
Voyager Duo
V5 Duo

Design Policy and Copyright
® and ™ are trademarks belonging to the Arjo group of companies.
© Arjo 2019.
As our policy is one of continuous improvement, we reserve the right to modify designs without prior notice.
The content of this publication may not be copied either whole or in part without the consent of Arjo.

Table of Contents
001-19521-EN rev. 7
Table of Contents 3
Table of Contents
Table of Contents .......................................................................................................................3
General Information ...................................................................................................................4
Introduction ..............................................................................................................................4
How to use this Manual........................................................................................................ 4
Equipment Identification .......................................................................................................4
Safety Instructions .....................................................................................................................5
Instructions and Warnings ........................................................................................................5
General ................................................................................................................................5
Shock Prevention .................................................................................................................5
Fire and Explosion Prevention .............................................................................................5
Safe Working Load ..............................................................................................................5
Part Designation .........................................................................................................................6
Lift Cassette and Charger Station ............................................................................................6
Hand control .............................................................................................................................7
Universal Chargers ..................................................................................................................7
Maintenance and Service ...........................................................................................................8
Required Maintenance .............................................................................................................8
Battery Replacement ...........................................................................................................8
Strap Replacement ............................................................................................................12
Handset Replacement .......................................................................................................22
Main Circuit Board Replacement .......................................................................................25
High Limit Switch Replacement .........................................................................................31
Horizontal Motor Replacement ..........................................................................................38
200 kg (440 lb) Safe Working Load (SWL) Key Installation ...............................................41
200 kg (440 lb) Safe Working Load (SWL) Key Removal ..................................................44
Care and Maintenance .............................................................................................................45
Preventive Maintenance Schedule .........................................................................................45
User Inspections ....................................................................................................................45
Inspections by an Authorized Service Technician ..................................................................46
Cleaning .............................................................................................................................47
Strap Inspection .................................................................................................................48
Emergency Brake Inspection .............................................................................................48
Handling and Storage ........................................................................................................49
Battery Replacement .........................................................................................................49
Verification of the Charger’s Power Source .......................................................................49
Sling Inspection and Care ......................................................................................................49
Annual Inspection ...................................................................................................................49
Maintenance Requirements ...............................................................................................49
Troubleshooting .................................................................................................................50
Labels on the Lift ......................................................................................................................52
Technical Specifications ..........................................................................................................53
Lift Dimensions .......................................................................................................................54
Electromagnetic Compatibility ................................................................................................55
Electromagnetic Compliance .................................................................................................55
Electromagnetic Emissions ....................................................................................................55
Electromagnetic Immunity ......................................................................................................56

General Information
001-19521-EN rev. 7
General Information4
Introduction
How to use this Manual
To ensure a safe operation of the unit, read the entire manual
carefully, especially the “Safety Instructions” section, before
installing, operating, or servicing this equipment.
Refer to this manual as required. If anything is not completely
understood, please contact Arjo for more details. Failure to
comply with warnings in this manual may result in injury.
You can obtain additional copies of this manual by contacting
your supplier. Include the User Manual product number (see
front page) and equipment identification number.
Equipment Identification
The unit's identification number (specification, model, serial
number) appears on a silver nameplate attached to front end
of the plastic housing on the lift.
WARNING: Do not attempt to use this equipment
without understanding this manual.
NOTE: Arjo is constantly improving its products. For
this reason, it may be possible to encounter product
modifications without revision of this manual or that
the contents of this manual changes without prior
notice to users.
Arjo designs and manufactures
quality engineered patient lifting
equipment for the care of the
elderly and disabled in a home care
setting, nursing homes and other
health care facilities.
Please take the time to read the
entire manual, including the “Safety
Instructions” section. It contains
important information that will
allow you to take advantage of the
many characteristics of your Arjo
patient lift.
Arjo Credentials:
• CE mark (European Union
Listing)
• Global operations for in-warranty
and out-of-warranty service
support for the Voyager®Duo /
V5 Duo™.
• Each finished unit is individually
tested in our laboratory.
• Maximum lifting capacity is 200
kg (440 lb). Engineering safety
factor exceeds European
Standards.
• Complete range of patient lift
slings and supports designed
and manufactured by Arjo using
medical quality materials and
fabrics.
• FDA Quality System Regulations
General Information

Safety Instructions
001-19521-EN rev. 7
Safety Instructions 5
Instructions and Warnings
Please read the following important information.
General
• Arjo ceiling lifts and track system must be installed
by an authorized contractor or installer.
• Only a certified technician or installer can remove
and reinstall the lift into the track.
•The installation is capable of accepting at least 120
kg (264 lb) or 272 kg (600 lb).
• Arjo ceiling lifts are specifically designed for use
with Kwiktrak®ceiling rail systems, and Arjo slings
and accessories.
• Use all controls and safety features only according
to the manner specified in the User Manual. Never
attempt to force a control or button on the lift.
• DO NOT install the charger in a shower, bath or
other areas with high humidity.
• Replace any precautionary or instruction labels that
cannot be easily read.
• Avoid violent impact during transportation.
Shock Prevention
• DO NOT touch or use a lift with bare conductors or
a damaged power cord. Electrically live equipment
can electrocute a patient. If the lift or charger has
any exposed or damaged wires, contact your local
dealer immediately.
• Do not splash or expose electric parts of the device
to water or moisture.
• Check nameplate for voltage and frequency
requirements. These requirements differ by
country. Do not attempt to use the lift in an area that
has a different voltage and cycle requirement.
Fire and Explosion Prevention
• Do not dispose of batteries in fire.
• Do not short the battery terminals.
• For recycling and disposal of the batteries, the
rules according to the WEEE directive (Waste of
Electronic and Electrical Components) as well as
local laws and regulations must be followed. When
returning batteries, insulate their terminals with
adhesive tape. Otherwise, the residual electricity
in used batteries may cause fire or explosion. The
figure below shows the symbols for disposal and
recycling.
Fig. 1
Safe Working Load
The Voyager Duo / V5 Duo has been designed with
two settings with regards to the safe working load:
• 100 kg (220 lb): Safe working load
• 200 kg (440 lb): Maximum allowable load for the lift
(adjusted in factory)
WARNING: Read the following instructions to
avoid serious injury. Read the Operating and
Product Care manual before installing,
operating and servicing this equipment.
CAUTION: Keep all components of the lift clean
and dry, and have electrical and mechanical
safety checkpoints performed as instructed in
the “Maintenance” section of the Instruction for
Use.
WARNING: Dispose of the batteries safely.
Batteries may explode, leak and cause personal
injuries if disposed improperly. If battery acid
comes into contact with skin or eyes, flush
immediately with water.
Safety Instructions

Part Designation
Part Designation
001-19521-EN rev. 7
6
Part Designation
Lift Cassette and Charger Station
Fig. 2
Legend
1) Ceiling lift unit
2) Emergency lowering mechanism
3) Allen key
4) Side panel
5) Rail
6) Charging station
7) Travel direction arrows
8) Strap
9) Spreader bar
10) Up button
11) Down button
12) Red emergency pull cord
13) Reset switch plastic insert
14) Yellow charging light
15) Green power light
16) Red maintenance/overload light
17) Indicator for emergency
lowering side access
18) Hand control (inset)
19) Wall adapted charger
20) Cord connected charger

Part Designation
001-19521-EN rev. 7
Part Designation 7
The following refers to the figure “Lift Cassette and
Charger Station” on the previous page:
• The yellow charging light flashes while charging
and goes solid when charge is finished.
• The green power light illuminates once the lift is on
and ready for use; the green light flashes when the
batteries are low.
• The red light illuminates to confirm that the lift is in
the programming mode.
• The red light also illuminates in the normal mode
when the lift goes into overheat protection caused
by overuse.
• The red light flashes when a service inspection is
required.
Hand control
The Voyager Duo / V5 Duo hand control comes only in
the wired model.
Universal Chargers
The Voyager Duo / V5 Duo comes equipped with a
universal charging system that can be customized to fit
the AC voltage outlets where they are sold 
(see Fig. 2).

Maintenance and Service
Maintenance and Service
001-19521-EN rev. 7
8
Required Maintenance
The Voyager Duo / V5 Duo is equipped with an electronic monitor that will cause a red light to flash when a
maintenance inspection is necessary. Once this red light begins to flash, please contact Arjo if you need any
assistance with performing the necessary maintenance inspection requirements.
Other maintenance includes changing parts or components that are subject to wear with regular use.
Battery Replacement
Fig. 3
Accessing the batteries:
Turn unit off.
Open and unhook both side panels.
Maintenance and Service

Battery Replacement
Maintenance and Service
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Maintenance and Service 9
Fig. 4
Removing the batteries:
Push up on the battery.
Slide the battery slightly to the left.
Slide the battery outwards, and carefully disconnect the wires.

Battery Replacement
Maintenance and Service
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Maintenance and Service10
Fig. 5
CAUTION: Ensure the correct
polarity when reconnecting the
batteries
NOTE: Make sure to correctly fit
the batteries back into their
compartments
Replacing the batteries:
Pass the battery wires behind the plastic column located within the battery
compartment.
Reconnect the battery wires black to black, red to red.

Battery Replacement
Maintenance and Service
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Maintenance and Service 11
Fig. 6
Final steps:
Hook the side panels back onto the main shell of the unit’s housing.
Close the side panels completely.
Push up on the plastic insert switch to turn the unit back on.

Maintenance and Service
Maintenance and Service
001-19521-EN rev. 7
12
Strap Replacement
Fig. 7
Note: Reinstall the clevis pin and split ring
back into the now detached spreader bar
connector. This will keep the small parts from
being lost.
Disconnecting the spreader bar from the strap:
Gently pull the red cord to turn off the unit.
Remove the split ring from the spreader bar clevis pin.
Slide the clevis out from the spreader bar connector.

Strap Replacement
Maintenance and Service
001-19521-EN rev. 7
Maintenance and Service 13
Fig. 8
Removing the batteries and handset plug:
Open and unhook the side panels.
Push down slightly on the battery.
Slide the battery outwards.
Carefully disconnect the wires.
Unplug the handset jack from its socket located on the plastic housing, unravel the
cable from the strain relief and unclip the handset cable from the plastic housing.

Strap Replacement
Maintenance and Service
001-19521-EN rev. 7
Maintenance and Service14
Fig. 9
Removing the top plastic housing:
Remove the screws that secure the top plastic housing.
Unplug the membrane for the alternative up/down switches located on the unit, as
well as the SWL key membrane, if applicable (see Fig. 37 step 3 for location).
Remove screws with a
Torx T20 screwdriver

Strap Replacement
Maintenance and Service
001-19521-EN rev. 7
Maintenance and Service 15
Fig. 10
Removing the strap:
Remove the strap inlet.
Unlock the transmission from the drum by restraining the drum with one hand and
turning the shaft counter-clockwise.
Completely unwind the strap and remove it from the drum.
Lubricate the drum’s teeth with food-grade grease.
Remove screws with a
Torx T20 screwdriver
Food-grade
grease
Turn shaft counter-
clockwise with an
8 mm Allen key
Align the head of the
strap retaining bolt
with the hole in the
frame, and remove it
with a 6 mm Allen key

Strap Replacement
Maintenance and Service
001-19521-EN rev. 7
Maintenance and Service16
Fig. 11
Installing the new strap - For lifts with limit plates (200.14070):
Thread the strap onto the drum, stitching side up, securing it with the strap retaining
bolt. Wind up the strap manually until it is nearly completely wound on the drum.
Reengage the transmission by restraining the drum with one hand and turning the
shaft clockwise.
Reinstall the strap inlet.
Be sure to snap the battery wires into the clips located underneath the strap inlet.
Turn shaft clockwise
with an 8 mm Allen key
Replace screws
with a Torx T20
screwdriver
Tighten strap
retaining bolt
using a 6 mm
Allen key

Strap Replacement
Maintenance and Service
001-19521-EN rev. 7
Maintenance and Service 17
Fig. 12
3X
4
5
Installing the new strap - For lifts with upper limit switch kits (700-14075):
Thread the strap onto the drum, stitching side up, securing it with the strap retaining
bolt. Wind up the strap manually until it is nearly completely wound on the drum.
Reengage the transmission by restraining the drum with one hand and turning the
shaft clockwise.
Unscrew the high limit switch kit’s 2 socket head cap screws (4 mm Allen key) and
slide out the kit assembly. Unscrew the 2 T-20 Torx screws to separate the two
halves.
Guide the new strap between the two halves of the high limit switch kit. Reassemble
the kit with the 2 T-20 Torx screws and lower it back into the frame. Reinstall the 2
socket head screws and washers.
Reinstall the strap inlet. Be sure to snap the battery wires into the clips located
underneath the strap inlet.
Tighten strap
retaining bolt
using a 6 mm
Allen key
Turn shaft
clockwise with an
8 mm Allen key
Replace screws
with a Torx T20
screwdriver

Strap Replacement
Maintenance and Service
001-19521-EN rev. 7
Maintenance and Service18
Fig. 13
Reinstalling the top plastic housing:
Plug in the membrane for the alternative up/down switches located on the unit, as
well as for the SWL key membrane, if applicable (see Fig. 37 step 3 for location).
Replace the top plastic cover and secure it with the plastic screws.
Replace screws with
Torx T20 screwdriver

Strap Replacement
Maintenance and Service
001-19521-EN rev. 7
Maintenance and Service 19
Fig. 14
Reinstalling the handset:
Reconnect the handset jack back in its socket on the unit’s frame.
Thread the cable through the various points in the strain-relief.
Secure the handset cable by clipping it to the unit’s plastic housing.

Strap Replacement
Maintenance and Service
001-19521-EN rev. 7
Maintenance and Service20
Fig. 15
Reinstalling the batteries:
Reconnect the batteries wires for the batteries that was previously removed.
Reinsert the batteries back into the lift.
CAUTION: Ensure the correct
polarity when reconnecting the
batteries
NOTE: Make sure to correctly fit
the batteries back into their
compartments