Arris Ruckus Unleashed R320 User manual

Unleashed R320
Access Point
Quick Setup Guide
This Quick Setup Guide provides step-by-step instructions on how
to set up your Ruckus Unleashed R320 access point. After
completing the steps in this guide, you will be able to place the
access point (AP) at your site and provide wireless network
access to users.
For detailed information on conguration and administration of
your Ruckus Unleashed R320 AP, refer to the Unleashed Online
Help, available from https://docs.ruckuswireless.com/unleashed/
200.7/index.html.
FIGURE 1 Unleashed R320 Top
Before You Begin
Before deploying Ruckus products, please check for the latest
software and the release documentation.
•Release Notes and other user documentation are available at
http://support.ruckuswireless.com/documents.
•Software upgrades are available at http://
support.ruckuswireless.com/software.
•Open source information is available at http://
opensource.ruckuswireless.com/open_source.
This Guide in Other Languages
•请从以下网站获得该指南的简体中文版 https://
support.ruckuswireless.com.
•Vous trouverez la version française de ce guide à l'adresse
suivante https://support.ruckuswireless.com.
•このガイドの日本語版は https://support.ruckuswireless.com で
ご覧ください。
•이 가이드의 한국어 버전은 웹 사이트 (https://
support.ruckuswireless.com) 에서 확인하시기 바랍니다.
•Veja a versão em português (Brasil) deste guia em https://
support.ruckuswireless.com.
•Puede ver la versión en español (América Latina) de esta guía
en https://support.ruckuswireless.com.
Package Contents
A complete Unleashed R320 installation package includes all of
the items listed below:
•Unleashed R320 Access Point
•One wall-mount anchor kit, including two 1" No. 8 steel pan
head Phillips sheet metal screws and wall-mount anchors.
•One external T-bar bracket (two unassembled parts)
•One unit removal pin
•Service Level Agreement/Limited Warranty Statement
•Declaration of Conformity
•Regulatory Statement
•This Quick Setup Guide
Unleashed Network Conguration
Setup Using the Unleashed Mobile App
To perform setup using the Unleashed Mobile App, download the
iOS or Android app from the app store.
1. As soon as the Unleashed AP is powered on and connected
to the local network, it boots up and begins broadcasting a
temporary unencrypted WLAN named “Congure.Me-
[xxxxxx]” from both radios.
2. Using your client’s Wi-Fi connection settings, select and
associate to the “Congure.Me-[xxxxxx]” WLAN.
3. Launch the app, and follow the on-screen instructions to
congure your Unleashed network(s).
FIGURE 2 Unleashed Mobile App for iOS and Android
FIGURE 3 Conguring Unleashed from the Mobile App
Setup Using a Web Browser
1. As soon as the Unleashed AP is powered on and connected
to the local network, it boots up and begins broadcasting a
temporary unencrypted WLAN named “Congure.Me-
[xxxxxx]” from both radios.
2. Using your client’s Wi-Fi connection settings, select and
associate to the “Congure.Me-[xxxxxx]” WLAN.
3. Launch a web browser and enter the following into the
browser’s URL bar: unleashed.ruckuswireless.com, and press
Enter.
4. You will be redirected to the Setup Wizard. Complete the
steps in the Setup Wizard and click Finish.
FIGURE 4 Complete the Setup Wizard to set up your
Unleashed network
5. Once the Setup Wizard is nished, a “Conguring system
settings and rebooting” progress screen appears. Wait until
the process is complete.
Copyright © 2018 ARRIS Enterprises LLC. All rights reserved. Page 1 of 4
Published December 2018, Part Number 800-71990-001 Rev A

6. Connect to the WLAN that you congured in the Setup
Wizard, and click OK to reconnect. You will be redirected to
the Unleashed login screen.
7. Enter your Admin Name and Password to login.
FIGURE 5 The Login page
8. Upon successful login you will be presented with the
Unleashed Dashboard, which displays an overview of your
Ruckus Unleashed network.
INSTALLING THE AP
The AP can be mounted on a at surface, on a drop-ceiling T-bar,
or on a pole or at surface. Refer to the following sections:
Mounting on a Flat Surface
The factory-supplied mounting screws and plastic wall anchors
allow you to attach the AP to a wall or ceiling.
1. Use the Mounting Template on the last page of this guide to
mark the locations for two drill holes on the mounting
surface.
2. Use a 4.75mm (3/16”) drill bit to drill holes approximately
25mm (1”) deep into the mounting surface.
3. Insert the factory-supplied anchors (A in the below gure)
and mounting screws (B) into the mounting surface, leaving
approximately 6 mm (1/4”) of the screw heads protruding
from the surface.
FIGURE 6 Mounting the AP on at surface
4. Place the AP onto the mounting screws so that the screw
heads enter the keyholes on the AP enclosure (C), and gently
press down on the AP until the locking tab in the upper AP
keyhole locks the AP onto the top mounting screw.
Mounting on a Drop-Ceiling T-Bar
The factory-supplied T-bar mounting assembly kit allows you to
attach the AP to recessed and ush drop-ceiling T-bars.
1. Position the studs on the bottom of the T-bar bracket (A in
the below gure) to the keyholes on the AP enclosure.
2. Slide the T-bar bracket away from the Ethernet ports on the
bottom of the AP until the AP retainer tab snaps into place,
trapping the T-bar bracket studs in the keyholes.
FIGURE 7 Attaching the T-bar bracket to the AP
3. Gently push the ceiling tiles, if present, up and out of the
way.
4. Position the T-bar bracket (A in the below gure) so its two
clasps grip one edge of the T-bar (B in the below gure).
Make sure that both clasps are gripping the T-bar.
5. Hold the AP in place and gently push the locking tab (C in the
below gure) until its clasp grips the other edge of the T-bar.
NOTE: Make sure that all three clasps are gripping the T-
bar!
Copyright © 2018 ARRIS Enterprises LLC. All rights reserved. Page 2 of 4
Published December 2018, Part Number 800-71990-001 Rev A

FIGURE 8 Attaching the AP and T-bar bracket with the
locking tab
When you are done, the AP is mounted.
Mounting the AP on a Flat Surface or Pole
Using the Optional Secure Mounting Bracket
The customer-ordered Ruckus secure mounting bracket kit
(ordering part number 902-0120-0000) includes a metal
mounting bracket and provides greater security when attaching
the AP to at surfaces (walls and ceilings) and to poles.
•If you are mounting the AP on a at surface, then you will also
need an electric drill with a 4.75mm (3/16”) drill bit, and the
four No. 6 zinc plated screws and plastic wall anchors included
with the kit.
•If you are mounting the AP on a truss or pole, then you will
also need the two customer-supplied stainless steel pipe
clamps.
Continue with the following:
1. If you are mounting the AP on a at surface, then use the
secure mounting bracket as a template to mark the locations
for four drill holes on the mounting surface. There are four
screw holes available on the secure mounting bracket.
Fasten the bracket to the at surface using four mounting
screws and plastic wall anchors and continue with Step 3 in
this task.
2. If you are mounting the AP on a pipe or pole, then feed the
two customer-supplied stainless steel clamps through the
slots on the secure mounting bracket. Use common hand
tools to tighten the clamps around the pipe or pole.
After the bracket is attached, continue with Step 3 in this
task.
FIGURE 9 Attaching the AP to the secure mounting
bracket
3. Insert the two studs on the secure mounting bracket (A) into
the keyholes on the bottom of the AP.
4. Slide the AP toward the Ethernet port until the locking tab in
the upper AP keyhole locks the AP onto the top mounting
bracket stud.
Troubleshooting
CAUTION! If required, you can reset the AP to its factory
default settings by using a straightened paper clip to press
and hold the reset button located between the POE IN and
12VDC ports, for six or more seconds. DO NOT DO THIS
UNLESS SO INSTRUCTED. (Doing this resets the AP IP address
to 192.168.0.1.)
NOTE: After a reset, you can access the internal AP web
interface using https://192.168.0.1. Your device must use any
other address from 192.168.0.2 through 192.168.0.254, with
subnet mask 255.255.255.0. The username is super, and the
password is sp-admin. Refer to the Outdoor Access Point User
Guide for information on conguring and operating the AP.
This document is available at https://
support.ruckuswireless.com.
© 2018 ARRIS Enterprises LLC. All rights reserved.
ARRIS, the ARRIS logo, Ruckus, Ruckus Wireless, the Ruckus logo, and
the Big Dog design are trademarks of ARRIS International plc and/or
its aliates. All other trademarks are the property of their respective
owners.
Copyright © 2018 ARRIS Enterprises LLC. All rights reserved. Page 3 of 4
Published December 2018, Part Number 800-71990-001 Rev A

Copyright © 2018 ARRIS Enterprises LLC. All rights reserved. Page 4 of 4
Published December 2018, Part Number 800-71990-001 Rev A