Arris VAP3400 User manual

VAP3400/3402
802.11ac Wireless Video Access Point

VAP3400/3402 802.11ac Wireless Video Access Point •User Guide ii
Contents
INSTALLATION AND OVERVIEW ....................................................... 1
About this Manual ................................................................................ 2
Box Contents........................................................................................ 2
Front Panel............................................................................................ 3
Rear Panels........................................................................................... 4
Installing Your VAP3400/3402 (Dual Units)............................................ 5
Step 1: Install the Access Point ....................................................... 5
Step 2: Install the Client .................................................................. 6
Installing Additional VAP Clients ........................................................... 8
TROUBLESHOOTING.......................................................................... 10
Solutions............................................................................................... 10
SAFETY AND COMPLIANCE .............................................................. 12
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises, Inc. Other trademarks and trade names may be used in this document to
refer to either the entities claiming the marks and the names of their products. ARRIS disclaims proprietary interest in the marks and names of
others.
©ARRIS Enterprises, Inc. 2014 All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make
any derivative work (such as translation, transformation, or adaptation) without written permission from ARRIS Enterprises, Inc. (“ARRIS”).
ARRIS reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of ARRIS to
provide notification of such revision or change.

VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 1
Installation and Overview
1
The VAP3400/3402 enables you to transmit multiple standard- and high-definition video streams throughout your
home wirelessly. You can enjoy a full range of video services and applications without having to run wires, lay
cables, or drill holes. The VAP3400/3402 uses one-button, Wi-Fi Protected Setup (WPS) technology to ensure
easy, reliable installation.
The VAP3400/3402 operates via two (or more) integrated units. You’ll dedicate one unit as the Access Point
and the other unit (or units) as its Client. When you connect a VAP to your home gateway, it auto-configures as
an Access Point. The Access Point streams content to the Client, which you’ll connect to a set-top in a different
location in your home. (The Client auto-configures as well when you connect it to the set-top.) The following
graphic illustrates this setup:

Installation and Overview
VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 2
About this Manual
This manual provides you with instructions on how to install your VAP3400/3402 video bridge. ARRIS designed
the VAP3400/3402 to install and integrate easily with your set-top box and home network. If you encounter any
difficulties during the installation process, refer to the Troubleshooting section at the end of this manual.
Box Contents
Your box should contain the following:
Single Unit Bundle (for additional Clients) Dual Unit Bundle (for initial installation)
One VAP3400/3402
connection kit
Two VAP3400/3402
connection kits
One Ethernet Cable Two Ethernet Cables
One Power Adapter Two Power Adapters

Installation and Overview
VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 3
Front Panel
1Power LED Green = The VAP is on
Cyan = The VAP is on standby
Off = The VAP is off or disconnected from its power source
2Wireless Link Quality
LED
Solid Green = Wireless quality is good
Flashing Green = No Client associated with Access Point (AP)
Solid Blue or Cyan = Wireless quality is poor
Off = No wireless connection, in Client mode or unit is off
3WPS Status LED Solid Green = Indicates that the WPS pairing was successful (will extinguish
in thirty seconds, after successful WPS pairing) on both the Access Point and
Client).
Solid Cyan = There is an error. Refer to “Troubleshooting” for more details.
Off = WPS between Access Point and Client was successful, or two minute
time out has occured
4WPS Button Establishes wireless connection to your home network.

Installation and Overview
VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 4
Rear Panels
Two Ports
(VAP3402)
Single Port
(VAP3400)
1Reset Button Resets the VAP to its default settings.
2Ethernet Port Connects to an Ethernet-equipped Gateway, computer, hub, or switch
using an RJ-45 cable connection.
3Power Jack Provides power to the VAP.
4Power Switch Turns the VAP on or off.

Installation and Overview
VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 5
Installing Your VAP3400/3402 (Dual Units)
Follow the instructions below to install your Access Point and Client.
Step 1: Install the Access Point
1. Connect one VAP unit to your home gateway using the provided Ethernet cable. Before you connect the
VAP, ensure the gateway is powered on.
2. After connecting the Ethernet cable check that the two Ethernet port LEDs are (1) solid green and (2)
blinking yellow
Note: While you are required to connect your VAP to a gateway to ensure the Access Point properly
streams video to the Client, the VAP’s extra Ethernet port (VAP3402 only) provides you with the option of
connecting other devices to the unit as well, such as computers and gaming consoles. Do not connect
both Ethernet ports to your gateway.
3. Connect the power adapter to the VAP, plug the adapter into a wall outlet and set the Power switch to the
ON position. You’ll see the Power LED on the unit’s front panel light green, indicating the unit is powered.
Only one connection
between gateway and
VAP required

Installation and Overview
VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 6
Step 2: Install the Client
1. Connect the second VAP unit to your set-top box with the provided Ethernet cable. Before you connect the
VAP, ensure your set-top box is powered on.
Note: While you are required to connect your VAP to a set-top box to ensure the Access Point properly
streams video to the Client, the VAP’s extra Ethernet port (VAP3402 only) provides you with the option of
connecting other devices to the unit as well, such as computers and gaming consoles.
2. Connect the power adapter to the VAP, plug the adapter into a wall outlet and set the Power switch to the
ON position. You’ll see the power LED on the unit’s front panel light green, indicating the unit is powered.

Installation and Overview
VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 7
3. Wait 90 seconds after powering the VAP, and then press and hold the WPS button on the front of the Client
for two seconds. After doing so, you will have two minutes to return to the Access Point and press and
hold its WPS button. Pressing the buttons on both units enables them to establish a wireless connection.
Note: After you press the WPS button, the WPS Status LED flashes green. If your connection is successful,
the LED will stop flashing, light solid green for approximately thirty seconds, and then extinguish. This is
a normal part of the process and does not mean you have lost your connection to the Access Point. If the
LED continues flashing or lights cyan, it indicates the unit has experienced an error. If this occurs, refer to
the Troubleshooting section.
4. The Client’s Wireless Link LED lights: . You have now established a secure wireless connection
between the Access Point and the Client. Check to ensure the Wireless Link LED lights, indicating the VAP
is functioning as a Client. You now can begin streaming video content to your set-top box or boxes.

Installation and Overview
VAP3400/3402 802.11ac Wireless Video Access Point •User Guide 8
Installing Additional VAP Clients
Once you’ve installed your Access Point to your home gateway and established a wireless connection with your
Client, you can install additional VAP Clients throughout your home. Follow the instructions below for each single
Client unit you wish to install.
1. Connect the VAP to your set-top box with the provided Ethernet cable. Before you connect the VAP, ensure
your set-top box is powered on.
Note: While you are required to connect your VAP to a set-top box to ensure it properly transfers video
throughout your home, the VAP’s extra Ethernet port (VAP 3402 only) provides you with the option of
connecting other devices to the unit as well, such as computers and gaming consoles.
2. Connect the power adapter to the VAP, plug the adapter into a wall outlet and set the Power switch to the
ON position. You’ll see the power LED on the unit’s front panel light green, indicating the unit is powered.