AT&T U-verse TV User manual

AT&T U-verse®
High Speed Internet
Wireless Gateway
Get started APPROXIMATE INSTALLATION TIME: 30 MINUTES
Before you beg n:
1. Check you se vice activation date.
Do not attempt to nstall your serv ce unt l 8pm
or later on the date prov ded to you by AT&T.
Th s date s also located on your pack ng sl p.
W reless Gateway
1 Power Cord
(Black)
| March 12
Hav ng trouble?
Many ssues can be resolved n two s mple steps:
1. Check you connections.
Ver fy that cables and cords on all dev ces are connected as spec f ed n steps 1A and 1B.
2a. Powe down, powe up.
Shut down your computer, and unplug the black power cord and any other dev ces from
the back of the W reless Gateway. Wa t 15 seconds and then plug dev ces back n, mak ng sure
the W reless Gateway’s Power l ght s on. You should see a sol d green Power l ght nd cat ng a
successful power connect on ( f the l ght s not on, try another electr cal outlet). Then turn your
computer back on.
2b. Wait fo blinking indicato lights.
Wa t for bl nk ng nd cator l ghts to turn sol d green (may take up to two m nutes), and
then attempt to access the Internet.
Spec f c Issues
I have a ho e security syste or health alar .
You w ll need to contact your home secur ty and/or
health alarm prov ders after complet ng all of the
nstallat on steps n th s gu de to ensure that the r
serv ces have not been affected.
My Power indicator light turns orange during the
power up sequence.
Don’t worry. Th s s a normal part of the power up
sequence — just remember not to unplug the power
cord or data cable when the l ght s st ll orange. At
the end of the sequence, the Broadband and
Serv ce nd cator l ghts w ll be sol d green.
Add t onal AT&T U-verse nformat on
Check out the Use Guide:
Now that you have successfully nstalled AT&T
U-verse Internet, check out the Internet User
Gu de for more nformat on about your ema l
and secur ty features. Th s gu de s also ava lable
onl ne at suppo t.att.com/use guides.
ATT110900762
Befo e installation:
Do not attempt to install you
se vices until 8pm o late on you
se vice activation date. You can
find this date on you packing slip.
2. Do you have a home secu ity system
o health ala m?
You w ll need to contact your home secur ty
and/or health alarm prov ders after complet ng
all of the nstallat on steps n th s gu de to ensure
that the r serv ces have not been affected.
Ethernet cable
Data cable
(color may vary)
Internet User Gu de
support mater als
Your 4-d g t passcode.
You rece ved a separate
letter conf rm ng the 4-d g t
passcode you des gnated
when plac ng your order
Pack ng sl p
CLICK!
15
SECONDS
Where can I go for further installation
assistance or to download the online
support tool?
For further nstallat on ass stance or to download
the onl ne support tool for features conf gurat on,
such as w reless network ng serv ce, go to
uve seactivation.att.com.
Every ti e I try to browse a Web page, I get a
essage saying “Detecting Proxy Settings.”
In Internet Explorer, under Tools > Internet Opt ons >
Connect ons > Sett ngs, uncheck any checked
boxes and cl ck OK.
Go online:
To manage your AT&T U-verse account,
go to att.com/uve secent al.
¿Habla español?
Para las guías en español, visitar
suppo t.att.com/use guides.
Need mo e help?
Go online: Visit att.com/uve sesuppo t.
Call us: Dial 1.800.288.2020 and ask for “U-verse technical support.”
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8pm
(HSIA iNID)
In the box:
Mater als needed to complete nstallat on
Cu ent home set up:
SELF-
INSTALLATION
GUIDE
!

PHONE LINE
LOCAL ETHERNET
RESET
POWER 2 3 4
1
Set up Approx mate t me: 5 m nutes
Locate your W reless Gateway.
Questions?
Go online: Visit att.com/uve sesuppo t.
Call us: Dial 1.800.288.2020 and ask for “U-verse technical support.”
To learn ore about the benefits and features of your U-verse service, visit att.com/u-ve se/newcustome .
A
B
13
Connect the Ethernet cable (dep cted n yellow below)
from the W reless Gateway’s Local Ethernet port to your
computer’s Ethernet port.
• Open your Internet browser (e.g., Internet
Explorer, Safar , etc.). The onl ne reg strat on
process w ll start automat cally to ass st you
n act vat ng your serv ce. If t does not, enter
lsreg.att.net nto your address bar.
• Cont nue w th onl ne reg strat on us ng the
4-d g t passcode you created when you
placed your order— t was ma led to you
separately for your reference.
Mandatory activation Approx mate t me: 15 m nutes
2
Adding other wireless devices
(optional) Approx mate t me: 10 m nutes
Wr te down your Network Name (SSID) and W reless Network
Key (WPA) to conf gure a w reless dev ce. Th s nformat on s
on the s de of your W reless Gateway. The Network Name
cons sts of “2WIRE” plus the last three d g ts of the W reless
Gateway’s ser al number. Be sure to record th s nformat on n
the form below.
Now configu e you wi eless netwo k:
• Go to your computer’s “W reless Network Sett ngs” and
refresh the network l st.
• Select your Network Name (SSID) from the l st. You may
need to scroll through the l st to f nd your SSID.
• Enter the 10-d g t W reless Network Key (WPA) n the
Password f eld to connect to your network.
Congratulations!
You should now be wirelessly connected to the Internet.
Stay connected on the go!
AT&T Wi-Fi Basic is included with your AT&T U-verse High Speed Internet
service, so you can access the Internet at thousands of AT&T Wi-Fi Hot
Spots across the country. Visit attwifi.com to learn ore.
Computer Ethernet Connect on
Ex st ng Data Cable connect on
prev ously nstalled by an AT&T
techn c an (may or may not be
plugged nto a phone jack).
W reless Gateway
(back panel)
Power Cord
Note! W reless Gateway
power cord must be
plugged nto a grounded
three-prong outlet.
Network Na e (SSID)
10-digit Wireless Network Key (WPA)
2WI RE
WPA