ATCOM A2SV Series User manual

A2SV Series Quick Start Guide
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A2SV Series Quick Start Guide
（A2SV-LW、 A2SV、 A2SV-W、 A2SV-PW）
Version：1.1
2021-11-12

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Content
A2SV Series Quick Start Guide .......................................................................................................................................... 1
1. Packaging ........................................................................................................................................................................ 3
2. Installation ....................................................................................................................................................................... 3
3. Power up ......................................................................................................................................................................... 9
4. Network Connection ..................................................................................................................................................... 10
5. Phone Configuration ..................................................................................................................................................... 11
6. Call function .................................................................................................................................................................. 12

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1. Packaging
In the packaging box, we can see one IP phone, one handset, one bracket, two wall-hung
brackets, one network cable, one handset cable, one USB power conversion cable and one
5V,2A power adapter.
(Note: A2SV uses 5V/1A, other models use 5V/2A)
2. Installation
2.1. Connecting port introduction
From as below picture show the connecting port and insert the standard Nano-SIM card
into the back cover way:
(Note: please don’t plug in and off Nano card when the phone connected power)
2.2. Keypad introduction,
Please check the following picture:

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2.3 Installation instruction
2.3.1 Stand bracket installation instruction
A. Bottom up the IP phone and press one-side joints of stand
bracket into the slot as below:

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B. Press the other side joints into the slot according to the direction of the arrow:
C. After installation, the picture is as below:
D. Remove the stand bracket:
Push the spring joint of stand and pull the stand according to the direction of the
arrow. When the joints are pulled out of the slot, you can take off the stand
bracket

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2.3.2 Wall-hung Installation
A. Bottom up the IP phone and press one-side joints of wall-hung stand bracket into
the slot as the picture below:

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B. Press the other side joints into the slot according to the direction of the arrow
C. After install the wall-hung stand bracket, press one-side joints of stand bracket
into the slot, please refer to the picture as below:

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D. Press the other side joints into the slot according to the direction of the arrow
E. Knock in nails or screws on the wall according to the proportion of the distance
between the hanging holes as below:

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F. It is the right picture after fixing the stand bracket below:
G. Disassemble the stand bracket:
Push the spring joint of stand and pull the stand according to the direction of the
arrow. According to the direction of the arrow:
3. Power up
3.1. Connect to DC 5V/2A power adapter (Note: A2SV uses 5V/1A, other models use 5V/2A)
3.2. The status indicator will be on during power-on, and the Welcome dialog will appear on
the LCD.
3.3. After boot up finished, User can select the Language and time zone manually, and LTE

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setting.
3.4. If the PIN code is enabled on the SIM card, after entering the standby interface, you will
be asked to enter the PIN code.
According to the network service provide requirement: you need to enter the correct PIN
code within three times. Otherwise, the card will be automatically locked and the PUK
code will be prompted to unlock.
3.5. If the SIM card need input APN code, you can press Menu → Setting → Advanced
Setting → Network → APN setting, choose “Enable” custom APN, and press
Navigate down button to input APN account info.
4. Network Connection
4.1. Connect to LTE network
The phone insert the SIM card, and get the LTE or 3G network after the phone power on.
When the phone is successfully connected to the network, the LCD would appear the icon
.
4.2. Connect to Wi-Fi network (the phone must support Wi-Fi model)
4.2.1 Wi-Fi hotspot (Wi-Fi AP) mode
The phone turns on the Wi-Fi hotspot (Wi-Fi AP) function by default, the LCD would
appear the icon .
The initial SSID and password of the hotspot can be viewed on the sticker on the phone

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back cover.
Please press Menu→Wi-Fi Settings→ Hotspot, you can choose to turn on or off the
hotspot, and press the down navigation key to view or modify the initial name and
password.
4.2.2 Wi-Fi network card mode
Please press Menu→Wi-Fi Settings→WLAN, select the Wi-Fi SSID and input the
password, then press the Connect button, the phone would connect the Wi-Fi and the LCD
would show the icon
(Note: Hotspot and Wi-Fi function cannot be used at the same time)
4.3. LAN port instructions (the phone need to support the LAN port model)
When the phone is on an LTE network or connecting the Wi-Fi WLAN, the LAN port
supports the routing feature, and other devices can get the network by connecting to the
phone LAN port.
5. Phone Configuration
5.1. Configuration via WEB
5.1.1 Access the phone WEB via LAN port or Wi-Fi hotspot
After the computer obtains the network through the LAN port or Wi-Fi hotspot, then
enter the phone's internal default IP address 192.168.255.1 in the browser to access
the Web.
5.1.2 Access WEB via Wi-Fi WLAN mode
On the phone LCD status, press the status (√) button → press the navigation
down button to view the current Wi-Fi IP address, then enter the IP address, and
access the Web.
5.1.3 In the web interface, enter the default user name and password to login
User Name Password Description
admin admin For Administrators
user user For General Users

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5.2. Configuration via LCD
On the phone LCD status, press the Menu button, enter the Main Menu mode to
configure the phone feature.
6. Call function
6.1 Model description
The phone is divided into a version that supports SIP calls, a version that supports VoLTE
calls, and a version that supports SIP and VoLTE dual-mode calls. Users need to confirm
with the sales the call modes.
6.2 VoLTE call (need to support VoLTE model)
1) The SIM card needs to support VoLTE.
2) The default call mode is used VoLTE
3) The phone support VoLTE call also support 2G and 3G models
6.3 SIP call (need to support SIP call model)
Register a SIP account through the Web or LCD. After the registration is successful, you
can use the SIP account to make SIP calls.
6.3.1. WEB configuration
Refer to Section 5.1 above to access the phone web, click the Account→Basics, and
then configure phone accounts
6.3.2. LCD configuration
Press Menu →Settings →Advanced Settings (default password is admin) →

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Account, then input the phone account information
6.4 Precautions for the SIP and VoLTE dual-mode models
1) When the phone makes a call, the default is to use the VoLTE mode.
If you need to switch the SIP mode, you can press the navigation left and right
buttons to switch the default call mode or press the Line button to select the SIP
account and make the call.
2) When the phone is in a call, there is a new incoming call, you can press Hold button
to hold the current call and then answer the new call.
After hanging up the new call, press Hold to resume the current call.