ATCOM AT800 Series User manual

AT800DP is ATCOM professional IP phone designed for call center agent with HD voice quality,
it has been the world 1st IP-based CTI phone and widely compatible with worldwide mainstream
CTI platform. Users can get all the functions of the standard desktop IP phone but easier to use,
and to convenient for CTI agency, register/exit key and 7 programmable keys are equiped on it.
AT800/AT800P/AT800D/AT800DP
Professional design for Call Center agent
128 x 32 pixel LCD with blacklit
4 softkeys
Single SIP accounts
HD voice
PoE support
Multi-language
Concise appearance and Small size
Copyright © 1998-2013 ATCOM Technology co., LTD. ALL Rights Reserved Page 1 of 2
AT800 Series CTI IP phone are a concise and small-size design, absolutely with reliable performance,
which releases more desktop space for Call Center agent.
HD Voice
AT800 Series IP phone support HD voice, enable calls with HD voice quality that make it seem like
you're face-to-face communicating with the other party.
Easy Configuration
AT800 series CTI IP phone are supported Auto Provisioning by TFTP / FTP / HTTP / PnP,which
make installer configure and maintain all phones easier and more conveniently.
Compatible with a wide range of devices
AT800/AT800P/AT800D/AT800DP have been validated by Asterisk and Broadsoft, can be
compatible with a wide range of devices to meet customer’s need.

AT800/AT800P/AT800D/AT800DP
Display Features
ATCOM TECHNOLOGY CO.,LTD
Add:A2F,Block 3 Huangguan Technology Park,#21 Tairan 9th Rd,Futian,Shenzhen,China
Tel:[phone] Email:[email protected]
www.atcom.cn Page 2 of 2
LCD Display:128 x 32 dot
matrix LCD screen
LCD Contrast:8 levels
LCD Backlight:Yes
SIP Features
SIP Accounts:1
SIP Compatibility:SIP v1
(RFC2543), v2 (RFC3261),
Asterisk,Broadsoft,
ATCOM IP PBX
Audio Features
Ringtones:4+2 user define
Ringer Volume:8 levels + off
Audio Codec:G.711(A/μ),G.722
(Wideband),G.726,G.729AB,
iLBC,G.723
Install Option
Desk Mount:Yes
Wall Mount:Yes
Keys Features
Programmable Keys:0
Features Keys:4 features keys
(Mute, Headset, hands-free
speakerphone, Message)
Volume Control Keys:2
Software Features
Phone Book (Entries):100
Call Log Entries:50 Dialed calls
+ 50 Answered Calls + 50 Missed
calls
Conferncing:3 parties
Music On Hold:Supplied by Host
Service (PBX/SIP Server)
Phone Basic Functions:One-Touch
Speed Dial, RedialCall Forward,
Call Waiting, Call Transfer, Call
Hold, Call Return Mute, Auto
answer, DND Call History: Dialed
/Received/Missed Direct IP Call
without SIP Proxy Hotline / Dail
PlanSet Date/Time Manually or
Automatically
Phone Functions with IP PBX:
Anonymous Call, Anonymous Call
Rejection DND & Forward
Synchronization Message Waiting
Indicator (MWI) Voice Mail,Call
Park, Call Pickup Intercom, Paging,
Music on Hold Call Recording
Network Features
IP Version:IPv4
IP Assignment:Yes ( Static
/ DHCP / PPPoE )
DNS:Yes (Primary and
Secondary DNS supported)
HTTP:Yes
SNTP Client:Yes
VLAN (802.1Q):Yes
QoS (DiffServ):Yes
VPN:Yes (L2TP VPN
supported)
NAT Transverse:Yes (STUN
mode)
Security:Yes (SRTP / TLS
supported)
Configuration and Management
Plug & Play Configuration:
Server based configuration
Manual Configuration:Internal
Web Configurator, Local (LCD
based) network Configuration
Auto Provision:TFTP / FTP /
HTTP / PnP
Others
Ethernet Ports:2 10 / 100 Mbps
PoE (Power over Ethernet):
IEEE 802.3af Class 2 standard
compliant
Headset Jack:1 RJ9
Handset Jack:1 RJ9
Power adapter Jack:3.5mm,DC
12V,500mA
Interface
Power Consumption:5W
Operating Humidity:10 - 90%
Operating Environment:
0°C - 45°C (32°F - 113°F)
Dimension (Width x Depth x
Height):9.9 x 8.7 x12.1
0.25Kg