ATCOM AT-320 H323 User manual

AT-320 H323 Phone User Manual (V1.39)
AT-320 H323 Phone User Manual
¾ AT-320 H323 phone Appearance Introduction:.................................................................... 2
¾ Function Keys of AT-320 H323 Phone Introduction ............................................................... 2
¾ Features .................................................................................................................................. 3
¾ Standard and Protocol ............................................................................................................ 3
¾ Operating requirements ..........................................................................................................4
¾ Electric requirements.............................................................................................................. 4
¾ Size.......................................................................................................................................... 4
¾ Installation.............................................................................................................................. 5
¾ Configuration.......................................................................................................................... 5
¾ Phone Keypad set ................................................................................................................... 5
¾ Configured by WEB ................................................................................................................ 9
¾ Configured by PalmTool ....................................................................................................... 22
¾ Telnet Configuration ............................................................................................................. 22
¾ Upgrade AT-320 H323 phone............................................................................................. 38
¾ Usage of the phone ............................................................................................................... 39

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¾AT-320 H323 phone Appearance Introduction:
●AT-320 H323 Phone Front Illustration (Refer to Fig 1.1):
Fig 1.1 AT-320 H323 Phone Front Illustration
¾Function Keys of AT-320 H323 Phone Introduction:
Keys Function
LOCIP/SET With handset hung, press this key to get local IP address of the phone
MISCAL With handset hung, press this key to review missed number
ANSCAL With handset hung, press this key to review received number
SPEED Speed dial
NUMBER With handset hung, press this key to get phone number
DIACAL With handset hung, press this key to review dialed number
SERIP The gatekeeper ip
REDIAL/EXIT
While reviewing missed, received or dialed number, press this key to dial current
number
SPEAKER/OK Press this key to have a call without lifting the handset

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VOL+ Increase the volumes of handset or speaker; turn over the record backward
VOL- Decrease the volumes of handset or speaker; turn over the record forward
¾Features
¾Hardware
●Main chip—PA1688 50MHz
●Data Memory—2MB SDRAM
●Program Memory—1or 2 MB Flash memory
●Ethernet Jack—1/2 10/100M jacks
●AC/DC adapter—Input AC100--- 230VOutput 9V DC, 1A
¾Software
●DHCP support for LAN or Cable modem
●PPPoE support for ADSL or Cable modem
●Set phone by HTTP web browser or Telnet
●Upgrade by FTP
●Support major G.7XX ;GSM610 audio codec
●VAD(Voice active detect)
●CNG (Comfort noise generation)
●Dynamic voice jitter buffer
●G.167/165 compliant 16ms echo cancellation
●Tone generation and Local DTMF re-generation according with ITU-T
●E.164 dial plan and customized dial rules
●100 entries for speed dial
●80 entries each for missed calls, answered calls and dialed calls
●Adjustable volume for both handset and speaker
●Voice prompt
●Hotline
●Support adjustable user password and super password
¾Standard and Protocol
AT-320 H323 Phone supports following standard and protocol:

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●IEEE 802.3 /802.3 u 10 Base T / 100Base TX
●Major G.7XX; GSM610 audio codec
●H.323 V4
●TCP/IP: Internet transfer and control protocol
●RTP: Real-time Transport Protocol
●RTCPReal-time Control Protocol
●VAD/CNG save bandwidth
●DHCPDynamic Host Configuration Protocol
●PPPoEPPP Protocol over Ethernet
●DNSDomain Name Server
●TelnetInternet's remote login protocol
●FTPFile Transfer protocol
●TFTPFile Transfer protocol (optional)
●HTTPHyper Text Transfer protocol
●Build in H.323 proxy
¾Operating requirements:
●Operation temperature: 0 to 50° C (32° to 122° F)
●Storage temperature: -30° to 65° C (-22° to 149° F)
●Humidity: 10 to 90% no dew
¾Electric requirements:
●Voltage: 9V~24V
●Power adapter: output DC 12V/450mA
●Network interface:1/2X RJ-45 Ethernet Connectors
¾Size
200 x 195 x 87 mm (L x W x H)

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¾Installation:
1 Connect handset to base: insert handset cord into handset cord jack at the left side
of the base.
2 Connect IP phone to Internet: plug the RJ-45 Ethernet cable into the Ethernet Jack.
Plug the other end of the cable into HUB. Refer to Fig 2.2 please.
Power on IP phone: plug the power cord adapter into the Power Jack. Then plug the
other end of the power cord adapter into the appropriate wall outlet.
¾Configuration
Four different ways can be used to configure AT-320 H323 phone: phone
keypad, web browser, Telnet commands and PalmTool configuration tool on
computer.
¾Phone Keypad setup
●Function Keys Introduction: When using keypad and LCD to configure the
settings of IP phone, following keys will be used:
Keys Function Keys Function
LOCIP/SET Enter setting mode SPEAKER/OK Enter submenu; confirm change
VOL Turn over menu
backward VOL - Turn over menu forward; move cursor backward
NUMBERS Modify values REDIAL/EXIT Exit current menu; exit setting mode
●Enter into settingsPlease Inputting the phone password on the keypad (If the debug
isn’t 0,the original password is 1234; If the debug is O, please use super password
1234567878)  then press # for a while until there is Password stated on the
LCD , Please input the phone password again and press to
confirm. You successfully enter into settings.
Password
#

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Refer to above operation; you can reach any menu to modify any value. Please refer
to following structure illustrations to learn the values of each menu item. As for the
meaning of each item and value, please refer to Web Browser Setting chapter.
●Menu Structure:
O
K

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¾Configured by WEB
Double click icon to open the IE browser. Input the IP address of the phone
into address bar ( ), and then input password of the
phone into the following page. Default password 1234 is ordinary password and
super password is 12345678. With Debug set 0[disable], please input super
password; while Debug is not set as 0[disable], please input ordinary password.
Then click button. The following configured page wills popup. Refer
to Fig 3.1 please.
Fig 3.1 Http Setting
Network Setting

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Fig 3.2 Network Setting
●iptype: Set how IP phone gets relevant network parameters by selecting
corresponding item from drop down list.
static ip: Select this item to authorize users set IP address, subnet mask and
router IP address of IP phone manually.
dhcp: Select this item to enable DHCP mode. With this system, your LAN or
router automatically assigns all the required network parameters to any device
connected to it when the device log on. AT-320 IP phone is shipped from the
factory with DHCP on. So, if you’re LAN or router is configured to use DHCP
addressing, the IP phone’s LAN parameters will automatically be configured as
soon as it is connected to the LAN or router and powered up.
pppoeThose ADSL and Cable Modem users please select this item for it is a
protocol especially designed for them. With this system, ADSL ISP
automatically assigns all the required IP parameters to any device connected to
it when the device log on.
modemIf the IP phone used with modem, please select this item to get
relevant network parameters auto. Then please fill ID and pin into ppp id and
ppppin fields.
●ppp id: With pppoe or modem selected in iptype drop down list, please enter
the user name here.

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●ppp pin: With pppoe or modem selected in iptype drop down list, please enter
the password here.
●local ip: With static ip selected in iptype drop down list, please enter IP address
of IP phone here.
●subnet mask: With static ip selected in iptype drop down list, please enter
subnet mask of IP phone here.
●router ip: With static ip selected in iptype drop down list, please enter router IP
address of IP phone here.
●dns: With static ip selected in iptype drop down list, please enter IP address of
DNS server here.
●dns 2: With static ip selected in iptype drop down list, please enter IP address of
backup DNS server here.
●mac: MAC address is the physical address supplied by the Ethernet NIC.
AT-320 phone is shipped from the factory with a unique algorism MAC
address printed on the back of the base.
Protocol Setting
Fig 3.3 Protocol Setting

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●use service: Enable/disable service by checking/clearing this box.
To make calls through gatekeeper, please check this box; otherwise, phone can
only make IP-to IP calls or calls through gateway.
●register ttl : IP phone will send a keep-alive registration message to H323
gatekeeper every “register ttl” seconds. The value range is 10-65535. Default is
60.
●jitter size : Set buffer size of RTP package. The value range is 0-32.
●service type: This option is used to accommodate the miscellaneous
requirements of the system providers. When IP phone is connected to these
systems, please select the corresponding service type.
Common: no special requirements
Mediaring: use Mediaring prepaid card
Etalk: use etalk prepaid card. When this is selected, please select
“dialnum” from the “Use dialplan” list box and put “00” into “dial
number”.
Auvtech: use Auvtech’s H.323 system. When connected with Auvtech’s
system, please select “auvtech” from the “nat traversal
” list box, select “account” from the “local type” list box.
Subcentrex: Use Subcentrex’s H.323 system
Ringtec: Use Ringtec’s H.323 system. When this is selected, please select
“dialnum” from the “Use dialplan” list box and put Ringtec account into
“dial number”.
Smartcon: Use Smartcon’s H.323 system
Dda: Use Dda’s H.323 system
Vida: Use Vida’s H.323 system
Citron: Use Citron’s H.323 system
Asiasoft: Use Asiasoft’s H.323 system
Huawei: Use Huawei’s H.323 system

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Asiainfo: Use Asiainfo’s H.323 system
Lucent: Use Lucent’s H.323 system
IPN: Use IPN’s H.323 system
Yiyang: Use Yiyang’s H.323 system
Thinker: Use Thinker’s H.323 system
Suntek: Use Suntek’s H.323 system
●service addr, service id: Please put the URI (domain name/IP address : service
port) of the server into “service addr”. When the default service port is used, “:
service port” can be omitted.
If “use service” is checked, please put the URI of gatekeeper into “service
addr” .The default service port is 1719. If the gatekeeper has a GKID, please put
it into “service id”.
If “use service” is not checked, to make calls through gateway, please put the URI
of the gateway into “service addr”. To make IP-to-IP call, please clear this field.
In both cases, the default service port is 1720.
●nat traversal: When the IP phone with private IP address need communicate
with other IP phones in a different LAN or on Internet, please select an item from
dropdown list to set the proxy used by the phone.
disable: Select this item when the log in server and IP phone in the same
LAN, or the log in system supports the IP phone working behind the LAN.
enable: When the system does not support IP phone working behind the
LAN, please select this item to search public IP address of the NAT device.
With this item selected, “nat addr”field will be activated. Besides, port
mapping (port forwarding) needs to be properly set up on NAT device.
citron: With Citron private protocol used, select this item to fit into the
GnuGK system transferring the voice and signal by router.
auvtech: Select this item with Auvtech private system used.
vida: Select this item with Vida private system used.
aivgr: Select this item with aivgr private system used.

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●nat addr: When “nat traversal” is set to “enable”, please put the domain name
of the servers ( These web server helps to find out the public IP of the IP phone)
into “nat addr”, such as www.whatismyip.com.
●nat ttl: When IP phone sit behind a NAT device, it will send packets to server
every “nat ttl” seconds to keep the port mapping on the NAT device alive. “nat
ttl” is an integer between 10 and 65535 .default value is 20.
●phone number: The local phone number or username of this phone, usually is
allocated by system.
●account: While calling card is set, please type the account of chosen card into
this field; while md5 account item selected in local type dropdown list, enter ID
here; while account is selected in local type dropdown list, enter H323 ID here.
While prefix item selected in use dialplan dropdown list, enter language
indicating number, card number and # here, such as 14589653185.
●pin: W hile calling card is set, please type the password of chosen card into this
field; while md5 account item selected in local type dropdown list, enter
password here. While prefix item selected in use dialplan dropdown list, enter
password and # here, such as 3185.
●register port: The local UDP port registered with server to accept incoming
handshaking messages. any number between 1024 and 65535 is acceptable.
●signal port: This port is Q.931 port using TCP protocol, can be any number
between 1024 and 65535.
●control port: This port is H.245 port using TCP protocol, can be any number
between 1024 and 65535.
●dtmf: Set DTMF signal sending way by selecting control string, inband audio,
signal keypad or rfc 2833 from list box.
●dtmf payload : When DTMF select rfc 2833.This parameter can be used
indicating type of RTP payload type. The value can be use integer 96-101.
●rtp port: RTP port is the port transferring and receiving voice packets using
UDP protocol. This is an even number between 1024 and 65535, can’t be the
same as “register port”.
●local type: This parameter refers to how IP phone authenticate itself to the
gatekeeper. The meaning of each item is as follow:

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phone number: Use phone number as E.164 and H323 ID to login the GK.
account: Use phone number as E.164 and designated H323 ID filled in
account field as H323 ID to login GK.
auto: use support automated negotiate authentication account and pin about
MD5 or CAT .
md5: use MD5 authentication account and pin.
cat: use CAT authentication account and pin.
sha1: use SHA1 authentication account and pin.
●call type: Set call type by selecting the items in drop down list.
normal: Call out in normal way by selecting this item.
advanced: Call out in faststart and tunneling way by selecting this item. It is a
recommended way with H323 protocol used.
●rtp tos: Set the TOS field of the IP header of the RTP packets. The bigger this
value is 0, the higher priority the packet is .
phone settings:
Fig 3.4 Phone Setting
●use dialplan: Set whether use dial plan or use dial number by selecting the
corresponding item in drop down list.

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disable: Do not use dial plan or dial number by selecting this item.
enable: Use dial plan by selecting this item.
dialnum: Use dial number by selecting this item. With this item selected,
please enter the dial prefix into dial number field.
prefix: Use 179XX service by selecting this item.
Hotline: Use Hotline function by selecting this item. With this item selected,
please enter the hotline number into dial number field.
Note With 179xx service used, please set as follows: fill call prefix into dial number
field, such as 17930; type; language indicating number, card number and # into
account field; fill password and # into pin field.
●dial number: With dialnum selected in use dialplan drop down list, please
enter the dial prefix into this field according to requirement of log in server. For
example, with eTalk card used, enter 00 here.
●ddd code: With enable or dialnum selected in use dialplan drop down list, set
area code according to E.164 dial rule. For example, Beiing 10; Shanghai 21.
●idd code: With enable or dialnum selected in use dialplan drop down list, set
country code according to E.164 dial rule. For example, China 86; U.S.A .1.
●idd prefix: With enable or dialnum selected in use dialplan drop down list,
set international call prefix according to E.164 dial rule, such as 00.
●ddd prefix: With enable or dialnum selected in use dialplan drop down list,
set long distance call prefix according to E.164 dial rule, such as 0.
Note With dialnum seletcted in use dialplan drop down list, you can also set dddcode,

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iddcode, iddprefix and dddprefix according to requirement of system.
●innerline: Enable/disable innerline call by selecting corresponding items from
dropdown list.
disable: Disable call innerline by selecting this item.
enable: enable call innerline by selecting this item.
●local prefix: With enable selected in innerline dropdown list, please fill the
number switching to local call, such as 0.
●nonlocal prefix: With enable selected in innerline dropdown list, please fill the
number switching to long-distance call, such as 9.
●ring type: Set ring type by selecting corresponding item from drop down list.
dtmf 0-9: Set ring as ordinary rings in different frequency
not disturb: Set the phone do not ring by selecting this item.
pcmring: Set ring as music shipped from factory by selecting this item.
user defineSet ring as music saved by user by selecting this item.
●Use digitmap: Enable/disable digit map by checking/unchecking the box.
●Call waiting: Enable/disable call waiting by checking/unchecking the box.
●forward number: Enter receiving forwarded calls phone number into this field;
If the IP phone used with modem, with modem item selected in iptype list box,
and then fill ISP number into this field.
●fwd poweroff: Forward calls if power off by checking this box. Please enter
receiving forwarded calls phone number into fwd number field.

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●fwd noanswer: Forward calls without replying by checking this box. Please
enter receiving forwarded calls phone number into fwd number field.
●fwd always: Forward all calls by checking this box. Please enter receiving
forwarded calls phone number into fwd number field.
●fwd busy: Forward calls if busy by checking this box. Please enter receiving
forwarded calls phone number into fwd number field.
●answer: Enter a number from 0 through 60 to set the entries of the seconds
before the phone answer the call auto or forward the calls.
Audio settings:
Fig 3.5 Audio Setting
●vad: Enable/disable VAD (voice activity detection).
●agc: Enable/disable AGC.
●aec: Enable/disable VEC.
●codec1: Set the priority 1of the audio compression algorithm. The options are
g729g7231g711ug711a and gsm.
●codec2: Set the priority 2of the audio compression algorithm. The options are
g729g7231g711ug711a and gsm.
●codec3: Set the priority 3of the audio compression algorithm. The options are
g729g7231g711ug711a and gsm.
●codec4: Set the priority 4of the audio compression algorithm. The options are
g729g7231g711ug711a and gsm.
●codec5: Set the priority 5of the audio compression algorithm. The options are

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g729g7231g711ug711a and gsm.
●g.723.1 high rate: enable/disable g.723.1 high rate. G.723.1 high rate is 6.3kbps,
low rate is 5.3kbps.
●audio frame: Set audio frames in RTP package. Minimum is 1 and maximum is
8.
●handset in: Drag the slider to adjust the volume of handset input. Drag it to the
left to reduce the volume; while drag it to the right to increase the volume.
●handset out: Drag the slider to adjust the volume of handset output. Drag it to
the left to reduce the volume; while drag it to the right to increase the volume.
●speaker out: Drag the slider to adjust the volume of handfree output. Drag it to
the left to reduce the volume; while drag it to the right to increase the volume.
Other settings:
Fig 3.6 Other Setting
●password: Set the password of the phone. (Default password is 1234).
●super password: Set the super password of the phone.(Default super password
is 12345678).
●debug: Set the debug level of the phone.
disable: Disable output the debug message by selecting this item.
output: Output the operation information to the window, such as register,
input by selecting this item.
output all: Output all debug information and data in test window by

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selecting this item.
remote debug: Save the debug information in SDRAM of IP phone by
selecting this item.
no check: Disable checking firmware tags when upgrading. This is not
suggested, because it will increase the risk of upgrading the wrong firmware
into the phone.
●upgrade addr: Put IP address or domain name obtained by ISP of FTP server
supplying upgrade program into this field.
●nts ip: Fill IP address of time server here.
●use daylight: Enable/disable daylight.
●timezone: Select correct time zone in list box.
When debug set as 0[disable], if input ordinary password (default one is 1234), then
following page will pop up after clicking . And only those parameters can
be modified.