ATCOM AT-323 User manual

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Shenzhen ATCOM Co., Ltd.
ATCOM IP Net Phone User Manual
Shenzhen ATCOM CO.,Ltd.

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
Shenzhen ATCOM Co., Ltd. 2
Index
 Breif Introduction of ATCOM IP phone ......................................................................... 3
 Suitable Uses of ATCOM IP phone ................................................................................... 3
 ATCOM IP phone Appearance Introduction: ................................................................. 4
 Function Keys of ATCOM IP Phone Introduction (Normal State) ........................... 4
 Features ................................................................................................................................5
 Standard and Protocol ...................................................................................................... 5
 Operating requirements .................................................................................................... 6
 Electric requirements ...................................................................................................... 6
 Size ........................................................................................................................................ 7
 Installation ........................................................................................................................ 7
 Configuration ...................................................................................................................... 7
 Phone Keypad set ................................................................................................................ 7
 Configured by WEB ............................................................................................................ 13
 Configured by PalmTool .................................................................................................. 29
 Telnet Configuration ...................................................................................................... 30
 Upgrade ATCOM IP phone ................................................................................................ 47
 Usage of the phone .......................................................................................................... 47

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 Breif Introduction of ATCOM IP phone
IP is abbreviation of Internet Protocol. An IP phone is a telephone
transporting voice using grouping data package of IP protocol. The
networking using IP protocol such as LAN within the enterprise, LAN
within a city and Internet work all support using IP phone.
The mostly significant features of IP phone is transporting voice
message over data communication network at an extremely low price with
excellent sound quality. Using IP phone, you will save dramatically
on international calls and long distance calls.
ATCOM series IP net phone uses unique generalized outline and inner
line modes. It functions much like an ordinary telephone switching
between inner line and out line, so it supplies great conveniences to
the users. When ATCOM series IP net phone is in generalized inner line
mode, it can call another ATCOM series IP net phone worldwide free.
When ATCOM series IP net phone is in generalized out line mode, it
can places calls to ordinary telephones worldwide at a dramatically
low price, because ATCOM series IP net phone supports using prepaid
card supplied by ISP such as Net2phone or eTalk. Moreover, it possesses
excellent sound quality just like ordinary phones. ATCOM phone has 2X16
English LCD and supports being set by keypad.
 Suitable Uses of ATCOM IP phone
ATCOM IP Phone is the ideal choice for those who always place
international or long distance calls. If two parties both use ATCOM
serial IP Phone, they can communicate with each other even free.
●Telecom Service Provider and Internet Phone Service Provider;
●Foreign capital or joint venture companies; offices,
representative offices or agencies of foreign companies in China;
●Abroad hotel（Can be arranged at guest rooms or commercial central）；
●Large enterprises, multinational enterprise(Used for
international call and long distance call)
●Middle and small enterprise with import or export business, abroad
travel agencies; study abroad or immigrant mid-agencies;
●Departments relating with international affairs, such as foreign

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
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trade department, association for friendship with foreign
countries, turnvereins, athenaeums, foreign experts bureau and
other departments involving foreign affairs
●Colleges and study institutions, such as dorm for abroad students,
professors with close connection with foreign countries;
●Families or persons with close connection with foreign countries,
such as foreigners in China and those who prepare the study abroad
 ATCOM IP phone Appearance Introduction:
●ATCOM IP Phone Front Illustration
 Function Keys of ATCOM IP Phone Introduction (Normal State):
Keys Function
LocaIP With handset hung, press this key to get local IP address of the phone
MisCal With handset hung, press this key to review missed number
Mask The subnet mask of the ip phone
RouIP The gateway ip address
AnsCal With handset hung, press this key to review received number
Speed Speed dial
Number With handset hung, press this key to get phone number
DiaCal With handset hung, press this key to review dialed number
Mem Save speed dial number
SerIP The gatekeeper ip
Redial While reviewing missed, received or dialed number, press this key to dial current number

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
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Speaker Press this key to have a call without lifting the handset
Volume+ Increase the volumes of handset or speaker; turn over the record backward
Volume- Decrease the volumes of handset or speaker; turn over the record forward
Keypad With handset picked or pressing speaker, press this key to dial number
 Features
 Hardware
●Main chip—pa1688 50MHz
●Data Memory—2MB SDRAM
●Program Memory—1 MB Flash memory
●Ethernet Jack—1/2 10/100M jacks
●AC/DC adapter—Input AC 230V，Output 7.5V DC, 0.8A
 Software
●DHCP support for LAN or Cable modem
●PPPoE support for ADSL or Cable modem
●Set phone by HTTP web browser (IE6.0) or Telnet
●Upgrade by FTP
●Support major G.7XX and gsm610 audio codec
●Dynamic voice test
●CNG (Comfort noise generation)
●Dynamic voice jitter buffer
●G.168/165 compliant 16ms echo cancellation
●Tone generation and Local DTMF re-generation according with ITU-T
●E.164 dial plan and customized dial rules
●100 entries for quick dial
●80 entries each for missed calls, answered calls and dialed calls
●Adjustable volume for both handset and speaker
●Voice prompt
 Standard and Protocol
ATCOM IP Phone supports following standard and protocol:

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
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●IEEE 802.3 /802.3 u 10 Base T / 100Base TX
●Major G.7XX and gsm610 audio codec
●H.323 V4
●MGCP RFC2705
●SIP RFC2543
●Net2phone private protocol
●TCP/IP: Internet transfer and control protocol
●RTP: Real-time Transport Protocol
●RTCP：Real-time Control Protocol
●VAD/CNG save band with
●DHCP：Dynamic Host Configuration Protocol
●PPPoE：Point to Point Protocol over Ethernet
●DNS：Domain Name Server
●Telnet：Internet's remote login protocol
●FTP：File Transfer protocol
●HTTP：Hyper Text Transfer protocol
●Build in H.323 proxy
 Operating requirements:
●Operation temperature: 0 to 50°C (32°to 122°F)
●Storage temperature: -30°to 65°C (-22°to 149°F)
●Humidity: 10 to 90% no dew
 Electric requirements:
●Voltage: 7.5V DC
●Power: 5 W (max.)
●Power adapter: AC/DC input 100-220V，output 7.5V 0.8A
●Network interface:1/2X RJ-45 Ethernet Connectors

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 Size：
198 x 176 x 60 mm (L x W x H)
 Installation:
1．Connect handset to base: insert handset cord into handset cord jack
at the left side of the base.
2．Connect IP phone to Internet: plug the RJ-45 Ethernet cable into the
Ethernet Jack. Plug the other end of the cable into HUB.
3．Power on IP phone: plug the power cord adapter into the Power Jack. Then
plug the other end of the power cord adapter into the appropriate wall
outlet.
 Configuration
Four different ways can be used to configure ATCOM IP phone: phone
keypad set; web browser, Telnet commands and PalmTool configuration on
computer.
 Phone Keypad se
●Function Keys Introduction: While using keypad and LCD to configure
the setting of IP phone, following keys will be used:
Keys Function Keys Function
LocaIP Enter change mode Speaker Enter submenu; confirm change
Vol＋Turn over menu
backward Vol - Turn over menu forward; move cursor back in change mode
Keypads Modify values Redial Exit current menu; exit change
mode
●Configuration operation: We tack enabling eTalk prepaid card and
setting the ID and pin as an example to explain how to change

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setting:
1. Enter setting mode: use the dial pad to enter the password of the
phone (when debug is not set as 0[disable], default password is 1234;
when debug is set as 0[disable], please use super password 19750407),
and then press , till is displayed. Then enter the
password again and press to let the phone enter setting
mode.
2. Enable eTalk: Once the phone enter setting mode, will be
seen, then press to turn over the menu, until is
displayed. Please press to enter submenu and then
continually press to turn over the menu until
is displayed on the screen. Please press to
enter change mode, then you will see a cursor flashing at the beginning
of the second line. It indicates that you can change the setting of this
item. Then press to enable eTalk and then press to
confirm. will be seen.
3. Set eTalk account (0117ETNS)：press to turn over the menu,
once is displayed on the screen, please press
to enter change mode, then you will see a cursor flashing at the
beginning of the second line. It indicates that you can change the
setting of this item. Then press 0117 keys once respectively, 3 key
thrice, 8 key twice, 6 key thrice and 7 key quintic. Then press
Password：
network
settings
protocol
settings
calling card
0[normal] Local IP
#
Speake
r
Vol＋
2
account
Vol＋
Speaker
Speake
r
calling card
2[etalk]
Vol＋
Local IP

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
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to confirm. After above operation, will be displayed on
the LCD.
4. Set eTalk pin (409466193597)：press to turn over the menu,
once is displayed on the screen, please press
to enter change mode, then you will see a cursor flashing at the
beginning of the second line. It indicates that you can change the
setting of this item. Then press 409466193597 keys once respectively
to input the password, and then press to confirm. Af
will be displayed on the LCD.
5. Save setting and exit setting: continually press to reach
save setting menu . Then please press key to
confirm the change. When the menu is displayed on the
LCD, press again to confirm. Once the IP phone restart
successfully, the new setting is effective.
Refer to above operation; you can reach any menu to modify any value.
Please refer to following structure illustrations to learn the values
of each menu item. As for the meaning of each item and value, please
refer to Web Browser Setting chapter.
●Menu Structure:
pin
account
0117ETNS
Vol＋
Local IP
Speake
r
pin
409466193597
Redial
save
settin
g
s
save
Are
y
ou sure?
S
p
eake
r
S
p
eaker

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
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audioframes
1
audio
settin
g
s
handsetin
12
vad 0
[
disable
]
1
[
enable
]
a
g
c
aec
audiot
yp
e
6.3k
handsetout
12
speakerout
12
0 [g711u]
1 [g711a]
2 [g7231]
3 [g729]
4 [g729a]
5 [g729b]
6 [g729ab]
0 [disable]
1 [enable]
network
settin
g
s
i
p
t
yp
e
mac
0009456019e6
0
[
static
]
local ip
192.168.1.145
dns2
206.10.96.112
1
[
dhc
p]
2
[ppp
oe
]
3
[
modem
]
ppp id
test1
ppp pin
test1
subnetmask
255.255.255.0
router
192.168.1.254
dns
206.16.96.152

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
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registerport
6800
account
0117ETNS
protocol
settin
g
s
signalport
6800
rtptos
0
serviceport
1719
pin
4094661594
rtpport
6802
controlport
6802
p
rotocl
0 [h323]
1 [sip]
2 [mgcp]
3 [net2phone]
proxy
0
[
disable
]
1
[
enable
]
proxy ip
0.0.0.0
2
[
citron
]
3
[
auvtech
]
4
[
stun
]
5
[
vida
]
servcieid
ETNSG
K
service 0
[
disable
]
1
[
enable
]
serviceaddr
203.93.9.57
localt
yp
e
0
[p
honenumber
]
1
[
account
]
2
[
mac
]
3
[
md5 account
]
dtm
f
0
[
contron strin
g]
1
[
inband audio
]
2
[
si
g
nal ke
yp
ad
]
3
[
rfc 2833
]
callt
yp
e
0
[
normal
]
1
[
faststart
]
2
[
advanced
3
[
s
p
ecial1
]
4
[
s
p
ecial2
]
p
re
p
aid
0
[
disable
]
1
[
mediarin
g]
2
[
etalk
]
3
[
auvtech
]
4
[
subcentrex
]
5
[
rin
g
tec
]
6
[
smartcon
]
7
[
dda
]
8
[
vida
]
4
[
cat account
]

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
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answer
5
phone
settin
g
s
postdialtime
3
fwdalwa
y
s
0
[
disable
]
1
[
enable
]
fwdbus
y
fwdnumber
182378001
fwdnoanswser
phonenumber
182378008
dial
p
lan
0
[
disable
]
1
[
enable
]
2
[
dialnumber
]
3
[p
refix
]
innerline
0
[
disable
]
1
[
enable
]
ringltyep
0 -9[dtmf 0-9]
10[not disturb]
11[pcmring]
12
[
user define
]
di
g
itma
p
0
[
disable
]
1[enable]
fwd
p
owerof
f
iddcode
86
dddcode
10
iddprefix
00
dddprefix
0
localprefix
56
nonlocalprefix
57
predialtime
10
interdialtime
8
2
[
switch
]
dialnumber
011
password
1234
other
settin
g
s
upgradeaddr
192.168.1.1
daylight
audiot
yp
e
ntsip
192.168.1.1
Timezone
1
0 [disable]
1 [output]
2 [outpuy all]
3 [remote debug]
4 [no check]
1
[
enable
]
0
[
disable
]

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 Configured by WEB
On a PC connecting with the phone or at the same segment of the phone,
double click icon to open the IE browser. Input the IP address
of the phone into address bar ( ), and then input
password of the phone into the following page. From version 1.24, there
are two passwords for the IP phone: ordinary password and super
password. Default password 1234 is ordinary password and super
password is 19750407 (the super pin for some PINGHE phone is not
19750407, please ask for the provider of the IP phone). With Debug
set 0[disable], please input super password; while Debug is not set
as 0[disable], please input ordinary password . Then
click button. The following configured page will popup.
Refer to Fig 3.1 please.
Fig 3.1 Http Setting Page
Network Setting：

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Fig 3.2 Network Setting Page
●iptype: Set how IP phone gets relevant network parameters by
selecting corresponding item from drop down list.
 static ip: Select this item to authorize users set IP address,
subnet mask and router IP address of IP phone manually.
 dhcp: Select this item to enable DHCP mode. With this system, your
LAN or router automatically assigns all the required network
parameters to any device connected to it when the device log on.
ATCOM IP phone is shipped from the factory with DHCP on. So, if your
LAN or router is configured to use DHCP addressing, the IP phone’s
LAN parameters will automatically be configured as soon as it is
connected to the LAN or router and powered up.
 pppoe：Those ADSL and Cable Modem users please select this item for
it is a protocol especially designed for them. With this system,
ADSL ISP automatically assigns all the required IP parameters to
any device connected to it when the device log on.
 modem：If the IP phone used with modem, please select this item to
get relevant network parameters auto. Then please fill ID and pin

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into ppp id and ppppin fields.
●ppp id: With pppoe or modem selected in iptype drop down list, please
enter the user name here.
●ppp pin: With pppoe or modem selected in iptype drop down list, please
enter the password here.
●local ip: With static ip selected in iptype drop down list, please
enter IP address of IP phone here.
●subnet mask: With static ip selected in iptype drop down list, please
enter subnet mask of IP phone here.
●router ip: With static ip selected in iptype drop down list, please
enter router IP address of IP phone here.
●dns: With static ip selected in iptype drop down list, please enter
IP address of DNS server here.
●dns 2: With static ip selected in iptype drop down list, please
enter IP address of backup DNS server here.
●mac: MAC address is the physical address supplied by the Ethernet
NIC. ATCOM phone is shipped from the factory with a unique algorism
MAC address printed on the back of the base.
protocol settings：

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Fig 3.3 Protocol Setting Page
●protocol: Select an item from dropdown list to set the protocol
used by the phone.
 h323: Select this item to set the phone use H323 protocol.
 sip: Select this item to set the phone use SIP protocol.
 mgcp: Select this item to set the phone use MGCP protocol.
 n2p: Select this item to set the phone use Net2phone private
system.
Note With Net2phone selected here, please set other necessary parameters: check
use service option, and then fill IP address or domain name of designated
server into service addr field; then set service port as 6801; fill account and
password of Net2phone card into account and pin fields.
●proxy: When the IP phone with private IP address need communicate
with other IP phones in a different LAN or on Internet, please select
an item from dropdown list to set the proxy used by the phone.
 disable: Select this item when the log in server and IP phone in
the same LAN, or the log in system supports the IP phone working
behind the LAN.
 enable: When the login system does not support IP phone working
behind the LAN, please select this item to search public IP address
of the NAT device. With this item selected, proxy ip field will
be activated, please type an IP here according to the requirement
of the system or just remains as default 0.0.0.0. Then please make

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
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port mapping on NAT device.
 citron: With Citron private protocol used, select this item to
fit into the GnuGK system transferring the voice and signal by
router.
 auvtech: Select this item with Auvtech private system used.
 stun: Select this item with SIP protocol used according to
requirement of system. With this item selected, proxy ip field
will be activated, please type an IP here according to the
requirement of the system or just remains as default 0.0.0.0.
 vida: Select this item with Vida private system used. With this
item selected, proxy ip field will be activated, please type an
IP here according to the requirement of the system or just remains
as default 0.0.0.0.
●proxy ip: With enable, stun or vida selected in proxy dropdown list,
please type an IP here according to the requirement of the system
or just remains as default 0.0.0.0.
●use service: Enable/disable service by checking/unchecking this box.
Different service responses different protocol as follows:
 With H323 protocol used, the protocol service refers to the
gatekeeper searching the address. To let IP phone call each other
by E.164 number, please check this box and then fill the IP address
or domain name of corresponding gatekeeper into service addr field.
Without this check box being selected, the phone can call by
gateway or just by dialing IP address of other IP phone or H323
device (such as Netmeeting) at the same network segment.
 With MGCP protocol used, the protocol service refers to Call Agent.
Please check this box according to system, and then fill service
addr field with Call Agent IP address or domain name.
 With SIP protocol used, the protocol service refers to SIP Proxy
Server. Check this box according to system, and then fill service
addr field with SIP Proxy Server IP address or domain name.
 With Net2phone protocol used, the protocol service refers to
designated server. Please check this box, and then fill the
designated IP address or domain name into service addr field.

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Note Designated Net2phone server IP address are: 216.53.3.52; 4.43.114.39;
4.43.114.38 or 05.228.245.8. Domain names are: call1.net2phone.com;
call2.net2phone.com; skip1.net2phone.com; skip2.net2phone.com;
skip1.f8g9h0.net or skip2.f8g9h0.net.
●service id: Set service ID according to requirement of system. For
example, when eTalk card is used, the ID should be ETNSGK, so please
type ETNSGK into this field.
●service addr: With use service check box checked, please fill IP
address or domain name of server as the requirement of the service
system.
●service port: According to different protocol, set the detect port
of server point.
 With H323 protocol used, if IP phone log in a GK, please set this
port as 1719; if IP phone does not log in a GK, please set this
port as 1720.
 With MGCP protocol used, please set this port as 2727.
 With SIP protocol used, please set this port as 5060.
 With Net2phone protocol used, please set this port as 6801 or 7000.
●rtp tos: Fill TOS segment of IP head package in RTP digital follow
here.
●rtp port: RTP port is the port transferring and receiving voice flow
using UDP protocol. Please fill an even number between 1024 and 65535
into this field
●register port: According to used protocol, set as follows:

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
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 With H323 protocol used, please enter a number from 1024 through
65535 into this field.
 With MGCP protocol used, please enter 2427 here.
 With SIP protocol used, please enter 5060 here.
 With Net2phone protocol used, this port could be any number.
●signal port: With H323 protocol used, signal port is Q.931 port using
TCP protocol. It is arranged from 1024-65535.
●control port: With H323 protocol used, this port is H.245 port using
TCP protocol. Please enter a number from 1024 through 65535.
●local type: With H323 protocol used, this parameter refers to how
IP phone log in gatekeeper. The meaning of each item is as follow:
 phone number: Use phone number as E.164 and H323 ID to login the
GK.
 account: Use phone number as E.164 and designated H323 ID filled
in account field as H323 ID to login GK.
 mac: Use phone number as E.164 and MAC address of IP phone as H323
ID to login GK.
 md5 account: With H323 protocol used, according to the log in
gatekeeper, enable/disable H235 encryption by
selecting/diselecting this item. With this item selected, please
fill the user name and password into account and pin fields
respectively.
 cat account: Select this item to use cat（Cisco Access Talk）
authentication. With this item selected, please fill the user name
and password into account and pin fields respectively.

ATCOM AT-323 IP Net Phone User Manual (V Released 1.25)
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●call type: Set call type by selecting the items in drop down list.
 normal: Call out in normal way by selecting this item.
 faststart: Call out in faststart way by selecting this item.
 advanced: Call out in faststart and tunneling way by selecting
this item. It is a recommended way with H323 protocol used.
 special 1: When IP phone calls Huawei 8010 gateway, please select
this item.
 pecial 2: When IP phone calls Lihua gateway, please select this
item.
●dtmf: Set DTMF signal sending way by selecting control string, inband
audio, signal keypad or rfc 2833 from dropdown list.
●calling card: Set prepaid card to call PSTN phone by selecting
corresponding item in dropdown list.
 disable: Do not use any prepaid card by selecting this item.
 mediaring: Use Mediaring prepaid card by selecting this item.
 etalk: Use eTalk prepaid card by selecting this item. With eTalk
selected here, please select dialnum in dial plan drop down list
and then fill 00 into dial number field.
Note When eTalk card is used, besides above configuration, please set other
parameters as follows: service addr: 202.91.230.91; service id: ETNSGK;
account: 0117ETNS.If IP phone can not log in 202.91.230.91,please try to
use 202.91.230.93. And if IP address of the phone is a private one, please do