ATCOM AT-640P User manual

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
AT-640P
AT-640P
AT-640P
AT-640P User
User
User
User Manual
Manual
Manual
Manual
ISSUE 1.0
2011-07- 28

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
1st 、AT-640P ’ s Network Features
........................................................................ 4
1、The View ......................................................................................................................... 4
2、Interfaces ....................................................................................................................... 5
3、Hardware ....................................................................................................................... 5
4、Software ......................................................................................................................... 5
5、Network .......................................................................................................................... 6
6、Management and Maintenance .............................................................................. 6
7、Protocol ........................................................................................................................... 6
8、Compliant Standard ................................................................................................... 7
9、Operating Requirement ............................................................................................ 7
10 、Packing List ................................................................................................................... 7
11 、Installation .................................................................................................................... 7
2nd 、Feet installation instruction
................................................................... 8
3rd 、Keypad of IP Phone
................................................................................. 11
4th 、BLF indicator status
................................................................................ 12
5th 、Menu Operation
........................................................................................ 13
6th 、Basic functions and operations
.......................................................... 18
1、Answer the calls ........................................................................................................ 18
2、Make Call ...................................................................................................................... 19
3、Speed dial .................................................................................................................... 19
4、Multiple line dial-up ................................................................................................. 20
5、Hang up the phone .................................................................................................. 20
6、Call Transfer ................................................................................................................ 20
7、Call Hold ....................................................................................................................... 21
8、3-Way Conference Calls ......................................................................................... 22
9、Call History .................................................................................................................. 22
10 、Call pickup ................................................................................................................... 23
11 、Join call ......................................................................................................................... 23
12 、Redial/Unredial .......................................................................................................... 23
13 、vport .............................................................................................................................. 24
14 、Click to dial .................................................................................................................. 25
15 、SMS function .............................................................................................................. 25
16 、Default Password ...................................................................................................... 26
17 、Check the Phone ’ s IP ............................................................................................... 26
7th 、Web settings
.............................................................................................. 26
1、Current state .............................................................................................................. 27
2、Network ........................................................................................................................ 27

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
2.1. Wan Config
..................................................................................................
27
2.2. LAN Config
..................................................................................................
29
3、VoIP ................................................................................................................................ 30
3.1. SIP1/SIP2/SIP3/SIP4
..............................................................................
30
3.2. Iax2 Config
.................................................................................................
33
4、Advanced ..................................................................................................................... 34
4.1. DHCP Server
..............................................................................................
34
4.2. NAT
................................................................................................................
35
4.3. Net Service
.................................................................................................
38
4.4. Firewall
.........................................................................................................
38
4.5. Qos
.................................................................................................................
39
4.6. Digital Map
...................................................................................................
41
4.7. Stun
...............................................................................................................
42
4.8. Call Service
.................................................................................................
43
4.9. MMI Filter
....................................................................................................
44
4.10. Audio Settings
...........................................................................................
45
4.11. VPN
................................................................................................................
46
5、Dial Peer ....................................................................................................................... 47
6、Config Manage ........................................................................................................... 49
7、Update ........................................................................................................................... 49
7.1. Web Update
................................................................................................
49
7.2. FTP/TFTP Update
......................................................................................
50
7.3. Auto Provisioning
......................................................................................
51
8、System Manage ......................................................................................................... 52
8.1. Account Manage
........................................................................................
52
8.2. Phone Book
.................................................................................................
54
8.3. Multi Line Set
.............................................................................................
54
8.4. Function Key Set
.......................................................................................
55
8.5. Syslog Config
.............................................................................................
57
8.6. Time Set
......................................................................................................
58
8.7. Call Log
........................................................................................................
59
8.8. Language Set
.............................................................................................
59
8.9. Logout
...........................................................................................................
60
8.10. Reboot
..........................................................................................................
60

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
1st
1st
1st
1st 、AT-640P
AT-640P
AT-640P
AT-640P ’
’
’
’ s
s
s
s Network
Network
Network
Network Features
Features
Features
Features
1
1
1
1
、
The
The
The
The View
View
View
View
AT640P
AT640P with expander board

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
2
2
2
2
、
Interfaces
Interfaces
Interfaces
Interfaces
Power: Output Power: 12VDC, 500mA DC
POE
WAN: RJ45 port
LAN: RJ45 port

Extended interface for BLF module: 2

Headset jack : RJ9 port

Handset jack : RJ9 port
3
3
3
3、Hardware
Hardware
Hardware
Hardware

LCD: 128 × 64 dot matrix

FLASH: 4M

RAM: 16 × 16 M
LED indicator ：1 Status Light , 9 BLF indicator, 1 voicemail indicator, 1
headset indicator, 1 mute indicator , 1 handfree indicator
4
4
4
4
、
Software
Software
Software
Software
Sip 2.0 (RFC3261) and other related SIP RFC
4 lines SIP
1 line IAX2
STUN
Jitter Buffer(200ms),VAD,CNG
G.711A/u, G722, G.723, G.726-32, G.729 Codec
G.168 compliant 96ms echo cancellation
Support SIP domain ，SIP authentication(none ，basic,MD5),NDS.
Support inbound audio, RFC2833 and SIP info , DTMF transmission way
SIP Call Forward 、Call transfer 、Call hold 、Call waiting, 3-way talking 、
Pickup 、Join call 、Redial 、Unredial 、Call Park 、Vport 、Click to dial
Dial without register
Support Hotline 、DND(Do Not Disturb) 、Blacklists 、Call Limitation 、Caller ID
Dial-peer calling rule, IP to IP call
SIP server conference
Phone book with 500 records, 100 answered call 、100 missed call
Support HTTP 、FTP TFTP updating the configuration and firmware
Syslog
Auto answer
Support SNTP client
Telnet, WEB visit terminal

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED

Support different level user management

Support multi language ( LCD support Latin language system, web support
all languages)

soft button: soft button * 4

Support BLF/BLA

Support SMS

Support auto provision (option 66) for config file upgrade
5
5
5
5
、
Network
Network
Network
Network
WAN/LAN ：Support bridge and route mode
Support base of NAT and NAPT
Support PPPoE ， （ ADSL ，cable modem use for internet connecting ）
Support VLAN （DATA VLAN and VOICE VLAN ）
Support DMZ
Support L2TP VPN （OpenVPN optional ）
WAN support Primary and Alter function
WAN support DHCP Client
LAN support DHCP Server
Qos support Diffserv
Support Network command tool: include ping, trace route, telnet
6
6
6
6
、
Management
Management
Management
Management and
and
and
and Maintenance
Maintenance
Maintenance
Maintenance

Support safe mode(POST Mode) and firmware updating under safe mode
Support different level user management
Configuration via web , keyboard and command
Support multi language (LCD support Latin language system, web support
all languages) and easy dynamic switch between different languages
Firmware and configuration updating via HTTP , FTP and TFTP
Support system log and call log
Firmware and configuration file auto provision
7
7
7
7、Protocol
Protocol
Protocol
Protocol

IEEE 802.3 /802.3 u 10 Base T / 100Base TX
PPPoE ：PPP over Ethernet

WAN support DHCP Client and Server

SIP RFC3261, RFC3262, RFC3263, RFC3264, RFC3265, RFC2543, RFC3489,
RFC3842, RFC3515, RFC2976, RFC3428, RFC2327, RFC2782, RFC1889

TCP/IP: Transfer Control Protocol/Internet Protocol

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED

RTP: Real-time Transport Protocol
RTCP ：RTP Control Protocol

VAD/CNG
Telnet ：remote host access protocol

DNS: Domain Name Server
TFTP ：Trivial File Transfer Protocol
HTTP ：Hypertext Transfer Protocol
FTP ：File Transfer Protocol
8
8
8
8
、
Compliant
Compliant
Compliant
Compliant Standard
Standard
Standard
Standard
CE ：EN55024,EN55022
FCC part15
Comply with ROHS in EU
Comply with ROHS in China

Explanation:
Explanation:
Explanation:
Explanation:
The letter “ e ” is the first letter of “ environment: and “ electronic ” . The rim is a
round with two arrow, stands for recycle. The number 20 stands for the years of
environment protection. Please note the years of environment protection is not
discarding year nor usage life.
9
9
9
9
、
Operating
Operating
Operating
Operating Requirement
Requirement
Requirement
Requirement
Operation temperature: 0 to 40 ° C (32 ° to 104 ° F)
Storage temperature: -30 ° to 65 ° C (-22 ° to 149 ° F)
Humidity: 10 to 90% no dew
10
10
10
10 、Packing
Packing
Packing
Packing List
List
List
List

AT-640P IP phone

Power adaptor (output 12v ,500mA)

Manual CD
11
11
11
11 、Installation
Installation
Installation
Installation
Use Ethernet cable to connect AT-640P ’ s LAN port and your computer. Set
computer ’ s IP to the network 192.168.10.x or using dynamic obtain IP. Open web

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
browser and key in 192.168.10.1. Then user will see the login page of AT-640P , the
default username and password is admin/admin for administrator and guest/guest
for guest.
Set
Set
Set
Set up
up
up
up page
page
page
page for
for
for
for VoIP
VoIP
VoIP
VoIP user
user
user
user only:
only:
only:
only:
AT640P WAN default to use DHCP, and after connect WAN to Switch, it will obtain IP
automatically. Press the down key of navigation button, you will see AT640P 's IP.
Then type the ip in your web browser, you will see the login page.
2nd
2nd
2nd
2nd 、Feet
Feet
Feet
Feet installation
installation
installation
installation instruction
instruction
instruction
instruction
1、Desktop position:
A、Put the bottom side of the IP phone upside and press the plate with letter
“ PUSH ” into the slot, please refer the picture as below:

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
B、Press the other plate into the slot in accordance with the direction of the
arrow
C、Repeat A and B. It is the right picture of putting on desk after fixing the two
feet below:
D、Disassemble the feet:
Press the plate with word “ PUSH ” and pull the feet with the direction of arrow.
When the plate is pull out of the slot (there will be a sound of “ pa ” ) you can
take off the feet
2、On wall postion
A、Put the bottom side of the IP phone upside and push the plate with letter
“ PUSH ” into the slot, please refer the picture as below:
B、Push the other plate into the slot in accordance with the direction of the arrow

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
C、Repeat A and B. It is the picture of wall mounting after fixing the two feet
below:
D、Disassemble the feet way:
Press the plate with word “ PUSH ” and pull the feet with the direction of arrow.
When the plate is pull out of the slot (there will be a sound of “ pa ” ) you can
take off the feet
Attention: Please rotate the hook to the position as in
picture with a coin or other tools

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
3rd
3rd
3rd
3rd 、Keypad
Keypad
Keypad
Keypad of
of
of
of IP
IP
IP
IP Phone
Phone
Phone
Phone
Describe of the buttons and Screen:
Soft buttons Press to select an feature shown in the soft button features
Soft button
features
Shows available choices based on current phone function
displayed on the last line of LCD screen
Status Shows the phone status, if the phone is standby, the LED is
with light. If there is income calling, the LED will flicker.
If the phone is starting ,the LED is flicker
If the phone is standby, the LED is off
If there is income calling, the LED will flicker . The
frequency is 500ms off, 500ms on.
When have voicemail, LED shows red and flicker , and the
frequency is 1000ms off, 1000ms on.
If the phone not obtain the IP address, the LED is ON
LCD Screen Display screen for the phone: It shows the date, time, phone
number, incoming caller ’ s ID(if available),line/call status,

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
4th
4th
4th
4th 、BLF
BLF
BLF
BLF indicator
indicator
indicator
indicator status
status
status
status
1. AT640P support BLF in two ways, one is integrated on the ipphone, the other one
is extended interface.
The BLF indicator status:
extension numbers and the soft button features.
Lines Shows extension number and status.
There are three colors for LED, red ，yellow and orange.
If the line is registered, the LED shows yellow
If the line is enable registered but register to server failed, the
LED shows orange
If the line has income calling, the LED shows red and flicker
If the line is on the calling , the LED shows red
If the line disable for register , the LED is off.
when there is the incoming call , LED blinks, The frequency is
500ms off,500ms on.
When have voicemail, LED shows red and flicker , The frequency is
1000ms off,1000ms on.
Navigation
button
Allows users to navigate(left, right, up, down), on the
standby, up and down shows the network information, right
shows the lines information, left shows the call record
Dial pad For entering numbers, letters or characters
Function Key All the function key can be defined as memory key/line/key
event to realize different function.
Menu Come into Keypad menu
Volume buttons Adjust the volume
Speakerphone
button
Pick up and hung up on the speakerphone mode, when pick
up by speakerphone, the LED of the button is on
Mute button Mute the handset, headset or speakerphone by press the
Mute button; this prevents the person on the active call
form hearing what you or someone else in the room is
saying.
To cancel the Mute function, press the Mute button again.
If Mute the voice, the LED is light on this button
Headset button Pick up and hung up on headset mode. When pick up by
headset, the LED button will light
Voicemail button Check the Voicemail status, if there are voicemail, the button
will light

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED

When boot up,all the light blink for once.

When phone is stand by,all the light are off.

When there is a coming call,the corresponding line key and status
light will blink.
5th
5th
5th
5th 、Menu
Menu
Menu
Menu Operation
Operation
Operation
Operation
Head Menu Secondary menu Level 3 Menu Level 4 Menu
When Stand by
Dial
Next
Dial
OK
Quit
DIR
(phone book)
List Is Empty
(when no item saved)
Add
Del(delect)
Save
Exit
Quit
Dial
Del
One
All
Exit
OK
Dial
Edit
Del
Save
Exit

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
EDia(edit number
before dial)
Del
Dial
Exit
Exit
Quit
DND(Do not
disturb)
-Dnd
(Cancel DND)
More
FWD
(call forward)
SIP1 FWD to:
SIP2 FWD to:
SIP3 FWD to:
SIP4 FWD to:
OFF
ON
123/ALL/ABC/abc
(input mode)
Quit
SMS(Message)
New
OK
Del
Send
Exit
Quit
More
When off-hook
Dial
DIR
When dial
Dial
Del
CLR(Clear)
Exit
When called
Ans(Answer the
call)
Deny(refuse to

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
answer the call)
Call state
Conf(Conference)
Clog
DIR
FWD
Retr
Xfer(Call transfer)
Xfer
Del
Bxfr
(Blind Transfer)
Exit
Hold(hold the call)
Resu
(Resume the call)
Have missed call
LCR(Call back)
Miss
(Enter missed call)
Press "Menu"
Next
OK
Quit
Menu display
01 PhoneBook
Dial
Del
OK
Exit
02 Speed Dial
Del
One
All
Exit
Edit
Del
Save
Exit
Exit
03 Call history
Next
OK

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
Exit
01 Outgoing Call
Dial
Del
OK
Exit
02 Incoming Call
Dial
Del
OK
Exit
03 Missed call
Dial
Del
OK
Exit
04 Preferences
01 Do Not Disturb
Edit
Exit
02 Call Forward
Mode
Number
03 Call Waiting
04 Hotline
05 Dial Rule
01 End With *
02 Fixed Length
01 Enable Fixed
Length
02 Fixed Length
Value
03 Time Out
01 Enable Time
Out
02 Time Out Value
Network
01 Net Mode
Static
DHCP
PPPoE
02 Static Set
01 IP

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ATCOM TECHNOLOGY CO. , LIMITED
02 Netmask
03 Gateway
04 DNS
03 PPPoE Set
01 Account
02 Password
04 VLAN
06 SIP Set
01 SIP1
01 SIP Name
02 SIP Server
03 SIP Server
Port
04 SIP Number
05 SIP Account
06 SIP Password
07 SIP Register
02 SIP2
01 SIP Name
02 SIP Server
03 SIP Server
Port
04 SIP Number
05 SIP Account
06 SIP Password
07 SIP Register
03 SIP3
01 SIP Name
02 SIP Server
03 SIP Server
Port
04 SIP Number
05 SIP Account
06 SIP Password
07 SIP Register
04 SIP4
01 SIP Name
02 SIP Server
03 SIP Server
Port
04 SIP Number
05 SIP Account
06 SIP Password

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
07 SIP Register
07 Phone Set
01 Screen Set
01 Contrast
02 Brightness
02 Ringer Set
01 Ringer Volume
02 Ringer Type
03 Volume Control
01 Voice Volume
02 Mic Volume
08 Product Info
01 Mac Address
02 System Version
03 Model Information
04 Network Status
05 SIP Status
06 IAX2 Status
09 System Config
01 Menu Password
02 KeyLock Password
03 Reboot System
04 Factory Reset
6th
6th
6th
6th 、Basic
Basic
Basic
Basic functions
functions
functions
functions and
and
and
and operations
operations
operations
operations
1
1
1
1、Answer
Answer
Answer
Answer the
the
the
the calls
calls
calls
calls
When there is an incoming call, AT640P will remind user with ringing. There are
5 ways to answer the call
A、Answer by handset
Pick up the handset and talk with the caller. If you want to hang up, just put back
the handset.
B、Hand-free mode
Press the hand-free button in the phone and talk with callers by built-in
Micro-phone and Speaker. If you want to hang up, please press the hand-free
button again.
C、Answer by earphone

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
Keep your earphone connected with the RJ9 earphone jack, when there is an
incoming call, press the earphone button on the IP phone and talk with the caller. If
you want to hang up, please press the earphone button again.
D、Handset to hand-free
When you are phoning with the handset and want to phone with hand-free mode,
please press the hand-free button and put down the handset.
E、Hand-free mode to handset
If you are calling under hand-free mode and want to change to speaker phone,
juts pick up the handset without press any buttons.
2
2
2
2、Make
Make
Make
Make Call
Call
Call
Call
A、Use the handset
Pickup the handset, the LCD will show the current lines (user could switch
between line1 to line 4 by pressing the line button beside the LCD). User can input
the number with the keyboard and press # to send the number. When you hear the
tones of “ du~~du~~ ” with dialed number showed on the LCD, the called ’ s phone is
ringing. If the called answer the call, the phone call is established and the LCD will
show the calling time and the called ’ s number.
B、Answer the phone under hand-free mode
Press the Speaker Phone button, the LCD will show the current lines (user could
switch between line1 and line2 by pressing the line button beside the LCD). User can
input the number with the keyboard and press # to send the number. When caller
hear the tones of “ du~~du~~ ” with dialed number showed on the LCD, the called ’ s
phone is ringing. If the called answers the call, the phone call is established, and the
LCD will show the calling time and the called ’ s number.
C、Used phone book
a、Pick up the handset.
b、Press " Menu ” button and use the "up" and "down" keys to enter phonebook.
c、Press "OK" to show the total amount in telephone.
d、Press "OK" to enter the phone list and use "up" and "down" keys to find the
contact person.
e、When you find the certain contact person, press" OK" to show the details.
f、Press "Edit" to edit the number or press" Dial" to call.
3
3
3
3
、
Speed
Speed
Speed
Speed dial
dial
dial
dial
It ’ s method for the phone in standby mode to dial number immediacy.
The method is as below ：
A、Dial-up the number in standby mode
B、Push soft button “ dail ” , ” # ” key or hang up directly to send the dial number.

AT-640P User Manual
ATCOM TECHNOLOGY CO. , LIMITED
C、Push soft button to save the number in telephone directory.
4
4
4
4
、
Multiple
Multiple
Multiple
Multiple line
line
line
line dial-up
dial-up
dial-up
dial-up
AT640P IP phone supports 4 Sip lines. That means user can register on 4 different
sip accounts simultaneity in the same IP phone. The User can choose line1 、line2
、line or line 4 to switch dial-up, System default Sip1 when dial-up.
IP Phone be called:
AT-640P maximum supports one incoming call when it is called, when the
second line calling, the LCD will show the incoming telephone number. The User can
press the “ corresponding line key ” indicated by LED flicker, or press soft button
“ ANS ” to receive the second line call, when two calls coming together, press soft
button “ SWIT ” to Switch.
Notice:
Notice:
Notice:
Notice:
The phone must work with Call Waiting function when work for this feature.
5
5
5
5
、
Hang
Hang
Hang
Hang up
up
up
up the
the
the
the phone
phone
phone
phone
1) Headset hang up
When use handset mode calling, put back the handset to hang up.
2) Hands free hang up
When use hands free calling, press soft button “ speaker phone ” to hang up.
3) Earphone Hang up
When use Earphone calling, Press the soft button “ headset ” to hang up.
4) Hang up one line call
When 2 lines call simultaneous, press soft button “ SWIT ” to choose the line
which you want to hang up, then press soft button “ # ” to end the call. In the
mean time, it will automatic switch to another line and continue call. Moreover,
user can redial-up or accept the second call.
Notice:
Notice:
Notice:
Notice:
Hang up with “ # ” is invalidation when only one line call.
6
6
6
6、Call
Call
Call
Call Transfer
Transfer
Transfer
Transfer

Blind Transfer
User A.B.C, assume B is AT-640P IP phone
1) When A Calls B and B receives
2) B presses soft button “ Xfer ”
3) B dials C ’ s number.
4) After dialing C, B Presses soft button “ Bxfr ” (or wait for a few seconds after dial
number), then the call will be transfered to C.