ATCOM AT800D User manual

AT800 series User Manual
Version: 1.3
2013-03-31

AT800SeriesUserManual 
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ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn
Release note
Version Changed note Editor Date
1.0 First Release Stefen 2013-1-25
1.1 Page 9: Packing List
1. Add Ethernet Cable(1.5m) Jessie 2013-5-13
1.2 Web Settings -> Account
Add parameters:
1.Session Timer Enable
2.Early Update Enable
3.Caller ID Display
4.AutoSubscribeMWBEnable
5.Server List
6.Dns Mode
7.Blf List Uri
8.G711A
9.G711U
10.AVT
11.G722
12.G723
13.G729ab
14.iLBC
15.G726-16
16.G726-24
17.G726-32
18.G726-40
Jason 2013-8-26
1.3 Web Settings -> Account
Add parameter:
SIP Redundancy Server
Delete parameter:
Subscribe expires
Aimee 2014-3-31

AT800SeriesUserManual 
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ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn
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content
ContactATCOM.............................................................................................................................................6
AT800SeriesOverview..................................................................................................................................7
Interfaces.......................................................................................................................................................7
Hardware.......................................................................................................................................................8
Software........................................................................................................................................................8
Network.........................................................................................................................................................8
ManagementandMaintenance....................................................................................................................9
Protocol.........................................................................................................................................................9
CompliantStandard.......................................................................................................................................9
OperatingRequirement...............................................................................................................................10
PackingList..................................................................................................................................................10
Gettingstarted.............................................................................................................................................10
Keypad.................................................................................................................................................11
Indicatorstatus....................................................................................................................................13
Installation...........................................................................................................................................13
Poweron......................................................................................................................................13
DCPower.............................................................................................................................14
PoE.......................................................................................................................................14
Headset........................................................................................................................................15
SipRegister..................................................................................................................................15
BasicPhoneFunctions.................................................................................................................................16
PlaceorAnsweracall..........................................................................................................................16
VolumeandMute................................................................................................................................17
Volume
.........................................................................................................................................17
Mute............................................................................................................................................17
Hold.....................................................................................................................................................17
Resumeacall.......................................................................................................................................17
Endingacall.........................................................................................................................................17
Transfer................................................................................................................................................18
Attendedtransfer........................................................................................................................18
Blindtransfer...............................................................................................................................18
3‐WayconferenceCall.........................................................................................................................18
Redial...................................................................................................................................................19
Missedcalls..........................................................................................................................................19
LastCallReturn....................................................................................................................................19
DoNotDisturb.....................................................................................................................................19
CallHistory...........................................................................................................................................20
AdvancePhoneFeatures.............................................................................................................................20
PrivacyandSecurityFeatures..............................................................................................................20
AutoAnswer................................................................................................................................20

AT800SeriesUserManual 
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ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn
LCDscreen...........................................................................................................................................21
LCDContrast................................................................................................................................21
Backlight......................................................................................................................................21
RingTones............................................................................................................................................21
DateandTime.....................................................................................................................................21
Reboot.................................................................................................................................................22
ProductInfo.........................................................................................................................................22
Network...............................................................................................................................................22
LANport......................................................................................................................................22
WebInterface..............................................................................................................................................23
Systemstatus.......................................................................................................................................23
Network...............................................................................................................................................24
LANPort.......................................................................................................................................24
Advance.......................................................................................................................................25
SIPsettings...........................................................................................................................................26
SIPParameters.............................................................................................................................26
SIPTimerValues..........................................................................................................................26
RTPParameters............................................................................................................................27
SDPPayloadTypes.......................................................................................................................27
NATSupportParameters.............................................................................................................28
AccountSettings..................................................................................................................................28
SIP................................................................................................................................................29
CodecConfiguration....................................................................................................................30
Callfeaturesetting.......................................................................................................................31
DialPlan.......................................................................................................................................31
Phonesetting.......................................................................................................................................33
Preference...................................................................................................................................33
AudioDevice........................................................................................................................33
LCD.......................................................................................................................................33
ControlTimerValues(seconds)...........................................................................................34
DateandTime.....................................................................................................................34
Feature.........................................................................................................................................35
Speeddial............................................................................................................................35
CallForward.........................................................................................................................35
Others..................................................................................................................................36
Voice............................................................................................................................................36
EchoCancellation................................................................................................................36
JitterBuffer..........................................................................................................................37
Ring..............................................................................................................................................37
Tone.............................................................................................................................................38
Programmablekey.......................................................................................................................39
Updateandprovision..........................................................................................................................39
Manualupdate............................................................................................................................39
Autoprovision.............................................................................................................................40

AT800SeriesUserManual 
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ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn
ConfigurationProfile............................................................................................................40
ResetandReboot........................................................................................................................40
Phonebook..........................................................................................................................................41
Calllog.................................................................................................................................................41
FAQ..............................................................................................................................................................42
Howtorestoretofactorysettings.......................................................................................................42
Upgradinginthesafemode................................................................................................................42
HowtomakedirectIPcalls..................................................................................................................42
Howtoconnectheadset......................................................................................................................42
Troubleshooting..........................................................................................................................................43
Phonecan’tregistertotheSIPserver..................................................................................................43
Devicecan’tobtainIPaddress.............................................................................................................43
Conversationwithonewayspeech.....................................................................................................43
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AT800SeriesUserManual 
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ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn
ContactATCOM
TheIntroductionofATCOM
ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping
innovating with customer’s needs oriented , working with partners to establish a total solution for
SMB VoIP with IP phone , IP PBX and Asterisk cards
With over 10 years’experience of R&D , manufacturing and service in network and VoIP filed ;
mission of creating the biggest value for IP terminals , we commit ourselves in supplying the
competitive IP phone and other terminals for IP PBX , softswitch , IMS , NGN providers and
carriers; supplying the competitive total VoIP solution for SMB market. We keep improving the
customer’s experience and creating the bigger value with our reliable products. Until now , our
VoIP products has been sold to over 60 countries and used by millions of end users.
ContactSales
Address
Area C, A2F , Block 3 ,Huangguan Technology Park , #21 Tairan 9th Rd, Chegongmiao , Futian District , Shenzhen China
Tel + (86) 755-83018618-8888
Fax + (86) 755-83018319
E-mail [email protected]
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ContactTechnicalSupport
Tel + (86) 755-83018618-8011
E-mail [email protected]
WebsiteAddress:http://www.atcom.cn/
DownloadCenter: http://www.atcom.cn/download.html
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AT800SeriesUserManual 
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ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn
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AT800SeriesOverview
AT800D/AT800DP AT800/AT800P
ModelLCDScreenPoE
AT800DPYesYes
AT800DYesNo
AT800PNoYes
AT800NoNo
Interfaces
yPowerinput:DC6~15V,5W
yLAN:RJ45port
yPC:RJ45port
yHeadsetjack1:RJ9port

AT800SeriesUserManual 
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ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn
Hardware
yLCD:128×32dotmatrix
yFLASH:8MB
ySDRAM:16MB
yCPU:262MHzDualCore
yLEDindicator：Loginindicator,MWI,Muteindicator,Callindicator
ySupportHAC(HearingAidCompatible)
Software
ySIP2.0(RFC3261)
y1SIPaccount
ySTUN
yJitterBuffer,VAD,CNG
yG.711A/u,G.722,G.723,G.726‐16,G.726‐24,G.726‐32,G.726‐40,G.729,iLBC,Lin‐16Codec
yG.168compliant96msechocancellation
ySupportSIPdomain，SIPauthentication(none,basic,MD5),NDS.
ySupportinband,RFC2833andSIPinfoDTMF
yCallForward,Calltransfer,Callhold,3‐wayconference,Redial
yDND(DoNotDisturb),Autoanswer,Blacklist,BlockCallerID,BlockAnonymousCall
yDialrule,IPcall
yPhonebookwith100records,50answeredrecords,50missedrecords,50dialedrecords
ySupportHTTP,FTP,TFTPupdatingtheconfiguration
ySyslog
ySupportSNTPclient
yWEBaccess
ySupportdifferentlevelusermanagement
Network
yLAN:StaticIP,DHCP,PPPoE（ADSL)
yPC:Bridgemode
ySupportNAT
ySupportVLAN（DATAVLANandVOICEVLAN）
yQossupportDiffserv

AT800SeriesUserManual 

ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn
ManagementandMaintenance
ySupportfirmwareupdatinginsafemode
ySupportdifferentlevelusermanagement
yConfigurationviaweb,keypad
ySupportsystemlogandcalllog
yAutoprovision
Protocol
yIEEE802.3/8 02 . 3 u10BaseT/100BaseTX
yPPPoE:Point‐to‐pointprotocoloverEthernet
yDHCP:Dynamichostconfigurationprotocol
ySIPRFC3261,RFC3262,RFC3263,RFC3264,RFC3265,RFC2543,RFC3489,RFC3842,RFC3515,
RFC2976,RFC3428,RFC2327,RFC2782,RFC1889
yTCP/IP:TransferControlProtocol/InternetProtocol
yRTP:Real‐timeTransportProtocol
yRTCP:RTPControlProtocol
yVAD/CNG
yDNS:DomainNameServer
yTFTP:TrivialFileTransferProtocol
yHTTP:HypertextTransferProtocol
yFTP:FileTransferProtocol
ySTUN:SimpletraversalofUDPoverNats
ySNTP:Simplenetworktimeprotocol
yICMP:InternetControlMessageProtocol
CompliantStandard
yCE：EN55024,EN55022
yComplywithROHSinEU
yComplywithROHSinChina
y
Explanation:

AT800SeriesUserManual 
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ATCOM TECHNOLOGY CO., LIMITED www.atcom.cn
Theletter“e”isthefirstletterof“environment:and“electronic”.Therimisaroundwithtwo
arrow,standsforrecycle.Thenumber20standsfortheyearsofenvironmentprotection.Please
notetheyearsofenvironmentprotectionisnotdiscardingyearnorusagelife.
OperatingRequirement
yOperationtemperature:0~45°C(32~113°F)
yStoragetemperature:‐5~55°C(23~131°F)
yHumidity:10to90%nodew
PackingList
Model Phone Headset Power adapter Manual CD
AT800D 1 Optional 1,Standard
accessory 1
AT800DP 1 Optional Optional accessory 1
AT800P 1 Optional Optional accessory 1
AT800 1 Optional 1,Standard
accessory 1
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Note:Poweradapter(Input:AC100~240V,50/60Hz;Output:DC12V,500mA)