Bennett 3000 Series User manual

107933 Rev E 03/01/11
READ THIS BOOK
This book has important information for safe installation and
operation of this equipment. Read and understand this book
before applying power. Keep this book and tell all service
personnel to read this book. If you do not follow the
instructions, you can cause bodily injury, death or damage to
the equipment.
For new books visit our web page at:
http://www.bennettpump.com
Bennett 3000 Series Electronic
Retail Dispensers with 210 Electronics
Service Manual
Only Trained Personnel May Work on This Equipment
Includes Instructions For:
Standard 3000 Electronic Retail Dispensers
3000 Little Squirt - Retail Dispensers
3000 Big Squirt - Retail Dispensers
Remote Dispensers
and
Self-Contained Pumps
Bennett 1218 E. Pontaluna Road, Spring Lake, MI 49456
USA 800-235-7618 ~ Outside USA 231-798-1310
[email protected] ~ www.bennettpump.com

2 107933 Rev E 03/01/11
Table of Contents
NOTICE
Not all equipment covered in this manual is listed by Underwriters Laboratories. Only those products that
bear the Listing Mark of Underwriters Laboratories are listed.
IMPORTANT
Examine the shipment immediately upon arrival to make certain there has been no damage or loss in transit.
Bennett Pump Company, as shipper, is not liable for the hazards of transportation. Please make damage claims
directly to the truck line.
Safety 3 Motor Control 50
Introduction 4 Cross Phasing - Diagram 51
Product Specifications 4 Testing for Cross-Phasing 52
Features and Capabilities 4 Master / Satellite Truck Stop Applications 53
Determining the Model Number 8 Master / Satellite Valve Control 54
The Pump Control Devices 10 Satellite Board 55
How to Operate the Dispenser 12 Jumper on the Satellite Board 56
How to Read Electronics Totals 13 Auxiliary Display 57
How to Read the Last Sale During a Power Failure 14 Backlighting 58
How to Prepare the Dispenser for Programming 14 Dual Phase Pulser 59
General Programming Instructions 15 Handle Switch 61
Default Settings 16 Connecting the Handle Switch 62
How to Program Using the Local Preset 17 Two Stage Valve 63
How to Perform a Cold Start 18 Testing a Valve 66
How to Program Mechanical Pulse Output 19 VeriFone Card Reader Interface 67
Setting the Jumpers on the Pulse Output Board 20 Diagnostics 96
Mechanically Calibrate the SB-100 Meter 21 Error Codes 101
Electronically Calibrate the SB-100 and FPP Meters 22 Troubleshooting 102
Service Instructions 24 How to Electronically Calibrate the SB-100 Meter (E-cal) 113
Safety 25 Wiring Diagrams 115
System Block Diagram 26 Audit Form 123
System Operation - Overview 27 Warranty Statement 125
Turning the Power ON to the Dispenser 31
If System Looses Power 31
Battery Over-ride Switch 31
Testing the Battery 31
Normal Fueling Transaction 32
CPU Board 33
Power 34
Measuring Voltage 34
Test Points 34
Testing the System Fuse 34
RAM Clear Procedure 35
Layout of the CPU (Rear View) 37
Layout of the CPU (Front View) 38
Connecting the Manager Keypad 39
General Programming Instructions 39
System Software 40
Connecting to the Barrier Circuit 40
Connecting to the Console 41
CPU Jumper Settings 41
Connecting to the Pulse Output Board 42
Block Diagram 43
Connecting to a Tank Gauge 43
Setting the Jumpers on the Pulse Output Board 44
Pulse Ratio and Pulse Width 44
Pulse Output Test Circuit 44
Handle Switch to Fleet System Signal 45
Authorization Signal from the Fleet System 48

3 107933 Rev E 03/01/11
CAUTION: Do not drill holes in fuel
dispensers. Holes can cause failure of the
electronic equipment. The warranty will become
void. Use only adhesive backed sign mounting
brackets.
WARNING: When anchoring the dispenser,
always level the dispenser with shims before
bolting to the island. DO NOT shim just the
middle of the dispenser and bolt down.
WARNING: Make sure this equipment is
correctly grounded. Failure to do will cause
injury or damage equipment or improper
operation. Improper grounding voids the
warranty.
WARNING: You must have training in the
operation and programming of this dispenser
before using it. READ THE OPERATORS
MANUAL.
WARNING: The emergency shut-off valve
(also called the fire valve, shear valve or impact
valve) must be closed when service or
maintenance is performed on this equipment.
WARNING: Electronic components are
static sensitive. Use proper static precautions
(static straps) before working on the equipment.
WARNING ADVERTISSEMENT ADVERTENCIA
For the safe installation of this equipment, read and understand all warning and cautions. Look for these
warnings:
“DANGER” means: If you do not follow the instructions, severe injury or death will occur.
“WARNING” means: If you do not follow the instructions, severe injury or death can occur.
“CAUTION” means: If you do not follow the instructions, damage can occur to the equipment.
READ AND UNDERSTAND ALL WARNING LABELS ATTACHED TO THE DISPENSER
Safety Instructions
WARNING: To prevent electric shock, keep
the electrical parts of the dispenser dry.
WARNING: You must have training in the
installation, service or maintenance of this
equipment (dispenser, pump, console, control
box or submerged pump) before working on it.
Maintenance repairs must be done by
authorized personnel only. Warranty work may
only be performed by Bennett certified
technicians.
DANGER: Disconnect all power to this
equipment and associated submerged pump(s)
during installation, service or any maintenance,
i.e., changing filters.
DANGER: Gasoline is flammable.
NO SMOKING OR OPEN FLAME.
DANGER: To prevent injury to you from
vehicles and onlookers, always place a barrier
around this equipment before performing service
or maintenance.
DANGER: Fire, explosion, injury or death
will occur if fuel filters are changed by untrained
personnel. Make sure only trained personnel
change filters.

4 107933 Rev E 03/01/11
All of the dispensers shown in this book can be operated in the “Stand Alone” mode (no control
console), or with a control console utilizing Bennett Protocol or the 515 interface box in conjunction with
a 3rd party POS system.
POWER REQUIREMENTS
AC Power Input, Electronic Universal Input 85-270 Volts A.C. 50/60 Hz.
DC Power Supply Outputs +5VDC 100mA Max, +12 VDC 100mA Max.
DC Power Supply Outputs +24 VDC 1.0 Amps Max., +5VDC Isolated 50mA Max
Nickel-Cadmium Battery Output +10.8VDC, 40 Milliamp Hours
NOTE: Self-Contained dispenser motors are set at the factory at 115V.
ENVIRONMENTAL REQUIREMENTS
Operating Temperature Range: -30 to +50°C
Humidity: 0-95% condensing
DIMENSIONS
3700/3800 Series Low Hose *60” H x 30” W x 20” D
3700/3800 Series High Hose *88” H x 30” W x 20” D
*Without Valance.
1. A self-monitoring pulser will prevent product flow in the event of a malfunction.
2. Diagnostic software system built-in to aid in troubleshooting.
3. A Manager’s access code prevents unauthorized changes of the price per volume settings.
4. 1” high LCD displays which are lighted from the back with high efficiency, low power LEDs for easier
viewing.
5. An allocation limit can be set from 1 to 999 gallons or 9,999 liters at the dispenser.
6. Maximum Display values for Menu Code 8 option 0 are:
Each Sale Totals
Dollars 9999.99 9,999,999.99
Gallons 999.999 9,999,999.999
Liters 9999.99 99,999,999.99
Price Per Volume 9.999
7. An external switch (Last Sale Recall) is provided for reading totals and recalling the display
information during a power failure.
8. A +3.6 volt DC nickel-cadmium battery retains totals and programmed information in the RAM
memory during power failures for up to 10 days.
9. On board battery that maintains last sale information for 15 minutes in the event of power loss.
10. All units have conformal coated electronic boards to help protect them from moisture or foreign
material damage. All major electronic board assemblies are environmentally tested and
temperature cycled.
11. The dispenser meets or exceeds FCC Emission Standards and UL specifications.
12. Dispenser programming is performed from the manager’s keypad. The keypad is located inside the
electronics head.
Introduction
Features and Capabilities
Product Specifications

5 107933 Rev E 03/01/11
Standard Features
• Simple electronic computer
• Stand-alone or Interfaced to Control Device
• RS485 interface or current loop or dual
pulse output
• Exclusive eCalTM (Electronic Calibration)
• Magnet activated totals display
• Programmable unit of measure for US
gallons, liters, or imperial gallons
• Operates from 115/230Vac, 60/50Hz, or
380 Vac, 50Hz
• Self contained (suction) models feature
standard 1-HP continuous duty motor(s)
• Back lit LCD displays
• Satellite Outlet Connection (except Quad)
• Self-contained (suction) models: single,
1-product twin, or 2-product twin
• Remote models: single, 1-product twin, or
2-product twin
• Quad “Active-4 hose” remote or suction
Construction
• Low Hose Cabinet Design or
• High Hose Cabinet Design
• Front or side mount nozzle boots
• Long-life cabinet construction using
galvaneal components and powder coated
panels
• Black end panels & top
• Black dial face covers
• Red lower doors (optional colors available)
• Hinged swing out lower door
• Hinged swing down upper door
• Heavy duty hose hook (optional internal
spring rewind retractor available)
Computer
• Simple single board design electronics.
Includes CPU, power, display, eCal, RS485
or current loop connection,
electromechanical analog totalizer, push-
button programming switches, wiring
terminal strip
• LED Backlighting board for the LCD display
• Optical pulser
• Designed for temperature extremes - no
heaters or cooling fans required
• Long life, highly visible back lit LCD display,
1” (2.54cm) numerals for money & volume;
1/2” (1.27cm) numerals for price-per-volume
• Battery Backup for last sale recall during
power outage (required for resale of fuel)
• Simple 2-command protocol via RS485
interface to fleet management systems
supplies pump status, pulses, volume sale
& volume totals
• Current loop Bennett fuel protocol interface
Computer (cont’d)
• Field wiring goes directly to terminal strip on
Computer (for new installations pull 72” of
wire above grade level)
• Transaction display of: 999.999 for gallons,
9999.99 for liters and 6-digits for money
with programmable decimal point
• Electronic hose totals of:
• 99999999.999 for gallons (8.3)
• 999999999.99 for liters (9.2)
• Built-in diagnostics with error codes
Hydraulics
• Precision Bennett SB100 Meter, 4-piston,
positive displacement design
• Type 75 or type 75-HD Bennett sliding vane
pumping unit with integral vortex air
eliminator
• SB100 meter is electronically calibrated
(eCal). Mechanically calibrated meter is
optional.
• All remote units include built-in inlet check
valves to keep the hydraulics full and
prevent meter/pulser count-up when the
submersible pump pressurizes the system
• Remote units use replaceable paper filter
• Suction pumps use a reusable strainer
• All units feature 1” hose outlets with a
1”x3/4” reducer bushing
• 1-1/2” ground joint union inlet
Options
• Programmable Dual Pulse Output Board to
interface to fleet management systems &
tank monitoring system if RS485 is not used
• 2-Stage prepay/preset electric solenoid
valve for 1-product, 1-hose or 2-product, 2-
hose suction pumps. (valve is standard on
all other models)
• Internal spin-on filter & adapter for remote
models
• For high hose models: balance vapor coax
hose outlet & internal vapor return piping
• Healy active vapor system for high hose
• Subpump relay 3-phase contactor
• Intercom speaker for high hose models
• Brushed stainless steel lower doors
• Brushed stainless end panels
• Custom lower door colors and/or graphics
• Mechanical calibration dial for SB100 meter
• Hose clamp for 5/8”, 3/4”, or 1” I.D. hose
• Explosion proof junction box for lower
hydraulic area
• 380 Volt 3-Phase Motors
• Pressure regulating valve for suction pumps
with aboveground tank installation
• E85 alcohol blend compatibility option
• Internal hose retractor
GoPump-R 3K Marketing Specs Rev 2—102604
3000 Electronic Dispensers Specification Sheet
Retail, Money & Volume Display
Units have been tested and
found to comply with the limits
for a Class A computing device
in accordance with Subpart J of
Part 15 of FCC Rules regarding
radio frequency interference.
For information on flow rates,
motor sizes, and model
configurations see our Model
Configuration Chart &
Specification Sheet
ULTM listed
Certified for resale applications.
The N.T.E.P. Certificate of
Conformance is available upon
request
Specifications in this document
are subject to change without
notice.
Options (cont’d)
• Strainer in lieu of filter w/ or
w/o cloth sack
• Hoses, nozzles, swivels
• Satellites (requires satellite
board in master. Order from
service parts.)

6 107933 Rev E 03/01/11
Standard Features
• Simple electronic computer
• Stand-alone or Interfaced to Control Device
• Retail Version: RS485 interface or current
loop or dual pulse output
• Commercial/Industrial Version: RS485
interface or dual pulse output
• Exclusive eCalTM (Electronic Calibration)
• Magnet activated totals display
• Programmable unit of measure for US
gallons, liters, or imperial gallons
• Operates from 115/230Vac, 60/50Hz, or
380 Vac, 50Hz
• Back lit LCD displays
• Satellite Outlet Connection
• Remote dispensers only
• Single Master, dual master, or master/
satellite combination
• Field configurable for single point or
simultaneous master & satellite fueling
Construction
• Low Hose Cabinet Design or
• High Hose Cabinet Design
• Front or side mount nozzle boots
• Heavy duty lift-to-start nozzle boots
• Long-life cabinet construction using
galvaneal components and powder coated
panels
• Black end panels & top
• Black dial face covers
• Green lower doors (optional colors
available)
• Hinged swing out lower door
• Hinged swing down upper door
• Heavy duty hose hook
Computer
• Simple single board design electronics.
Includes CPU, power, display, eCal, RS485
or current loop connection,
electromechanical analog totalizer, push-
button programming switches, wiring
terminal strip
• LED Backlighting board for the LCD display
• Optical pulser
• Designed for temperature extremes—no
heaters or cooling fans required
• Long life, highly visible back lit LCD display,
1” (2.54cm) numerals for money & volume;
1/2” (1.27cm) numerals for price-per-volume
• Battery Backup for last sale recall during
power outage (required for resale of fuel)
• Simple 2-command protocol via RS485
interface to fleet management systems
supplies pump status, pulses, volume sale
and volume totals
Computer (cont’d)
• Current loop Bennett fuel protocol interface
for Retail Versions only
• Field wiring goes directly to terminal strip on
Computer (for new installations pull 72” of
wire above grade level)
• Transaction display of: 999.999 for gallons,
9999.99 for liters and 6-digits for money
with programmable decimal point
• Electronic hose totals of:
• 99999999.999 for gallons (8.3)
• 999999999.99 for liters (9.2)
• Built-in diagnostics with error codes
Hydraulics
• Rotary meter rated at 70gpm maximum
• Built-in inlet check valves to keep the
hydraulics full and prevent meter/pulser
count-up when the submersible pump
pressurizes the system
• 1-1/2” 2-Stage prepay/preset electric
solenoid valve
• Metal Y-strainer
• 1-1/4” elbow hose outlet(s) with 1-1/4” x 1”
reducer bushing
Options
• Programmable Dual Pulse Output Board to
interface to fleet management systems &
tank monitoring system if RS485 is not used
• 2-Stage prepay/preset electric solenoid
valve for 1-product, 1-hose or 2-product, 2-
hose suction pumps. (valve is standard on
all other models)
• Subpump relay 3-phase contactor
• Intercom speaker for high hose models
• Explosion proof junction box for lower
hydraulic area
• Brushed stainless steel lower doors
• Brushed stainless end panels
• Custom lower door colors and/or graphics
• Hoses, nozzles, swivels
• Satellite-in-use light
• Satellites (requires satellite board in master.
Order from service parts)
Big Squirt 3K Marketing Specs Rev 2—102604
Big Squirt 3000 Electronic Dispensers Specification Sheet
Commercial/Industrial Volume Display or Retail, Money & Volume Display
Units have been tested and
found to comply with the limits
for a Class A computing device
in accordance with Subpart J of
Part 15 of FCC Rules regarding
radio frequency interference.
For information on flow rates,
motor sizes, and model
configurations see our Model
Configuration Chart &
Specification Sheet
ULTM listed
Certified for resale applications.
The N.T.E.P. Certificate of
Conformance is available upon
request
Specifications in this document
are subject to change without
notice.

7 107933 Rev E 03/01/11
Standard Features
• Simple electronic computer
• Stand-alone or Interfaced to Control Device
• Commercial/Industrial Version: RS485
interface or dual pulse output
• Exclusive eCalTM (Electronic Calibration)
• Magnet activated totals display
• Programmable unit of measure for US
gallons, liters, or imperial gallons
• Operates from 115/230Vac, 60/50Hz, or
380 Vac, 50Hz
• Back lit LCD displays
• Satellite Outlet Connection
• Remote or Suction models available
• Single Master, dual master, or master/
satellite combination for Remote models
• Single Master for Suction models
• Field configurable for single point or
simultaneous master & satellite fueling
Construction
• Low Hose Cabinet Design or
• High Hose Cabinet Design
• Front or side mount nozzle boots
• Heavy duty lift-to-start nozzle boots
• Long-life cabinet construction using
galvaneal components and powder coated
panels
• Black end panels & top
• Black dial face covers
• Green lower doors (optional colors
available)
• Hinged swing out lower door
• Hinged swing down upper door
• Heavy duty hose hook or retractors
depending upon model
Computer
• Simple single board design electronics.
Includes CPU, power, display, eCal, RS485
connection, electromechanical analog
totalizer, push-button programming
switches, wiring terminal strip
• LED Backlighting board for the LCD display
• Optical pulser
• Designed for temperature extremes—no
heaters or cooling fans required
• Long life, highly visible back lit LCD display,
1” (2.54cm) numerals for money & volume;
1/2” (1.27cm) numerals for price-per-volume
• Battery Backup for last sale recall during
power outage (required for resale of fuel)
Computer (cont’d)
• Simple 2-command protocol via RS485
interface to fleet management systems
supplies pump status, pulses, volume sale
and volume totals
• Field wiring goes directly to terminal strip on
Computer (for new installations pull 72” of
wire above grade level)
• Transaction display of: 999.999 for gallons,
9999.99 for liters
• Electronic hose totals of:
• 99999999.999 for gallons (8.3)
• 999999999.99 for liters (9.2)
• Built-in diagnostics with error codes
Hydraulics
• Rotary meter rated at 40gpm maximum
• 1” 2-Stage prepay/preset electric solenoid
valve for Remote models (optional on
Suction models)
• Built-in inlet check valves to keep the
hydraulics full and prevent meter/pulser
count-up when the submersible pump
pressurizes the system
• Metal Y-strainer
• 1” elbow hose outlet(s)
• 1-1/2” ground joint union inlet
Options
• Programmable Dual Pulse Output Board to
interface to fleet management systems &
tank monitoring system if RS485 is not used
• 1” 2-Stage prepay/preset electric solenoid
valve for 1-product, 1-hose Suction model.
(valve is standard on all other models)
• Subpump relay 3-phase contactor
• Intercom speaker for high hose models
• Explosion proof junction box for lower
hydraulic area
• Brushed stainless steel lower doors
• Brushed stainless end panels
• Custom lower door colors and/or graphics
• Hoses, nozzles, swivels
• Satellite-in-use light
• Satellites (requires satellite board in master.
Order from service parts)
Big Squirt 3k Marketing Specs Rev 2—102604
Little Squirt 3000 Electronic Dispensers Specification Sheet
Commercial/Industrial Volume Display or Retail, Money & Volume Display
Units have been tested and
found to comply with the limits
for a Class A computing device
in accordance with Subpart J of
Part 15 of FCC Rules regarding
radio frequency interference.
For information on flow rates,
motor sizes, and model
configurations see our Model
Configuration Chart &
Specification Sheet
ULTM listed
Certified for resale applications.
The N.T.E.P. Certificate of
Conformance is available upon
request
Specifications in this document
are subject to change without
notice.

8 107933 Rev E 03/01/11
Determine the model number of the dispenser from the serial plate located on the dispenser. Utilizing
the chart below determine the features of the dispenser to be installed. Understanding the features of
the dispenser to be installed will be helpful in understanding the proper installation of the dispenser.
How a Model for the 3700 Series Dispensers is Made Up.
Pump
Model Retail Commercial Electronics Flow Rate # Products # Hoses Motor
See Note 1 See Note 2
3711 X 531 Package All 1 1
3712 X 531 All 1 2
3722 X 531 All 2 2
3724 X 531 All 2 4
See Note 2
3811 X 210 Package All 1 1
3812 X 210 All 1 2
3822 X 210 All 2 2
3824 X 210 All 2 4
Note 1 - Flow Rate -
Standard - *23gpm (Remote) , 15 gpm (Self Contained)
Heavy Duty Suction - 24 gpm
Little Squirt - 35 gpm (nominal with one hose active, 40 gpm total with Master and Satellite in
simultaneous flow ) with 1” valve (remote or suction)
Big Squirt - 35 gpm (nominal with one hose active, 60 gpm total with Master and Satellite in
simultaneous flow) with 1-1/2” valve (remote only)
*Flow rates are “nominal” (under ideal test conditions without accounting for system restrictions
such as hanging hardware. Actual flow rates will vary depending on conditions of installation.
Note 2 - Motor -The hydraulic arrangement can be as follows-
Remote (submerged pump),
Suction with Standard 1 phase 115/230 v.a.c. 50/60 Hz,
Suction with 1 phase 115/230 v.a.c. 50/60 Hz with prepay valves,
Suction with 3 phase 380 v.a.c. 50 HZ,
Suction with 3 phase 380 v.a.c. with pre-pay valves
Determining the Model Number

9 107933 Rev E 03/01/11
Field #1—Dispenser series, always “3”
Field #2—Computer & Reset (See Box #1)
Field #3—Number of Products. 1 or 2
Field #4—Number of Hose Outlets. (1 or 2 for side mount
nozzle boots. 1, 2, or 4 for front mount nozzle boots.
Field #5—Flow Rate. S=Standard; H-Heavy Duty option for
suction 1-product, 1-hose or 2-product, 2-hose; L=Little
Squirt; B=Big Squirt
Field #6—Details if Little Squirt or Big Squirt. N=Not applica-
ble; M=Master; S=Satellite; C=Combo Master & Satellite;
L=Master w/ Satellite-in-use light; D=Combo with Satellite-in-
use light on master side.
Field #7—Hydraulics. R=Remote; S=Suction; P=Suction w/
prepay valve(s); D=Defueler (1-product, 1-hose Suction
ONLY); M=RemoteMaster w/ Satellite Piping Kit
Field #8—Fuel. S=Standard; A=Alcohol (E85 product).
Note: cannot have both options in one dispenser.
Field #9—Unit of Measure (See Box 3)
Field #10—Valance/Canopy Options. L=Low Hose; C=Cover
HiHose; V=Valance HiHose; S=Special Oval Canopy (field
kit) Hi Hose
Field #11—Nozzle Boot Orientation. F=Front Mount; S=Side
Mount (NOTE: mechanical dispensers are side mount
ONLY)
Field #12—Fueling Positions. 1=one side; 2=two sides
(Note: Mechanical dispensers are 2-sided ONLY)
Field #13—Electrical. A=115v 60Hz 1-Ph; B=230v 60Hz 1-
Ph; C=115v 50Hz 1-Ph; D=230v 50Hz 1-Ph; E=380v 50Hz 3-
Ph
Field #14—Local Preset. N=None; L-Local Preset w/o
Printer; P-Local Preset w/ Printer (Note: Local Preset for
electronic dispensers ONLY)
Field #15—Card Readers (DCT). N-None; C-Credit Only;
D=Debit/Credit (card readers for use with electronic dispens-
ers only)
Field #16—Vapor Recovery. N-None; A=Active Healy System; B=Balanced
Field #17—Pulser. N-No pulse out for mechanical or electronic dispensers; P-Pulse Output for Electronic dispensers; T=10:1*; H-
100:1* [*VR10/4 & 101 mechanical computers ONLY]
Field #18—J-Box option. N-None (standard); J=J-box option
Field #19—Number of Electrical Conduits. 1 (standard) or 2 (optional)
Field #20—SubPump Relay 3Ph Contactor Option. N=None (standard); R=Relay option (1-per Product)
Field #21—Speaker Option. N=None or Low Hose dispenser; S=Speaker, 1-per HiHose Dispenser; C=Speaker w/ Call Button
Field #22—Handcrank Option. N-None; H-Handcrank option (only with suction mech Cam-Ac without valves)
Field #23—Hose Handling. S=Standard; H-Hook; I=Internal low hose; E-Case underside of top on high hose
Field #24—Filtration. See Box #2
Field #25—Lower Door Graphics. A=Bennett Black; B=Bennett Blue; G=Bennett Green; E=Other, specified in extended graphics
set; R=Bennett Red; S=Stainless Steel; W=Bennett White; Y=Bennett Yellow [A, B, G, R, S, W, Y also specify standard computer
graphics, black panels, & English text]
Fields 26 through 37—Graphics / Country / Language / Suffix Number. Assigned at factory during entry of the order. These, if
used, supercede the Lower Door Graphics selection. [Do not enter data into these field. Reserved for use by Bennett Order En-
try]
DIN FIELD#
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37
3 8 1 1 S N S-S G L S 2-A N N N N N 1 N N N N S-R-BPC-USA-ENG-001
Box 3 (Unit of Measure) [Field Position #9]
Mechanical Pump: G=US Gal; L=Liters; I=Imperial Gal
Electronic Pump w/ eCal Meters: G, L, or I
Electronic Pump w/ mCal Meters:
A=US Gal; B=Liters; C=Imperial Gal 3
Determining the Model Number
DIN Field Numbers, 1 through 37 specifies a dispenser per the instructions listed below for each field.
The DIN system specifies a complete dispenser and is essential to ensure that customers receive the
dispenser they expect. For reference only, here is an example of a complete DIN:
Box 1 (Computer & Reset) [Field Position #2]
1=Commercial Mechanical, 101 Non-Computer & Electric Reset
2=Commercial Mechanical, 101 Non-Computer & CamAc Reset
3=Retail Mechanical, VR10/4 & Electric Reset
4=Retail Mechanical, VR10/4 & CamAc
5=Retail Mechanical, VR10 & Electric Reset
6=Retail Mechanical, VR10 & CamAc
7=Commercial Electronic
8=Retail Electronic 1
Box 2 (Filtration) [Field Position #24]
S=Standard (paper filter in remotes; strainer in suction; Y-
Strainer in Big Squirt or Little Squirt)
Options for Remote Single & Twins(except Big & Little Squirt)
A=Strainer Option for Remote Single & Twins
B=Strainer w/ sack for Remote Single & Twins
C=Spin-on filter option for Remote Single & Twins (Required for
4-Hose Quad)
P=Petrodyme spin on housing w/ disposable paper element
Options for Suction Single, Twins(except Big & Little Squirt)
F=Strainer w/ sack
D=Dual filtration 2

10 107933 Rev E 03/01/11
The Manager’s Keypad.
The manager’s keypad allows the dispenser to be programmed. When
the keypad is plugged into the J3 connector on the CPU board and the
“Cancel” and “Enter” button are pressed simultaneously for 3 seconds
the dispenser enters the attendant mode (sometimes referred to as
“manager’s mode” by displaying “Code 00”). The attendant mode
allows access to the dispenser totals, pricing information and
programming information. The manager keypad is shipped with each
dispenser and is located in the electronics head and is normally
disconnected from the system during normal use. See Figure 1.
See the “How To Prepare The Dispenser For Operation” section for a
complete description of keypad functions for programming the
dispenser. See the “How To Operate The Dispenser” section for an
explanation of keypad use to read totals. See the “How To Use
Diagnostics” section for complete instructions for using the keypad to
read error codes.
The Error Messages. See Figure 2.
When an error message appears, there is a fault condition in the
dispenser. Use the dispenser diagnostics to determine the problem.
Please refer to the section on “Error Codes” in this manual for more
information on Error Codes.
NOTE: When an error message appears the error message can be
reset by turning the pump handle on and back off.
The Power Failure Message. See Figure 3.
The Power Fail message occurs whenever the power has been
interrupted or turned off to the dispenser. If the power is turned off and
the P Fail message does not appear, the charge is low on the 12-volt
battery. Failure of the battery could result in loss of dispenser
electronic totals and stand alone operating data.
The Last Sale Recall Switch. See Figure 4.
The Last Sale Recall switch is hidden from the customer. It can be
accessed using the Managers Keypad. When the “Clear” and “Enter”
buttons are held down simultaneously on the Managers Keypad with
the Managers Keypad plugged into the CPU (J3 connector) for 1
second, the previous sale is displayed. If power to the dispenser is
interrupted, the money and volume totals can be accessed, as well as
the current sale information.
Pump Control Devices
Fig. 1 - Manager Keypad
Fig. 2 - Error Message
Fig. 3 - Power Fail Message
Fig. 4 - Previous Sale

11 107933 Rev E 03/01/11
The Electronic Door Key Locks. See Figure 1
The key locks for the electronic door are located on either outside top
edge of the door. The Key locks for the lower door of the 3000 Series
are located on the left side (top and bottom) of the lower door panel. A
key is shipped with each dispenser. The same key is used for all the
locks.
To lock the upper door, insert the key in one of the locks and turn
clockwise until it stops. Repeat this step for the other lock. To lock the
lower door, turn the key clockwise until it stops in one of the locks.
Repeat this step for the other lock. To unlock either door, turn the key
counterclockwise until it stops.
The Electro-Mechanical Totalizers. See Figure 2.
The electro-mechanical totalizers are located above each Individual
Price Per Volume Display. The total is cumulative and reads in whole
unit (gallon or liter) increments.
The Pump Handle. See Figure 3.
(Lever Operation)
The pump handles are located on the front or side of the dispenser. To
operate the dispenser, remove the nozzle from the holder and lift the
pump handle up for the ON position. Push the pump handle down for
the OFF position. These are referred to as “lift to start nozzle” boots.
See figure 3.
Fig. 1 - Key Locks
Fig. 3 - Lift Lever Start
Fig. 2 -
Electromechanical Totalizer
Pump Control Devices

12 107933 Rev E 03/01/11
How to Dispense Fuel - See Figure 1.
To dispense fuel, follow this procedure:
1. Remove the nozzle from the holder.
2. Lift the handle to the ON position. See Figure 1. Note: be sure the
pump is authorized by the console or is in stand alone.
3. Wait for the displays to go to all 8’s and then all 0’s. This is called the
“reset”.
4. Squeeze the nozzle trigger to dispense fuel into the vehicle or
approved container. See figure 2.
5. Release the nozzle trigger when the desired amount of fuel has
been dispensed.
6. Lower the handle to the OFF position.
7. Put the nozzle in the holder.
If the dispenser stops during the delivery of fuel, check the display for
an error code. If one is present, refer to the section in this manual
entitled “How to Use Diagnostics,”
How to Read the Electro-mechanical Totalizer
The dispenser is equipped with a Electro-mechanical totalizer for each
hose which records the volume dispensed for each sale. The volume
recorded is an accumulative total that cannot be reset. The electro-
mechanical totalizers are located at the top of the main display aligned
above each Individual Price Per Volume Display. The total is
cumulative and reads in whole unit (gallon or liter) increments. See
Figure 3.
Note: Because of rounding methods used and the nature of electronic
totals versus an analog device such as an electro-mechanical totalizer,
electronic totals and electro-mechanical totals will rarely match exactly.
The explanations given in the menus listed in this section are intended
for use by the operator, manager or service technician.
Fig. 1 - Lift the lever
Fig. 3 - Mechanical Totalizer
Fig. 2 - Begin fueling.
How to Operate the Dispenser

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Menu Code 1
This menu code allows the manager to read the electronic non-
resettable hose totals that accumulate in the dispenser for money, vol-
ume, number of sales, and number of price changes.
To read the electronics totals for the hose position, follow this
procedure:
1. Plug the Managers Keypad into the J3 connector on the CPU
board.
2. Press and hold the “Clear” and “Enter” button simultaneously for 3
seconds until you see “Code 00” on the display. Press “1” and
“mode” See Figure 1.
3. You will see the current dollar amount in the non-resettable
electronic totals. See Figure 2. The top line on the display
represents the 6 Most Significant Digits and the bottom lines shows
the 5 Least Significant Digits. In this example, the total dollar
amount for this hose is $1,149.01.
4. Press the “Enter” button and you will see the current volume
amount in the non-resettable electronic totals. See Figure 3. The
top line on the display represents the 6 Most Significant Digits and
the bottom lines shows the 5 Least Significant Digits. In this
example, the total volume amount for this hose is 1,032.490 volume
units (gallons in the United States).
5. Press the “Enter” Button and you will see the number of sales since
the dispenser was started up. See Figure 4. In this example it
shows 8 sales since the dispenser was brought into service.
6. Press the “Enter” button and you will see the number of price
changes since the dispenser was started up. See Figure 5. In this
example it shows 4 price changes since the dispenser was brought
into service.
7. To exit the “Electronic Totals” mode press “Clear” and then “Clear”
and “Enter” buttons simultaneously to return to the normal sales
display.
Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
How to Read Electronic Totals

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If an A.C. power failure occurs, the dispenser will display the last sale in
progress at the time of the failure. This display will alternate with the “Power
Fail Message” (PPPPPP). This will continue for 15 minutes after the
dispenser has lost power. If power is returned, the display will go back to it’s
normal display.
NOTE: The battery will display data for 15 minutes.
Example : The customer is dispensing fuel and the dispenser / site looses
power. The customer has pumped $7.50 to this point. See Figure 1. At this
point the dispenser valve closes and the customer cannot continue fueling.
The display will continue to alternate between showing the amount (along
with the volume amount) and the Power Fail message for 15 minutes. After
the 15 minutes if power is still out, the display goes blank until power is
returned.
NOTE: When a control console is used, some of the functions can be
programmed and are downloaded to the dispenser from the console.
Examples are maximum delivery, slow flow offset and prices etc.
Connecting the Manager’s keypad for dispenser programming.
Programming is done from the manager’s keypad located inside the
electronics compartment.
To enable the dispenser for programming:
1. Remove the keypad and cable from the plastic bag located on the inside
of the electronic enclosure. Connect the cable to the Manager Keypad.
2. Locate the keypad receptacle located on the back of the CPU board,
which is located on the backside of the electronic door. The plug
receptacle is labeled “J3” and is located on the right side edge if the
CPU if viewed with the electronics door open and from the back side of
the board. (See Figure 3). This is where the Manager Keypad and cable
will connect to the CPU to program that hose.
Note - There is one CPU per hose. The CPU board has a black
switch on top. See Figure 4.
Note - Make sure the handle is hung up in the dispenser nozzle
boot.
3. With the dispenser power on, plug the manager’s keypad and cable into the connector labeled J3 on
the CPU board.
4. With the Manager’s keypad properly connected, on the Manager Keypad, press the “Cancel” and
“Enter” button simultaneously and hold for 3 seconds until you see “Code 00” on the display. See
Figure 5.
5. When the programming session is complete, press the “Cancel” and “Enter” button simultaneously
to exit the Managers Mode.
Fig. 1
Fig. 2
How to Read the Last Sale During a Power Failure
Fig. 4 - CPU has e-cal
switch
Fig. 3 - Manager Keypad
Fig. 5
How to Prepare the Dispenser for Programming

15 107933 Rev E 03/01/11
General Programming Instructions
Make sure the dispenser power is on and the pump handle is in the off position prior to entering the
Manager (programming) mode.
The dispenser has a variety of Menu Codes that are accessed by using the manager’s keypad. Menu
Codes 0 and 1 are accessed by the attendant or the manager to read diagnostic error codes or totals.
The remaining Menu Codes are used by first entering an access code in Menu Code 3. Without the
correct access code, the remaining Menu Codes are hidden. A description of each Menu Code is given
below:
Menu
Code Name Description
0 Diagnostics Diagnostic tests
1 Hose Totals Reading Money, Volume, Number of Sales, Number of Price
Changes
3 Manager Access Entering a four digit code to access remaining Menu Codes
4 Pricing Program to set price per volume for each hose & one or two tier
pricing
8 Decimal Location Program to change decimal placement for other than U.S. standard
9 No Flow Time Out Program to set a time for the dispenser to turn off after flow stops
10 Slow Flow Amt Program to control the slow down limit on a prepay sale
11 Volume Allocation Program to control maximum volume of a single sale at one pump
12 Pre-charge Time Program to set the submerged pump pre-charge time
15 Fleet Option Program to set Fleet system interface compatibility
17 Local Preset/ Program to set the way the Local Preset option operates & how to
select the Preset Language applicable language
18 Motor Delay Program to set when the self contained motor turns on
20 Masked Volume Program the start of flow recognition (OIML Standards)
21 Stand Alone Program to set the dispenser in stand alone or console mode
22 Dispenser Address Program to set the dispenser address
24 Preset Data Entry
Pointers Program to define the entry point for a preset sale
27 Electronic Calibration Electronic Calibration setting - View Only
29 Cross Multiplication
Override Turns on/off cross multiplication
83 Cold Start Cold Start the Dispenser Memory (RAM)
99 Volume Units Program to set the volume units for the hose
Please read the explanation for each menu code for complete information on these options.

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The software program for each new dispenser shipped from the factory is preprogrammed with default
settings in some of the Menu Codes. Some menu codes must be changed immediately to make the
dispenser operational in your situation. See Initial Setup Sequence below. For your convenience, the
default listings are noted below:
Menu Code Description Default
0 Diagnostics
1 Money and Volume Totals
3 Manager Access 2218
4 Prices 0000
8 Decimal Location 0 = U.S.A.
9 No Flow Time Out - - - = Infinite Time
10 Slow Flow Amount 0.100 Volume Unit
11 Volume Allocation 0999 Volume Units
12 Prestart Time 2 seconds
15 Fleet Option 1 = Enabled
16 Unit Volume
17 Local Preset 0 = Disabled
18 Motor Delay 2 Seconds
20 Masked Volume .010 gallons or .10 liters
21 Stand Alone Current Loop
22 Dispenser Address 0 = only one dispenser on the
communications loop
24 Preset Data Entry Digit Pointers Off
27 Meter Calibration 0.00
29 Cross Multiplication Override On
83 Cold Start
99 Volume Units Program to set the dispenser at gallon
or liter operation
.
Suggested Start Up Sequence
To program the dispensers memory for the first time, or following a RAM memory clear follow the menu
codes in the order that they appear in the “Initial Setup” sequence below. If not, the dispenser may not
operate properly because of default settings.
The menu codes are explained in the Operators Manual in numerical order.
Default Settings
Menu
Code No. INITIAL SETUP
3 Manager Access Code
99 Unit of Measurement
4 Pricing
9 No Flow Time out
11 Volume Allocation for a sale at a pump
21 Current Loop, Stand Alone or RS485 mode
Menu
Code No. REMAINING DISPENSER SETUP
8 Decimal Location - for other than U.S. standard
10 Slow Flow Amount - control for prepay sales
12 Precharge Time - for submerged pump
15 Fleet System - Interface compatibility
17 Local Preset - operation
18 Motor Delay - Self Contained Pumps
22 Dispenser Address
27 Meter Calibration—View Only

17 107933 Rev E 03/01/11
The 3000 Series electronic dispenser can be ordered with the Local
Preset option. The Local Preset is used in countries where there is an
attendant at the pump to dispense fuel for the customer. The attendant
can select “volume” (gallons or liters etc..) OR currency (dollars, pesos
etc..) and preset the amount of fuel for the customer. Once the
dispensed amount reaches the preset amount the sale stops. An
example of what the dispenser might look like is shown in Figure 1.
The local preset overlay is shown in Figure 2. This keypad has two
functions:
1. To be used by the attendant during the fueling process
2. To program the dispenser
When you have a Local Preset, this keypad takes the place of the
Manager Keypad and is used to program the dispenser. The
programming of the dispenser remains the same as with any other retail
electronic dispenser. There are no “extra” modes to program just
because you have the Local Preset option. The only difference between
the Local Preset option and a standard retail 3000 series electronic
dispenser is that a couple of the programming keys are not shown on
the keypad overlay. See Figure 3.
1. Make sure that the handle for the hose position that you want to program is hung up in the Nozzle
Boot. If the handle is lifted, the hose position cannot go into the Manager Mode.
2. On the Local Preset keypad press the “Cancel” and the “Enter” keys simultaneously and hold until
the display shows “Enter Code 00”. See Figure 4.
3. Remember, the “Mode” and “Enter” buttons are not shown (Hidden) on the overlay, but you will be
able to feel them. The “Mode button is located to the right of the “0” key and below the “9” key. The
“Enter” button is located to the right of the “Mode” key and two spots down from the “Volume Preset”
key. Refer to Figure 3.
4. Once you are in the Manager Mode, you can program the dispenser as you normally would. To exit
the Manager Mode, press and hold the “Cancel” and “Enter” buttons together until the display
returns to the normal sales display.
Figure 1 - Local Preset option
uses Local Preset Keypad/
Overlay for each hose.
Default Settings
Figure 2 - Local Preset Keypad
Overlay - Used by the
attendant to pump fuel by pre-
setting the currency or volume
Figure 3 - Button Functions
Cancel Zero
Volume Preset
Money Preset
“Mode” Button (Hidden)
“Enter” Button (Hidden)
+/-
Figure 4 - Getting into the
Manager Mode - Press the
“Cancel” and “Enter” buttons
together to get in and out of
the Manager Mode.
How to Program Using the Local Preset

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Menu Code 83
This menu code allows the manager or operator to reset the manager
modes back to the default values. Refer to the beginning of this section
to see the default settings and to see the suggested set-up sequence.
A cold start also clears some error counting logs. This does not clear
dispenser totals, or meter calibration constants. This mode also
restores the security code back to the factory default of 2218.
To perform a cold start, follow this procedure:
1. After the Manager’s Mode has been accessed, press the number 8
and 3, then the MODE
button on the keypad. The display shown in Figure 2 appears.
2.Press the 1 for YES (see Figure 3) or the 2 for NO on the keypad and
press the ENTER button.
NOTE: If the YES button is entered, the RAM is cleared and the
dispenser re-boots. You will see the software ID. See Figure 4. and
the dispenser automatically goes to normal operation. You will
notice the last sale shows all 0000’s. See Figure 5. You may need
to recheck the dispenser programming since some values get
reset after a RAM clear.
3. Press the CANCEL button to exit this menu.
Fig. 1
Fig. 2
Fig. 3
Fig. 4
Fig. 5
How to Perform a Cold Start

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There is no menu code for pulse output on the 3000 series dispenser. Instead, a Pulse Output board is
used that allows the dispenser to be connected to a Fleet System like a mechanical dispenser. The
dispenser will generate pulse and handle signals to the Fleet System. There are jumpers on this Pulse
Output Board which determine what the pulse rate will be and what the pulse width will be. This Pulse
Output board is capable of sending out pulses at the following ratios:
1:1
10:1
100:1
1000:1
Also, the pulse width selections can be set with jumpers for selections as follows:
.5 milliseconds
1 millisecond
2 millisecond
4 millisecond
8 millisecond
16 millisecond
32 millisecond
64 millisecond
Also, when using a Pulse Output board, the dispenser should be programmed for RS485 communication
(mode 21).
See the information on the following page that describes how to set up the Pulse Output Board for use
with a 3rd party Fleet System.
How to Program Mechanical Pulse Output

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Setting the Jumpers on the Pulse Output Board
The Pulse Output board is ordered as an option with the Electronic 3000 series. This board is where the
field wires connect the 3rd party Fleet System to the Pulse Output functions of the dispenser. This
board also has jumpers that need to be set to determine the Pulse Rate and the Pulse Width. Whatever
pulse rate is set will send the same pulse rate and width to both the Fleet System and the Tank Gauge
(if one is connected). This section describes how to set these jumpers. Refer to the Figures below:
This is the Pulse Output Board. It has the terminal
strips for the field wire connections along the bottom
of the board to communicate with the Fleet System
using a pump handle output signal, an authorize in-
put signal and a pulse train signal. The Jumper
Header JP1 is at the top left of the board. These
jumpers must be set to determine the pulse rate and
the pulse width. See information below.
The top left of the Pulse Output board has a
jumper header called JP1. It has 8 jumper
positions. You can set the Pulse Rate with the
first two jumpers and the Pulse Width with the
3rd, 4th and 5th. See information below.
To set the Pulse Rate Output, set jumpers JP1-1 and JP1-2 as follows:
JP1-1 JP1-2 Pulses Per Gallon Pulses per Liter
OUT OUT 1000 100
IN OUT 100 10
OUT IN 10 1
IN IN 1 1/10TH
To set Pulse Width, set jumpers JP1-3, JP1-4, JP1-5 as follows (PULSE WIDTH’S ARE IN
MILISECONDS):
JP1-3 JP1-4 JP1-5 Pulse Width Pulses Per Minute
OUT OUT OUT .5 ms 60000
IN OUT OUT 1 ms 30000
OUT IN OUT 2 ms 15000
IN IN OUT 4 ms 7500
OUT OUT IN 8 ms 3750
IN OUT IN 16 ms 1875
OUT IN IN 32 ms 9378
IN IN IN 64 ms 467
JP1-1,2,3,4,and 5 are used to set the pulse rate and pulse width.
JP2 is currently not used.