Burg Wächter eBoxx EASY+ User manual

www.burg.biz
English 2
BURG-WÄCHTER KG
Altenhofer Weg 15
58300 Wetter
Germany
BURG-WÄCHTER UK LTD
Eurocam Technology Park
Chase Way, Bradford, West Yorkshire
England BD5 8 HW
Operating instructions
Language

eBoxx EASY+2 I English
Operating instructions
Dear customer,
Thank you for choosing aparcel box with the BURG-WÄCHTER eBoxx EASY+
electronics. This parcel box allows you to securely receive parcels and other
deliveries while you are out.
Important: Please read the entire operating instructions before
programming and keep this manual safe so that you can look it up
at any time.
We hope that you are pleased with your new BURG-WÄCHTER parcel box.
Your Burg-Wächter KG
Activating the electronics
Design
Download the secuENTRY KeyApp
General information
Blocking times
Increasing burglary protection
As asafeguard against tampering, the electronics block access for one minute
if an incorrect numerical code is entered ten times in succession. After which,
access is blocked again for one minute for each further incorrect entry. Ared
LED ashes when the blocking time is active. It is not possible to open during
this time, even with avalid user code.
Please take care that the codes do not fall into the wrong hands. Therefore,
store the codes in asafe location so that these can only be accessed by
authorised persons. The lock code should be changed if the user code is
misplaced. If the administrator code is misplaced reset the eBoxx to restore
the factory code and then set up anew administrator code. Set delivery codes
should be renewed at regular intervals. Further information regarding these
codes can be found in the chapters Administrator and User.
• The factory administration code must be changed as soon as the lock is
commissioned.
• Codes that are easy to guess (e.g. 1-2-3-4-5-6) should not be used.
• Personal data (e.g. birthdays) or other data that may be concluded with
knowledge of the code owner should not be used as acode.
• After changing the code, the lock must be checked several times with
the door opened. This is done by operating the electronics several times
according to the instructions in the chapter "Operating the eBoxx".
Control panel
"Start" button
Initiates the opening process or opens the parcel box immediately if the
box does not contain any parcels ("Empty" status ).
Numeric buttons
The digits "1" – "0" are used for input, such as when the parcel box is
opened.
Signal LEDs
The signal LEDs adjacent to the digit keys provide further information.
(Examples):
- The red LEDs (top row) indicate the prompt to enter acode or that the
eBoxx contains aparcel (depending on the situation).
- The green LEDs (bottom row) indicate that avalid code has been entered
or that the eBoxx is empty (depending on the situation).
"End button"
- Ends the opening process and closes the parcel box. The red LED on the
"End" key indicates when the key can be activated for this purpose.
- Status query. The eBoxx status can be queried independently of the
opening process by pressing the "End" button (see chapter "eboxx status").
"Delete" buttonDeletes entered digits.
Display indicating unauthorised code as well as blocking time.
This LED indicates that the code entered does not have the authorisation to
open the eBoxx at the current time. The LED also indicates when the eBoxx
has been blocked because too many incorrect entries have been made.
Display indicating authorised opening
These LEDs ash when the door can be opened and aparcel inserted.
Emergency lock
Used for opening in an emergency Please only remove the cover over the
emergency lock if you need to open the eBoxx in an emergency. Opening
theparcel box using the enclosed key is only intended for emergencies.
This procedure does not change the status of the eBoxx and will cause the
unit to malfunction.
The BURG-WÄCHTER eBoxx EASY+
eBoxx instructions
Instructions for using the eBoxx, its conguration,
theass ociated app and notes on setting up the storage
location can be found using the following link:
https://www.burg.biz/bedienungsanleitung-
paketkasten-eboxx-easy-plus/
or directly via the QR code displayed.
Download the secuENTRY KeyApp for your particular
operating system. The corresponding AppStore links can
be found on our website:
https://www.burg.biz/bedienungsanleitung-
paketkasten-eboxx-easy-plus/
or directly from the QR code shown.
To save data volume, we recommend downloading the
secuENTRY KeyApp when connected to aWi-Fi network.
secuENTRY KeyApp
The rst step is to remove the battery compartment contact strip.
Proceedasfollows:
The secuENTRY KeyApp is the smart all-round opening app from
BURG-WÄCHTER. It enables asmartphone to be used as akey by
controlling and managing all BURG-WÄCHTER secu-ENTRY cylinders.
Other smart BURG-WÄCHTER products can also be controlled via the
KeyApp. eBoxxes can be opened or the contents status can be viewed.
WLAN cameras can also be integrated, as can the Door eGuard Video
Bell doorbell system with image and sound.
Open the eBoxx by pulling the door
using the recessed grip above the
keypad. Please remove and retain
all of the documents supplied with
the parcel box, store in asafe and
secure place.
Pull out the battery compartment
which is located on the inside of
the door to the bottom left of the
electronics, remove the contact strip
and reinsert the battery compartment
with the required batteries.
An automatic calibration process
starts when the batteries are
deposited. All of the LEDs on the
eBoxx illuminate for one second
and the eBoxx EASY+ lock is opened
and closed several times. After
calibration the lock is in the "Open"
status. Please do not close the
door. Perform the following steps
immediately and with the door open.
Attention: If the door is locked at
this point, it can only be opened
using the emergency lock.

eBoxx EASY+ English I 3
Registering in the secuENTRY KeyApp
Registering the eBoxx in the secuENTRY KeyApp
Note: The Android version of the KeyApp is used as an example in these
instructions; this diers slightly from the iOS version. The functions are
described in detail in the KeyApp instructions for the iOS and Android versions
- Open the app.
- The BURG-WÄCHTER licence conditions appear rst. Read through the
conditions and conrm with "OK" (Figure 1).
- You are now prompted to register. Enter the respective data for this
purpose. Read and conrm the data protection guidelines and the terms
of use and select "Register" (Figure 2).
Note: The secuENTRY KeyApp is GDPR compliant. No personal data is
forwarded to BURG-WÄCHTER.
- After registration the system switches to the KeyApp start screen.
Fig. 1 Fig. 2
Your eBoxx must rst be registered in the KeyApp before it can be set up.
Note: Please ensure that you are within the Bluetooth range of the eBoxx.
The secuENTRY KeyApp is required for commissioning the eBoxx EASY+.
Thefollowing steps are necessary to connect the eBoxx with the app:
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "eBoxx settings".
- Select "eBoxx units".
- Press the "Add" button ( ) located at the bottom right (Figure 1).
- Scan the enclosed QR code.
- Conrm with "Continue".
- Enter adescriptive identier in the "Please enter eBoxx designation" eld
and the administrator code in the "Enter administrator code" eld (Figure 2).
The default factory set administrator code is "1-2-3-4-5-6".
- Conrm with "Start".
- Conrm with "OK".
Fig. 1 Fig. 2
secuENTRY KeyApp start screen
If only one product has been
integrated (e.g. an eBoxx), only this
product will be controlled.
Direct access button
If multiple BURG-WÄCHTER
products are integrated into the
app, they can be permanently
assigned to four direct access
buttons. These function in the same
way as the "Get Access" button,
with the dierence that adirect
access button only addresses the
assigned product.
Battery condition
Once aproduct is accessed via the
"Get Access" button or one of the
direct access buttons, the battery
status of this product is displayed.
Bluetooth reception
Once aproduct is accessed via the
"Get Access" button or the direct
access buttons, the strength of the
Bluetooth reception of this product
is displayed.
Menu button
"Product categories" selection buttons
The Video Bell, Cameras and eBoxx product categories are permanently
integrated in the app (from left). These keys have dierent properties
depending on the product category. Pressing the eBoxx button initiates
astatus query of the assigned eBoxx (see chapter "Further functions of the
secuENTRY KeyApp" / "eBoxx Status").
"Get Access" button
The "Get Access" button in the middle of the screen activates your
products. In the case of the eBoxx, this means that the electronics are
unlocked. When the key is pressed it automatically controls the product
from your list of registered products with the strongest Bluetooth signal.
Structure of the secuENTRY KeyApp
Code types
The eBoxx EASY+ uses dierent types of codes for dierent functions. Abrief
overview is given below. Further details on the individual code types, how they
are created or used where necessary, are given in the further course of these
instructions.
Code type Quantity Function
Administrator -
code
1
Authorises higher-level functions such as
setting up the parcel box, managing the user
code, and functions such as installing rmware
updates. The administrator code is also
required to manage parcel box installations
(multiple parcel boxes in agroup). However,
the administrator code cannot be used to open
aparcel box.
User-
code 1
Enables the parcel box to be opened, the
creation and management of delivery provider
code and single-use codes. Other functions
such as reading out delivery histories are
enabled with auser code.
Delivery
provider-
code
20
(Max.)
Parcel and delivery providers use the delivery
provider code to open the parcel box to deliver
items.
Single-use-
code
A single-use code enables the delivery
provider to open the parcel box once. The
access authorisation expires immediately after
the code has been used. There is no maximum
number of single-use codes; an innite number
of codes can be generated.
Status information
Displays information on the current processing status is displayed
at this point. Messages such as "Ready to operate" or "Connection
established" appear.
Note: The process for creating the settings described in this chapter is
explained later in these instructions.

eBoxx EASY+4 I English
Change administrator code
Create user code
Note: Please carry out the following settings in the secuENTRY KeyApp.
Pleaseensure that you are within the Bluetooth range of the eBoxx.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "eBoxx settings".
- Select "Change administrator code".
- Select the desired eBoxx (Figure 1)
- Enter the valid administrator code. In the ex-works condition "1-2-3-4-5-6"
- Enter anew 6 digit administrator code
Note: The Administrator code must always be 6 digit.
- Conrm the entry by entering the new administrator code once again
(Figure 2).
- Conrm with "Start".
- Conrm with "OK".
The administrator has an administrator code that is required for higher-level
administration of the eBoxx. The typical functions of an administrator are
primarily used for commissioning and setting up individual eBoxxes or entire
eBoxx systems (consisting of several eBoxxes). The administrator code is used
to add or delete users. After the initial set up any changes, such as rmware
updates, are performed with the administrator code. However, the eBoxx
cannot be opened with the administrator code.
The administrator code factory setting is "1-2-3-4-5-6".
The rst step during commissioning is to change the factory set administrator
code to apersonal code, ensuring that no other person is able to set up the
eBoxx. Any changes to the administrator code must be made with the door
open. Once the locking system has been updated to anew code it must be
checked several times keeping the door open. This is achieved by operating
the electronics multiple times according to the instructions in chapter
"Operating the eBoxx" (page 10).
Attention: To comply with data protection rules, if the administrator and
user are dierent persons, functions such as the electronic emergency key,
reading out the history or making astatus query may only be performed by the
administrator in an emergency and with the express consent of the user.
The user code enables the eBoxx to be opened to remove delivered parcels.
Besides enabling the eBoxx to be opened, the user code is essential for further
steps in setting up the eBoxx, such as the creation of delivery codes, single-use
codes and manually registering on the KeyApp as an electronic opening key.
Further details on these functions can be found in the following chapters.
No user code has been set when the unit is delivered or when the secuENTRY
KeyApp is newly installed.
The creation and any changes to the user code must be made with the door
open. Once the locking system has been updated to anew code it must be
checked several times keeping the door open. This is achieved by operating
the electronics multiple times according to the instructions in chapter
"Operating the eBoxx" (page 10).
Note: Please carry out the following settings in the secuENTRY KeyApp.
Pleaseensure that you are within the Bluetooth range of the eBoxx.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "eBoxx settings".
- Select "User".
- Press the "Add" button ( ) located at the bottom right (Figure 1).
- Select the desired eBoxx .
- Enter the user data and administrator code (Figure 2)
- Conrm with "Start".
- The user code is automatically generated and displayed.
Note: The code can also be viewed in the app at any time afterwards.
- Conrm with "OK".
Note: An automatic code generator is used for anew unit. The following
chapter "Change the user code" (page 6) provides instructions on how the
code can be changed to apersonal code. However, we recommend using the
automatically generated user code.
Fig. 1
Fig. 1
Fig. 2
Fig. 2
Administrator/Administrator code
User administration

eBoxx EASY+ English I 5
Delete user code
The user can be deleted; this user will then no longer have access to the
parcelbox.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "eBoxx settings".
- Select "User".
- Slide the entry of the registered user to the left with your nger (Figure 1).
- Press the waste bin icon that appears on the right.
- Enter the administrator code (Figure 2)
- Conrm with "Delete".
- Conrm with "OK".
Fig. 1 Fig. 2
Reset user code
An administrator can reset the user code. This is useful if unauthorised persons
have gained access to the code. Resetting deletes the user code and generates
anew code.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "eBoxx settings".
- Select "User".
- Slide the entry of the registered user to the right with your nger (Figure 1).
- Press the icon that appears on the left.
- Enter the administrator code (Figure 2)
- Conrm with "Reset code".
- Conrm with "OK".
- The user code is automatically generated and displayed.
Note: The code can also be viewed in the app at any time afterwards.
Fig. 1 Fig. 2
Electronic emergency key
The smartphone becomes an emergency key. Manual registration enables the
administrator to open the eBoxx via the "Get Access" button of the KeyApp.
- Press the menu button ( ) located at the top left.
- Select "E-Key".
- Select "Manual registration".
- Scan the enclosed QR code (Figure 1).
- Conrm with "OK".
- Enter adescriptive identier in the "Name" eld and the administrator code
in the "Enter administrator code" eld (Figure 2).
- Conrm with "Start".
- Conrm with "OK".
Note: The "Get Access" button auto-
matically opens the product from your
list of registered products with the
strongest Bluetooth signal. If multiple
BURG-WÄCHTER products are integrated
into the app, they can be permanently
assigned to four direct access buttons.
Fig. 1 Fig. 2
- Press any direct access button on the KeyApp start page (Figure,
direct access buttons 1 – 4).
- The product selection menu appears. Select the desired product
(e.g. an eBoxx).
- Select the direct access button to which the eBoxx is to be
permanently assigned.
- Conrm with "OK".
1
3
2
4

eBoxx EASY+6 I English
Change user code
This function allows the user code to be changed, e.g. in case unauthorised
persons have gained access to the code.
Note: Please carry out the following settings in the secuENTRY KeyApp.
Pleaseensure that you are within the Bluetooth range of the eBoxx.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "Account settings".
- Select "Change code" (Figure 1).
- Enter the old user code.
- Enter anew 6-digit user code or have one generated. Select an option by
moving the "Automatic code change" slider to the left (own code) or right
(generated code) position.
Note: We recommend that the automatic code generator is used at this
point. This automatically avoids code duplicates and associated errors.
- If apersonal code is to be used, enter the new user code twice (Figure 2).
Note: Apersonally selected user code must always have 6 digits.
Attention: Take care not to use acode that already exists as duplicated
codes oer the potential for misuse.
- Conrm with "Start".
- Conrm with "OK".
Fig. 1 Fig. 2
User/user code
The user is in possession of the user code that was created by the administrator.
Besides enabling the eBoxx to be opened to remove parcels, the user code
is essential for further steps in setting up the eBoxx, such as the creation of
delivery codes, single-use codes and manually registering on the KeyApp as an
electronic opening key. Further details on these functions can be found in the
following chapters.
eBoxx system – my eBoxx
This menu item is only relevant for you if you have several parcel boxes.
If you have an eBoxx system (more than one eBoxx), perform commiss-
ioning and setting up of all of the eBoxxes as described in the chapter
"Administrator / Administrator code". Persons authorised to use the
eBoxx system will receive the user codes generated for each eBoxx.
With the assigned user codes these designated persons can set up the
eBoxxes assigned to them by the administrator for their own use. You (the
administrator) must select via the KeyApp the eBoxxes intended for your own
use. The steps described below are performed after setting up the eBoxx in
accordance with the chapter "User/user code" (page 6).
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "eBoxx settings".
- Select "My eBoxx".
- Press the icon located at the top right (Figure 1).
- Select the desired eBoxx (Figure 2)
Fig. 1 Fig. 2
Registering the eBoxx in another secuENTRY KeyApp
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "eBoxx settings".
- Select "eBoxx units".
- Press the "Add" button ( ) located at the bottom right (Figure 1).
- Scan the enclosed QR code.
- Conrm with "Continue".
- Enter adescriptive identier in the "Please enter eBoxx designation" eld
and the user code in the "Enter administrator code" eld (Figure 2).
Note: The menu guidance prompts for the administrator code at this point.
For using as auser, please enter the user code here.
- Conrm with "Start".
- Conrm with "OK".
Fig. 1 Fig. 2
If the administrator and the user are dierent persons or it is necessary to
register the eBoxx in the KeyApp on multiple smartphones, follow the same
steps as described in the chapter "Registering the eBoxx in secuENTRY KeyApp"
on page 3. Here enter the user code instead of the administrator code.

eBoxx EASY+ English I 7
Delivery provider/Delivery provider codes
Note: Please carry out the following settings in the secuENTRY KeyApp.
Pleaseensure that you are within the Bluetooth range of the eBoxx.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "Account settings".
- Select "Code management".
- Select "Delivery provider code".
- Press the "Add" button ( ) located at the bottom right (Figure 1).
- Enter the delivery provider data and your user code (Figure 2)
- Conrm with "Start".
- The delivery provider code is generated automatically
- Conrm with "OK".
- Note: The code is always visible in the app via the automatically created
entry in the "Delivery provider" menu (Figure 1).
With delivery codes provided, delivery providers and other couriers are able to
open the eBoxx and lock deliveries inside. There is also the option to directly
blockdelivery providers.
Blocked delivery provider codes remain stored in the eBoxx, but the code is no
longer an authorisation to open the eBoxx. This is useful if, for example, if you
are currently having problems with aparcel service provider. Ablocked delivery
provider code can be reinstated at any time. As the delivery provider code
remains unchanged existing delivery authorisations do not need to be updated.
The operation of the eBoxx using adelivery provider code can be found in
Chapter "Operating the eBoxx" / "Receiving parcels" (page 10).
Fig. 1 Fig. 2
Manage delivery provider data
If "multiple delivery" is not desired, then this must be deactivated in the app
(slider in left position). The corresponding delivery provider code does not
then allow the opening of the parcel box if it is already occupied. In this way
aparticular parcel service is prevented from accessing previous deliveries.
The delivery service can only open the door to make adelivery when the
parcel box is "Empty".
If you congure the app, (slider in the right position), to authorise adelivery
provider to make multiple deliveries then the delivery service can always
open the eBoxx, regardless of whether it is occupied or empty. It is generally
recommended to regularly change the delivery provider codes for the various
service providers for security reasons. This applies in particular when "Multiple
delivery" is activated
The eBoxx is usually activated by pressing the "Start" button. If the parcel box
is empty, it opens automatically without acode being entered. If adelivery
provider unintentionally presses the "End" button instead of the "Start" button,
it is still possible to deposit aparcel. However, the empty parcel box will not
open automatically; the delivery provider must rst enter the appropriate
delivery code.
The status of the parcel box is automatically queried when the "End" button is
pressed. Green LEDs indicate that the eBoxx is empty. Red LEDs indicate that
aparcel has been deposited.
The delivery provider code is changed as follows:
Note: Please carry out the following settings in the secuENTRY KeyApp.
Pleaseensure that you are within the Bluetooth range of the eBoxx.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "Account settings".
- Select "Code management".
- Select "Delivery provider code".
- Move the slider for an existing delivery provider entry to the right using
anger (Figure 1).
- Press the pencil icon that appears on the left.
- Modify the delivery provider data and enter your user code. (Figure 2).
- Conrm with "Start".
- Conrm with "OK".
This function allows you to change the descriptive identier of the delivery
provider or block the delivery provider code. For adetailed explanation of this
function, see the previous chapter "Creating adelivery provider/delivery provid-
er code" on page 7.
The "Multiple delivery" function enables you to stipulate whether or not
adelivery service may open the parcel box if an item has already been
deposited in the parcel box. If "Multiple delivery" is not deactivated for
aparticular parcel service, the parcel service cannot open the parcel box even
with avalid code if there is already aparcel/delivery in the parcel box. However,
if "multiple delivery" is activated the delivery service can deposit another parcel.
Fig. 1 Fig. 2
Note: The method used to provide the delivery service with the code required
for delivery is regulated quite dierently by online shops, delivery services and
parcel service providers. Please consult with these service providers regarding
the method used.
BURG-WÄCHTER oers astandard form on its website for
setting up delivery approvals as well as links to reputable
delivery services*. These documents can be obtained
under the following link:
https://www.burg.biz/bedienungsanleitung-
paketkasten-eboxx-easy-plus/
or directly via the QR code displayed.
* The standard form provides you with an exemplary list of the necessary data for forwarding to
the appointed service provider. BURG-WÄCHTER cannot guarantee the completeness of the data
required because of the diverse handling methods used by dierent service providers. Please
contact the online shop or parcel service provider to whom you would like to issue apermanent
delivery authorisation.

eBoxx EASY+8 I English
Electronic key / opening via smartphone
The smartphone becomes akey. Manual registration enables the user to open
the eBoxx via the "Get Access" button of the KeyApp.
- Press the menu button ( ) located at the top left.
- Select "E-Key".
- Select "Manual registration".
- Scan the enclosed QR code (Figure 1).
- Conrm with "OK".
- Enter adescriptive identier in the "Name" eld and the user code in the
"Enter administrator code" eld (Figure 2).
Note: The menu guidance prompts for the administrator code at this point.
For using as auser, please enter the user code here.
- Conrm with "Start".
- Conrm with "OK".
Note: The "Get Access" button auto-
matically opens the product from your
list of registered products with the
strongest Bluetooth signal. If multiple
BURG-WÄCHTER products are integrated
into the app, they can be permanently
assigned to four direct access buttons.
Fig. 1 Fig. 2
- Press any direct access button on the KeyApp start page (Figure, direct access
buttons 1 – 4).
- The product selection menu appears. Select the desired product (e.g. an eBoxx).
-
Select the direct access button to which the eBoxx is to be permanently assigned .
- Conrm with "OK".
1
3
2
4
Single-use codes are codes that can be used only once and expire immediately
after the eBoxx is opened. These codes are suitable for delivery services and
couriers who are not expected to make repeat deliveries. The operation of the
eBoxx with the aid of the single-use code can be found in Chapter "Operating
the eBoxx / One-time opening authorisation".
Note: Please carry out the following settings in the secuENTRY KeyApp.
Pleaseensure that you are within the Bluetooth range of the eBoxx.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "Account settings".
- Select "Code management".
- Select "Single-use code".
- Press the "Add" button ( ) located at the bottom right (Figure 1).
- Enter your user code.
- Conrm with "Start".
- Conrm with "OK".
- A list of concealed single-use codes is generated and displayed (Figure 2).
- If you wish to use asingle-use code, tap on an entry in the list and the
corresponding code is displayed This code can now be used.
- When all the single-use codes on the list have been revealed and used,
anew list of fresh single-use codes is generated by repeating the steps
previously described.
Fig. 1 Fig. 2
Single-use codes / create single-use codes
Delete delivery provider code
Created delivery provider codes can be deleted, delivery services with these
codes will then no longer have access to the parcel box.
Note: Please carry out the following settings in the secuENTRY KeyApp.
Pleaseensure that you are within the Bluetooth range of the eBoxx.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "Account settings".
- Select "Code management".
- Select "Delivery provider code".
- Move the slider for adelivery provider entry to the left using anger .
- Press the waste bin icon that appears on the right.
- Enter your user code.
- Conrm with "Start".
- Conrm with "OK".
Fig. 1 Fig. 2

eBoxx EASY+ English I 9
The eBoxx saves arecord of performed operations in the electronics. The
relevant information must rst be read out before it can be viewed directly on
asmartphone. This process transfers the records from the electronics to the
secuENTRY KeyApp.
Note: Please carry out the following settings in the secuENTRY KeyApp.
Pleaseensure that you are within the Bluetooth range of the eBoxx.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "Account settings".
- Select "History".
- Select "Readout history" (Figure 1).
- Select the desired eBoxx .
- Enter the administrator code or the user code.
- Press the button with the name of the desired eBoxx (Figure 2).
- Conrm with "OK".
The operations made up to the time the readout was initiated are now stored in
the secuENTRY KeyApp and can be displayed there.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "Account settings".
- Select "History".
- Select "Lock history" (Figure 1).
- Select the desired eBoxx (Figure 2)
- Select ahistory le
Fig. 1 Fig. 2
History
Readout the history
Display history
Further functions of the secuENTRY KeyApp
The following functions are identical for both administrator and user.
Consequently, no code query is required in the following functions, or entering
the administrator and user code produces the same result in each case.
eBoxx Status
This function provides information on the battery level, whether aparcel has
been received, and the hardware and software version.
- On the KeyApp start screen, press the eBoxx icon at the top of the icon bar
(Figure 1).
- Select the desired eBoxx .
- Conrm with "OK".
- Press the eBoxx icon.
- The information will be displayed (Figure 2).
- Press the eBoxx symbol to open your eBoxx.
Fig. 1 Fig. 2
Delete eBoxx
This function is used to delete aregistered eBoxx from the secuENTRY KeyApp.
- Press the menu button ( ) located at the top left.
- Select "eBoxx".
- Select "eBoxx settings".
- Select "eBoxx units".
- Slide the entry of the registered eBoxx to the left with your nger
- Press the waste bin icon that appears on the right. (Figure 1)
- The entry disappears. If the entry you have just deleted was the only
registered eBoxx, the "No boxes" icon appears (Figure 2).
- The eBoxx can be re-registered or, if necessary, anew eBoxx can be
registered by following the steps in one of the two chapters listed below:
– As an administrator: Chapter "secuENTRY KeyApp"/"Registering the
eBoxx in the secuENTRY KeyApp" (page 3).
– As auser: Chapter "User/user code" / "Registering the eBoxx in another
secuENTRY KeyApp" (page 6).
Attention: Even if the registered eBoxx is deleted from the KeyApp, the settings
(changed administrator code, created user code, delivery provider and sin-
gle-use codes) remain in the eBoxx electronics. To reset the data to your factory
settings, do this on the eBoxx itself (see chapter "Operating the eBoxx" / "Reset
commands without secuENTRY KeyApp". Information on this can be found on
page 11).
Fig. 1 Fig. 2

eBoxx EASY+10 I English
Receiving parcelsFirmware update
Removing parcels
The eBoxx is ready for operation once the eBoxx has been set up in the
secuENTRY KeyApp as described in the previous chapters, including user
and delivery provider or single-use code.
- Press the menu button ( ) located at the top left.
- Select "Firmware update".
- Select "eBoxx EASY".
- Select "eBoxx EASY+" (Figure 1).
- Select one of the available rmware updates.
- The rmware update is downloaded.
- Scan your eBoxx QR code.
- Conrm with "OK".
- Enter the administrator code or the user code.
- Conrm with "Start".
- The transmission of the rmware update is started.
Note: This process takes several minutes, please do not operate the eBoxx
during this time. The eBoxx restarts multiple times, the LEDs switch on and
o multiple times. The process is complete when the LEDs are permanently
switched o.
When the eBoxx is empty (Status "Empty"):
- Press the "Start" button ( ) to unlock the parcel box.
- Open the door.
- Deposit the parcel.
- Close the door.
- Press the "End" button ( ) to lock the door.
Attention: The child lock prevents the door form closing automatically if
the "End" button ( ) is not pressed.
When the eBoxx has already been opened once or contains at least one
delivery ("Occupied" status):
- Activate the parcel box by pressing the "Start" button ( ).
Note: If adelivery provider has not previously closed the door by pressing
the "End" button ( ) and the child safety lock has prevented the door
closing automatically, then the parcel box is still in the "Open" status and
is not closed. If you now initiate an opening process by pressing the "Start"
button ( ), the previous process will rst be ended and the eBoxx will be
locked.
- The red LEDs next to the digits ash
- Enter the delivery provider code
- The green LEDs next to the digits illuminate and the parcel box is unlocked.
- Open the door.
- Deposit the parcel.
- Close the door.
- Press the "End" button ( ) to lock the door. Note: If the "End" button is
not pressed, the eBoxx will close automatically after 90 seconds.
- Activate the parcel box by pressing the "Start" button ( ).
- The red LEDs next to the digits ash
- Enter the user code.
- The green LEDs next to the digits light up and the parcel box is unlocked.
- Open the door
- Remove the parcel.
- Close the door
- Press the "End" button ( ) to lock the door.
Note: If the "End" button is not pressed, the eBoxx will close automatically
after 90 seconds.
Operating the eBoxx
The eBoxx has achild safety lock function. If the parcel box status is "Empty",
it can be opened without requiring acode. This means that when the eBoxx is
opened adelivery by aparcel delivery service cannot be veried. Consequently
the eBoxx is not locked automatically on grounds of safety. After opening with-
out entering acode, the eBoxx remains open until it is locked with the "End"
button. The red LED on the "End" button ashes for 90 seconds as areminder.
By entering adelivery provider code, the user veries themselves as the
delivery provider. It can therefore be assumed that the eBoxx is being used
by an appropriate person and for the proper task. To protect adelivery from
being accessed by unauthorised persons, the eBoxx locks itself automatically if
the delivery service does not initiate the closing process by pressing the "End"
button.
Child safety lock
eBoxx status
Status Display Meaning
Empty Green LEDs
next to the
input numbers
ash
Parcel box is empty. In this status the box can
also be opened without requiring acode.
Occu-
pied
Red LEDs next
to the input
numbers ash
Parcel box is occupied with at least one parcel
and can be opened using auser or delivery
provider code.
Open No
visualisation
eBoxx could not be locked automatically due to
the child safety lock and remains unlocked until
it is locked manually.
The electronics adopt dierent status properties depending on the interaction
with the eBoxx, and these properties have an inuence on further operability.
Below is alist of the status options and what they mean.
Fig. 1 Fig. 2

eBoxx EASY+ English I 11
Reset commands without secuENTRY KeyAppOne-time opening authorisation ( single-use) codes
Status query
- Activate the parcel box by pressing the "Start" button ( ).
Note: If adelivery provider has not previously closed the door by pressing
the "End" button ( ) and the child safety lock has prevented the door
closing automatically, then the parcel box is still in the "Open" status and
is not closed. If you now initiate an opening process by pressing the "Start"
button ( ), the previous process will rst be ended and the eBoxx will be
locked.
- The red LEDs next to the digits ash
- Enter the single-use code
- The green LEDs next to the digits illuminate and the parcel box is unlocked.
- Open the door.
- Deposit or remove the parcel.
- Close the door.
- Press the "End" button ( ) to lock the door.
Note: If the "End" button is not pressed, the eBoxx will close automatically
after 90 seconds.
Note: If the eBoxx is opened via asingle-use code, it cannot be determined
whether aparcel has been deposited or removed. The eBoxx therefore remains
in the "Occupied" status, even if the parcel was removed and the box is empty.
- Press the "End" button ( ) to query the status.
- If the green LEDs next to the digits ash, the box is in the "Empty" status.
This means that there is no delivery in the eBoxx.
- If the red LEDs next to the digits ash, the box is in the "Occupied" status.
The eBoxx has therefore been used and there is adelivery in the eBoxx.
Note: If adelivery provider has not previously closed the door by pressing the
"End" button ( ) and the child safety lock has prevented the door closing
automatically, then the parcel box is still in the "Open" status and is not closed.
If you now initiate astatus query by pressing the "End" button ( ), the
previous process will rst be ended and the eBoxx will be locked.
It is possible to execute some functions without using the secu-ENTRY KeyApp.
To do this requires an administrator code and the two-digit code for the
respective function.
Attention: Before execution the eBoxx must be in the "Empty" status. If the
eBoxx is not in the "Empty" status, perform an opening procedure using auser
code or KeyApp. Please also ensure that there is no parcel in the eBoxx before
deleting the opening codes.
The following function codes are stored in the electronics:
- Code < 11 > Reset parcel box to the factory settings
Note: This also resets the administrator code to the ex-works
code 1-2-3-4-5-6.
- Code < 22 > Delete all known KeyApps
- Code < 33 > Delete all known delivery provider codes
- Code < 55 > Delete all known single-use codes
Perform the following steps:
- Unlock the parcel box by pressing the "Start" button ( ).
- Enter the two-digit function code.
- Press the "Start" button ( ) again.
- Enter the 6 digit administrator code
- All LEDs illuminate while the function is being executed.
- Press the "End" button ( ) to lock the door.
Technical details
Number of administrator
codes: 1
Number of user codes: 1
Number of delivery
provider codes: 20 (Max.)
Number of Key/Apps:: 20 (Max.)
Blocking times: After 10 incorrect code entries, 1 minute, then
1minute after each further incorrect entry.
Power supply: 2x AA MIGNON LR6 ALKALINE
Date/time: ✓
Updatable (rmware): ✓
History number: 500
Emergency lock / Emergency opening
If the eBoxx cannot be opened electronically, for example because of adefect
or if the batteries are discharged, proceed as follows:
Please only remove the cover over the emergency lock if you need to open the
eBoxx in an emergency. Opening the parcel box using the enclosed key is only
intended for emergencies. This procedure does not change the status of the
eBoxx, consequently you may receive incorrect data.
Remove the cover below the keyboard.
Note: Pulling o the sticker may render it unusable
as the adhesive strength may no longer be sucient
for further use.
Use the emergency key supplied with the eBoxx,
turning it clockwise until it stops.
Open the eBoxx door by pulling the recessed grip
above the keyboard.
- Pull out the battery compartment and replace
the batteries if necessary (see chapter Changing
batteries on page 12).
- Slide the battery compartment containing the
batteries back into the electronics.
- Switch on the electronics and open the parcel box
using auser code to restore the eBoxx electronics
to the correct state.
- If the eBoxx still does not function, please contact
BURG-WÄCHTER customer support.
Once the eBoxx is again working correctly, apply
one of the two enclosed replacement stickers to the
front of the lock opening.

eBoxx EASY+12 I English
Notes
BURG-WÄCHTER products comply with the technical standards in force at the
time of production and adhere to our own quality standards. The guarantee
only covers defects which can be proved to have resulted from production or
material defects at the time of purchase. The guarantee expires after two years;
further claims are excluded. Defects and damage arising through transport,
incorrect operation, improper use, wear and tear etc. are excluded from the
warranty. The battery is not included in the guarantee. Any defects found must
be submitted to the seller in writing, including the original purchase receipt,
code, emergency key and abrief description of the fault. After the device has
been tested, and within aappropriate period of time, the guarantor will decide
whether or not to repair or exchange the item.
Dear customer,
Please help to avoid waste. Should you intend to dispose of this device at any
time, please remember that many components of this device contain valuable
materials that can be recycled.
Please be aware that electrical and electronic equipment and
batteries marked in this way must not be disposed of with
household waste but collected separately. Please obtain information
on the collecting points for electrical waste from the responsible
authority of your city/municipality.
BURG-WÄCHTER KG hereby declares that this device complies with
Directives 2014/53/EU, (RED) 2014/30/EU, (EMC) and Directive
2011/65/EU (RoHs) .
The complete text of the EU Declaration of Conformity is available at
the following Internet address: www.burg.biz
Printing and typesetting errors as well as technical changes reserved.
Warranty
Disposal of the device
When the battery power level is running low, the red LEDs between the digits
and the "End" button ( ) ash alternately after the user code has been
successfully entered. Change the batteries as soon as possible when this
warning indicator appears.
Note: The battery power status is also displayed in the KeyApp. This display
can be seen in the chapter "secuENTRY KeyApp" / "Further functions of the
secuENTRY KeyApp" / "eBoxx Status".
Battery replacement
Slide the battery compartment outwards.
Remove the old batteries and dispose of them
according to the disposal instructions. Replace
the batteries with two new 1.5 V AA Mignon
batteries and according to the correct polarity.
For this purpose, illustrations are shown on the
battery holder. Please use branded batteries and
no rechargeable batteries.
Slide the battery compartment containing the
batteries back into the electronics.
Press the detent clamp of the battery compartment
downwards.

eBoxx EASY+ English I 13

www.burg.biz
BURG-WÄCHTER KG
Altenhofer Weg 15
58300 Wetter
Germany
www.burg.biz
BURG-WÄCHTER UK LTD
Eurocam Technology Park
Chase Way, Bradford, West Yorkshire
England BD5 8 HW
www.burg.biz
eBoxx EASY+
BA Master Operating Instructions eBoxx EASY+ dco/sgu/hbg 091221