Cisco 8831 User manual

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• Seven!digits!for!a!campus!call!
• 1!+!seven!digits!for!a!non-campus!local!call!
• 1!+!1!+!area!code!+!seven!digits!for!long!distance!
call!
Press!the!/#01!softkey!or!the!H5(0%(*5K>+(!button
.!
Dial!from!Call!History!
1. Press!the!"5!arrow!on!the!Navigation!bar.!Scroll!
to!the!number!and!press!the!H(1($<!button!in!
the!Navigation!pad!or!the!B011&softkey.!
2. To!redial!the!last!number!entered!press!the!
'(-#01!softkey.!
H5((-&/#018&
1. From!the!home!screen,!enter!the!number!of!the!
speed!dial,!and!then!press!the!H5((-&/#01!
softkey.!
2. Press!the!->9+!arrow!on!the!Navigation!bar!to!
access!a!list!of!configured!speed!dials.!
2 30+4&"5&
To!end!a!call!press!the!L+-&B011!softkey!or!
• Press!H5(0%(*5K>+(!button! .!
6 7+89(*&
To!answer!a!ringing!call! ,:!
• Press!the!H5(0%(*5K>+(!button! .!
• Press!the!7+89(*!softkey!in!the!Navigation!pad.!
&B011&M0#<#+4&
• If!you!get!a!second!call!while!the!first!call!is!
active,!the!second!line!displays.!
• To!connect!the!second!call!and!put!the!first!call!
on!hold!automatically,!press!the!7+89(*!
softkey.!
: ;"<(&
• Press!the!;"<(!button! !to!toggle!Mute!on!
and!off.!When!Mute!is!on,!the!Mute!button!
glows!red.!
= 3>1-&
1. Press!the!3>1-!softkey.!
The!hold!icon! !displays.!
2. To!resume!the!highlighted!call,!press!the!
'(8"N(!softkey.!
? @0*%&&
To!Park!a!call!and!then!retrieve!from!another!phone!
1. During!a!call,!press!@0*%&softkey!and!then!hang!
up.!Your!phone!displays!the!number!where!the!
system!parked!the!call.!
2. From!another!phone,!enter!the!number!where!
the!call!is!parked!to!retrieve!the!call.!
A B>+)(*(+$(&
1. From!a!connected!call! !(not!on!hold),!press!
the!B>+)(*(+$(!softkey.!
2. Make!a!new!call.!
3. Press!the!B>+)(*(+$(!softkey!(before!or!after!
the!party!answers).!
The!conference!begins!and!the!phone!displays!
“Conference”!instead!of!caller!ID.!
4. Repeat!these!steps!to!add!more!participants.!
The!conference!ends!when!all!participants!hang!up.!
OB>+)(*(+$(&#+P&0&K(1-&$011&
1. From!a!connected!call! !(not!on!hold),!press!
the!B>+)(*(+$(!softkey.!
2. Press!the!7$<#Q(&B0118!softkey,!choose!a!call!from!
the!list,!and!press!the!B>+)(*(+$(!softkey.!
The!conference!ends!when!all!participants!hang!up.!
R#(9&S&*(N>Q(&$>+)(*(+$(&50*<#$#50+<8&
During!a!conference,!press!the!R#(9&/(<0#18!softkey.!
To!remove!a!participant!from!the!conference,!
highlight!a!name!and!press!'(N>Q(.!
C D*0+8)(*&
1. From!a!connected!call! !(not!on!hold),!press!
the!D*0+8)(*!softkey.!
2. Call!the!transfer!recipient.!
3. Press!the!D*0+8)(*!softkey!(before!or!after!the!
party!answers).!
The!transfer!is!complete.!Confirmation!displays!
on!your!phone!screen.!
E B011&3#8<>*F&
Press!the!7558!Softkey!and!select!B011&3#8<>*F.!
The!last!150!calls!display:!
• Missed!calls! !
• Placed!calls! !
• Received!calls! !
To!dial,!scroll!to!a!call!and!press!the!H(1($<!button!in!
the!Navigation!pad!or!the!B011!softkey.!
To!view!details!for!a!call,!highlight!the!call!and!press!
these!softkeys:!;>*(!>!/(<0#18.!
R#(9&+(9&N#88(-&$0118&
1. View!your!call!history.!
2. Press!the!;#88(-&B0118!softkey.!
.G /#*($<>*#(8&
1. Press!the!7558!softkey!and!select!a!directory.!
2. Enter!search!criteria!and!press!H"TN#<.!
3. To!dial,!scroll!to!a!listing!and!press!the!H(1($<&
button!in!the!Navigation!pad!or!the!/#01!softkey.!
.. '#+4<>+(8&
1. Select!7558!softkey!U&@*()(*(+$(8&U&'#+4<>+(.!
2. Select!a!ringtone!and!press!@10F,!then!press!H(<.!
Use!the!7558!softkey!U&@*()(*(+$(8UB>+<*08<!to!
change!phone!settings!like!screen!brightness.!
3. Press!;#88(-.!Alternately,!press!the!session!
button!mapped!to!the!Call!History!icon.!
/#01&)*>N&F>"*&$011&K#8<>*F&
1. View!your!call!history,!or!navigate!to!your!
missed!or!placed!calls.!
2. Scroll!to!a!listing!and!lift!the!handset,!or!press!
H(1($<.!!
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Y1(401Z8#[(-\&505(*W&

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.2 H>)<%(F&!"#$%&'()(*(+$(&
.6 B011&H<0<(&I$>+8&
Answer
Answer a call.
Call on hold
Apps
Access phone applications and phone
settings menu.
Call is connected
Call
Initiate a call.
Incoming call
Callback
Receive notification when a busy
extension becomes available.
On-hook
Calls
List connected calls.
Off-hook
Cancel
Cancel an action or exit a screen.
Shared line in use
Conf
Create conference call.
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ConfList
View conference participants.
14 J(0<"*(&I$>+8
Contacts
Access corporate or personal directory
Selected option
Divert
Redirect an incoming call.
Linked Mode
End Call
End an active call.
Encrypted
Fwd All
Setup or cancel call forwarding.
External microphone on
Hold
Place an active call on hold.
Messages
Set up, check, or listen to voicemail.
Meet Me
Host a Meet Me conference call.
More
Displays additional softkeys.
New Call
Make a new call.
Park
Park call and display its details.
Redial
Redial the most recently dialed number.
Resume
Resume an on-hold call.
Speed Dial
Place call to selected entry.
Transfer
Initiate or confirm a transfer.
Updated!10/2017!
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http://go.wisc.edu/8831UserGuide!
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KnowledgeBase:!http://go.wisc.edu/VoIPHelp
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Contact!the!DoIT!Help!Desk:!264-HELP!(4357)!
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