Coway BB14-AMY User manual

Water Softener
BB14-AMY
• This product is designed for domestic use only and is not available for other countries with
dierent water pressure system.
• Please read this User Manual for your safety and proper usage of the product.

FEATURES

Simple to install and use

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You can connect it using your current shower hose without the
need for any other installation materials.
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Slim design

Brightens bathroom atmosphere with its slim lines plus its tidy
yet luxurious design.
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Convenient function selection dial

Convenient to use thanks to the function selection dial, which
allows easy switching between soft water and tap water.

Simple regeneration

One-step easy Regeneration by only turning the function
selection dial to ‘Regeneration’.

Composite lter

This composite lter removes oating materials, rusts, and
chlorine residues so that you can use the product without
worries.
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VitaminsVitamins
VitaminsVitamins
VitaminsVitamins
VitaminsVitamins
VitaminsVitamins

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Thank you for using this Coway water softener.
Please be sure to read this guide to learn about correct usage and maintenance of this product.
Should you experience any problems while using the product, you can refer to this instruction manual to
resolve them.
DEAR COWAY CUSTOMERS,
Keep your instruction manual in a readily accessible or visible place.
FOR INFORMATION HOW TO USE
MAINTENANCE OTHER
| 03 | SAFETY INFORMATION
| 05 | PARTS NAME
| 07 | PIPE DIAGRAM AND SOFT WATER FLOW
| 08 | INFORMATION TO NOTE
BEFORE USING
| 09 | HOW TO USE
How to Use Soft Water/
Tap Water
| 10 | HOW TO REGENERATE
| 12 | HOW TO REPLACE
REGENERATION MATERIAL
| 13 | FILTER REPLACEMENT
| 14 | NOTES ON INSTALLATION
| 15 | HOW TO INSTALL
Product Installation (Stand)
Product Installation (Wall)
| 21 |
HOW TO CLEAN
How to Clean the Water Softener
| 22 | SOFT WATER AND HARD WATER
| 23 | BEFORE REQUESTING SERVICE
| 24 | PRODUCT SPECIFICATIONS
| 27 | PRODUCT WARRANTY
CONTENTS
FEATURES / CONTENTS
COWAY

About Installation
During Product Usage
This information is about safety and you must follow these directions!
These warnings intend to keep users safe and avoid damage to the product.
Please read them carefully and use the product correctly.
Do not install in place with direct sunlight or near to heating apparatus .
There is risk of product warping, color change, bleaching or re.
Do not use or store combustible gas or ammable materials near this product.
There is risk of re.
Use tap water as water source.
Using industrial water or treated water as water source may result in skin damage/disease/
irritation.

Be sure to check connection areas for any leakage.
Be sure to insert rubber packing on connection areas.

Do not install on a slope. Do not use excessive force or impact on the product.
There is risk of bodily harm or damage to the product.

Avoid installing product on walls with weak structures or empty space.
If the installation was done on weak structures, this product may fall, risking damage to the
product or to people.
Do not put candles, lighters, etc. on top of this product.
There is risk of re.
In the event of malfunction or unusual noises from the product, contact our A/S center
immediately.
There is risk of re.
Do not put bowls of water, chemicals, food, small metal objects, or ammable materials
on top of the softener.
Using industrial water or treated water as water source may result in skin damage/disease/irritation.
Do not drink soft water or give it to animals or plants.
Use it only for showers and washing. Soft water contains more sodium than ordinary tap water and
may be harmful to animals or plants.

Do not touch the metal parts of the water softener or pipes while using hot water.
This may cause burns.
Danger Warning Caution
There is risk of serious injury
or death if you do not follow
this instruction
There is risk of considerable
bodily harm or physical
damage if you do not follow
this instruction.
There is risk of slight bodily
harm or physical damage
if you do not follow this
instruction.
SAFETY INFORMATION

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Other
- If you nd it dicult to adjust the water temperature while using soft water, rstly, select
“Tap water” to set the water temperature and then turn the function selection dial to
“Soft water”. Kindly be patient as it may take a little more time for water at your desired
temperature to pass through the internal water tank.
- This product is for bathroom use only. Please do not use it for any other purposes which
are not specied in the user manual.

Be sure to close the lter tank and regeneration tank lids and check whether they have
been completely tightened.
There is risk of re.

Stop using this softener if you experience any skin problems due to soft water.
People with sensitive skin may experience rashes, allergies or skin problems when using soft water.

Do not turn o the tap while regenerating.
If the tap is turned o during regeneration, regeneration does not proceed correctly and eciency
may be lowered.
This can cause product malfunction.

Use only dedicated regenerants when using this product.
Otherwise, soft water performance may be aected.

Water may be yellow immediately after installing the water softener or after it has not
been used for a long time.
This is not dangerous. Let water ow for 1-2 minutes and then resume usage.

Do not start using the product at high temperature and do not change the temperature
rapidly.
The water softener takes some time to change temperature, so do not change the temperature too
quickly as this may cause burns.

Do not use the product while it is being connected to a water-saving shower.
This can cause product damage.

Turn o the tap while changing the lter.
Otherwise, the cover may y o due to internal pressure and you may be injured.

Do not recklessly disassemble the softener.
Do not disassemble, repair or upgrade the softener yourself. This may cause product damage or
abnormal operation.

Do not spray water directly on the softener or use benzene, thinners, etc. to wipe it
during cleaning.
There is risk of re.

Only clean the softener while the tank lid is closed.
If foreign object gets inside the water softener, it may cause product damage or malfunction.
Tips
SAFETY INFORMATION
For Information

Front / Rear
Normal components
Composite
filter
Regenerant (1.24 kg, 2)
* If there is leakage while connecting the shower hose and
shower head, add extra rubber packing.
* Components above may dier.
Shower
hose A
Shower
hose B Rubber
packing (4)
Regeneration
sticker Cap opener
Feature
selection dial
Flow gauge
needle
Flow gauge
Reset buttonTray
Top
cover
Drain hose
Water outlet Water inlet
PART NAME

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Wall type
Installation parts of the wall
mount-type
(Optional Accessories)
* The installation materials above may dier.
Bracket Anchor/screw Connector Rubber packing
Stand type
Components for stand installation
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FILTER
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FILT
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FILTER
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CAP-OPENER
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FILTER
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SALT
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Filter tank lid
Regeneration tank lid
PART NAME
For Information

Water outlet(OUT)
Water inlet(IN)
Pipe diagram (BB14-AMY) Product diagram
1
Water source entry
2
Changing source water to preset
pressure
3
Selecting “Tap Water”/”Soft
water”/”Regeneration”
4
Removal of airborne material
and chlorine residue
5
Removal of ingredients causing
hardness (metallic ions: calcium,
magnesium, etc.)
6
Checking amount of soft water
used and indicating regeneration
time
7
Water output (soft water)
Tap water ow




Tap Shower
Decompression
valve Function selection dial
Tap
water
Soft water ow
Cation
exchange resin
Flow gauge
Tap
Shower
Decompression
valve Function selection dial
Composite
lter
Soft
water
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PIPE DIAGRAM AND SOFT WATER FLOW

INFORMATION TO NOTE BEFORE USING
Please Read the Information Below Before Using the Product
Summary of Correct Water Softener Usage
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- Turn o the tap if the softener is not being used for a long time.
■
After installation
Check for connecting hose leakage.
If there is leakage, turn o the tap
and then contact our A/S center.
■
Use soft water only for showering/washing.
In households that use a lot of water, the
regeneration period may be shorter than
average. Use soft water only for showering or
washing and turn the function selection dial to
“Tap water” for laundry or cleaning.
■
If you cannot see the eects of the
soft water, change your soap type.
You may not notice any eects
of soft water depending on your
type of soap. If you cannot feel the
smoothness of soft water, change
your soap type.
■
When the product is not being
used for a long time
If the product hasn’t been used
for a long time, replace the lter
and regenerant and clean it
appropriately before using it again.
Tips
PIPE DIAGRAM AND SOFT WATER FLOW / INFORMATION TO NOTE BEFORE USING
How to Use

- Water may be yellow immediately after installing the water softener or after it is not being used
for a long time. Such water is harmless. Let the water ow for 1-2 minutes before showering.
■
When using soft water
1. Turn the function selection dial to “Soft water” to set it.
2. Check the location of the function selection dial handle, then
turn on the tap to use soft water.
■
When using tap water
1. Turn the function selection dial to “Tap water” to set it.
2. Check the location of the function selection dial handle, then
turn on the tap to use tap water.
■
After use
1. If you turn o the tap after nishing your shower, water from
the water softener may continue to ow for several seconds.
Cold temperature adjustment may not fully
work until the interior of water softener is
completely full of cold water. Be cautious of
hot water as it may cause burn.
Do not touch metal parts while using hot
water. There is risk of burns.
HOW TO USE
How to Use Soft Water/Tap Water
Tips
Tips

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HOW TO REGENERATE
1. Check the ux gauge at the front of the product to
identify whether the time to regenerate has been
reached. (This is determined by the hardness of the
water supply.)
* The ux gauge needle indicates the amount of softened water
used.
4. Put the shower hose on the oor, set the tap in the
center and turn it on.
* Put the shower head on the oor as regenerant may come through the
shower hose.
* It is recommended to use warm water when regenerating.
* Regeneration number of times could be dierent depending on water
temperature during regeneration, please set the tap in the center.
5. During regeneration, you will hear the sound of the
timer and regenerant will come through the shower
hose.
3. Turn the function selection dial counterclockwise to
“Regeneration”.
2. Turn o the tap.
HOW TO USE / HOW TO REGENERATE
How to Use

HOW TO REGENERATE
6. When regeneration is complete after about 15
minutes, press the Reset button to reset the soft water
consumption. (When regeneration is complete, the
timer sound stops and the function selection dial turns
to “Regeneration complete”)
7.  Set the Feature selection dial to “Soft.”Then turn on the
tap and make sure that the water ow for one to two
minutes before using the softened water.
* Water that comes out immediately after regeneration contains
regenerant, so water may not feel softened.
- Never turn o the tap during regeneration. Regeneration will not progress correctly and will
be less ecient.
- Use only dedicated regenerant. If you do not use the right regenerant, regeneration will be
less ecient.
- Do not turn the function selection dial to “Soft water” or “Tap water” during regeneration.
As regeneration will be less ecient due to this. If the dial is being turned, restart regeneration
from the beginning.
- About 4~5 times of regenerations can be done with one time regeneration material lling
depending on season or water temperature.
Tips

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HOW TO REPLACE REGENERATION MATERIAL
1. Close the tap and open the upper cover.
2. Open the drain valve and regeneration cap and empty the tray.
3. Pour two packs of regeneration material into the
regeneration tank.
* 2 packs of regeneration material are 1.24 kg.
4. Close the drain valve and regeneration cap.
*
If you do not close the drain valve and regeneration cap completely,
regeneration could be less ecient or water could leak.
*
Do not apply force overly when you close the cap.
5. Close the upper cover.
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SALT
SALT
SALT
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HOW TO REGENERATE / HOW TO REPLACE REGENERATION MATERIAL
How to Use

FILTER REPLACEMENT
1. Turn o the tap.
2. Open the upper cover of the water softener and turn the lter lid counter-clock-
wise to open.
3. Remove the contaminated lter and insert the new lter.
4. Use the cap opener to turn the lter tank lid clockwise to completely close it, then
turn the function selection dial to “Soft water” and turn on the tap. Be sure to check
that there are no leaks from anywhere on the softener and close the cover.
*
Do not apply force overly when you close the cap.
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NOTES ON INSTALLATION
Attention!
Underground water is harder than
ordinary tap water, so softening may
be less eective.
■
Soft water may be less eective in
areas where underground water is
used.
If the product is connected to a
water-saving shower,
It may result in product damage.
■
Do not install in areas with low
water pressure (less than 0.07 MPa)
In areas with low water pressure,
water may not ow well due to
decreased ow rate.
■
Keep the product vertical during
installation.
If the product is not installed vertically,
it may not perform well.
■
Do not use or install the product
outdoors.
If the product is used or installed
outdoors, there is risk of product
discoloration.
Only use this product indoors.
Store the cap opener as shown in the picture.
■
Do not connect the product to a
water-saving shower.
Tips
FILTER REPLACEMENT / NOTES ON INSTALLATION
Maintenance

HOW TO INSTALL
Product Installation (Stand)
1. Turn o the tap.
2. Insert the rubber packing into the connector.
4. Remove the shower head connected to the shower hose and then connect it to the water
softener inlet connector.
Water inlet(IN)
Water outlet(OUT)
Water inlet(IN)
Water outlet(OUT)
▶
▶
3. With the water softener on its side, connect both the inlet (IN)
and outlet (OUT) connectors.

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5. Connect the separately-packaged connecting hose to the product outlet connector and
connect the separated shower head.
▶
6. Open the upper cover of the water softener and use the lter cap opener to turn the right
lter tank lid counter-clockwise to open.
7. Put the new lter in the housing and use the lter cap opener to turn the lter tank lid
clockwise to completely close it.
*
There may be leakage if the lter tank lid is not completely tight.
*
Use only two packs of regeneration material provided with the product. (1.24kg)
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HOW TO INSTALL
Maintenance

HOW TO INSTALL
8. Turn the function selection dial to“Soft water” and then turn
on the tap in order for yellow soft water to ow.
- The composite lter is composed of a sediment lter and vitamin C. The sediment lter
removes oating materials, rusts, etc. and vitamin C removes chlorine residues.
- Vitamin C is oxidized to produce yellow water when you start using the product. The yellow
water is harmless to human body and can be removed by letting the water ow for one or two
minutes.
9. Check for leaks or other abnormalities and then close the
cover.
10. Attach the regeneration sticker ( ) to Point 4 on the
ow gauge. (See the tips on P.10.)
Tips

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1. Turn o the tap
2. Use the anchors and screws to x the hanger to the wall and hang the main body
on the hanger. Check to ensure that it is rmly in place.
3. Remove the shower head connecting the shower hose, then insert the rubber
packing into the shower hose and connect to the input at the bottom of the
softener.
Product Installation (Wall)
4. Turn the rubber packing at the bottom to remove it.
*
This rubber packing is needed while using the standing product,
please store it separately.
▶
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입수(IN)입수(IN)
출수(OUT)
출수(OUT)
HOW TO INSTALL
Maintenance

HOW TO INSTALL
5. Connect the separately-packaged connecting hose to the product outlet and
connect the separated shower head.
▶ ▶
6. Open the upper cover of the water softener and use the lter cap opener to turn
the right lter tank lid counter-clockwise to open.
7. Put the new lter in the housing and use the lter cap opener to turn the lter
tank lid clockwise to completely close it.
*
There may be leakage if the lter tank is not completely tight.
입수(IN)입수(IN)
출수(OUT)
출수(OUT)
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