Crestron Mercury CCS-UC-1-T Owner's manual

CCS-UC-1-T
Crestron Mercury® Tabletop UC Audio
Conference Console for Microsoft
Teams™
Supplemental Guide
Crestron Electronics, Inc.

Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited non-exclusive, non-transferable Software Development Tools License Agreement. Crestron product operating system
software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement. Both of these
Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_agreement.
The product warranty can be found at www.crestron.com/legal/sales-terms-conditions-warranties.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit www.crestron.com/legal/open-
source-software.
Crestron, the Crestron logo, Crestron Fusion, Crestron Mercury, and Crestron XiO Cloud are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Active Directory, Microsoft Teams, and
PowerShell are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other
countries. Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names
of others. Crestron is not responsible for errors in typography or photography.
This document was written by the Technical Publications department at Crestron.
©2018 Crestron Electronics, Inc.

Supplemental Guide – DOC. 8401A Contents •i
Contents
Introduction 1
Requirements 1
Administrator .................................................................................................................. 1
Operating Environment................................................................................................. 2
Accessories ....................................................................................................................... 2
Startup & Sign In 2
Configuration 6
Partner Settings .............................................................................................................6
Adjust Volume....................................................................................................................................................6
Set Language .....................................................................................................................................................6
Privacy Policy ......................................................................................................................................................7
Admin Settings................................................................................................................................................. 8
Device Settings ............................................................................................................. 12
Connect to the Device............................................................................................................................... 12
Log Out from the Device ........................................................................................................................ 13
NETWORK........................................................................................................................................................... 14
DEVICE.................................................................................................................................................................. 20
Enterprise Deployment Options................................................................................27
Crestron XiO Cloud Service..................................................................................................................27
Crestron Deployment Tool for PowerShell®Software ................................................ 30
Operation 31
Troubleshooting 32

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CCS-UC-1-T:
Crestron Mercury Tabletop UC Audio
Conference Console for Microsoft
Teams
Introduction
The CCS-UC-1-T Crestron Mercury® Tabletop UC Audio Conference Console for
Microsoft Teams™ provides an audio conferencing solution specifically engineered for use
with the Microsoft Teams intelligent communications platform. The tabletop touch
screen console features full-duplex wideband audio conferencing and speakerphone
capabilities that deliver a consistent user experience in every meeting space from the
familiar and intuitive Microsoft Teams UI. The Microsoft Teams UI provides simple
operation, built-in calendaring, and one-touch meeting joins.
This supplemental guide discusses the requirements and configuration instructions for
the CCS-UC-1-T as part of a UC-M100-T Flex M100-T Tabletop UC Audio Conference
System for Microsoft Teams. For information on installing the CCS-UC-1-T, refer to the
CCS-UC-1-T Quick Start Guide (Doc. 8399) at www.crestron.com/manuals.
Requirements
Administrator
This document is written for use by a facility’s Information Technology (IT)
administrator. The IT administrator should have the following knowledge and skills:
•General Skills
−IP Networking
−Basic PC Operation and Administration
•Crestron-specific skills
−Crestron Fusion® software (if applicable)
−Crestron XiO Cloud™ service

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Operating Environment
NOTE: If the CCS-UC-1-T is powered with PoE+ (IEEE 820.3at), PoE+ switches that
utilize Link Layer Discovery Protocol (LLDP) must have LLDP enabled. Please
coordinate with the IT Administrator who manages network infrastructure at the
customer site to make sure the PoE+ ports have LLDP enabled. For more information,
refer to “Troubleshooting” on page 32.
The CCS-UC-1-T requires a Microsoft Teams account for operation.
Accessories
The CCS-UC-1-T offers a variety of accessories for a custom installation. Refer to the
following websites for specifications and other information.
Accessories for CCS-UC-1-T
PRODUCT PART NUMBER WEBSITE
Microphone Pod CCS-UCA-MIC http://www.crestron.com/products/model/CCS-UCA-
MIC
Surface Mount Kit CCS-UCA-SMK http://www.crestron.com/products/model/CCS-UCA-
SMK
Startup & Sign In
After making all connections, the device displays the language selection screen.
Select a Language

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1. Tap the name of the language to use. The device will ask for confirmation.
Confirm Language Selection
2. Tap OK to confirm the selection or Cancel to choose another language.
The device will continue with configuration, and then display the Microsoft Teams
start screen.
Microsoft Teams Start Screen

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3. Tap Sign in to display the Sign in screen.
NOTE: You can also tap on the top left to set the partner settings. For details,
refer to “Partner Settings” on page 6.
Microsoft Teams Sign In Screen
4. Enter the email address of the Microsoft Teams account, and tap Next. The
Company Portal Sign In screen is displayed.
Company Portal Sign In Screen

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5. Enter the password associated with the Microsoft Teams account, and tap Sign
in. The device will ask you to select the type of login account.
Select Account Type
The device can be set up with a personal account or a shared account.
Use the Personal setting if the device is to be placed on a user’s desk. Devices
with a personal account will show call history and have access to voice mail.
Use the Shared setting if the device will be placed in a conference room. Call
history information and voice mail features are not available.
Select and account type and tap OK.
The device will log into the Microsoft Teams service and display the home screen.
Home Screen

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Configuration
The CCS-UC-1-T can be configured from the front panel (partner settings) or a
computer with web browser software (device settings). If using a computer, the
CCS-UC-1-T and computer must be connected to a commonly accessible network.
Partner Settings
You can use the device’s partner settings to view information about the device, adjust
the volume, set the language of the device, view the privacy policy, and configure the
device.
To access the partner settings, tap on the Microsoft Teams start screen. The IP
address, MAC ID, Mercury FW version, and Settings app version are displayed.
NOTE: Partner settings can also be accessed from the main application. To access the
partner settings, tap , Settings, and then Device Settings.
Partner Settings
To exit the partner settings, tap ←.
Adjust Volume
To adjust the volume, press and drag up or down to raise or lower the volume.
Set Language
The currently selected language is displayed in the language field.
To select a new language:
1. Tap Language. A list of languages will display on the right side of the screen.

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Language
2. Drag a finger up or down the right side of the screen to view the list of available
languages.
3. Tap a language to select it.
Privacy Policy
The privacy statement and the Crestron® Unified Communications software license
agreement are available for viewing.
To view the view the privacy statement or the Crestron® Unified Communications
software license agreement
1. Tap Privacy Policy.
Privacy Policy
2. Select an item to view.
−To view the privacy statement, tap Privacy Statement.

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−To view the software license agreement, tap Crestron Unified
Communications Software License Agreement.
Admin Settings
Use the Admin Settings feature to configure the display operation, time and date,
network and settings. You can also change the administrator password, reboot the
device, or restore the default factory settings.
NOTE: Many of these settings as well as other settings can be configured from the
device’s configuration web pages. For details, refer to “Device Settings” on page 12.
To access the Admin Settings feature:
1. Tap Admin Settings. A login screen will display.
Admin Settings Login
2. Enter the Admin Settings password (default = “admin”) and tap Log in. The
Admin Settings options will display.
NOTE: After entering the Admin Settings password the first time, the device will
prompt you to enter a new password. Crestron strongly recommends changing
the password from the factory default.

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Admin Settings Options
3. To exit the Admin settings and return to the previous screen, tap ←.
Display
The display can be set to stay on all the time or only turn on based on room occupancy.
To specify how the display functions:
1. Tap Display.
2. Select an operating mode.
−Always on sets the screen to be on all the time.
−Based on Occupancy sets the screen to turn on when the built-in occupancy
sensor detects that the room is occupied.
3. Tap Save to save the setting.
Time
The Time section is used to configure the built-in clock. To adjust the clock settings:
1. Tap Time on the left side of the screen. The settings are displayed on the right
side of the screen.

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Time Options
−The local time zone can be set from the front panel. To set the time zone:
i. Tap the displayed time zone. A list of time zones is displayed.
ii. Press and drag up or down to view the complete list of time zones.
iii. Tap the new time zone.
−The clock can be synchronized with a time server. To enable time
synchronization:
i. Move the Enable time synchronization switch to the right.
ii. In the Time Server field, enter the web address of the time server.
iii. Tap Save to save the settings.
−The clock can be synchronized with the time server on demand. To
synchronize the clock:
i. Press and drag upward until the Synchronize now button is displayed.
ii. Tap Synchronize now.
Network Configuration
The front panel can be used to configure the network connection. The host name,
domain name, primary and secondary DNS addresses, DHCP mode, IP address, subnet
mask address, and default gateway address can all be set from the front panel.
NOTE: The IP address, subnet mask, and default gateway address cannot be manually
set when the DHCP setting is enabled. When DHCP is enabled, the primary and
secondary DNS addresses are also obtained by the DHCP server.

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To configure the network connection:
1. Tap Network Configuration on the left side of the screen. The settings are
displayed on the right side of the screen.
Network Configuration
2. Touch and drag up or down to scroll through the available settings.
3. Tap in a field to change a setting and make any required changes. Change the
DHCP setting by sliding the DHCP switch to the left or right.
4. Tap Save to save the settings.
Debug
The Debug section contains controls for rebooting the device and restoring the factory
default settings. To reboot the device or restore the factory default settings, tap Debug
on the left side of the screen and then choose one of the following options:
•Tap Reboot Phone to restart the device.
•Tap Factory Defaults to restore the factory default settings.
Admin Password
The Admin Password section allows you to change the default password (“admin”) to a
password of your choosing. To change the admin password:
1. Tap Admin Password on the left side of the screen.
2. On the right side of the screen, enter the current password in the Current
Password field, and the new password in the New Password field.
3. Retype the new password the Confirm New Password field.
4. Tap Change to save the settings.

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Device Settings
You can use web browser software on a computer to view web pages to configure the
device.
Connect to the Device
To connect to the device, follow this procedure:
1. Obtain the device’s IP address from the partner settings. For details, refer to
“Partner Settings” on page 6.
2. Note the IP address or host name and tap Xto close the System Info screen.
3. On the computer, open a web browser and navigate to the IP address of the
device. The welcome screen is displayed.
NOTE: Prior to displaying the welcome screen, the web browser may display a
security warning message about the security certificate. It is safe to ignore this
warning as long as the user verifies that the browser’s address bar indicates the
correct IP address or host name of the device.
Welcome Screen
4. Enter the default user name (“admin”) and password (“admin”).
5. Click Sign In to continue. The device’s Status screen is displayed.

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Status Screen
The Status screen displays information about the device and allows configuration of the
device’s operating parameters:
•STATUS contains general information about the device and network information.
Click Network to view network information. Click + Show More Details to view
more details. Click - Show Less to view fewer details.
•NETWORK configures the device for operation in a network environment.
•DEVICE is used to upload firmware, reboot the device, view the system log,
enable connection to Crestron XiO Cloud service, set display operation, allow
automatic updates, set the date and time, authentication management, and
setting the device to work with Crestron Fusion® software.
Log Out from the Device
To log out from the device and return to the welcome screen, click .

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NETWORK
Click NETWORK to configure the device for operating in a network environment. The
screen displays controls for configuring the network settings and 802.1x authentication.
Network Setting
To configure the network settings follow this procedure:
NETWORK Screen - Network Setting
1. Enter a host name in the Host Name field and a domain name (optional) in the
Domain Name field.
NOTE: Use a host name and domain name as an alternative to IP addressing
when connecting client computers to the device.
2. Set SSH to Enabled to use network services securely over an unsecured network.
If not needed, set SSH to Disabled.
3. If DHCP is not being used, enter IP addresses for the Primary Static DNS and
Secondary Static DNS fields.
4. The network adapter can be set to have its IP address, subnet mask, default
gateway, and DNS servers set manually, or obtain the settings from a DHCP
server. Choose one of the following options for each network adapter.
−Set DHCP to Enabled to use a DHCP server to provide the IP address, subnet
mask, default gateway, and DNS server.
−Set DHCP to Disabled to manually enter the Ethernet parameters. When set
to Off, the IP address, subnet mask, default gateway, and DNS servers must
be manually entered.

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5. Click Save Changes when done or Revert to return to the previous setting.
NOTE: Any changes made to the network settings will require the device to
reboot.
802.1x Configuration
Some networks require devices to use 802.1x port-based network access control for
access to the network.
NETWORK Screen - 802.1x Configuration
To use 802.1x, set IEEE 802.1x Authentication to Enabledand select the desired method
of authentication.
•Certificate Authentication
1. In the Authentication Method field, select EAP-TLS Certificate.
2. Enter the domain name of the authentication server.

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3. Upload a machine certificate.
a. Click Manage Certificates to manage certificates for 802.1x
authentication. A list of certificates is displayed.
Manage Certificates Dialog Box
b. Click the Machine tab. The current machine certificate is displayed.
c. Click to delete the certificate from the list of certificates.
d. Click Add Machine Certificate. The Add Certificate dialog box is
displayed.
Add Certificate Dialog Box
e. Click + Browse, select the certificate file, and click Open.
f. When prompted, enter the password used to encrypt the file.
g. Click Load to upload the certificate to the CCS-UC-1-T. A message
confirming the upload is displayed.
h. Click OK to close the Add Certificate dialog box.