dreo DR-HSH004 User manual

PTC Fan Heater
User Guide
[email protected] MANUFACTURER
：
Shenzhen Hesung Innovation Technology Co., LTD
MODEL: DR-HSH004
[email protected]om

1
CONTENTS
IMPORTANT SAFETY INSTRUCTIONS------------------------ 01
KNOWINGYOURHEATER 07
USING YOURHEATER 09
CLEANING ANDMAINTENANCE 13
TROUBLESHOOTING-------------------------------------------------------- 16
WARRANTY AND SERVICE --------------------------------------------- 19
01
IMPORTANT
SAFETY
INSTRUCTIONS
PTC Fan Heater

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Thank you for choosing Dreo PTC Fan Heater. Please read
this User Guide thoroughly before use and keep it for future
reference.
IMPORTANT SAFETY
INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
WARNING Read all safety instructions before using
this heater. Use this heater only as described in this manual.
Failureto follow all of the instructions listed below may result
inelectric shock, fire and/or serious personal injury.
GENERAL SAFETY
6. The output of this heater may vary and its temperature
may become hot enough to burn exposed skin. Use of
this heater is not recommended for persons with a high
sensitivity to heat or an inability to react to avoid burns.
7. Do not attempt to modify or repair the product by yourself.
Doing so could void the warranty and cause damage or
personal injury. Only a repair technician may disassemble
or repair this product.
8. Make sure that no pieces of polystyrene or other
packaging material have been left between elements
of the appliance. It may be necessary to pass over the
appliance with a vacuumcleaner.
9. Ifthemachineis not workingas it should, has received a
sharpblow,has beendropped,damaged,left outdoors,
ordropped into water, do not use and contact Customer
Support.
1. Read all instructions before using this heater.
2. This heater is hot when in use. Toavoid burns, do not let
bare skin touch hot surfaces.
3. Use the handle to move this heater.
4. Extremecautionis necessary when any heateris usedby
ornear children orinvalids andwhenever the heater is left
operating andunattended.
10. Theremaybe atrace of smokeorodorwhen the unit
is first operated. This indicates that a drop of oil fell on
the heating coil during the manufacturing process. It will
quickly evaporate and should not re-occur.
LOCATION SAFETY
5. Do not insert or allow foreign objects to enter any
ventilation orexhaust opening as this may cause an
electric shock orfire, ordamage the heater.
1. Do not useoutdoors.
2. Ensure the heater is on astable, securesurface to
eliminate the potential of tipping itover.

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3. Keep combustible materials, such as furniture, pillows,
bedding,papers, clothes, andcurtains at least 3 feet (0.9
m)from the front of the heater and keep them away from
the sides andrear.
4. A heater has hot and arcing or sparking parts inside. Do
not use it in areas where gasoline, paint, or flammable
liquids are used or stored.
5. Toprevent a possible fire, do not block air intakes or
exhaust in any manner. Do not use on soft surfaces, like a
bed, where openings may become blocked.
6. This heater is not intended for use in bathrooms, laundry
areas and similar indoor locations. Never locate heater
where it may fall into a bathtub or other water container.
ELECTRICITY SAFETY
1. Always unplug heater when not in use.
2. Do not operate any heater with a damaged cord orplug
or after the heater malfunctions, has been dropped or
damaged in any manner. Discard heater, or return to
authorizedservicefacilityforexaminationand/orrepair.
3. Do not run cord under carpeting. Do not cover cord with
throw rugs, runners, or similar coverings. Do not route cord
under furniture or appliances. Arrange cord away from
traffic area and where it will not be tripped over.
4. To disconnect heater, turn controls to off, then remove
plug fromoutlet.
5. Always plug heaters directly into a wall outlet/receptacle.
6. Never use with an extension cord or relocatable power tap
(outlet/power strip).
7. If there is a loose fit between the plug and the socket or
the plug becomes very hot, the socket may need to be
replaced. Check with a qualified electrician to replace the
socket.
8. It is normal for the plug and cord to feel warm to the touch.
9. Aplug orcordwhich becomeshotto thetouchor becomes
distorted in shape may be a result of a worn electrical
outlet. Worn outlets or receptacles should be replaced
prior to further use of the heater. Plugging the heater into
a worn outlet / receptacle may result in overheating of the
power cord orfire.
10. This appliance has a polarized plug (one prong is wider
than the other). Toreduce the risk of electric shock, this
plug is intended to fit in a polarized outlet only one way.
If the plug does not fit fully in the outlet, reverse the plug.
If it still does not fit, contact a qualified electrician. Do not
attempt to rig this safety feature.
DANGER - High temperatures may be
generated under certain abnormal
conditions.Donotpartiallyorfullycover
or obstruct the front of this heater.
READ AND SAVE
THESE INSTRUCTIONS

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Specifications
Model
DR-HSH004
Rated Power
1500W
Input
120V~ 60Hz
HOT SURFACE
THE FRONT SURFACE CAN BE
VERY HOT DURING USE.
DO NOT TOUCH WHEN IN USE.
02
KNOWING YOUR
HEATER
PTC Fan Heater

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Knowing Your Heater
Handle
Air Inlet
Filter Mesh
Power & Plug
(7Feet)
Control Panel
LED Display
Air Outlet
Base
03
USING YOUR
HEATER
PTC Fan Heater
Thank
You
User
Guide

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LED Display
Control Panel
Power ON/OFF
Press to turn on/off.
Note:
- There will be a 30-second countdown for powering
off.
- When the heater is powered on, the power
indicator will light inred.
Auto-Off Timer
Press to set a timer (1-12h).
Long press to cancel the timer.
Mode Settings
Press to cycle through -> ->
->
High power mode.
Low power mode.
Theheater will adjust its working mode
based on the ambienttemperature.
Fan mode.
Mute/Unmute
Long press to mute/unmute the heater.
Temperature +/-
Press to adjust the set temperature
(41-95°F).
Note:
1. When the ambient temperature reaches the set
temperature, the heater will turn off automatically
in 30 seconds.
2. When the ambient temperature is lower than the
set temperature, the heater will start running again.
Oscillation
Press to turn on/off oscillation.

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More Features
04
Memory Function Tip-Over Protection
CLEANING AND
MAINTENANCE
The heater will remember its
last settings (temperatures,
working mode, oscillation
status) once turned on again.
24- Hour AutoOff
When the heater has been
running for 24 hours without
any operation, it will shut off
automatically.
Whentheheateristipped over,
it will shut off automatically
with the error code “ P4 ”on the
display.
Overheat Protection
Whentheheateroverheats,
itwillshutoffautomatically
with the error code “ FF ” on the
display.
PTC Fan Heater
Display auto turns
off after 1 minute.

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Cleaning and Maintenance
Always turn off and unplug
before cleaning.
Air Inlet
Use a soft, dry cloth or
a cotton-tipped swab to
remove any dust from the
air inlet.
Outer Surface
Use a soft, dry cloth to
gently wipe clean the outer
surface.
Filter Mesh
1. Pull out the
mesh from the
back.
2. Rinse themesh
under running
water.
3. Wait until dry.
TIP: For best performance, please clean the filter mesh
every 2-4 weeks.
ATTENTION
DO NOT unscrew
the unit.
DO NOT use
cleaning agents.
DO NOT use
abrasive scrubbers.
Fire or electrical shock hazard. DO
NOT immerse the main unitinwater.
NEVER allow water to get inside the
heater.
Except for cleaning, any servicing
should be performed by an authorized
service representative.
Store in a cool, dry area and keep the
cable out of high-traffic areas to avoid
tripping hazards.

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Troubleshooting
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TROUBLESHOOTING
PTC FanHeater
Problem
Possible Causes
Solution
Malfunction
codes on LED
display
E2 - Temperature
sensor short circuit
Unplug it from thepower
source and contact
Customer Support.
E1 - Temperature
sensor open circuit
Unplug it from thepower
source and contact
Customer Support.
FF - Overheat
Protection
Unplug and wait for it
to cool down before
plugging in again.
P4 - Tip-Over
Protection
Place the heater back on
a flat, level and stable
surface.
Heater does
not start
Power cord is not
properly plugged in.
Connect the plug to
apowered electrical
outlet.
Overheat protection
has been activated.
Unplugandallowitto
cool.
Remove any objects on
or near the heater.

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Troubleshooting
Heaterdoesnot
start
No power is passing
through the unit.
Ensure that your
circuit breaker or fuse
is working properly.
Ensure that your
heater is placed on a
flat and even surface.
The set temperature
is lower than the
ambient temperature.
Ensure that the
temperature is set to
be higher than the
ambient temperature.
The heater
suddenly stops
during heating.
The temperature
exceedsthethreshold
of the thermal cutoff.
Turn off and unplug
the unit. Allow it to
cool and plug into the
electrical outlet again.
The heater is tipped
over.
Place it on a flat, level
and stable surface.
If your problem is not listed or still persists, contact our Customer
Support at [e-mail] .
06
WARRANTY AND
SERVICE
PTC Fan Heater

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Warranty and Service
Default 12-Month Warranty
Thank you for choosing DREO heater. This product is covered
with Dreo product and labor warranty for 12 months from the
date of its original purchase.
Extend Your Warranty
Extend your warranty by registering your new product on our
website
https://dreo.com/warranty.
The warranty will not apply in cases of:
Wecan only provide after-sales service for products that are
soldbyDREOorDREOauthorizedretailersanddistributors.If
you have purchased your unit from a different place, please
contact your seller for return and warranty issues.
Customer Support
We’re Here to Help!
If you encounter any issues or have any questions regarding
your new product, please contact our helpful Customer
Support Team.
Your satisfaction is our goal!
Email: [e-mail]
1. Accident,misuse,orrepairs performed byunauthorized
personnel.
*Pleasehaveyourorderconfirmationnumberreadybefore
contacting CustomerSupport.
2. Any unit that has been tampered with or used for
commercial purposes.
3. Normal wear and tear of wearableparts.
4. Use of force, damage caused by external influences.
5. Damagecaused bynon-observance oftheUser Guide,e.g.
connection to an unsuitable mains supply or noncompliance
with the instructions.
6. Partially or completely dismantledappliances.
7. Defects caused byorresulting from damages from shipping
or from repairs, service, or alteration to the product or any
of its parts that have been performed by a repair person not
authorized by DREO.
MADE IN CHINA
Intertek
5020677
CM