Elo TouchSystems 1002L User manual

USER MANUAL
Elo Touch Solutions
1002L and 1502L Touchmonitors
UM600012 Rev A

User Manual: 1002L, 1502L
UM600012 RevA, Page 2 of 25
Copyright © 2015 Elo Touch Solutions, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, including, but not limited to, electronic,
magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
Disclaimer
The information in this document is subject to change without notice. Elo Touch Solutions, Inc. and its Affiliates
(collectively "Elo") makes no representations or warranties with respect to the contents herein, and specifically
disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo reserves the right to
revise this publication and to make changes from time to time in the content hereof without obligation of Elo to
notify any person of such revisions or changes.
Trademark Acknowledgments
Elo (logo), Elo Touch Solutions, IntelliTouch, iTouch, are trademarks of Eloand itsAffiliates.Windows is atrademark
of Microsoft Corporation.

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Table of Contents
Chapter 1: Introduction ...........................................................................................4
Chapter 2: Installation .............................................................................................5
Chapter 3: Mounting ................................................................................................9
Chapter 4: Operation .............................................................................................11
Chapter 5: Technical Support .............................................................................16
Chapter 6: Safety & Maintenance ......................................................................18
Chapter 7: Regulatory Information ...................................................................20
Chapter 8: Warranty Information .......................................................................24

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Chapter 1: Introduction
Product Description
Your new touchmonitor combines the reliable performance of Elo Touch Solutions touch
products with the latest developments in touch technology and display design. This combination
of features creates a natural flow of information between the user and the touchmonitor.
This touchmonitor incorporates a 16.2M color, active matrix thin film transistor LCD panel to
provide high quality display performance. Its LED backlight significantly reduces power
consumption and eliminates mercury (compared to CCFL-backlit panels). Other features that
enhance this LCD monitor’s performance are Plug & Play compatibility, on-screen display
(OSD) controls, and a family of optional peripherals including magnetic stripe reader (MSR) and
near field communication reader (NFC)
Precautions
Follow all warnings, precautions and maintenance as recommended in this user manual to
maximize the life of your unit, to ensure user safety, and to prevent risks. See the Safety &
Maintenance chapter for more information.
This manual contains information that is important for the proper setup and maintenance of the
unit. Before setting up and powering on your new touchmonitor, read through this manual,
especially the Installation, Mounting, and Operation chapters.

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Chapter 2: Installation
Unpacking the Touchmonitor
Open the carton and verify that the following items are present:
•Touchmonitor with Stand (Stand is not included with 1002L monitor)
•User Manuals CD
•Japanese language regulatory information pamphlet
•Quick Install Guide
•Mini-VGA to VGA cable
•HDMI cable
•USB cable
•Audio cable
•Power adaptor with North America, Europe and United Kingdom clipped-in plugs
•2 x Cable clamps

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Stand Positions (1502L)
The stand of the touchmonitor can be converted between two positions: the low profile
“hostess” position and the high profile “upright” position. The touchmonitor ships in the low
profile “hostess” position. (1002L monitor does not ship with a stand)
.
Low profile (“hostess”) position
To convert the stand into the high profile “upright” position, secure the thumbscrews into the
high or “H” screw-holes in the bottom of the base.
Upright position
To convert the stand into the low profile “hostess” position, secure the thumbscrews into the low
or “L” screw-holes in the bottom of the base.

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Connector Panel & Interfaces
Touchmonitor Connections
1. Connect the HDMI or Mini-VGA video cables between the monitor’s HDMI/Mini-VGA input
connectors and your HDMI/VGA video source, respectively. Tighten the video cable’s screws
for best performance.
2. Connect the USB touch cable between the monitor’s USB connector and your PC’s USB
port.
3. Connect the audio cable between the monitor’s Audio In jack and your audio source.
4. Select the correct power clip for your region and clip to the power adapter. Connect the power
adaptor’s input connector to the power source. Connect the power adaptor’s DC output
connector to the monitor’s input power jack.
5. The touchmonitor ships in an OFF state. Press the power button to turn it on.

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Installing the Touch Technology Software Drivers
No additional drivers are required for your projected-capacitive touchmonitor with Windows 7
and 8 operating systems, it uses Windows HID drivers. If the monitor is used with Windows XP
operating system, follow below steps to install Windows XP touch driver.
To download latest touch drivers
1.Visit www.elotouch.com/Support/Downloads/Driver/DriverDownload/Default.aspx
2.Select the operating system from “Operating System” dropdown menu.
3.Select the technology from “Technologies” dropdown menu.
4.Click on the driver version required for your touchmonitor.
5.Click “Accept” once you are directed to the “Driver License Agreement” page.
6.Enter you email address, Click on “Next Step”. Your driver download will start automatically.
7.If you are a new user, fill in the required information and Click on “Register”. Your driver
download will start automatically.

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Chapter 3: Mounting
Rear VESA Mount
For the 10-inch touchmonitor, a four-hole 75x75mm and 100x100mm mounting pattern
available.The VESA FDMI-compliant counting is coded: VESA MIS-B, 75, C and VESA MIS-B,
100, C.
For the 15-inch touchmonitor, a four-hole 75x75mm and 100x100mm mounting pattern for M4
screws is provided on the rear of the monitor. Remove the stand using a Phillips screwdriver to
access this mounting interface. The VESA FDMI-compliant counting is coded: VESAMIS-B, 75,
C and VESA MIS-B, 100, C.
.

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Base Mount
For the 15-inch touchmonitor, a threaded three-hole mounting pattern for M4 screws is provided
on the bottom of stand base for mounting or securing.