Elo TouchSystems 1515L User manual

(shown with optional Magnetic Stripe Reader)
Touchmonitor User Guide
1515L 15” LCD Desktop Touchmonitor
(Optional Magnetic Stripe Reader Available)

EloTouchSystems
15” LCD Desktop
User Guide
Revision
G
P/N 008612E
Elo
T ouchSystems
1-800-ELOTOUCH
www.elotouch.com

Copyright © 2011 Tyco Electronics Corporation,
a TE Connectivity Ltd. Company. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language or computer language, in any form or by any means,
including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise
without prior written permission of Tyco Electronics.
Disclaimer
The information in this document is subject to change without notice. Tyco Electronics
Corporation and its Afffiliates in the TE Touch Solutions business unit in the TE
Connectivity Ltd. family of companies (collectively “TE”) makes no representations or
warranties with respect to the contents herein, and specifically disclaims any implied warranties
of merchantability or fitnessfor a particular purpose. TE reserves the right to revise this
publication and to make changes from time to time in the content hereof without obligation of
TE to notify any person of such revisions or changes.
Trademark Acknowledgments
AccuTouch, Elo (logo), Elo TouchSystems, IntelliTouch, TE Connectivity, TE connectivity
(logo) and TE (logo) are trademarks of the TE Connectivity Ltd. family of companies.
Windows is a trademark of the Microsoft group of companies. Other product names mentioned
herein may be trademarks or registered trademarks of their respective companies. Tyco
Electronics claims no interest in trademarks other than its own.
iii

Table of Contents
Chapter 1
Introduction 7
Product Description....................................................7
Precautions.................................................................7
About the product.......................................................8
Chapter 2
Installation and Setup 9
UnpackingYour Touchmonitor ....................................9
Touch Interface Connection .......................................11
MSR Interface connection(Optional) ..........................11
Product Overview.......................................................12
Main Unit ..............................................................12
Rear View.............................................................12
KensigntonTM Lock.................................................13
Installing the Touch Driver Software ...........................14
Installing the Serial Touch Driver
(not applicable
to Acoustic Pulse Recognition and Projected-Capacitive
monitor)
.................................................................14
Installing the Serial Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
Windows 98/95 and NT 4.0.............................14
Installing the Serial Touch Driver for Windows 3.1
and MS-DOS........................................................15
Installing the USB Touch Driver............................16
Installing the USB Touch Driver for Windows 7,
Windows Vista, Windows XP, Windows 2000, ME,
and Windows 98..............................................16
Installing APR USBTouch Driver for
Windows 7, Windows VISTA and
Windows XP....................................................17
Chapter 3
Operation 18
About Touchmonitor Adjustments...............................18
Side Panel Controls..............................................19
Controls and Adjustment............................................20
OSD Menu Functions...........................................20
OSD Lock/Unlock .................................................20
OSD Control Options............................................21
Preset Modes .......................................................22
Power Management System.................................23
Display Angle..............................................................23
IntelliTouch Plus Touch Technology ............................24
Projected-Capacitive Touch Technology.....................25
Gesture Support.........................................................25
Chapter 4
Troubleshooting 26
Solutions to Common Problems.................................26
Appendix A
Native Resolution .......................................................27
Appendix B
Touchmonitor Safety...................................................29
Care and Handling ofYour Touchmonitor ...................30
Warning......................................................................30
Appendix C
Technical Specifications .............................................31
Touchmonitor Specifications.......................................32
15" LCD Touchmonitor (1515L) Dimensions...............33
Regulatory Information 34
Warranty 37
v

C H A P T E R
1
I
NTRODUCTION
Product Description
Your new touchmonitor combines the reliable performance of touch technology with the latest
advances in (LCD) display design. This combination of features creates a natural flowof
information between a user and your touchmonitor.
This LCD monitor incorporates a 15” color active matrix thin-film-transistor(TFT) to provide
superior display
performance. A maximum resolution of XGA1024 x 768 is ideal for
displaying graphics and images. Other outstanding features that enhance this LCD monitor’s
performance are Plug & Play compatibility, and On Screen Display (OSD) controls.
Precautions
Follow all warnings, precautions and maintenance as recommended in this user’s manual to
maximize the life of your unit. See Appendix B for more information on touchmonitor safety.
1-7

About the Product
The 1515L LCD Desktop Touchmonitor is a 15” XGA TFT color display with the following
features:
• The internal microprocessor digitally controls auto-scanning. For horizontal scan frequencies
between 31.5 KHz and 60.2 KHz, and vertical scan frequencies between 56.3Hz and 75.0
Hz. In each frequency mode, the microprocessor-based circuitry allows the monitor to
function at the precision-of a fixedfrequency.
• High contrast color TFT LCD display support resolution up to XGA 1024 x 768.
Compatible with VGA, SVGA, XGA (non-interlaced) and most Macintosh compatible color
video cards.
• Power management system conforms to VESADPMS standard.
• Supports DDC 2B for Plug & Play compatibility.
• Advanced OSD control for picture quality adjustment.
• Detachable stand for wall-mounting application.
• Optional touch screen function.
For full Product Specifications refer to Appendix C.
1-8 User Guide

C H A P T E R
2
INSTALLATIONAND
S
ETUP
This chapter discusses how to install the 1515L LCD touchmonitor and the driver software.
Unpacking Your Touchmonitor
Check that the following items are present and in good condition:
LCD monitor VGA cable USB cable
Elo QuickStart
CD
Software
Serial Cable CD and Quick Install Guide
2-9

Power cable for European models
Europe/VDE power cable
Power cable for Japan models
Japanese/PSE power cable Adapter/Terminal
Power cable for Asia models
and and
or or
China/CCC power cable Taiwan/BSMI power cable Korea/KC power cable
Power cable for Worldwide models
USA/UL Power cable Europe/VDE power cable
2-10 User Guide

Touch Interface Connection
Note: Before connecting the cables to your touchmonitor and PC, be sure that the computer
and touchmonitor are turned off.
1
2 2
3
Power
Cord USB Cable Serial Cable Video Cable
For APR, Projected-Capacitive
and IntelliTouch Plus model only
1
2
3
Power
Cord USB Cable Video Cable
1. Connect one end of the power cord to the monitor and the other end to the AC outlet.
2. Connect one end of either the touchscreen serial(RS232)cable or the touch screen USB
cable (but not both) to the rear side of the computer and the other end to the LCD
monit or.
Tighten by turning the two thumb screws clockwise to ensure proper grounding(optional
module USB cable does not have thumb screws)
3. Connect one end of the video cable to the rear side of computer and the other to the LCD
monitor. Tighten by turning the two thumb screws clockwise to ensure proper
grounding.
4. Press the power button on the front panel to turn the monitor power on.
Magnetic Stripe Reader(MSR) Interface
Connection(optional)
If the MSR is installed on the monitor, plug the USB cable from the MSR directly to the
PC. No drivers are required to be loaded.
To change the MSR function mode from keyboard emulation to HID, load the “MSR
CHANGE MODE.EXE” utility from the enclosed TouchTools CD or go online to
www.elotouch.com to download this utility.
Note: MSR function mode can be changed to HID mode from keyboard emulation mode and
back using the “MSR CHANGE MODE.EXE” utility.
2-11

T
Product OverviewProduct Overview
Main UnitMain Unit
Rear View
M
Kensington Lock
The KensingtonTM lock is a security device that prevents theft. To findout more about this
security device, go to http://www.kensington.com.
2-12 User Guide

Installing the Driver Software
Elo TouchSystems provides driver software that allows your touchmonitor to work with your
computer. Drivers are located on the enclosed CD-ROM for the following operating systems:
• Windows 7
• Windows Vista
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
• Windows 3.1
• MS-DOS
Additional drivers and driver information for other operating systems are available on the Elo
TouchSystems web site at www.elotouch.com.
The Elo touchmonitor is plug-and-play compliant. Information on the video capabilities of your
touchmonitor is sent to your video display adapter when Windows starts. If Windows detects
your touchmonitor,follow the instructions on the screen to install a generic plug-and-play
monitor.
Refer to the following appropriate section for driver installation instructions.
Depending upon whether you connected the serial communicationcable or the USB
communicationcable, only the serial driver or the USB driver should be installed.
2-13

Installing the Serial Touch Driver (not applicable to Acoustic
Pulse Recognition and Projected-Capacitive monitor)
Installing the Serial Touch Driver for Windows 7, Windows Vista,
Windows XP, Windows 2000, 98/95, ME and NT4.0.
NOTE: For Windows 2000 and NT4.0 you must have administrator access rights to install the driver.
Make sure the serial connector (RS232) is plugged into the monitor and an open com port on the PC.
1 Insert the Elo CD-ROM in your computer's CD-ROM drive.
2 If the AutoStart feature for your CD-ROM drive is active, the system automatically detects
the CD and starts the setup program.
3 Follow the directions on the screen to complete the driver setup for your version of
Windows.
4 If the AutoStart feature is not active:
5 Click Start > Run.
6 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
7 Click Open, then OK to run EloCd.exe.
8 Follow the directions on the screen to complete the driver setup for your version of
Windows.
2-14 User Guide

Installing the Serial Touch Driver for Windows 3.1 and MS-DOS
You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to
continue using your mouse along with your touchmonitor in DOS.
To install Windows 3.x and MS-DOS touch driver from Windows 98/95, follow the directions
below:
1 Insert the CD-ROM in your computer’s CD-ROM drive.
2 From DOS, type d: and press the Enter key to select the CD-ROM (your CD-ROM drive
may be mapped to a different drive letter).
3 Type cd\elodos_w31to change to the correct directory.
4 Type Install and press Enter to start the installation.
5 Calculate the touchscreen.
2-15

Installing the USB Touch Driver
Installing the USBTouch Driver for Windows 7,WindowsVista, Windows XP,
Windows 2000, ME andWindows 98.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows 2000 or Windows 98 starts the Add New Hardware Wizard, do the following:
2 Choose Next. Select “Search for the best driver for your device (Recommended)” and
choose Next.
3 When a list of search locations is displayed, place a checkmark on “Specify a location” and
use Browse to select the \EloUSB directory on the Elo CD-ROM.
4 Choose Next. Once the Elo USB touchscreen driver has been detected, choose Next again.
5 You will see several files being copied. Insert your Windows 98 cd if prompted. Choose
Finish.
If Windows 2000 or Windows 98 does not start the Add New Hardware Wizard, do the
following:
NOTE: For Windows 2000 you must have administrator access rights to install the driver.
1 Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your
CD-ROM drive is active, the system automatically detects the CD and starts the setup
program.
2 Follow the directions on the screen to complete the driver setup for your version of
Windows.
If the AutoStart feature is not active:
1 Click Start > Run.
2 Click the Browse button to locate the EloCd.exe program on the CD-ROM.
3 Click Open, then OK to run EloCd.exe.
4 Follow the directions on the screen to complete the driver setup for your version of
Windows.
2-16 User Guide

InstallingAPR USB Touch Driver for Windows 7, Windows VISTA and
Windows XP
Insert the Elo CD-ROM in your computer’s CD-ROM driver.
Follow the directions on the screen to complete the APR 3.1 driver setup for your version of
Windows. Do not plug USB cable until software is fully loaded. When finished, plug USB
cable and alignment data is transferred.
NOTE: For the latest driver, go to elotouch.com and download it from the driver download section.
2-17

C H A P T E R
3
O
PERA TION
About TouchmonitorAdjustments
Your touchmonitor will not likely require adjustment. However, variations in video output and
application may require adjustments to the touchmonitor to optimize the quality of the display.
For best performance, your touchmonitor should be operating in native resolution, that is 1024
x 768 at 80k-75 Hz. Use the Display control panel in Windows to choose 1024 x 768
resolution.
Operating in other resolutions will degrade video performance. For further information, please
refer to AppendixA.
All adjustments made to the controls are automatically memorized. This feature saves you from
having to reset the choices every time the touchmonitor is unplugged or powered off and on. If
there is a power failure, the touchmonitor settings will not default to the factory specifications.
3-18 User Guide

Side Panel Controls
1
2
3
4
5
Control Function
1 Menu/Exit Display/Exits the OSD menus.
21. Enter contrast of the OSD.
2. Increase value of the adjustment item.
3. Move OSD selection clockwise.
31. Enter brightness adjustment.
2. Decrease value of the adjustment item.
3. Move OSD selection counter-clockwise .
4 Select 1. Auto adjust function.
2. Selects the adjustment item from the OSD menus.
5 Power Switch Switches the power of the monitor.
3-19

Controls and Adjustment
OSD Menu Functions
To Display and Select the OSD Functions:
1. Press the Menu key to activate the OSD menu.
2. Use or to move clockwise, or counterclockwise through the menu. Press the “Select”
key, the parameter will be highlighted when selected.
3. To quit the OSD screen at any time during the operation, press the Menu key. If no keys are
pressed for a short time period, the OSD automatically disappears.
NOTE: The OSD screen will disappear if no input activities are detected for at a minimum of
45 seconds or depending on how long the timer is set via the OSD menu.The time
ranges from 45 seconds to 255 seconds.
OSD Lock/Unlock
The OSD feature can be locked and unlocked. The monitor is shipped in the unlocked position.
To lock the OSD:
1.Press the Menu button and button simultaneously until a window appears displaying
“OSD Unlock”. Continue to hold the buttons down and the window toggles to “OSD Lock”.
2.To unlock the OSD, repeat the procedure until the “OSD Unlock” is displayed.
To lock the power:
1.Press the menu and button simultaneously until a window displaying “power unlock”
appears. Continue to hold the buttons until the “Power Lock”.
2.To unlock the power repeat the procedure until the “Power Unlock” is displayed.
3-20 User Guide

OSD Control Options
Control Description
Brightness Increases or decreases brightness
Contrast Increases or decreases contrast
H-Position Moves the screen left or right
V-Position Moves the screen up or down
Phase Increases or decreases the snow noise of the image after auto
adjustment is
made.
Clock The dot clock is
fine-adjusted after auto adjust.
Sharpness Adjusts sharpness of video.
OSD H-Position Moves the OSD position horizontally on the screen. When
the button is pressed, the OSD control menu will move to
the right side of the screen. Likewise, when the button is
pressed, the OSD control menu will move to the left side.
OSD V-Position Moves the OSD position vertically on the screen. When the
button is pressed, the OSD control menu will move to the top
side of the screen. Likewise, when the button is pressed, the
OSD control menu will move to the lower side.
OSD Time Adjusts the amount of the OSD menu is displayed.
Color Balance Press or to select 9300, 6500, 5500, 7500 and USER.
Only when selecting USER can you make adjustments to the
R/G/B content. Press Enter to restore to factory default setting.
Auto-Adjust Press Auto to enable this function. The Auto-Adjust will
automatically adjust V-Position, H-Position, Clock and
Clock-Phase.
Recall Defaults Returns the monitor to its default settings.
OSD Language Select from English, French, German ,Spanish and Japanese.
Information Description Indicates the current resolution, H-Frequency and
V-Frequency.
3-21

Preset Modes
To reduce the need for adjustment for different modes, the monitor has default setting modes
that are most commonly used as given in the table below. If any of these display modes are
detected, the monitor automatically adjusts the picture size and centering. When none of the
mode is matched, the user can store their preferred modes in the user modes. The monitor is
capable of storing up to 7 user modes. The only condition to store as a user mode is the new
display information must have 1 KHz difference for horizontal frequency or 1 Hz for vertical
frequency or the sync signal polarities are different from the default modes.
Mode Resolution (KHz) (MHz)
H.
Fre q.
H
Band Width
V
1VGA640 x 350 70 Hz 31.47 25.175
+ -
2VGA 720 x 400 70 Hz 31.47 28.322 - +
3VGA 640 x 480 60 Hz 31.47 25.175 --
4MAC 640 x 480 66 Hz 35.00 30.34 --
5VESA 640 x 480 72 Hz 37.86 31.5 --
6VESA 640 x 480 75 Hz 37.50 31.5 --
7VESA 800 x 600 56 Hz 35.16 36 ++
8VESA 800 x 600 60 Hz 37.88 40 ++
9VESA 800 x 600 75 Hz 46.88 49.5 ++
10 VESA 800 x 600 72 Hz 48.08 50 ++
11 MAC 832 x 624 75 Hz 49.72 57.283 --
12 VESA 1024 x 768 60 Hz 48.36 65 --
13 SUN 1024 x 768 65 Hz 52.45 70.49 --
14 VESA 1024 x 768 70 Hz 56.48 75 --
15 VESA 1024 x 768 75 Hz 60.02 78.75 ++
3-22 User Guide