Elo TouchSystems 3239L User manual

ET3239L 32” LCD Touchmonitor User Guide

Elo TouchSystems
ET3239L 32” LCD Touchmonitor
User Guide
Revision D
P/N E842524
Elo TouchSystems
1-800-ELOTOUCH
www.elotouch.com

Elo TouchSystems ET3239L User Guide 3
Copyright © 2008 Tyco Electronics. All Rights Reserved.
No part of this publication may be reproduced, transmitted, tran-
scribed, stored in a retrieval system, or translated into any language
or computer language, in any form or by any means, including, but not
limited to, electronic, magnetic, optical, chemical, manual, or other-
wise without prior written permission of Elo TouchSystems.
Disclaimer
The information in this document is subject to change without no-
tice. Elo TouchSystems makes no representations or warranties with
respect to the contents hereof, and specifically disclaims any implied
warranties of merchantability or fitness for a particular purpose. Elo
TouchSystems reserves the right to revise this publication and to
make changes from time to time in the content hereof without obliga-
tion of Elo TouchSystems to notify any person of such revisions or
changes.
Trademark Acknowledgments
IntelliTouch, SC (Surface Capacitive), APR (Acoustic Pulse Recogni-
tion), Elo TouchSystems, TE Logo, and Tyco Electronics are trade-
marks. Other product names mentioned herein may be trademarks or
registered trademarks of their respective companies. Elo TouchSys-
tems claims no interest in trademarks other than its own.

Elo TouchSystems ET3239L User Guide 4
Table of Contents
Chapter 1: Introduction....................................................................5
About the Product .............................................................................................................5
Chapter 2: Installation And Setup...................................................6
Unpacking Your Touchmonitor .........................................................................................7
Interface Connection.......................................................................................................... 8
Installing the Touch Driver ................................................................................................9
Monitor Mounting Orientation ........................................................................................ 11
Chapter 3: Operation......................................................................14
About Touchmonitor Adjustments .................................................................................. 14
On-Screen Display (OSD) Control Box .........................................................................15
Preset Display Modes ......................................................................................................19
Chapter 4: Troubleshooting...........................................................20
Solutions to Common Problems ......................................................................................20
Appendix A: Touchmonitor Safety................................................21
Care and Handling of Your Touchmonitor.......................................................................22
Appendix B: Technical Specifications..........................................23
ET3239L Specifications...................................................................................................24
ET3239L 32” LCD Touchmonitor Dimensions...............................................................26
Regulatory Information....................................................................................................27
Warranty...........................................................................................................................31

Elo TouchSystems ET3239L User Guide 5
C H A P T E R
1
INTRODUCTION
About the Product
Your new ET3239L Elo TouchSystems Touchmonitor combines the
reliable performance of touch technology with the latest advances in
Liquid Crystal Display (LCD) design. The monitor comes with the fol-
lowing features:
• 32” color active matrix thin-film-transistor (TFT) with a
native resolution of 1366 X 768.
• Available inAcoustic Pulse Recognition (APR) or
IntelliTouch touch technologies.
• All monitors have VGA video data inputs and, depending
upon the Part Description (indicating geographical
area where monitors are sold), some monitors have
DVI-D video data inputs.
• All touch technologies come with USB and serial
interfaces, except for APR, which only comes with a USB
interface.
For more detailed information, please visit our website:
www.elotouch.com.

C H A P T E R
2
INSTALLATIONAND SETUP
This chapter discusses how to install and set up your LCD
touchmonitor and how to install Elo TouchSystems driver software.
Elo TouchSystems ET3239L User Guide 6

Elo TouchSystems ET3239L User Guide 7
Unpacking Your Touchmonitor
Check that the following items are present and in good condition:
USB Cable
Touchmonitor
Analog Video
Serial Cable
(not included with
ET3239L-Axxx
models)
OSD Control Box CD and Quick Install Guide
Power cable
DVI-D cable
(not included with
ET3239L-xxxx-x-A-x
models)

Elo TouchSystems ET3239L User Guide 8
Interface Connection
To connect your touchmonitor to your computer:
1Connect the power cable to the rear panel of the monitor and the
other end to the power outlet.
2Connect either the USB cable OR the serial cable to the rear
panel of the monitor. Note: Do not use both. Connect the other
end to your computer.
3Connectthevideocable and/or the DVI-D cable to the rearpanel
ofthemonitor.Tightenbyturningthetwothumbscrewsclockwise
to ensure proper grounding. Connect the other end to your
computer.
4Connect the OSD control box to the monitor.
5Press the power button on the rear panel to turn the monitor on.
Connector Panel on Rear side of Monitor
Analog Video
Cable
OSD box
connector
Power Cable Power
Button USB cable DVI-D cable
(not included with
ET3239L-xxxx-x-
A-x models)
Serial Cable (not
included with
ET3239L-Axxx
models)

Elo TouchSystems ET3239L User Guide 9
Installing the Touch Driver
Your Elo touchmonitor is Plug-and-Play compliant. Information on
the video capabilities of the touchmonitor is sent to the video display
adapter when Windows starts. If Windows detects the touchmonitor,
follow the instructions on the screen to install a generic Plug-and-Play
monitor.
Elo TouchSystems provides touch driver software that allows your
touchmonitor to work with your computer. Drivers are located on the
enclosed CD for the following operating systems:
• Windows XP
• Windows 2000
• Windows Me
• Windows 98
• Windows 95
• Windows NT 4.0
The latest versions of drivers and driver information for other operating
systems are available on the Elo TouchSystems web site at
www.elotouch.com/support/downloads/.
To install the Touch Driver for Windows XP, Windows 2000, Me, and 98, follow
the steps below: NOTE: For Windows XP and Windows 2000 you
must have administrator access rights to install the
driver.
1Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If Windows XP, Windows 2000, Windows 98, or Windows Me start
the Add New Hardware Wizard, follow these steps (if it does not
open, follow steps 1a through 2a):

Elo TouchSystems ET3239L User Guide 10
2Choose Next. Select “Search for the best driver for your
device (Recommended)” and choose Next.
3 When a list of search locations is displayed, place a
checkmark on “Specify a location” and use Browse to
select the \EloUSB directory on the Elo CD-ROM.
4Choose Next. Once the Elo TouchSystems touchscreen
driver has been detected, choose Next again.
5You will see several files being copied. Insert your
Windows 98 CD if prompted. Choose Finish.
If Windows XP, Windows 2000, Windows 98, or Windows Me does
not start the Add New Hardware Wizard:
1a Insert the Elo CD-ROM in your computer’s CD-ROM drive.
If the AutoStart feature for your CD-ROM drive is active, the
system automatically detects the CD and starts the setup
program.
2a Follow the directions on the screen to complete the driver
setup for your version of Windows.
If the AutoStart feature is not active:
1Click Start > Run.
2Click the Browse button to locate the EloCd.exe program
on the CD-ROM.
3Click Open, then OK to run EloCd.exe.
4Follow the directions on the screen to complete the driver setup
for your version of Windows.

Elo TouchSystems ET3239L User Guide 11
Monitor Mounting Orientation
When the monitor is mounted in the landscape orientation, the cable
connection panel must be at the bottom, as shown in the illustration
below.
Rear View of Monitor—Portrait Orientation
Rear View of Monitor—Landscape Orientation
Alternatively, the monitor may be mounted in the portrait orientation.
For this orientation, the cable connection panel may be on either side,
as shown in the illustrations below.
Cable connection panel must be at
the bottom for proper mounting of
the monitor.

Elo TouchSystems ET3239L User Guide 12
Landscape Mounting OrientationAngle Views
90º
90º
The mounting orientation can be up to a 90°
angle from vertical, as shown in the illustrations
below.

Elo TouchSystems ET3239L User Guide 13
The mounting orientation can be up to a 90°
angle from vertical, as shown in the illustrations
below.
Portrait Monitor OrientationAngle Views
90°
90°

Elo TouchSystems ET3239L User Guide 14
C H A P T E R
3
OPERATION
About Touchmonitor Adjustments
Your touchmonitor will probably not require adjustment. However,
variations in video output and application may require adjustments to
your touchmonitor to optimize the quality of the display.
For best performance, your video source should be at 1360 x 768
resolution, at 60Hz vertical frame rate. Operating in other resolutions
will degrade video performance.
For input video outside the vertical frame rate and dot clock ranges,
the monitor will not automatically adjust, but will display an “Out of
Range” (OOR) message and the OSD menu will be disabled.
Note: Do not operate the touchmonitor if you see the OOR message,
or LCD damage may result. If you see the OOR message, set the
video mode to one within the allowable range.

Elo TouchSystems ET3239L User Guide 15
On-Screen Display (OSD) Control Box
OSD Control Buttons
The On-Screen Display (OSD) Control Box, included with your ship-
ment, allows you to change settings on the monitor screen. It has
four buttons:
1 AUTO/SEL (select)
2 DOWN
3 UP
4 MENU
OSD Menu Functions
Use the control buttons for the following functions:
After adjusting the values, the monitor will automatically save the
changes.
MENU Displays/exits the OSD Menus
UP 1) Enters contrast of the OSD (if no
OSD is currently displayed on screen)
2) Increases value of OSD adjustment choice
3) Selects OSD choice counterclockwise
DOWN 1) Enters brightness adjustment (if no OSD is
currently displayed on screen)
2) Decreases value of OSD adjustment choice
AUTO/SEL 1)Automatically adjusts the image on the screen (this
function not available for ET3239L-xxEx models)
2) Selects adjustment choices from the OSD menus.
Control Function

Elo TouchSystems ET3239L User Guide 16
OSD Lock/Unlock
You are able to lock and unlock the OSD feature. When the OSD is
locked, no OSD can be displayed or used. The monitor is shipped in
the unlocked position.
To lock the OSD:
1 Press the MENU button and UP button simultaneously for 2
seconds. A window will appear displaying “OSD Unlock.”
2Continue to hold the buttons down for another 2 seconds and the
window toggles to “OSD Lock.”
Power Lock/Unlock
You are able to lock/unlock the Power feature. When the power is
locked, pressing the power switch will not turn off the monitor. The
monitor is shipped in the unlocked position. To lock the power:
1PresstheMENU buttonandthe DOWN button simultaneously for
2 seconds. A window will appear displaying “Power Unlock.”
2 Continue to hold the buttons down for another 2 seconds and the
window toggles to “Power Lock.”
NOTE: By default, the OSD screen will disappear if
no input activities are detected for 30 seconds.

Elo TouchSystems ET3239L User Guide 17
OSD Control Options
Auto Adjust
• Automatically adjusts video timing parameters (of VGA video
only).
Luminance
Brightness
• Adjusts the brightness.
Contrast
• Adjusts the contrast.
Geometry (VGA only)
H-position
• Moves the image left or right on the screen.
V-position
• Moves the image up or down on the screen.
Clock
• Stretches the image horizontally.
Phase
• Adjusts the phase of the dot clock to image data.
Color
• Sets the color temperature.
Input Select
• Selects between VGA and DVI input signals (not available for
ET3239L-xxxx-x-A-x models).
OSD
OSD H-Position
• Adjusts the OSD menu screen left or right.
OSD V-Position
• Adjusts the OSD menu screen up or down.
OSD Timeout
• Adjusts amount of time that the OSD menu is displayed.
Language
• Selects the language used for the OSD menu from English,
French, German, Spanish, Italian, Traditional Chinese,
Simplified Chinese, or Japanese.

Elo TouchSystems ET3239L User Guide 18
Recall
Recall Color
• Restores default color temperature settings.
Recall Defaults
• Restores original factory settings for H-position,
V-position, Clock, and Phase for the current video mode
(VGA only).
•Restoresoriginalfactorysettingsforallother parameters
and video inputs, except language (VGA and DVI).
Miscellaneous
Sharpness
• Adjusts sharpness of video.
Display Information
• Frequency of the input horizontal/vertical synchronizing
signal is indicated.

Elo TouchSystems ET3239L User Guide 19
Preset Display Modes
The monitor comes with preset settings for commonly used video
modes. It will automatically adjust the picture size and centering for
any of the video modes listed in Appendix B, ET3239L Specifications
table, under “Preset Display Modes.”
If you make any adjustments to the H-position, V-Position, Clock and
Phase video settings via the OSD in a preset display mode, those
changes will be automatically saved for that display mode and recalled
for any future use of that display mode. Selecting “Restore Factory
Defaults” will revert to the factory default setting for the preset video
mode in which you are currently operating.

Elo TouchSystems ET3239L User Guide 20
Solutions to Common Problems
Turn the monitor off, then turn it on again.
Refer to the On-Screen Display (OSD)
Control Box section to adjust the
brightness.
The monitor does not respond after
you turn on the system
Characters on the screen are dim
The screen is blank
Screen flashes when initialized
“Out of Range” display
Touch doesn’t work
Check that the monitor’s Power
Switch is on. Turn off the power and
check the monitor’s power cord and
signal cable for proper connection.
During operation, the monitor screen
may automatically turn off as a result of
a computer Power Saving feature. Press
any key to see if the screen reappears.
Refer to the On-Screen Display (OSD)
Control Box section to adjust the
Check to see if the video mode or vertical
frequency of your video source is outside
the range of the touchmonitor. See Chapter
3 and Appendix B for more information on
allowable video modes.
Make sure the USB or serial cable is
securely attached at both ends.
Problem Suggestion(s)
C H A P T E R
4
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the fol-
lowing table. If the problem persists, please contact your local dealer
or our service center. Elo Technical Support numbers are listed on
page 33.