Escene SayHi CC800 User manual

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CC800
CC800 CC800
CC800 IP P
IP PIP P
IP Phone
honehone
hone
User Manual
User ManualUser Manual
User Manual
(firmware :V1.0.7.4)
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Tables of Contents
1.Getting Started ...............................................................................................................................4
About.........................................................................................................................................4
Feature Highlights:....................................................................................................................4
Technical Features.....................................................................................................................4
2.Connecting Your Phone..................................................................................................................7
3.Phone overview..............................................................................................................................9
Understanding Buttons and Hardware ......................................................................................9
Understanding Phone Screen Features....................................................................................10
4.Basic Call Handling .....................................................................................................................11
Network Setting ......................................................................................................................11
Placing a Call ..........................................................................................................................12
Answering a Call.....................................................................................................................13
Ending a Call...........................................................................................................................13
Using Hold and Resume (Switch Calling Line)......................................................................14
Transferring Calls....................................................................................................................15
Using Mute..............................................................................................................................15
Do Not Disturb........................................................................................................................15
3-way Conference ...................................................................................................................16
VOIP Call Forwarding ............................................................................................................17
5.Advanced Call Handling..............................................................................................................18
Speed Dialing..........................................................................................................................18
Using the phone book .............................................................................................................18
Using Call Logs ......................................................................................................................21
Black List ................................................................................................................................21
Fuzzy search............................................................................................................................21
Time & Date............................................................................................................................22
6. Keypad Instruction......................................................................................................................23
Language.................................................................................................................................23
SIP Account Settings...............................................................................................................23
Load default settings ...............................................................................................................25
Customizing Rings and Volume..............................................................................................25
View status ..............................................................................................................................25
Diagnose .................................................................................................................................26
7.Web Settings ................................................................................................................................27
Config Guide...........................................................................................................................27
Network...................................................................................................................................29
SIP Account.............................................................................................................................32
Programmable Keys................................................................................................................34
Audio.......................................................................................................................................36
Phone Book.............................................................................................................................37
Group ..............................................................................................................................37
Contact ............................................................................................................................38
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LDAP ..............................................................................................................................39
BanList............................................................................................................................40
Enterprise Phonebook .....................................................................................................41
Advance ..................................................................................................................................41
Phone Setting ..................................................................................................................41
VLAN Setting .................................................................................................................45
VPN Setting ....................................................................................................................46
Dial Plan..........................................................................................................................46
IP Strategy.......................................................................................................................47
Global SIP.......................................................................................................................48
Password Phone Maintenance.................................................................................................48
Log ..................................................................................................................................48
Default Setting ................................................................................................................49
Auto Provision ................................................................................................................50
FTP Upgrade ...................................................................................................................52
TFTP Upgrade.................................................................................................................53
HTTP Upgrade................................................................................................................54
Reboot .............................................................................................................................54
Phone Status............................................................................................................................55
System info .............................................................................................................................56
About.......................................................................................................................................56
Appendix ： .............................................................................................................................57
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1.Getting Started
About
CC800 is a small-screen-based IP phone in SayHi IP phone series, it has fashion and technological
appearance, excellent voice quality, and powerful features, and it is a new generation of intelligent
phones to replace of the traditional desktop office terminals, It accomplished the powerful
telephony features by cooperating with the communications platform,. such as the call transfer,
hotline, speed dial, voice mail, Do Not Disturb, etc.
Feature Highlights:
128*64 Pixel LCD with Support 4 lines display
HD Voice: HD Codec
2 VoIP accounts
Support HTTP/TFTP/FTP Auto-provision
Technical Features
Item CC800
Screen Grayscale LCD with background light
128*64 pixel, 4 display, 2.3 inch
Language Multi-Language (e.g.CN/EN/Spain/Portugal/Poland/Turkey/French/Italy
etc.)
Line 2 ,Light status: Coming call & Hold(Red flashing);Talking (Red)
Function Keys 2 Line keys(dual-color LED)
Auto-ANS , Hold, RD & Mute, Hands-free,
Volume adjust, VOL,
VoIP Protocol SIP 2.0
Network
Protocol
HTTP, BOOTP, FTP, TFTP, IEEE 802.1Q, *IEEE 802.1X
Codec PCMA,PCMU, G.722 ,G.729 A,G.723.1(5.3Kb/s, 6.4Kb/s),iLBC
QoS TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms)
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Network 2
× RJ45 10/100M Ethernet Interfaces (LAN/PC)
IP Assignment: static IP, DHCP, PPPoE
PC port support Bridge and Router
DNS SRV,STUN, VPN(L2TP), VLAN/QoS
STUN,DTMF(In-band/RFC2833/SIP INFO)
DC 5V Power Port, USB Power Port
RJ9 Call Center Headset Port, 3.5mm PC Headset Port
Voice Hands-free model available by Full-duplex
Separated 9 Level Volume Adjustment
Function APP Quickly Register\Down
Auto-Answer
PC APP control calling
Call Waiting, Call Queuing, Line Switching
Call Forward, Call Transfer, Call Holding, Call Pickup,
Callback One Key Dial, Redial
Phone directory speed dial, Call record direct dial
Mute
PBX Call Transfer, Call Pick-Up, Network-Meeting, DND, Call Waiting, Call
Hold.
Call Barring, Call Back On Busy, Anonymous Call ,Intercom, Paging
Application LDAP
Enterprise phone directory, download with server, and it support 800
contacts
Public phone directory
XML Phonebook : Search /Input/ Out put
Private phone directory: input/output 300 contacts, every contact can save 3
numbers and the size of number is 19 byte.
Call History(600): every records is 200 with Miss Calls /Received
Calls/Dialed Calls.
Voice Message, Voice Mail Box, Light of Message.
Ringing Update, Input, Del,
*we also support to order the other APP.
Security Login the website by password
Login the LCD by password
Signaling encryption(RC4)
Media encryption(RC4)
VPN, 802.1X, VLAN QoS(802.1pq), *LLDP
TLS, MD5,AES, ROOT/USER Management
Management Upgrade: HTTP/TFTP/FTP Auto-provision/TR069
Configurations: Phone/Http/Auto provision/TR069
Debug: Telnet/Phone/Web
Keyboard Setting
Power Supply Power adapter:AC100~240V input and DC 5V/1A output
PoE(IEEE 802.af),USB
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Specification Storage Temperature: 0
℃ -60 ℃
Operating Humidity: 10%-90%
Size 254mm*205mm*87mm
Certificate CE 、 FCC 、 RoHS 、 Avaya 、 Broadsoft 、 Alcatel 、 Yeastar 、 Digium 、 Metaswitch
etc.
Note: “*” Sign means function has not been published yet.
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2.Connecting Your Phone
Your system administrator will likely connect your new SayHi CC800 IP Phone to the corporate
IP telephony network. If that is not the case, refer to the graphic and table below to connect your
phone.
1) Open the box CC800 IP Phone; carefully check the packing list, Packing List as follows:
Item Counts
IP Phone 1
Power adapter 1
RJ45 cable 1
Quick Installation 1
Product certification 1
2) As shown in figure 2.1 and figure 2.2 interface ； When the power up , IP Phone will
automatically start if IP Phone with POE function. Connect your computer to PC interface of the
phone with cable. RJ45 cable into the LAN interface
3) The phone must work together with power adapter without POE support.
* More detailed description please refers to the 3.Phone overview-Understanding phone
buttons and hardware.
Figure 2.1 Interfaces of SayHi CC800
Figure 2.2 Left side of CC800
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Figure 2.3 Right side of CC800
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3.Phone overview
Understanding Buttons and Hardware
From figure 3.1 to figure 3.2, you can understand buttons and hardware about SayHi CC800
Figure 3.1 Buttons and Hardware of SayHi CC800
Num Buttons & HD Description
1 LCD 128*64 Pixel LCD.
2 Soft key Operating function with what is the LCD show.
3 Line keys Select the phone line
（ Call or Answer) ；
Different colors for different status:
1) Red, flashing: There is an incoming call.
2) Red, steady: Pick up and enter normal call.
4 Auto-ANS Turn on or Shut down the auto answer service.
5 Hold Hold button: Put a call on hold
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6 RD/MUTE RD: Redial a call.
Mute button: Toggles the Mute feature on or off.
Red means the feature is enabled.
7 Headset Headset button: Toggles the headset on or off.
Red means the feature is enabled.
8
VOL ± : Controls the volume and other settings
VOL: Change the voice model with
9 0-9, *, # Basic Call Handling: press “#” send out a call(default)
Navigation buttons :
“Up”: -2 ; “Down”-8; “Left”-4; “Right”-6;
Understanding Phone Screen Features
This is what your main phone screen might look like:
Figure 3.3 LCD of SayHi CC800/CC800
Num Screen Functions
1 Time and Date Show current time and date.
2 Auto-answer Enabled Auto-answer, displays “AA”
3 Missed calls Show the number of missed calls.
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