EtherWAN EX19082 User manual

User’s Guide
EX19082, EX19164, and EX19244
Smart Managed Switches
FastFind Links
Introduction
Unpacking and Installation
Preparing to Configure the Switch
Configuring the Switch

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Dissemination or reproduction of this document, or its contents, is not authorized except where expressly
permitted. Violators are liable for damages. All rights reserved, for the purposes of patent application or
trademark registration.
Disclaimer of Liability
The information contained in this document is subject to change without notice. EtherWAN is not liable for any
errors or omissions contained herein or for resulting damage in connection with the information provided in this
manual.
Registered Trademarks
The following words and phrases are registered Trademarks of EtherWAN Systems Inc.
EtherOS™
Ethernet to the World™
All other trademarks are property of their respective owners.
Warranty
For details on the EtherWAN warranty replacement policy, please visit our web site at:
www.etherwan.com/us
Products Supported by this Manual:
EX19082, EX19164, and EX19244

iii
Preface
Audience
This guide is designed for the person who installs, configures, deploys, and maintains the Ethernet
network. This document assumes the reader has moderate hardware, computer, and Internet skills.
Document Revision Level
This section provides a history of the revision changes to this document.
Revision Document Version Date Description
A Version 1 04/05/2021 Initial release
Changes in this Revision
Initial Release

iv
Document Conventions
This guide uses the following conventions to draw your attention to certain information.
Safety and Warnings
This guide uses the following symbols to draw your attention to certain information.
Symbol Meaning Description
Note Notes emphasize or supplement important points of the main text.
Tip Tips provide helpful information, guidelines, or suggestions for performing tasks more
effectively.
References to Switch Models
This guide covers the EX19082, EX19164, and EX19244 Smart Managed Switches from EtherWAN
Systems, Inc. When information in this guide applies to all models, the models are referred to
collectively as “the switch.” If information applies to specific models only, those models are identified
by model name (EX19082, EX19164, or EX19244).

v
Contents
Preface ..................................................................................................................... iii
Changes in this Revision ........................................................................................... iii
Document Conventions ............................................................................................ iv
Safety and Warnings .......................................................................................... iv
References to Switch Models ............................................................................. iv
Contents ................................................................................................................... v
1 Introduction ........................................................................................................... 7
Key Features ............................................................................................................. 9
Model EX19082 Features .................................................................................... 9
Model EX19164 Features .................................................................................... 9
Model EX19244 Features .................................................................................... 9
Common Features ............................................................................................... 9
Quick Start Guide .................................................................................................... 10
2 Unpacking and Installation ................................................................................ 12
Unpacking the Hardware ......................................................................................... 13
System Requirements ............................................................................................. 13
Hardware Features .................................................................................................. 14
Front Panel ........................................................................................................ 14
Rear Panel ........................................................................................................ 17
Side and Bottom Panels .................................................................................... 17
Installing the Switch ................................................................................................. 18
Preparing the Site .............................................................................................. 19
Installing the Switch ........................................................................................... 19
Connecting to the 10/100/1000 Mbps RJ-45 Ports ............................................. 22
Connecting to the SFP Ports ............................................................................. 23
Checking the Installation .................................................................................... 23
Applying AC Power ............................................................................................ 24

vi
Where to Go from Here ........................................................................................... 24
3 Preparing to Configure the Switch .................................................................... 25
Connecting the PC .................................................................................................. 26
Configuring TCP/IP Settings for Windows 10 .......................................................... 26
Disabling Firewall and Security Software ................................................................. 28
4 Configuring the Switch ....................................................................................... 29
Logging in to the Web Management Interface ......................................................... 30
Idle Time Security .................................................................................................... 32
Understanding the Web Management Interface....................................................... 32
Web Management Interface Menus ......................................................................... 33
Configuration Menu ........................................................................................... 34
Monitoring Menu ................................................................................................ 54
Maintenance Menu ............................................................................................ 61
5 Troubleshooting.................................................................................................. 67
Troubleshooting Chart ............................................................................................. 68
Additional Troubleshooting Suggestions .................................................................. 69
Network Adapter Cards ..................................................................................... 69
Configuration ..................................................................................................... 69
Switch Integrity .................................................................................................. 69
Auto-Negotiation ................................................................................................ 69
Appendix A - Specifications ................................................................................. 70
Technology .............................................................................................................. 70
Power ...................................................................................................................... 71
Mechanical .............................................................................................................. 71
Interface .................................................................................................................. 72
Environment ............................................................................................................ 72
Regulatory Approvals .............................................................................................. 72

7
1 Introduction
Topics: Congratulations on your purchase of the Smart Managed
EX19082, EX19164, or EX19244 Switch from EtherWAN
Systems, Inc. Your switch is a state-of-the-art IEEE-compliant
network solution designed for users who require
high-performance along with the power of management to
eliminate bottlenecks and increase productivity.
Your switch is also a Power Sourcing Equipment (PSE) device. All
10/100/1000 Mbps ports support Power over Ethernet (PoE),
which detects and supplies power with IEEE 802.3af/at-compliant
powered devices automatically. The switch also provides
Gigabit-speed connections to servers and other Gigabit Ethernet
switches. To simplify installation, the switch is shipped ready for
use.

 Key Features (page 9)
 Quick Start Guide (page
10)

8
Figure 1-1. EX19082 Series Switch
Figure 1-2. EX19164 Series Switch
Figure 1-3. EX19244 Series Switch

9
Key Features
This section summarizes the key features of the switches.
Model EX19082 Features
 8 10/100/1000TX ports supporting (IEEE 802.3af/at) Power over Ethernet (PoE) Power Sourcing
Equipment (PSE), with a total PoE power budget of 250 W Max.
Model EX19164 Features
 16 10/100/1000TX ports supporting (IEEE 802.3af/at) Power over Ethernet (PoE) Power Sourcing
Equipment (PSE), with a total PoE power budget of 250 W Max.
Model EX19244 Features
 24 10/100/1000TX ports supporting (IEEE 802.3af/at) PoE PSE, with a total PoE power budget of
460 W Max.
Common Features
 Full/half-duplex, auto-negotiation, and auto-MDI/MDIX
 Web-based management interface
 100 – 240 VAC, 50 – 60 Hz internal universal power supply
 0°C to 50°C (32°F to 122°F) operating temperature range

10
Quick Start Guide
The following procedure enables advanced users to get their switch up and running in the shortest
possible time. For detailed installation instructions, refer to the sections in the right column below.
Step Description For Reference, See…
1. Find a Location for the Switch
Set the switch on a flat surface or mount it in a standard rack (1 rack unit high).
“Preparing the Site” (page 19)
2. Connect to the 10/100/1000 Mbps Switch Ports
 Connect one end of a Category 5e or better Ethernet cable to the Ethernet port of a computer,
printer, network storage, IP camera, or other network/PoE device.
 Connect the other end to a 10/100/1000 Mbps RJ-45 port on the switch:
 Model EX19082: use ports 1 through 8. Port 9 can be used as a data port.
 Model EX19164: use ports 1 through 16.
 Model EX19244: use ports 1 through 24.
 Repeat this step for each additional device you want to connect to the ports.
“Gigabit RJ-45 Ports" (page 15)
and
“Connecting to the 10/100/1000 Mbps
RJ-45 Ports” (page 22)
3. Connect to the SFP Ports
Connect to the SFP ports. For EX19164 and EX19244, the last 4 RJ-45 ports are shared with the
SFP ports. If a shared RJ-45 or SFP port is being used, the other port cannot be used at the same
time.
“Gigabit SFP Ports” (page 15)
SFP Ports:
 Remove any protector plugs from the SFP transceivers on the front of the switch.
 Position and insert a SFP transceiver into one of the SFP ports until it is firmly seated, and then
close the latching bale.
 Model EX19082: use port 10FX.
 Model EX19164: use ports 13 FX through 16 FX.
 Model EX19244: use ports 21 FX through 24 FX.
 Repeat this step to use another SFP port if necessary.
“Connecting to the SFP Ports” (page
22)
4. Power On
 Connect the female end of the supplied AC power adapter cable to the power receptacle on
the back of the switch.
 Connect the 3-pronged end of the AC power adapter cable to a grounded 3-pronged AC outlet.
 Move the ON/OFF switch on the rear panel of the switch to the ON position.
 Wait for the switch to complete its Power On Self Test.
 Confirm that the LEDs for ports connected to a device are on. If not, replace the Ethernet
cable, and then check the port LED again.
“Applying AC Power” (page 24)

11
Step Description For Reference, See…
5. Configure the Switch
 Configure a PC for subnet 192.168.1.n, where n is a number other than 1 in the range 0 to 255.
 Connect the PC to a RJ-45 port on the switch, launch a browser, and specify the switch’s
default IP address 192.168.1.10.
 At the User Log In page, type admin in the Password field, click Apply and then click OK on
the popup window.
 Enter a new case-sensitive username in the Name field and password in the Password field,
and then click Apply.
 At the System Configuration page, set up DHCP or Static IP address (enter the IP address,
subnet mask, and gateway settings for the network on which you will use the switch). Click
Apply.
 Change any other settings, as necessary.
Chapters 3 and 4

12
2 Unpacking and Installation
Topics: This chapter describes how to unpack and install the EX19082,
EX19164, and EX19244 switches.
 Unpacking the Hardware
(page 13)
 System Requirements
(page 13)
 Hardware Features (page
14)

 Installing the Switch (page
18)
 Where to Go from Here
(page 24)

13
Unpacking the Hardware
Unpack the items and confirm that no items are missing or damaged. Your package should include:
 One EX19082, EX19164, or EX19244 switch
 One AC power cord
 Rack-mounting hardware brackets for EX19164 or EX19244
 Quick Install Guide
If any item is damaged or missing, notify your authorized EtherWAN representative. Keep the carton,
including the original packing material, in case you need to store the product or return it.
System Requirements
To complete your installation, you need the following items:
 Computer with an Ethernet (RJ-45) Interface
Managing the switch requires a personal or notebook computer (PC) with a minimum
10/100BASE-TX Ethernet interface and a physical RJ-45 connection and one of the web browsers
listed below.
 Category 5e+ Ethernet Cables
An Ethernet cable of at least Category 5e rating is required to connect your PC to the switch. The
cable can be configured as "straight-through" or crossover.
 Web Browser Software
Use any of the following web browsers when configuring the switch:
– Edge
– Mozilla Firefox
– Google Chrome

14
Reset
Button
Status LEDs
10/100/1000
Mbps PoE Ports
10/100/1000
RJ-45 Port
100/1000 Mbps
SFP Port
Hardware Features
The following sections describe the hardware features of the EX19082, EX19164, and EX19244
switches.
Front Panel
The figures below show the front panels of the switches.
Figure 2-1. Front Panel of the EX19082 Switch
Figure 2-2. Front Panel of the EX19164 Switch
Figure 2-3. Front Panel of the EX19244 Switch
Reset
Button
Status LEDs
10/100/1000
Mbps PoE Ports
100/1000 Mbps
SFP Ports
Power
LED
Reset
Button
Status LEDs
100/1000 Mbps
SFP Ports
Power
LED
10/100/1000
Mbps PoE Ports

15
Gigabit RJ-45 Ports
The switches have the following gigabit RJ-45 ports:
Switch Model Number of 10/100 Mbps RJ-45 Ports Port Designations
Model EX19082 8 1 through 8 (see
Figure 2-1)
Model EX19164 16 1 through 16 (see
Figure 2-2)
Model EX19244 24 1 through 24 (see
Figure 2-3)
These ports are auto-sensing, auto-MDIX 10/100/1000 Mbps ports. When you insert a cable into an
RJ-45 port, the switch:
 Determines whether the cable is a straight-through or crossover cable.
 Automatically ascertains the maximum speed (10, 100, or 1000 Mbps) and duplex mode (half- or
full-duplex) of the attached device.
After determining this information, the switch configures the RJ-45 port automatically to enable
communications with the attached device, without requiring user intervention.
Gigabit SFP Ports
EX19082, EX19164, and EX19244 switches have SFP (Small Form Factor Pluggable) interfaces.
These ports provide a full-duplex 100 or 1000 Mbps connection and can be used to connect upstream
to other switches or to other devices.
Table 2-1 shows the port designations for the SFP interfaces. For EX19082, port 9 is a RJ-45 port and
port 10 is an SFP port. For EX19164 and EX19244, the last four RJ-45 ports are shared with 4 SFP
ports. If a RJ-45 or SFP port is being used, the other port cannot be used simultaneously.
Table 2-1. SFP Port Designations
Switch Model Port Designations for shared RJ-45 Ports Port Designations for shared SFP Ports
Model EX19082 (see
Figure 2-1)
- -
Model EX19164 (see
Figure 2-2)
13 TX through 16 TX 13 FX through 16 FX
Model EX19244 (see
Figure 2-3)
21 TX through 24 TX 21 FX through 24 FX

16
Note: These ports have also been referred to as mini-GigaBit or (GBIC) ports, but this term has
been made obsolete by SFP.
Reset Button
The EX19082, EX19164, and EX19244 front panels have a reset button to reset the switch to its
factory default settings. This button is recessed to prevent accidental resets of the switch.
To reset the switch to its factory default settings and remove all customized overrides you made to the
default settings:
1. Leave power cord connected to the switch.
2. Using a pin or paper clip, press and hold the reset button for about 5 seconds, then release the reset
button.
3. Wait for the switch to reboot.
Note: You can also reboot the switch using the Reboot Device page in the switch’s Web
management interface (see “Warm Restart” on page Error! Bookmark not defined.).
LEDs
The EX19082, EX19164, and EX19244 front panel LEDs show power, PoE, link/activity, and 1000
Mbps activity status. Table 2-2 summarizes the LEDs on the switches.
Table 2-2. Front Panel LEDs
LED Color Status Description
Power Orange ON Power is supplied to the switch.
PoE
(the port number)
Orange ON Powered Device (PD) is connected.
OFF PD is disconnected.
Link/ACT
(the port number)
Green ON A valid network connection has been established.
OFF Data transmission is not occurring on the port.
Flashing Data is being sent or received on the port.
SFP
(the port number)
Green ON A valid network connection has been established on the port.
OFF Data transmission is not occurring on the port.

17
Flashing Data is being sent or received on the port.
Rear Panel
The EX19082, EX19164, and EX19244 rear panels have a receptacle for connecting the supplied
power cord.
The rear panels also have a fan that allows air to pass through the switch enclosure and exit through
the rear of the chassis. Be sure the fan is not blocked.
Side and Bottom Panels
The EX19082, EX19164, and EX19244 side panels have vents for cooling. Be sure these vents are
not blocked.
The bottom panels have a product label that shows regulatory compliance, product serial number, and
other information.

18
Installing the Switch
Switch installation involves the following steps:
1. Preparing the site. See page 19
2. Installing the switch. See page 19.
3. Connecting to the 10/100/1000 Mbps RJ-45 ports. See page 22.
4. Connecting to the SFP ports. See page 23.
5. Checking the installation. See page 23.
6. Applying AC power. See page 24.

19
Preparing the Site
Before you install your switch, be sure your operating environment meets the operating environment
requirements in Table 2-3.
Table 2-3. Site Requirements
Characteristics Requirements
Mounting
Desktop installations: Provide a flat table or shelf surface.
Rack-mount installations: Use a 19-inch (48.3-centimeter) EIA standard equipment rack that is grounded and physically secure. You
also need the rack-mount guide supplied with your switch.
Access Locate the switch in a position that lets you access the front panel RJ-45 ports, view the front panel LEDs,
and access the rear-panel power connector.
Power source Provide a power source within 6 feet (1.8 meters) of the installation location. Power specifications for the
switch are shown in Appendix A. Be sure the AC outlet is not controlled by a wall switch, which can
accidentally turn off power to the outlet and the switch.
Environmental
Temperature: Install the switch in a dry area, with ambient temperature between 0 and 40ºC (32 and 104ºF). Keep the
switch away from heat sources such as direct sunlight, warm air exhausts, hot-air vents, and heaters.
Operating humidity: The installation location should have a maximum relative humidity of 90%, non-condensing.
Ventilation: Do not restrict airflow by covering or obstructing the vents on the rear and side panels of the switch. Keep at
least 2 inches (5.08 centimeters) free on all sides for cooling.
Be sure there is adequate airflow in the room or wiring closet where you intend to install the switch.
Operating conditions: Keep the switch at least 6 ft (1.83 m) away from nearest source of electromagnetic noise, such as a
photocopy machine.
Stacking If you intend to stack two or more switches, be sure:
 The mounting surface can safely support the stack.
 There is adequate space around the stack for ventilation and cooling.
Installing the Switch
You can install your switch on a flat surface or in a standard EIA 19-inch rack that can be placed in a
wiring closet with other equipment.
 If installing the switch on a desktop or shelf, allow sufficient ventilation space between the device
and the objects around it.
 If installing the switch in a rack, attach the supplied rack-mounting brackets to the switch's front
panel (one on each side), and secure them with the screws provided with the equipment rack. For
more information, refer to the documentation that came with the equipment rack.

20
Figure 2-4. EX19082 Switch Dimensions