Fanvil X210 User manual

Software Version: 1.8.0
Release Date：2018/11/15
User Manual
X210 & X210i
X210
X210i

I
Directory
Directory................................................................................................................................................................. I
1Picture............................................................................................................................................................... VI
2Table................................................................................................................................................................... X
3FCC Statement................................................................................................................................................... 1
4Safety Instruction............................................................................................................................................... 2
5Overview..............................................................................................................................................................3
5.1 Overview................................................................................................................................................. 3
5.2 Packing Contents.....................................................................................................................................4
5.2.1 Packing Contents...........................................................................................................................4
6Install Guide........................................................................................................................................................5
6.1 Use PoE or external Power Adapter....................................................................................................... 5
6.2 Desktop Installation................................................................................................................................ 6
6.2.1 Desktop Installation.......................................................................................................................6
7Appendix Table.................................................................................................................................................. 8
7.1 Appendix I - Icon.................................................................................................................................... 8
7.2 Appendix II –Keyboard character query table...................................................................................11
7.3 Appendix III –LED Definition..............................................................................................................13
8Introduction to the User.................................................................................................................................. 14
8.1 Instruction of Keypad............................................................................................................................14
8.1.1 Instruction of Keypad..................................................................................................................14
8.2 Using Handset / Hands-free Speaker / Headphone...............................................................................16
8.3 Idle Screen.............................................................................................................................................17
8.4 Phone Status.......................................................................................................................................... 18
8.5 Web Management................................................................................................................................. 19
8.6 Network Configurations........................................................................................................................20
8.7 SIP Configurations................................................................................................................................ 21
9Basic Function.................................................................................................................................................. 24
9.1 Making Phone Calls.............................................................................................................................. 24
9.2 Answering Calls....................................................................................................................................26
9.2.1 Talking.........................................................................................................................................27
9.2.2 Make / Receive Second Call....................................................................................................... 27
9.3 End of the Call...................................................................................................................................... 29
9.4 Redial.................................................................................................................................................... 29

II
9.5 Dial-up Query........................................................................................................................................30
9.6 Auto-Answering....................................................................................................................................30
9.7 Callback.................................................................................................................................................32
9.8 Mute...................................................................................................................................................... 33
9.8.1 Mute the Call............................................................................................................................... 33
9.8.2 Ringing Mute...............................................................................................................................34
9.9 Call Hold/Resume................................................................................................................................. 35
9.10 DND.................................................................................................................................................... 35
9.11 Call Forward........................................................................................................................................38
9.12 Call Transfer........................................................................................................................................40
9.12.1 Blind transfer........................................................................................................................... 40
9.12.2 Semi-Attended transfer......................................................................................................... 41
9.12.3 Attended transfer....................................................................................................................41
9.13 Call Waiting........................................................................................................................................ 42
9.14 Conference.......................................................................................................................................... 43
9.14.1 Local Conference...................................................................................................................... 43
9.14.2 Network Conference................................................................................................................. 45
9.15 Call Park..............................................................................................................................................45
9.16 Pick Up................................................................................................................................................47
9.17 Anonymous Call..................................................................................................................................48
9.17.1 Anonymous Call....................................................................................................................... 48
9.17.2 Ban Anonymous Call................................................................................................................49
9.18 Hotline.................................................................................................................................................50
9.19 Emergency Call...................................................................................................................................51
10 Advance Function.......................................................................................................................................... 53
10.1 BLF (Busy Lamp Field)......................................................................................................................53
10.1.1 Configure the BLF Functionality..............................................................................................53
10.1.2 Use the BLF Function...............................................................................................................54
10.2 BLF List.............................................................................................................................................. 55
10.3 Record................................................................................................................................................. 56
10.3.1 Local Record（USB flash disk）.............................................................................................57
10.3.2 Server Record............................................................................................................................58
10.3.3 SIP INFO Record...................................................................................................................... 58
10.4 Agent................................................................................................................................................... 59
10.5 Intercom.............................................................................................................................................. 61
10.6 MCAST............................................................................................................................................... 62
10.7 SCA（Shared Call Appearance）......................................................................................................63
10.8 Message...............................................................................................................................................66

III
10.8.1 SMS...........................................................................................................................................66
10.8.2 MWI（Message Waiting Indicator）...................................................................................... 67
10.9 SIP Hotspot......................................................................................................................................... 68
11 Phone Settings................................................................................................................................................ 72
11.1 Basic Settings...................................................................................................................................... 72
11.1.1 Language................................................................................................................................... 72
11.1.2 Time & Date..............................................................................................................................73
11.1.3 Screen........................................................................................................................................ 74
11.1.4 Ring........................................................................................................................................... 76
11.1.5 Voice Volume........................................................................................................................... 76
11.1.6 Greeting Words......................................................................................................................... 77
11.1.7 Reboot....................................................................................................................................... 77
11.2 Phone book..........................................................................................................................................77
11.2.1 Local contact............................................................................................................................. 77
11.2.2 Black list....................................................................................................................................81
11.2.3 Cloud Phone Book.................................................................................................................... 82
11.3 Call Log...............................................................................................................................................83
11.4 Function Key.......................................................................................................................................85
11.5 Wi-Fi................................................................................................................................................... 87
11.6 Headset................................................................................................................................................87
11.6.1 Wired Headset...........................................................................................................................87
11.6.2 Bluetooth Headset..................................................................................................................... 88
11.6.3 EHS Headset............................................................................................................................. 89
11.7 Advanced.............................................................................................................................................90
11.7.1 Line Configurations.................................................................................................................. 90
11.7.2 Network Settings.......................................................................................................................91
11.7.3 Set The Secret Key....................................................................................................................95
11.7.4 Maintenance.............................................................................................................................. 97
11.7.5 Firmware Upgrade.................................................................................................................. 101
11.7.6 Factory Reset...........................................................................................................................103
12 Web Configurations.....................................................................................................................................104
12.1 Web Page Authentication................................................................................................................. 104
12.2 System >> Information..................................................................................................................... 104
12.3 System >> Account...........................................................................................................................104
12.4 System >> Configurations................................................................................................................ 104
12.5 System >> Upgrade...........................................................................................................................105
12.6 System >> Auto Provision................................................................................................................105
12.7 System >> Tools............................................................................................................................... 105

IV
12.8 System >> Reboot Phone..................................................................................................................105
13 Network >> Basic.........................................................................................................................................106
13.1 Network >> Service Port.................................................................................................................. 106
13.2 Network >> VPN.............................................................................................................................. 107
13.3 Network >> Advanced......................................................................................................................107
13.4 Line >> SIP....................................................................................................................................... 107
13.5 Line >> SIP Hotspot......................................................................................................................... 112
13.6 Line >> Dial Plan..............................................................................................................................113
13.7 Line >> Action Plan..........................................................................................................................116
13.8 Line >> Basic Settings...................................................................................................................... 116
13.9 Line >> RTCP-XR............................................................................................................................117
13.10 Phone settings >> Features............................................................................................................. 117
13.11 Phone settings >> Media Settings...................................................................................................121
13.12 Phone settings >> MCAST............................................................................................................. 122
13.13 Phone settings >> Action................................................................................................................123
13.14 Phone settings >> Time/Date..........................................................................................................123
13.15 Phone settings >> Tone...................................................................................................................124
13.16 Phone settings >> Advanced...........................................................................................................124
13.17 Phonebook >> Contact....................................................................................................................125
13.18 Phonebook >> Cloud phonebook................................................................................................... 125
13.19 Phonebook >> Call List.................................................................................................................. 127
13.20 Phonebook >> Web Dial.................................................................................................................128
13.21 Phonebook >> Advanced................................................................................................................128
13.22 Call Logs......................................................................................................................................... 128
13.23 Function Key >> Function Key...................................................................................................... 128
13.24 Function Key >> Side Key............................................................................................................. 129
13.25 Function Key >> Softkey................................................................................................................129
13.26 Function Key >> Advanced............................................................................................................131
13.27 Application >> Manage Recording................................................................................................ 131
13.28 Security >> Web Filter....................................................................................................................131
13.29 Security >> Trust Certificates.........................................................................................................132
13.30 Security >> Device Certificates......................................................................................................133
13.31 Security >> Firewall....................................................................................................................... 133
13.32 Device Log >> Device Log............................................................................................................ 135
14 Trouble Shooting..........................................................................................................................................136
14.1 Get Device System Information........................................................................................................136
14.2 Reboot Device...................................................................................................................................136
14.3 Reset Device to Factory Default.......................................................................................................136

V
14.4 Screenshot......................................................................................................................................... 136
14.5 Network Packets Capture..................................................................................................................137
14.6 Get Log Information......................................................................................................................... 137
14.7 Common Trouble Cases....................................................................................................................138

VI
1 Picture
Picture 1 - Device installation.............................................................................................................. 6
Picture 2 - Gooseneck MIC installation...............................................................................................6
Picture 3 - Connecting to the Device................................................................................................... 7
Picture 4 - Instruction of Keypad....................................................................................................... 14
Picture 5 - Screen layout/default home screen...................................................................................17
Picture 6 - Scroll icon.........................................................................................................................18
Picture 7 - The Phone status...............................................................................................................19
Picture 8 - WEB phone status............................................................................................................ 19
Picture 9 - Landing page.................................................................................................................... 20
Picture 10 - Phone line SIP address and account information...........................................................22
Picture 11 - Phone display name and port..........................................................................................22
Picture 12 - Web SIP registration....................................................................................................... 23
Picture 13 - Default line..................................................................................................................... 24
Picture 14 - Enable voice channel dialing..........................................................................................25
Picture 15 - Open the voice channel and dial the number................................................................. 25
Picture 16 - Call number.................................................................................................................... 26
Picture 17 - Answering calls...............................................................................................................26
Picture 18 - Talking interface............................................................................................................. 27
Picture 19 - The second call interface................................................................................................ 28
Picture 20 - Two way calling..............................................................................................................28
Picture 21 - Redial set........................................................................................................................ 30
Picture 22 - Line 1 enables auto-answering.......................................................................................31
Picture 23 - The line has enabled auto-answering............................................................................. 31
Picture 24 - Web page to start auto-answering...................................................................................32
Picture 25 - Set the callback key on the phone.................................................................................. 32
Picture 26 - Set the callback key on the web page.............................................................................33
Picture 27 - Mute the call................................................................................................................... 34
Picture 28 - Ringing mute.................................................................................................................. 34
Picture 29 - Call hold interface.......................................................................................................... 35
Picture 30 - Enable DND................................................................................................................... 35
Picture 31 - DND setting interface.....................................................................................................36
Picture 32 - DND timer...................................................................................................................... 36
Picture 33 - DND Settings..................................................................................................................37
Picture 34 - Line DND....................................................................................................................... 37
Picture 35 - Select the line to set up call forwarding......................................................................... 38
Picture 36 - Select call forward type..................................................................................................39

VII
Picture 37 - Enable call forwarding and configure the call forwarding number............................... 39
Picture 38 - Set call forward...............................................................................................................40
Picture 39 - Transfer interface............................................................................................................41
Picture 40 - Semi-Attended transfer...................................................................................................41
Picture 41 - Attended transfer.............................................................................................................42
Picture 42 - Call waiting setting.........................................................................................................42
Picture 43 - Web call waiting setting................................................................................................. 43
Picture 44 - Web call waiting tone setting......................................................................................... 43
Picture 45 - Local conference setting.................................................................................................44
Picture 46 - Local conference（1）.................................................................................................. 44
Picture 47 - Local conference（2）.................................................................................................. 44
Picture 48 - Network conference........................................................................................................45
Picture 49 - Phone set call park..........................................................................................................46
Picture 50 - WEB set call park........................................................................................................... 46
Picture 51 - Phone pick up setting......................................................................................................47
Picture 52 - WEB pick up setting.......................................................................................................48
Picture 53 - Enable anonymous call...................................................................................................48
Picture 54 - Enable Anonymous web page call................................................................................. 49
Picture 55 - Anonymous call log........................................................................................................49
Picture 56 - Anonymous calls are not allowed on the phone.............................................................50
Picture 57 - Page Settings blocking anonymous call.........................................................................50
Picture 58 - Phone hotline setting interface....................................................................................... 51
Picture 59 - Hotline set up on webpage............................................................................................. 51
Picture 60 - Set up an emergency call number...................................................................................52
Picture 61 - Dial the emergency number............................................................................................52
Picture 62 - Web page configuration BLF function key.................................................................... 53
Picture 63 - Phone configuration BLF function key..........................................................................54
Picture 64 - Configure the BLF List functionality.............................................................................56
Picture 65 - BLF List number display ..............................................................................................56
Picture 66 - WEB local recording...................................................................................................... 57
Picture 67 - Web server recording......................................................................................................58
Picture 68 - Web SIP info recording...................................................................................................59
Picture 69 - Configure the agent account in normal mode................................................................ 59
Picture 70 - Configure the proxy account-hotel Guest mode............................................................ 60
Picture 71 - Agent logon page............................................................................................................61
Picture 72 - Web Intercom configure................................................................................................. 61
Picture 73 - Multicast Settings Page.................................................................................................. 62
Picture 74 - Register BroadSoft account............................................................................................63

VIII
Picture 75 - Set BroadSoft server.......................................................................................................64
Picture 76 - Enable SCA.................................................................................................................... 64
Picture 77 - Set Private Hold Function Key.......................................................................................65
Picture 78 - SMS icon........................................................................................................................ 66
Picture 79 - New Voice Message Notification................................................................................... 67
Picture 80 - Voice message interface..................................................................................................68
Picture 81 - Configure voicemail number..........................................................................................68
Picture 82 - Register SIP account.......................................................................................................69
Picture 83 - SIP hotspot server configuration.................................................................................... 70
Picture 84 - SIP hotspot client configuration..................................................................................... 70
Picture 85 - Phone language setting...................................................................................................72
Picture 86 - Language setting on Web page.......................................................................................72
Picture 87 - Set time & date on phone............................................................................................... 73
Picture 88 - Set time & date on webpage...........................................................................................73
Picture 89 - Set screen parameters on phone..................................................................................... 75
Picture 90 - Page screen Settings....................................................................................................... 75
Picture 91 - Phone screen saver......................................................................................................... 76
Picture 92 - Phone book screen..........................................................................................................78
Picture 93 - Local Phone book ......................................................................................................... 78
Picture 94 - Add New Contact........................................................................................................... 79
Picture 95 - Group List.......................................................................................................................80
Picture 96 - Browsing Contacts in a Group....................................................................................... 80
Picture 97 - Add Contacts in a Group................................................................................................ 81
Picture 98 - Add Blacklist.................................................................................................................. 81
Picture 99 - Web Blacklist..................................................................................................................82
Picture 100 - Cloud phone book list...................................................................................................82
Picture 101 - Downloading Cloud Phone book................................................................................. 83
Picture 102 - Browsing Contacts in Cloud Phone book.................................................................... 83
Picture 103 - CallLog......................................................................................................................... 84
Picture 104 - Filter call record types..................................................................................................84
Picture 105 - DSS LCD key Page Configuration Screen...................................................................85
Picture 106 - DSS LCD Screen Configuration.................................................................................. 86
Picture 107 - DSS settings..................................................................................................................86
Picture 108 - WIFI settings................................................................................................................ 87
Picture 109 - Headset function settings..............................................................................................88
Picture 110 - Bluetooth Settings Screen.............................................................................................88
Picture 111 - EHS Headset setting..................................................................................................... 89
Picture 112 - SIP address and account information........................................................................... 90

IX
Picture 113 - Configure Advanced Line Options...............................................................................90
Picture 114 - Network mode Settings................................................................................................ 91
Picture 115 - DHCP network mode....................................................................................................91
Picture 116 - PPPoE network mode................................................................................................... 92
Picture 117 - Static IP network mode.................................................................................................92
Picture 118 - IPv6 Static IP network mode........................................................................................ 93
Picture 119 - The phone configures the web server type...................................................................95
Picture 120 - Set the Menu password.................................................................................................96
Picture 121 - Keypad lock password..................................................................................................96
Picture 122 - Set the keypad lock password .................................................................................... 96
Picture 123 - Phone keypad lock password input interface...............................................................97
Picture 124 - Web keyboard lock password Settings.........................................................................97
Picture 125 - Page auto provision Settings........................................................................................ 98
Picture 126 - Phone auto provision settings.......................................................................................98
Picture 127 - Web page firmware upgrade.......................................................................................101
Picture 127 - Firmware upgrade information display......................................................................101
Picture 129 - Firmware upgrade.......................................................................................................103
Picture 130 - Service Port Settings...................................................................................................106
Picture 131 - Dial plan settings........................................................................................................ 113
Picture 132 - Custom setting of dial - up rules................................................................................ 114
Picture 133 - Dial rules table (1)...................................................................................................... 115
Picture 134 - Dial rules table (2)...................................................................................................... 115
Picture 135 - Tone settings on the web............................................................................................ 124
Picture 136 - Web cloud phone book Settings................................................................................. 127
Picture 137 - IP Camera List............................................................................................................ 131
Picture 138 - Web Filter settings...................................................................................................... 131
Picture 139 - Web Filter Table..........................................................................................................132
Picture 140 - Certificate of settings..................................................................................................132
Picture 141 - Device certificate setting............................................................................................ 133
Picture 142 - Network firewall Settings...........................................................................................133
Picture 143 - Firewall Input rule table............................................................................................. 135
Picture 144 - Delete firewall rules................................................................................................... 135
Picture 145 - Screenshot...................................................................................................................137
Picture 146 - Web capture................................................................................................................ 137

X
2 Table
Table 1 - Keypad Icons.........................................................................................................................8
Table 2 - Status Prompt and Notification Icons................................................................................... 8
Table 3 - DSSkey Icons........................................................................................................................ 9
Table 4 - Look-up Table of Characters...............................................................................................11
Table 5 - DSS KEY LED State.......................................................................................................... 13
Table 6 - Instruction of Keypad..........................................................................................................14
Table 7 - Talking mode.......................................................................................................................27
Table 8 - BLF Function key subtype parameter list...........................................................................54
Table 9 - Agency mode.......................................................................................................................60
Table 10 - Intercom configure............................................................................................................61
Table 11 - MCAST Parameters on Web............................................................................................. 62
Table 12 - LED Status of SCA........................................................................................................... 65
Table 13 - SIP hotspot Parameters..................................................................................................... 69
Table 14 - Time Settings Parameters..................................................................................................74
Table 15 - QoS & VLAN................................................................................................................... 93
Table 16 - Auto Provision...................................................................................................................99
Table 17 - Firmware upgrade........................................................................................................... 101
Table 18 - Service port..................................................................................................................... 106
Table 19 - Line configuration on the web page............................................................................... 107
Table 20 - Phone 7 dialing methods................................................................................................. 113
Table 21 - Dial - up rule configuration table....................................................................................114
Table 22 - IP camera.........................................................................................................................116
Table 23 - Set the line global configuration on the web page..........................................................116
Table 24 - VQ RTCP-XR Settings................................................................................................... 117
Table 25 - General function Settings ............................................................................................117
Table 26 - Voice settings...................................................................................................................121
Table 27 - Multicast parameters.......................................................................................................122
Table 28 - Time&Date settings.........................................................................................................123
Table 29 - Function Key configuration............................................................................................ 129
Table 30 - Softkey configuration......................................................................................................129
Table 31 - Network Firewall............................................................................................................ 134
Table 32 - Trouble Cases..................................................................................................................138

1
3 FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
—Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment must be installed and operated in accordance with provided
instructions and the antenna(s) used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Caution!
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.

2
4 Safety Instruction
Please read the following safety notices before installing or using this unit. They are crucial for the
safe and reliable operation of the device.
Please use the external power supply that is included in the package. Other power supply may
cause damage to the phone and affect the behavior or induce noise.
Before using the external power supply in the package, please check the home power voltage.
Inaccurate power voltage may cause fire and damage.
Please do not damage the power cord. If power cord or plug is impaired, do not use it because it
may cause fire or electric shock.
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
This phone is design for indoor use. Do not install the device in places where there is direct
sunlight. Also do not put the device on carpets or cushions. It may cause fire or breakdown.
Avoid exposure the phone to high temperature or below 0℃or high humidity.
Avoid wetting the unit with any liquid.
Do not attempt to open it. Non-expert handling of the device could damage it. Consult your
authorized dealer for help, or else it may cause fire, electric shock and breakdown.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a
soft cloth that has been slightly dampened in a mild soap and water solution.
When lightning, do not touch power plug, it may cause an electric shock.
Do not install this phone in an ill-ventilated place. You are in a situation that could cause bodily
injury. Before you work on any equipment, be aware of the hazards involved with electrical
circuitry and be familiar with standard practices for preventing accidents.

3
5 Overview
5.1 Overview
The new Fanvil X210 and X210i IP Phone is a high-end enterprise desktop phone which comes with
an intelligent DSS Key-mapping LCD to increase enterprise users’ productivity at a cost-effective
price.
The new DSS key design with 3 dynamic intelligent color displays can replace the traditional
expansion board function. The main screen of the device smart display can dynamically display 10
Side DSS keys that can be customized by the user, and the two secondary screens can dynamically
display 3 pages. Each page can display the setting contents of 32 DSS keys, and a total of 106 DSS
key mappings that can be customized by the user. Every DSS key has a LED indication in green,
red color to reflect the key state. Page turning shortcut allows users to quickly switch to the specified
page. X210 and X210i is the most economic choice for SMB office and enterprise supervisors.
Evolved from Fanvil’s X6 enterprise IP phones, X210 pushes its high-end cost-effective enterprise
IP phone to another level. X210 inherits all enterprise features from Fanvil’s X-Series enterprise
phones, such as HD voice in handset, headset, and full-duplex speakerphone modes, PoE,
Fast/Gigabit Ethernet, QoS, secure transmission, auto-provisioning, and more.
X210i is a visualization paging console phone for industry customer. It is equipped with a gooseneck
microphone and supports HD hands-free calling. With intelligent programmable DSS buttons, you
can set up a one-click call function to improve communication efficiency. It is compatible with the
standard SIP protocol and can be used as a monitoring center or host for office manager with
functions such as make calls for external & internal phones, two-way intercom, monitoring, and
broadcasting. The X210i improves the management efficiency and emergency response
capabilities.
X210 and X210i is a great office productivity appliance for enterprise users. The old DSS key label is
inconvenient and not environmental friendly. X210’s intelligent DSS Key-mapping LCD provides
users the flexibility to change DSS key definition and display through easy configuration. Meanwhile,
with its intelligent design of the DSS key/LCD, it can be multiplied as expansion modules to save
space and cost. X210 and X210i will provide the best user experience to advance enterprise users.”
In order to help some users who are interested to read every detail of the product, this user manual
is provided as a user’s reference guide. Still, the document might not be up to date with the newly
release software, so please kindly download updated user manual from Fanvil website, or contact
with Fanvil support if you have any question using X210 and X210i.

4
5.2 Packing Contents
5.2.1 Packing Contents
Phone Handset
Receiver cable Stand Network cable
Power adapter (Optional) Gooseneck Microphone (X210i only)

5
6 Install Guide
6.1 Use PoE or external Power Adapter
X210 and X210i, called as ‘the device’ hereafter, supports two power supply modes, power supply
from external power adapter or over Ethernet (PoE) complied switch.
X210 and X210i PoE power supply maximum power support to Class 3 (6.49-12.95W).
PoE power supply saves the space and cost of providing the device additional power outlet. With a
PoE switch, the device can be powered through a single Ethernet cable which is also used for data
transmission. By attaching UPS system to PoE switch, the device can keep working at power outage
just like traditional PSTN telephone which is powered by the telephone line.
For users who do not have PoE equipment, the traditional power adaptor should be used. If the
device is connected to a PoE switch and power adapter at the same time, the power adapter will be
used in priority and will switch to PoE power supply once it fails.
Please use the power adapter supplied by Fanvil and the PoE switch met the specifications to
ensure the device work properly.

6
6.2 Desktop Installation
6.2.1 Desktop Installation
The device supports desktop use. If the phone is placed on the desktop, please follow the
instructions in the picture below to install the phone.
Picture 1 - Device installation
After aligning the gooseneck microphone with the port, load it and tighten the nut.
Picture 2 - Gooseneck MIC installation

7
Please connect power adapter, network, PC, handset, and headphone to the corresponding ports as
described in below picture.
①USB port: connect USB device (U disk, WIFI adapter)
②Power port: connect the power adapter.
③Network port: connecting local area network or internet.
④PC port: the network port connect to the computer.
⑤Headset port: connect headset.
⑥Handset port: connect IP Phone handset.
Picture 3 - Connecting to the Device

8
7 Appendix Table
7.1 Appendix I - Icon
Table 1 - Keypad Icons
Transfer
Hold
Volume up
Volume down
Mute Microphone (During Call)
Return
Contact
MWI
Handset
Redial
Hands-free (HF) speaker
Table 2 - Status Prompt and Notification Icons
Call out
Call in
Call Hold
Network Disconnected
Open VLAN
Open VPN
Keypad Locked
Missed calls
SMS
New voice message waiting

9
Do-Not-Disturb activated on Phone
Do-Not-Disturb inactivated on Phone
Call forward activated
Auto-answering activated
Hands-free (HF) Mode
Headphone (HP) Mode
Handset (HS) Mode
Mute Microphone
The Voice quality of calling
The Voice encryption of calling
Connecting WIFI
Open Bluetooth
Open SIP Hotline
Table 3 - DSSkey Icons
Function Icon
Sidekey Icon
Translate
Instruction
BLF/NEW CALL
The new call
BLF/BXFER
Blind transfer
BLF/AXFER
Attend transfer