FingerTec TA500 User manual

www.fingertec.comwww.fingertec.com
TA500
Biometrics Time Attendance System
User Guide

Copyright Notice
All rights reserved. No part of this book may be
reproduced or transmitted in any form or by
any means, electronic or mechanical, includ-
ing photocopying, recording, or by any infor-
mation storage and retrieval system, without
written permission from Timetec Computing
Sdn Bhd. Every precaution has been made to
supply complete and accurate information.
Information in this document is subject to
change withoutprior notice.
Disclaimer
No person should rely on the contents of this
publication without first obtaining advice from
a qualified professional person. The company
expressly disclaims all and any liability and
responsibility to any terminal or user of this
book, in respect of anything, and of the conse-
quences of anything, done by any such person
in reliance, whether wholly or partially, upon
the whole or any part of the contents of this
book.
TimeTec compuTing Sdn Bhd

Contents
5-6 Chapter 1
GETTING STARTED
Viewing the User Guide in the Internet
Terminal Included Accessories
Activating Terminal
Registering Terminal
7-9 Chapter 2
BASICS
Introduction to Terminal
Terminal Overview
Main Menu
Power On/O Button
Battery
• External power supply
Cleaning Terminal
• Cleaning The Body
• Cleaning the Fingerprint prism
Restarting and Resetting Terminal
• Restarting the terminal
• Resetting the Terminal
10-15 Chapter 3
USERS
Introduction
• Voice Message
Methods of Enrollment
• Fingerprint Enrollment
• Card Enrollment
• Password Enrollment
Menu Options
• Edit User
• Delete User
• Display Options
• User Role
• Define Role
• Assign Role
16-22 Chapter 4
INSTALLATIONS & CONNECTION
Installations
• Mount On Wall
Communications
• USB Port
• TCP/IP Port
• Power Supply Port
• COM Key
Configure TCP/IP connection
Configure USB Flash Disc
• Download
• Upload
• Download Option
Configure WiFi
Configure Webster
TCMS V3 Online Activation
Installation and Setup of TCMS V3
Connecting The Terminals to TCMS V3
• Determining Terminal Number
• Using TCP/IP
• Setting Up Netmask and Gateway
Communication Key
23-27 Chapter 5
SYSTEM
Setup Date and Time
• To set date
• To use Daylight Savings Time (DLST)
• By Date/Time
• By Week/Day
Attendance Record Storage Option
• Duplicate Punch Period
• Attendance Log Alert
• Cyclic Delete ATT Data
• Conrm Screen Delay(s)
Fingerprint Options
Reset Options

28-31 Chapter 6
PERSONALIZATION
User Interface
Voice
Bell
• Edit and Delete a Preset Schedule
• Output to External Bell Siren
Punch State Options
• Punch State Mode
• Punch State Required
Shortcut Key Mappings
32 Chapter 7
DATA MANAGER
Delete Data
Backup Data
Restore Data
33 Chapter 8
ATTENDANCE SEARCH
34/35 Chapter 9
SHORT MESSAGE DISPLAY
Add a Short Message
• Select Message Type
Public, Personal and Draft List
Message Option
36 Chapter 10
WORK CODE
Adding a Work Code
All Work Codes
Work Code Options
37 Chapter 11
DIAGNOSTIC
38 Chapter 12
SYSTEM INFO
Device Capacity
Device Info
Firmware Info
39-40 TROUBLESHOOTING
“Unable to Connect” Appears
“Admin Arm” Appears
Dicult to Read Finger
The LED is Blinking All The Time
“Duplicate Finger” Appears
RFID Card Doesn’t Respond
No Sound

5
A Packet of Bolts
DC 5V Power Adaptor
Siren Cable
RFID Cards (5 pieces)
*Exclusively for TA500-R
model only
Chapter 1
Getting Started
Viewing the User Guide in the Internet
The User Guide is available in the package when you purchased the terminal. The User
Guide is also available online at https://product.fingertec.com/userguide.php
Choose the language that you prefer for your User Guide.
Terminal Included Accessories
Do not abuse the fingerprint sensor by scratching the surface, contacting the sensor’s
surface with heat, pressing hard during placement of fingerprint for verification. Clean
the sensor occasionally with microfiber cloth to maintain the performance of the
sensor.
ITEM
DC 5V Power Adaptor
A Packet of Bolts
Screwdriver
Siren Cable
RFID Cards (5 pieces)
FUNCTION
For supplying power to the terminal.
Use the screws to hold the back plate of the terminal against a wall.
Use the screwdriver to open the back plate of ngerprint terminal and to
install the back plate against a wall.
For connecting the terminal to external siren.
For card enrollment and verication.

6
Activating Terminal
Every FingerTec terminal comes bundled with a unique license key. To start using the ter-
minal with TCMS V3, you must connect the terminal to TCMS V3 and perform online activa-
tion. TCMS V3 reads the serial number of your terminal and sends it for verification at the
FingerTec server via Internet.
In case you do not have an Internet connection, you would need to do offline activation.
Please send the serial number and models of your terminals to your local resellers or
[email protected] to request for a product key and activation key.
Registering Terminal
Make sure that you register your terminal’s warranty with us at
http://www.fingertec.com/ver2/english/e_warranty.htm
for a 24 month warranty protection.

7
LCD Screen
Keypad
Fingerprint
Sensor
RFID Card
Induction Area
Speak-
Reset Button
USB Port
M/OK Button
Chapter 2
Basics
Introduction to Terminal
FingerTec is a renowned brand name for commercial products for door access and
time attendance systems. FingerTec offers a wide range of products to cater to the
growing needs for biometrics products in office/home automation as well as in security
industry.
FingerTec terminals are loaded with powerful microprocessor that can process biomet-
rics authentication methods for accurate personal identifications and for collection of
precise data for time attendance. In addition, some fingerprint terminals are made to
accept card verification as an added security measure.
This manual covers color time attendance models of FingerTec products from
TA500 model. The terminal acts as a tool to collect attendance data. For a
processing of attendance data, FingerTec is providing a powerful time management
software, TCMS V3 to process data and provide accurate and reliable attendance
reports.
Terminal Overview

8
ITEM
LCD Screen
LED Display
Keypad
Fingerprint Sensor
RFID Card Induction Area
Speaker
USB Port
Reset Button
M/OK Button
FUNCTION
Displaying status of terminal, day, date and time.
Green LED: The terminal is working ne and it is in standby mode.
Red LED :There is an error at the terminal that requires checking.
For rst time use, the terminals need to be charged fully to avoid having the red
light blinking.
To input instructions into the terminal and to allow conguration.
To scan nger for conrmation of identity.
Area that reads RFID cards.
For terminal voice emission.
To upload/download users information, password and transaction logs via
USB disk.
To restart the terminal as and when required.
Press and hold the M/OK button to enter the menu.
User Mgt
Enroll users/ manage user data.
User Role
Assign privilege to users for data secu-
rity.
Comm
Setup FingerTec terminal communica-
tion with computer through LAN. Set
security password of the device for a
secure data transfer.
System
Congure the settings of the FingerTec
terminals from general to display set-
ting to ngerprint, and reset the termi-
nal to default settings.
Personalize
Adjust the date/time, Voice, bell sched-
ules settings of the terminal.
Data Management
To delete/backup or restore data.
Main Menu
USB Manager
Upload and download data and infor-
mation to and from FingerTec terminal
using a USB ash disk.
Attendance Search
Check attendance and transaction logs
that are available in FingerTec termi-
nals and perform housekeeping in the
machine.
Short Message
Create & manage Short Message dis-
play.
Work Code
Create & manage workcode function-
ality.
Autotest
Tests that can be done on the FingerTec
terminal on various aspects.
System Info
View both available and used memory
in the terminal as well as system infor-
mation.

9
Power On/O Button
Use the power on/off button to turn the terminal on or off. You can disable the button to
avoid accidental shut off of the terminal.
Battery
Terminals operate using power supply from a standard power outlet. Inside the terminal,
there is an RTC battery for the running of the clock. Charge the terminal for at least 3 hours
straight before you start using it. When there is a serious delay in time or the clock keeps
on restarting, the RTC needs to be replaced.
External power supply
Mini UPS (uninterrupted power supply) 5V and mini UPS 12V provide mobile power supply
to the terminals. Charge the mini UPS sufficiently for optimum performance.
Refer to http://accessory.fingertec.com for more information about accessories.
Cleaning Terminal
Cleaning The Body
Use a dry cloth to clean the terminal’s body. Do not use any liquids, household cleaners,
aerosol spray, solvents, alcohol, ammonia and abrasive solutions to clean the body of the
terminal because it could damage it.
Cleaning the Fingerprint Prism
Clean the fingerprint prism with a cellophane tape for (silicon coated prism).
View the video on how to clean the fingerprint prism at this link
http://www.fingertec.com/newsletter/enduser/cleanfinger.html.
For the non-coated prism, please use microfiber cloth.
Restarting and Resetting Terminal
If a feature isn’t functioning as it should, try restarting or resetting the terminals
Restarting the Terminal
Push the On/Off button on the terminal to restart the terminal. If you can’t restart
the terminal, push reset button.
Resetting the Terminal
Resetting the terminal will cause all your settings to return to the original factory
settings. Not effect data.
Step 1: Press Menu >System >Reset
Step 2: Press OK to Reset the whole system settings and restart the terminal.

10
Chapter 3
Users
Introduction
FingerTec devices recognize users by face recognition, fingerprint, card access or a set of
pin numbers. The Date, Time Data and User ID will be stored in its internal storage upon
verification and will be used to generate reports in accordance with the user’s attend-
ance.
Privileges can be assigned accordingly based on individual permissions. Likewise, a Sys-
tem Administrator can have his rights restricted or be given full control. Access controls
such as the ability to modify settings within the menu will be barred when a System Ad-
ministrator has been assigned to a device. The role of an administrator plays a crucial role
in the vitality of the data in these devices.
For example, Network Administrator(s) can be allowed to configure communication set-
tings but not to enroll new users.
Three levels of authority govern each device:
• Super Administrator
The top of the hierarchy, Super Administrators have, full access to all functions.
• Administrator
The rights of an Administrator are limited by the permissions granted by the Super Ad-
ministrator. For example, a Network Administrator can be allowed to configure commu-
nication settings but are not allowed to enroll users.
• Enroller
• User
Normal users have no access to any functions within the device.
By default, every user enrolled is a normal user. Super Admin and Administrator roles are
allocated from the list of normal users, either directly from the terminal or assigned via
our software.

11
VOICE / MESSAGE
“Verified”
“Try again please”
“Admin Affirm”
“Duplicate Finger”
WHAT DOES IT MEAN?
Identity verication is successful, the terminal stores the transaction logs and
opens the door (if connected to door access)
Identity verication is failed because the nger is not properly positioned, the
template is not available in the terminal or the password is incorrect.
You are not an administrator of the system and you cannot access Menu page.
This message only appears during registration when the nger that you want
to enroll has been enrolled before. “FP Enrolled Alrd” will be displayed on the
LCD screen.
VERIFICATION METHOD
1:1 (One to One)
1:N (One to Many)
PROCESS
You have to identify your User ID before inputting any biometrics feature for
verication. For example, your user ID is 1008. One to one method requires
you to key in user ID followed by your ngerprint to get veried.
You don’t need to identify your User ID before inputting any biometrics fea-
ture for verication. Simply place your nger on the scanner for verication.
Center point
Voice Message
Methods of Enrollment
Fingerprint Enrollment
Please assign an enrollee as a Super Admin before you proceed to enroll any other cre-
dentials, as the menu options are only available to a Super Administrator.
It is recommended that all users enroll two fingerprints for each user ID. The first finger-
print will serve as a template for primary access where the other fingerprint will be used
as a backup in the rare event that your first fingerprint is unreadable.
1:N – Place your finger properly on the scanner and the terminal will verify your identity.
1:1 – 1:1 requires input of User ID before the terminal reads and verifies your identity.
Some precautions have to be taken to get a good read every time.
· Make sure the center point of your finger is placed in the middle of the
scanner for a good read.
· Recommended to use index finger. The terminal accepts other
fingers but index is the most convenient.
· Make sure the finger is not wet, too dry, injured or dirty.
· Do not press hard on the sensor, just place it comfortably
· Avoid direct sunlight or bright light.

12
Prior to enrolling your fingerprint, please choose the fingers that will be used to enroll
into the device. We recommend using both index fingers as opposed to your thumbs as
their size may differ between individuals, which may not fit wholly on the scanner.
Follow the steps below to enroll a fingerprint:
Step 1: Press Menu >User Mgt >New User
Step 2: User ID >Key in User ID
This is the unique ID number that represents the user in the devices and software.
Make sure you do not use duplicated ID. The maximum length is 9-digits
Step 3: Select Fingerprint >Press the corresponding number to select which finger(s)
to enroll from the on screen image.
Step 4: Press OK to start enrolling the fingerprint >Place your finger on the scanner
3 times >Screen will display the quality of image captured >Press OK to save >Press
ESC to return to the main page
Step 5: Press User Role >Select Role >Select Normal User >Press OK to save
Select Super Admin or other defined role(s) you wish to assign to this user.
Refer to page 15 User Role for more details. Repeat Steps 3 and 4 to enroll the 2nd
backup fingerprint.
Card Enrollment
Please check the technical specifications of the device to ensure that this function is sup-
ported before continuing. The default card type is 64-bit, 125kHz RFID card. MIFARE and
HID card systems are available upon request.
Follow the steps below to enroll a card:
Step 1: Press Menu >User Mgt >New User
Step 2: User ID >Key in User ID
This is the unique ID number that represents the user in the devices and software.
Make sure you do not use duplicated ID. The maximum length is 9 digits
Step 3: Select Card >Wave card at the induction area >Screen displays the card ID >
Press OK to save

13
Step 4: Press User Role >Select Role >Select Normal User >Press OK to save
Select Super Admin or other defined role(s) you wish to assign to this user.
Refer to page 15 for more details regarding User Role
Password Enrollment
Password verifications have a lessened security presence in Attendance Reporting and
Access control systems. Despite this, passwords are generally the primary preference for
enrollment. FingerTec devices can accept up to 8-digit passwords in numeric format.
Follow the steps below to enroll password:
Step 1: Press Menu >User Mgt >New User
Step 2: User ID >Key in User ID
This is the unique ID number that represent the user in the devices and software.
Make sure you do not use an existing ID. The maximum length is 9 digits
Step 3: Select Password
Step 4: Insert password for the 1st time >Press OK >Re-enter the password to con-
firm
Step 5: Press User Role >Select Role >Select Normal User >Press OK to save
Select Super Admin or other defined role(s) you wish to assign to this user.
Refer to page 15 for more details regarding User Role
Menu Options
Edit User
Name Change, user role, deletion or re-enrollment of fingerprints, card and/or pass-
words can be modified after the enrollment process. However the user ID is permanent
and cannot be changed.
To edit user information:
Step 1: Press Menu >User Mgt >All User >User ID
Step 2: Key in User ID >Press OK Button > Select Edit
Step 3: Select the credentials to be edited >Save and Exit.

14
Delete User
Only an administrator can perform user deletion at the terminal.
To delete user(s):
Step 1: Press Menu > User Mgt > All User > User ID
Step 2: Key in User ID > Press OK Button > Select Delete
Step 3: Select Delete User, User Role, Fingerprint or Password
Step 4: Press OK Button to delete > Select OK to confirm deletion > ESC to exit.
Display Option
Users can choose the display style of their credentials either to be in. Single Line, Multi-
ple Line, Mixed Line, Single Line & Sort by Name, Multiple Line & Sort by Name and Mixed
Line & Sort by Name.
The different types of display are shown below:
Press Menu > User Mgt > Display Style > Select the type of Display > ESC to Exit
SINGLE LINE MULTIPLE LINE MIXED LINE
SINGLE LINE & SORT BY NAME MULTIPLE LINE & SORT BY NAME MIXED LINE & SORT BY NAME

15
User Role
Employees with Super Admin rights are granted limitless access to all settings and sys-
tems within the terminal in addition to the ability to enroll new users. Super Admin can
also perform system Reset.
Employees with Normal User rights are only able to log in their attendance at a terminal.
They are unable to access the menu to modify settings within the menu.
In addition to the three defined roles, you are given the option to configure 3 different
subsets.
Dene Role
You can define what the administrator is allowed to do at the device. A maximum of three
different role sets can be configured. For example, you create a role called Network Ad-
min, and limit his access to the Network option only. Therefore, he is unable to enroll new
users or configure device settings.
To set the define user role:
Step 1: Press Menu >User Role
Step 2: Select User Defined Role >Press OK >Press OK again to enable the selected
Role
Step 3: Rename the Role >Define User Role >Save and Exit.
Once these roles have been defined, they will appear in the Users tab where you
can assign employees accordingly.
Assign Role
To define roles for new employees:
Step 1: Menu >User Mgt >New User >User Role
Step 2: Select the role to assign to the employee >Save and Exit.
To define roles for existing employees:
Step 1: Menu >User Mgt >All Users >Press OK >Select the User ID >Press OK >Edit
Step 2: User Role >Select the role to assign to the employee >Save and Exit

16
4 feet / 1.2 meter
(recommended)
POWER PORT
TCP/IP PORT
........
Chapter 4
Installations & Communication
Installations
FingerTec terminals offer several connections for power and communications. In-
stallations of FingerTec time attendance terminals are simple.
Mount On Wall
After measuring the height ac-
cordingly and make relevant
marking on the wall, drill the
screws into the wall to secure the
back plate.
Attach the terminal to the back
plate and tighten the screws.
Communications
Connection points for power and communication are available on top of the termi-
nals. Refer to the following diagrams for the terminals you require.

17
1 8
TOP
FRONT
1 8
CONNECTOR PIN CABLE COLOR CONNECTOR
TX+ 1•White/Orange •1 TX+
TX- 2•Orange •2 TX-
RX+ 3•White/Green •3 RX+
4•Blue •4
5•White/Blue •5
RX- 6•Green •6 RX-
7•White/Brown •7
8•Brown •8
JOINT 1 PIN JOINT 2 PIN
TX+ 1 ••3 RX+
TX- 2 ••6 RX-
RX+ 3 ••1 TX+
RX- 6 ••2 TX-
USB Port
Linking with USB flash disk for remote data
transfer.
TCP/IP Port
Connect with CAT 5 cable for LAN connection,
one end to this port and another end to the
computer’s TCP/IP Port.
TCP/IP for Single Connection – Linking the ter-
minal to a single computer using TCP/IP re-
quires Ethernet 10/100Base-T Crossover Cable.
The cable can be used to cascade hubs or to
connect Ethernet stations back-to-back with-
out a hub. It works with both 10Base-T and
100Base-TX.
TCP/IP for Network Connection – Linking the terminals to multiple computers using TCP/IP
requires Ethernet 10/100Base-T Straight Thru Cable or “whips”. The cable works with
both 10Base-T and 100Base-TX, connecting a network interface card to a hub or net-
work outlet.
Power Supply Port
Insert the Power Adapter point to this port for power.
FingerTec devices offer several types of communication mediums for data transfer that
allows you to share employee credentials across all devices within the network without
re-enrolling users. Employee attendances are downloaded into our software for easy
viewing, analysis and reporting.
We recommend that you delete the attendance records upon completion of the down-
load process. The deletion process can be done manually at the device or commands via
the software’s interface.

18
This chapter will provide instructions to guide you in setting up the correct parameters to
establish connection between your devices and the software. The available communica-
tion methods are listed below:
• TCP/IP
• WiFi (Wireless)*
• Webster
• USB drive
*This communication method is only available upon request
Configuring your Device ID should be your first step before continuing with the above
communication methods. It is crucial that each terminal’s unique ID is identified and set
apart. By default, all our Device IDs are set to “1”, therefore you must change the Device ID
manually if multiple devices are installed.
To change the Terminal ID:
Step 1: Menu >Comm. > PC Connection >Device ID >OK
Step 2: Insert new ID by pressing the keypad >OK to Save >ESC to Exit
COM KEY
Create password for a specific terminal here. The security password known as COM Key
is intended for extra security. To conect the terminal with the sofgtware, the COM Key
inserted in the Software must be the same as the one inserted in the terminal or else the
connection will not be established even though the activation key and product key are
correctly inserted.
To set the Comm. Key
Step 1: Menu >Comm. > PC Connection >Comm. Key
Step 2: Insert the password by pressing the keypad >OK to Save >ESC to Exit
Conf.igure TCP/IP connection
Internet Protocol (IP) is a unique numeric designation of each device within a network.
Without an assigned IP Address, it would make identifying a specific terminal difficult. The
default IP address of each terminal is 192.168.1.201. Connect your terminal via a RJ45 (LAN
cable) to connect to your local area network.

19
To change the IP address:
Step 1: Menu > Comm. >Ethernet > IP Address > OK
Step 2: Insert the IP Address > Press Down arrow to go to the next column
See below to understand every column.
• IP Address: Known as Internet Protocol Address, the default configuration is
192.168.1.201.
• Subnet Mask: Set to 255.255.255.0 by default, this is used to manage a specified net-
work range. You may change the subnet mask if you have multiple networks in your
company.
• Gateway: By default, it is configured as 0.0.0.0. Only configure the gateway if the
device and PC are on different IP ranges.
• DNS: Domain Name System. By default, the DNS has been configured as 0.0.0.0. If you
are using your own internal DNS servers, please change your DNS to ensure that it is
reflected accordingly.
• TCP COMM Port: The default port is 4370. Only change the number if your network is
unable to utilize this port.
• DHCP: Dynamic Host Configuration Protocol. It’s used to allocate dynamic IP address-
es to clients on a network.
Congure USB Flash Disc
USB drives can be utilized to transfer data between FingerTec devices and software if a
cable is unavailable. You can export employees’ attendance records (transaction logs)
from the device to the USB drive, and import the data from the drive directly to your
management software and vice versa.
Download
To copy data from a device into a USB drive. Attach the USB drive to the devic.e
To download the data:
Go to Menu >USB Manager >Download
You can select the following data type to copy into the USB drive:
• Download Attendance Data: Download attendance data.
• Download User Data: Download employees’ data (face/fingerprint templates, pass-
word, card ID, names).
• Download Work Code: Download the work code ID.
• Download Short Message: Download the short message.

20
Upload
Uploading is the process of copying data from a USB drive into a device. The data has to
be copied from the software to the USB Drive. To begin uploading your data, connect
the USB to your device
To uploading the data:
Go to Menu >USB Manager > Upload
• Upload Wallpaper : Create a new folder named “wallpaper” in the root directory of fat
32 format 8gb usb drive or bellow and place wallpaper images into the directory. A
maximum of 20 images can be stored. Each image cannot exceed 30kb and 320x218
resolution in pixels.
• Upload Work Code: Upload the work code ID.
• Upload Short Message: Upload the short message.
• Upload Screen Saver: Create a new folder named “advertise” in the root directory of
fat 32 format 8gb usb drive or bellow and place screensaver images into the direc-
tory. A maximum of 20 images can be stored. Each image cannot exceed 30kb and
320x218 resolution in pixels.
Download Options
You can configure your device to encrypt data and transaction logs when downloading
onto a USB drive to avert alterations made by staff members. Logs can be chosen for
deletion after being downloaded into your USB drive to free up disk space.
Go to Menu >USB Manager >Download Options >Press OK to Enter >Select either
Encrypt Attendance Data or Delete ATT data >Press OK to either turn the function on
or off.
Conf.igure WiFi
A wireless connection (WiFi) is an available hardware feature in some FingerTec devices.
You can link up your devices with the software via a wireless connection.
To configure the WiFi connection:
Step 1: Menu >Comm. >Wireless Network >OK to enable WiFi connection >ESC to
Save and Exit.
Step 2: Wait for the device to scan the SSID of your WiFi network.
Step 3: Select the SSID of the WiFi network >OK to confirm
Step 4: Insert the WiFi password >OK to confirm
Step 5: Select to use DHCP or Manual assign IP
Step 6: ESC to return to the main menu
Step 7: The WiFi icon appears on the main menu